Thank you so much for your positive feedback on your stay at Crowne Plaza Wuxi City Center. We're delighted that our front - desk team and all staff, along with the rooms and facilities, met your expectations.
Your suggestion about providing whisky in the executive lounge is brilliant. We're always looking for ways to enhance our offerings, and we'll definitely consider adding whisky to the beverage selection in the executive lounge.
We can't wait to welcome you back. If you have any other ideas or preferences for your next visit, please don't hesitate to let us know.
It is comfortable in the hotel and good breakfast. And the location is convenient, and you can find subway and restaurant near the hotel. By the way, all are kindly for my daughter,and the panda is very cue, and my daughter love it
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our accommodations comfortable and that you enjoyed our breakfast. We are also pleased to know that our convenient location made it easy for you to find transportation and dining options.
We are especially touched by your kind words about our staff and the panda. It is wonderful to hear that our team members went above and beyond to make your daughter feel welcome. Providing a memorable experience for our young guests is always a priority for us.
Thank you once again for choosing our hotel and for sharing your feedback. We look forward to welcoming you back again in the future.
Thank you for your feedback and for giving our hotel a rating of four out of five. We appreciate your recognition of the main strengths of our hotel, which are the staff and the location.
We are glad to hear that our team members made a positive impression on you and that you found our location convenient. Our staff is dedicated to providing excellent service, and we are pleased that their efforts contributed to your enjoyable stay.
We value your feedback and will use it to further improve our hotel. Thank you again for choosing our hotel and for taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the near future.
I had a reward night in this hotel. everything was excellent, except that I was not honored a free breakfast buffet. The front desk said because I was using a reward night. Whatever the hotel provide for other customers should be the same for a reward night. I have been using reward night every year in all sorts of hotels and have never had such an issue. The breakfast is really not a big deal, but I don’t feel like I am treated well here.
Dear Yingying Thanks for reply regarding on your recent stay with us. We do apologize for the free breakfast issue. Complimentary breakfast is provided to Diamond Level only due to the IHG Reward Club policy. But we should be more thoughtful in the future. Lookward to serving you again. Jimmy Qin Gerenal Manager
I had a truly wonderful stay here. As an IHG Gold Card member, I was once again upgraded to a better room. There were some issues with the initial room(it wasn’t the hotel’s fault; it was due to external factors). The hotel quickly resolved the situation. The entire experience was very smooth and enjoyable.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Dear WuliHaoge, Thank you for choosing InterContinental Shanghai Ruijin! We were pleased to read you like our location convenient and enjoyed the extensive gardens and historic ambiance. And thank you for your compliments of our service. We look forward to welcoming you back to our hotel again. Best regards, InterContinental Shanghai Ruijin
The breakfast team on 11th floor was excellent. They deserve praises and recognition. I also love the gym and washing room on the fifth floor. Will return to stay often.
Thank you for your love and praise for our hotel. Every morning, we carefully prepare a buffet breakfast with a mix of Chinese and Western dishes, as well as local specialties from Quanzhou. The balanced nutrition is designed to energize your day. We are honored that the service of our food and beverage team has earned your praise.
The hotel also features a small gym for guests to use free of charge. Our self-service laundry room is fully equipped, offering one-stop services including washing, drying, and ironing.
We will continue to work hard and look forward to welcoming you back anytime. IHG Social Listening Team
Dear guest, thank you for taking time to share your experience after stay with us at InterContinental Hangzhou ICC. We are delighted that our hotel services have contributed to a wonderful stay for you. Your favorable review has been shared with our team, and it is our commitment to provide guests with professional and attentive service. Located along the scenic Qiantang River, our hotel offers an excellent choice for both exploring the surroundings and enjoying the breathtaking river views from the guestrooms. We sincerely look forward to your next visit. Eric Kee General Manager