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  • 评论意见计数
    209521
  • 有用性投票
    2,109
  • 第一条评论意见
    2017年2月20日
  • 最后一条评论意见
    2025年5月2日
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GreaterChina 的评论意见
 
武汉晴川假日酒店坐落于静谧秀美的长江之畔,与古色古香的黄鹤楼隔江相望。晴川阁、龟山电视塔、汉阳江滩等特色景点近在咫尺,汉正街、购物中心、新城国际博览中心、沌口经济技术开发区周边环绕,令您的商务差旅更加轻松便捷。酒店距汉阳钟家村仅4.3公里,距离江汉路步行街仅4公里,且乘船10分钟即可抵达著名的户部巷。距武汉新城国际博览中心约7公里,距汉阳沌口经济开发区约14公里,距武汉天河国际机场约25公里。酒店拥有305间设施完备的客房,大部分可带您领略长江的壮阔美景。所有房间均配备独立的空调控制系统、50-55寸超薄液晶电视、双线200M有线和无线网络全面覆盖,多款可供选择的睡枕,每处人性化的细节无不为您带来发自内心的感动。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
One of the best stays
来自 QA25
We really love the location and views from our window, the girl in reception was super kind and helpful, we enjoy all of our stays here, and for sure next time we will stay here again.
客户化身
已发布 2025年2月20日
Dear Valued Guest,
At Holiday Inn Wuhan Riverside, we are absolutely delighted to hear of your positive experience! Your appreciation for our prime location and the stunning views from your window is incredibly heartening. We take great pride in offering a picturesque environment that enhances our guests' stay.
Moreover, we are thrilled that the girl at our reception left a lasting impression on you with her kindness and helpfulness. Providing exceptional service is at the core of our mission, and it's rewarding to know that we have met your expectations.
We are equally pleased to learn that you have enjoyed all of your stays with us. Your decision to return is a testament to the comfort and satisfaction we strive to deliver.
We eagerly look forward to welcoming you back to Holiday Inn Wuhan Riverside for another memorable stay. Thank you for choosing us as your preferred accommodation, and for taking the time to share your experience.
Warm regards,
Michelle Wu
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
广州海心沙英迪格酒店坐落于海心沙岛东区,三面环水,繁花映目,自然人文景观与城市律动美不胜收,是一个不可错过的度假胜地,并可作为探索热门打卡地(例如广州塔、广东博物馆及广州大剧院等)的起点。 您可沿着江边漫步,领略珠江两岸旖旎风光和动感韵律,于此处开启羊城之旅。待您休憩于酒店时,您可在酒店的屋顶酒吧享受松弛一刻,也可在舒适的客房中休息,发掘岭南水乡文化和海心沙独特风情融合的设计元素。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
非常差的体验!房间里有野生蜘蛛!!
来自 愤怒的访客 广州
非常差的体验,房间不干净,里面还有野生的蜘蛛🕷️。而且很吵,服务并不好。我实在是不会推荐这个酒店,希望看到评论的不要来
客户化身
已发布 2025年2月20日
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay. Please know that this is not the standard we strive to uphold, and we deeply regret that we fell short of your expectations.
We are truly sorry to hear about the issues with room cleanliness and the presence of pests. We are addressing this matter immediately with our housekeeping and maintenance teams to ensure such incidents do not occur in the future. Additionally, we apologize for the noise disturbance and the level of service you received. Your comfort and satisfaction are our top priorities, and we clearly missed the mark during your stay.
Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for all our guests. Once again, we apologize for the inconvenience and disappointment caused. We hope to have the chance to welcome you back and provide you with the exceptional experience.
 0 点
0/ 0的投票认为这条意见有用。
 
