Location is quite convenient for self driving. The environment nearby is also good. Hotel facilities is very good especially the hot spring pool. Service is a bit disappointing maybe they have a group visitors that day.
Dear guest, we are very glad that you choose to stay in our hotel, your feedback is very important to us, guest suggestions are the driving force for the better development of the hotel, we will pay attention to the room lighting problem, I am glad that you can understand, in addition, our room is gradually refreshed, we look forward to meeting you again, love you to come! -- General Manager of the hotel
Dear Guest, Thank you for sharing your positive feedback about your stay at Crowne Plaza Wuxi City Center. We're glad to hear that Seven at the reception was helpful and friendly. Our team aims to offer warm, professional service. Your praise for Seven is not only a compliment to her but also an encouragement to all of us. We'll surely convey your gratitude. We hope you also enjoyed our comfortable rooms, dining options, and facilities. Whether for business or leisure, we're happy to have made your Wuxi visit memorable. If you're back in Wuxi, we'd love to welcome you again. Let us know if there's anything we can do to enhance your next stay. Best regards, Crowne Plaza Wuxi City Center