Thank you for choosing to stay with us in June 2024 and for taking the time to share your feedback. We are delighted to hear that you found your stay to be of good value and that you had an overall positive experience.
Your recommendation means a lot to us, and we are thrilled that you enjoyed your four-night stay. Our team works hard to ensure that every guest has a comfortable and memorable experience, and your kind words are a great encouragement.
We look forward to welcoming you back in the future and providing you with another excellent stay.
Good service clean rooms Good service clean rooms Good service clean rooms Good service clean rooms Good service clean rooms Good service clean rooms Good service clean rooms Good service clean rooms Good service clean rooms
Thank you for your positive feedback! We are delighted to hear that you enjoyed our good service and clean rooms. Providing a comfortable and pleasant experience for our guests is our top priority, and your satisfaction is our greatest reward.
We look forward to welcoming you back on your next visit and continuing to provide you with excellent service.
Thank you for sharing your wonderful feedback! We are thrilled to hear that you had a very comfortable stay and experienced excellent service during your time with us. Providing a memorable and enjoyable experience for our guests is at the heart of what we do, and your kind words truly inspire us to keep up the good work.
We look forward to welcoming you back in the near future and providing you with another exceptional stay.
Staff at breakfast are friendly and helpful. Variety of choices though limited, but food taste ok. Great location as near to industrial park, good meeting environment at Cafe. Need to improve in checking in expat as front desk seems unfamilar with the process.
First and foremost, we would like to express our sincere gratitude for choosing to stay with us and for taking the time to share your feedback.
We are delighted to hear that you found our breakfast staff to be friendly and helpful, and that you were satisfied with the service they provided. Although we offer a limited variety of food options, we are pleased that you found the taste to be acceptable. Additionally, we are thrilled that you appreciated our convenient location and the meeting environment at the Café.
We apologize for the inconvenience you encountered during the check-in process, particularly the unfamiliarity of our front desk team with the procedures for expatriates. Please accept our heartfelt apologies. We have taken this matter seriously and will enhance the training for our front desk staff to ensure a smoother and more professional service for all our guests in the future.
Your feedback is of utmost importance to us as it is instrumental in our continuous efforts to improve our service quality. We commit to working diligently to provide you with a more comfortable and convenient experience during your future stays with us.
Once again, thank you for your valuable input. We look forward to welcoming you back and the opportunity to serve you even better.
Thank you so much for your wonderful feedback! We are thrilled to hear that you found the room comfortable and the lobby spacious and impressive. Your satisfaction is our greatest motivation, and we are committed to providing a cozy stay and memorable public spaces for all our guests.
We look forward to welcoming you back again and will continue to strive to offer you excellent service and a pleasant stay!
One of the better location hotel in CWB area. Love the comfy bed, however the room temperature is very cold to have a good sleep. Everything in the room looks very aged and in need for a major upgrade
Thank you for your feedback and taking the time to share your staying experience with us. We appreciate your kind recognition of great location and comfy bed. Meanwhile, we are undergoing a comprehensive hardware upgrading project to further uplift our overall condition and we will push further for the actual implementation schedule and it is our commitment to make it happens within a reasonable time frame.
Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back soon.
I had a very satisfying stay at this hot spring hotel. The reception desk recognized my membership and upgraded my room, which makes me more than happy to continue being a Premier Member of IHG. The hotel offers a wide range of facilities, especially many activities for children, such as face painting and the kids' club on the 7th floor. The dinner executive benefit, which included a set meal for two (since the executive lounge was closed), was also very filling. The Chinese restaurant's lunch offerings were quite good, although the service was a bit slow. The only downside was that the hotel and the hot spring area are not connected indoors. We had to walk 20 meters outside, which was quite cold and inconvenient during the winter. Another objective issue is that the breakfast area is extremely crowded on weekends and holidays, basically always fully booked. With children running around, it can be a bit dangerous. The restaurant staff seemed a bit stretched thin, so even though they were very busy, the service quality did suffer a bit. Also, there wasn't a designated area for Diamond members.
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza BEIJING BADALING.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 010-57366666.