北京三里屯通盈中心洲际酒店,以先锋前卫的设计傲居于京城魅力生活娱乐核心区,是时尚旅居和社交品阶人士的理想之选。具有地标性建筑设计的酒店坐拥中心的地理位置,毗邻使馆区、中央商务区及热门旅游目的地。酒店拥有三里屯区域内理想的宴会场地 - 总面积逾1,500平方米的宴会设施,摩登现代设计的客房及套房,创新前卫的美食理念,完美平衡了旅行者的商务及休闲生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
推荐
来自 max123 beijing
入住这家五星级酒店,真的是一次无与伦比的体验!从踏入大堂的那一刻起,优雅的氛围和细致的服务就让我感到宾至如归。前台Leona的热情微笑和高效办理入住手续,瞬间缓解了旅途的疲惫。房间的设计简约大气不失奢华,落地窗外的城市夜景令人心旷神怡。床品柔软舒适,一夜好眠不在话下。
令我特别感动的是酒店的服务细节,比如夜床服务时贴心地准备了热牛奶和甜点,仿佛能读懂每一位客人的需求。餐厅的早餐丰盛多样,无论是中式点心还是西式佳肴,都让人食欲大开。值得一提的是,健身房设备齐全,泳池水质清澈,完全满足了我对健康和休闲的追求。
这次入住不仅是一次身体的放松,更是一场心灵的享受。无论从硬件设施还是服务质量,这家酒店都堪称完美。我已经开始期待下次再来了!强烈推荐给每一位追求品质的旅行者!
客户化身
已发布 2025年2月20日
尊敬的max123,
您好,非常感谢您选择入住北京三里屯通盈中心洲际酒店,并在此留下您珍贵的好评。
非常高兴为您提供优质的服务,并为您带来愉悦的入住体验,我们致力将每一位员工最温暖的微笑和最贴心的服务带到您身边。酒店设施齐全,满足宾客的不同需求,细致入微、个性化的服务,为宾客打造精致温煦的居住环境。
再次感谢您真切详细的点评,诚挚期待您的再次光临!
Jeff Zhang 房务部总监
 0 点
0/ 0的投票认为这条意见有用。
 
北京三里屯通盈中心洲际酒店,以先锋前卫的设计傲居于京城魅力生活娱乐核心区,是时尚旅居和社交品阶人士的理想之选。具有地标性建筑设计的酒店坐拥中心的地理位置,毗邻使馆区、中央商务区及热门旅游目的地。酒店拥有三里屯区域内理想的宴会场地 - 总面积逾1,500平方米的宴会设施,摩登现代设计的客房及套房,创新前卫的美食理念,完美平衡了旅行者的商务及休闲生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
A great 5 star hotel in the Sanlitun area of Beijing
来自 Dave77
A great 5 star hotel in the lively Sanlitun area of Beijing.
The hotel staff are very helpful, friendly and professional and the rooms are a good size.
The Florist cafe on the ground floor is a great place to relax after a day sightseeing with a coffee or a beer and a bite to eat. The staff are very attentive.
There are plenty of cafes, bars and restaurants in the local area.
客户化身
已发布 2025年2月20日
Dear Dave77,
Thank you very much for choosing InterContinental Beijing Sanlitun !
We would like to especially thank you for the compliments to our hotel. Your positive words will definitely motivate us to strive even harder to ensure our guests have an unforgettable experience with us.
We greatly appreciate your recommendation and hope to have the honor of having you back with us in the very near future!
Best regards,
Jeff Zhang
Director of Rooms
 0 点
0/ 0的投票认为这条意见有用。
 
国际奢华五星级酒店,坐落于奥林匹克帆船中心内的美丽海滨,毗邻上合青岛峰会会址—青岛国际会议中心。酒店傲立于商业中心区,周边餐饮、购物、娱乐场所鳞次栉比,纵览壮丽城市海岸线及夜晚璀璨的城市灯光秀,亦可感受海边及观海公园城市漫步,已然成为闻名的网红打卡地之一。 拥有410间客房及套房,多个时尚特色餐厅与酒吧,1800余平方米室内会议区,满足商旅及休闲宾客的需要,同时酒店还为社交聚会及团队建设活动提供多种特色户外活动场地选择。青岛海尔洲际酒店以其现代奢华的设施与深谙当地而富有魅力的员工,为世界各地宾客带来本地难忘的停居体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable and great services
来自 perry1117 san Francisco ca
I recently stayed at this hotel and I must say that my experience was quite pleasant. The customer service was top-notch and the staff were extremely friendly and accommodating. From the moment I checked in, I was greeted with a warm smile and the front desk staff were very efficient in getting me settled into my room. The room itself was very clean and well-maintained. The bed was comfortable and the amenities provided were of high quality. I also appreciated the little touches, such as the complimentary water bottles and the plush bathrobes. It really made me feel like the hotel was going above and beyond to make my stay enjoyable. In terms of the facilities, the hotel had a great gym and swimming pool. I made use of both during my stay and was impressed with the cleanliness and upkeep of these areas. The gym equipment was modern and in good working condition, and the pool was a refreshing way to unwind after a long day of meetings.
The dining options at the hotel were also excellent. I had the opportunity to try both the breakfast buffet and the hotel restaurant, and the food was delicious. The variety of options available catered to all tastes and dietary requirements, and the service was attentive without being overbearing. Overall, my experience at the hotel was fantastic and I would highly recommend it to anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future.
客户化身
已发布 2025年2月20日
Dear Guest,
Thank you so much for sharing your wonderful experience at our hotel! We are thrilled to read about your positive feedback and are delighted to know that your stay was both comfortable and enjoyable.
Our team strives to provide top-notch customer service, and it's heartwarming to see that your interactions with our staff were friendly and accommodating. We take great pride in creating a warm and welcoming atmosphere from the moment you check in, and it's wonderful to hear that your room was clean, well-maintained, and equipped with high-quality amenities. The little touches, such as complimentary water bottles and plush bathrobes, are designed to make your stay even more pleasant, and we're glad they made a difference for you.
The gym and swimming pool are important amenities for our guests, and we're pleased to hear that you found them clean, well-maintained, and equipped with modern equipment. It's always a delight to offer a refreshing way to unwind after a busy day.
Our dining options are another area where we strive for excellence, and we're glad you enjoyed both the breakfast buffet and the hotel restaurant. We take great care to cater to all tastes and dietary requirements, and it's wonderful to know that our attentive service made your dining experience even more enjoyable.
Your recommendation means a lot to us, and we're excited to have the opportunity to welcome you back in the future. Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to serving you again soon!
Warm regards,
Lily Liu
Director of Quality
 0 点
0/ 0的投票认为这条意见有用。
 
WM酒店 - 香港后花园中的宁静瑰宝 在WM酒店享受奢华与焕发活力。WM酒店香港位于西贡的宁静美景中,是洲至奢选品牌下的一颗璀璨明珠,为客人提供了一个奢华而时尚的避世之所,远离香港繁忙的都市生活。 WM酒店被令人屏息的壮丽海景和雄伟山脉所环绕,让人心醉神迷,WM酒店彷佛是一座宁静的绿洲,让客人能够重新与大自然的丰盈相连结。 在我们的无边际泳池尽情享受极致的放松体验,沉浸在壮丽的景色中,并品尝我们酒店内的美味佳肴和饮料。对于寻求冒险的游客来说,可以探索附近的远足小径、纯净的海滩和当地海鲜市场,沉浸并融入在这个独特天堂的自然奇观中。 与我们共同感受西贡的绝美风光,我们将为您编织出一幕幕令人心驰神往的「美好时刻」,让您永志难忘。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Great hotel Poor service
来自 The Asia inspector Europe
Really lovely hotel and in a beautiful small HK town which is fantastic and a change from bustling down town island HK . Beautiful modern hotel but a pity that the management clearly don’t train the staff to be more service led . If you compare to thailand or Vietnam etc the service is poor . Staff don’t look up as you enter the hotel and busy on their phones and a greeting would be a surprise ! If they could be more aware of clients it would no doubt be a great hotel . Clearly poorly trained staff . But the location is top notch .
客户化身
已发布 2025年2月20日
Dear The Asia inspector,
Thank you for choosing Vignette and for taking the time to provide feedback about your experience at WM Hotel Hong Kong, Vignette.
First of all, thank you very much for your great support to WM Hotel and taking your valuable time for the comment. Please accept our sincere apology for the shortcomings of the guest service. Please rest assured that we have shared your experience and comment with the concerned department and will look into the matter seriously.
Once again, I would like to extend our apology for all the inconvenience and disappointment caused to you. Lastly, we would like to thank you for letting us know the area with flaws which we see it a great opportunity to identify the areas we need to improve.
We hoping give us an opportunity to serve your again in coming future.
Again, thank you for choosing WM Hotel Hong Kong, Vignette, and if I can be of assistance to you, please contact me directly at or evalo@wmhotel.hk.
Sincerely,
Eva Lo
Senior Duty Manager
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎光临武汉保和皇冠假日酒店! 作为中国中部地区的中心城市,武汉自古享有“九省通衢”的美誉。恢宏的黄鹤楼、烂漫的武大樱花、伟岸的武汉长江大桥……串联起“江城”古典与现代、自然与文艺交融的故事。 武汉保和皇冠假日酒店坐落于武汉经济技术开发区内,世界500强公司环伺。作为国际高端酒店品牌,我们以专业、高效的服务理念关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable and appreciation
来自 Johnson Shanghai
Perfect stay
Comfortable and nice service
Strong recommendation to guest
客户化身
已发布 2025年2月20日
Dear Johoson,
On behalf of all staff, I warmly welcome you. During your stay, we are committed to providing you with attentive service. If you have any needs, please feel free to contact our Guest Service Center. We sincerely wish you a pleasant journey and look forward to sharing wonderful moments with you.
Yours sincerely,
Eric Zheng
General Manager
+1
1/ 1的投票认为这条意见有用。
 
珠海粤财皇冠假日酒店坐落于珠海市繁华商业中心地带,毗邻海滨公园、海滨泳场,城市阳台及珠海渔女等著名景点,地理位置优越,交通便捷。离珠海拱北口岸直线距离约6公里;离港珠澳大桥直线距离约14公里;离九洲港码头直线距离约4公里(往返香港,深圳蛇口和珠海之间);离珠海机场直线距离约47公里。酒店共有 320 间客房,环绕酒店不同景观,坐观潮起潮落、卧看星辰大海,让您远眺迷人海景,近观繁华闹市。酒店内设中西两个特色餐厅, 尽享饕餮盛宴。大堂吧以及行政酒廊为您的社交和商务洽谈提供宽敞、雅致的空间,成就您的高效商旅。酒店拥有布局灵活的会议场地,其中包括层高 7 米无柱式大宴会厅以及 7 个多功能会议室,无论是董事会、酒会、公司年会、各式展会或是盛大婚礼,我们的皇冠会务总监都能为您量身定制,完善细致的方案,使您的活动尽善尽美。 作为洲际酒店管理集团管理的国际化品牌酒店,珠海粤财皇冠假日酒店以舒适的居住氛围,一应俱全的餐饮、会务及娱乐设施,成为您商旅出行或休闲度假的心仪之选!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Relaxing Stay with Stunning Sea View
来自 Joe1111 Taipei
My stay at Zhuhai Crowne Plaza Hotel was exceptional. I received a complimentary upgrade to a sea-view suite with breathtaking scenery. The service was warm and attentive, making me feel truly welcomed. The food was delicious and well-prepared, adding to the overall fantastic experience. Highly recommended for a relaxing stay!
客户化身
已发布 2025年2月20日
Template
 0 点
0/ 0的投票认为这条意见有用。
 
佛山皇冠假日酒店坐落于佛山市中心城区禅城区繁华的祖庙商圈,毗邻岭南天地&岭南站、祖庙、梁园、粤剧博物馆。二十分钟车程即可到达广州南高铁站、潭州国际会展中心及佛罗伦萨小镇,驱车一小时即达广州白云机场,位置优越,尽得地利。 酒店美食人文荟萃,以粤菜传承口味和创新出品而驰名当地的友谊宫、其乐宫、百味川食街,荣获“佛山市粤菜标准化示范店”“佛山市粤菜名店”两大奖项并入选 “佛山老字号”名录。长崎饭票亚洲料理、天幕下的中庭咖啡厅自助餐,住店轻松探寻多彩岭南文化和味蕾享受。同时,佛山皇冠假日酒店是佛山唯一一家拥有外卖经营资质的酒店。 酒店团队始终致力帮助客人成就高效商旅,赋予商旅人性关怀,尽情表达,勇于与客人联结,以我们之名为新时代有志之士打造属于我们的标志性服务。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
A Vintage Hotel in Foshan that maintained its quality and service well even after 40 years
来自 Vincent Yap Malaysia
I was amazed by the good maintenance both in terms of service quality and physical conditions of this surpassed 40 years old hotel property. It used to be the one and only venue for all Government events and meetings since the 1990s. My family and I stayed in 5 different rooms for 3 nights. I appreciated the effort of Shirley and team at the front desk for fixing my request for an additional room night extension despite the full occupancy due to 人大代表会议 People Congress Meeting of the Communist Party. All staffs were well organized and prepared for the reception of this important event. 接待好人大代表。well done to Crowne Plaza Foshan Team .
客户化身
已发布 2025年2月20日
Dear Guest, your recognition is the greatest support and encouragement to the team of Crowne Plaza Foshan! We strive to make each stay memorable through our warm and attentive service. We hope to see you again for another outstanding experience. Sincerely, General Manager David Feng
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Unprofessional staff
来自 Zane TX, USA
We booked a room for 4 adults. When we showed up, the hotel assigned us a room with 1 bed and showed no effort of helping us but blamed on us for picking the option to let the hotel assigned a room.
We did not expect incompetent staff from the hotel that would assign 4 adult to one bed and took no responsibility to their action but blamed on the customers not understanding the hotel lingual.
客户化身
已发布 2025年2月20日
Thank you for taking the time to post your review and feedback here, and for this valuable opportunity to respond. I was sorry to hear that you felt your stay could have been improved in regards to our customer service at the front desk. Please do accept my sincere apologies for any shortfall in expectations. Your feedback is invaluable to us, and we are committed to improving our training and communication processes to ensure that such incidents do not occur in the future. On behalf of everyone here at the Holiday Inn Golden Mile, thank you once again for choosing us, and I very much hope to have the opportunity to welcome you back one day, and the chance to impress you somewhat better than we did on this occasion.

Warmest regards
Carlos Souza
General Manager
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