We really love the location and views from our window, the girl in reception was super kind and helpful, we enjoy all of our stays here, and for sure next time we will stay here again.
At Holiday Inn Wuhan Riverside, we are absolutely delighted to hear of your positive experience! Your appreciation for our prime location and the stunning views from your window is incredibly heartening. We take great pride in offering a picturesque environment that enhances our guests' stay.
Moreover, we are thrilled that the girl at our reception left a lasting impression on you with her kindness and helpfulness. Providing exceptional service is at the core of our mission, and it's rewarding to know that we have met your expectations.
We are equally pleased to learn that you have enjoyed all of your stays with us. Your decision to return is a testament to the comfort and satisfaction we strive to deliver.
We eagerly look forward to welcoming you back to Holiday Inn Wuhan Riverside for another memorable stay. Thank you for choosing us as your preferred accommodation, and for taking the time to share your experience.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay. Please know that this is not the standard we strive to uphold, and we deeply regret that we fell short of your expectations.
We are truly sorry to hear about the issues with room cleanliness and the presence of pests. We are addressing this matter immediately with our housekeeping and maintenance teams to ensure such incidents do not occur in the future. Additionally, we apologize for the noise disturbance and the level of service you received. Your comfort and satisfaction are our top priorities, and we clearly missed the mark during your stay.
Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for all our guests. Once again, we apologize for the inconvenience and disappointment caused. We hope to have the chance to welcome you back and provide you with the exceptional experience.
A great 5 star hotel in the Sanlitun area of Beijing
来自Dave77
A great 5 star hotel in the lively Sanlitun area of Beijing.
The hotel staff are very helpful, friendly and professional and the rooms are a good size.
The Florist cafe on the ground floor is a great place to relax after a day sightseeing with a coffee or a beer and a bite to eat. The staff are very attentive.
There are plenty of cafes, bars and restaurants in the local area.
Thank you very much for choosing InterContinental Beijing Sanlitun !
We would like to especially thank you for the compliments to our hotel. Your positive words will definitely motivate us to strive even harder to ensure our guests have an unforgettable experience with us.
We greatly appreciate your recommendation and hope to have the honor of having you back with us in the very near future!
I recently stayed at this hotel and I must say that my experience was quite pleasant. The customer service was top-notch and the staff were extremely friendly and accommodating. From the moment I checked in, I was greeted with a warm smile and the front desk staff were very efficient in getting me settled into my room. The room itself was very clean and well-maintained. The bed was comfortable and the amenities provided were of high quality. I also appreciated the little touches, such as the complimentary water bottles and the plush bathrobes. It really made me feel like the hotel was going above and beyond to make my stay enjoyable. In terms of the facilities, the hotel had a great gym and swimming pool. I made use of both during my stay and was impressed with the cleanliness and upkeep of these areas. The gym equipment was modern and in good working condition, and the pool was a refreshing way to unwind after a long day of meetings. The dining options at the hotel were also excellent. I had the opportunity to try both the breakfast buffet and the hotel restaurant, and the food was delicious. The variety of options available catered to all tastes and dietary requirements, and the service was attentive without being overbearing. Overall, my experience at the hotel was fantastic and I would highly recommend it to anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future.
Thank you so much for sharing your wonderful experience at our hotel! We are thrilled to read about your positive feedback and are delighted to know that your stay was both comfortable and enjoyable.
Our team strives to provide top-notch customer service, and it's heartwarming to see that your interactions with our staff were friendly and accommodating. We take great pride in creating a warm and welcoming atmosphere from the moment you check in, and it's wonderful to hear that your room was clean, well-maintained, and equipped with high-quality amenities. The little touches, such as complimentary water bottles and plush bathrobes, are designed to make your stay even more pleasant, and we're glad they made a difference for you.
The gym and swimming pool are important amenities for our guests, and we're pleased to hear that you found them clean, well-maintained, and equipped with modern equipment. It's always a delight to offer a refreshing way to unwind after a busy day.
Our dining options are another area where we strive for excellence, and we're glad you enjoyed both the breakfast buffet and the hotel restaurant. We take great care to cater to all tastes and dietary requirements, and it's wonderful to know that our attentive service made your dining experience even more enjoyable.
Your recommendation means a lot to us, and we're excited to have the opportunity to welcome you back in the future. Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to serving you again soon!
Really lovely hotel and in a beautiful small HK town which is fantastic and a change from bustling down town island HK . Beautiful modern hotel but a pity that the management clearly don’t train the staff to be more service led . If you compare to thailand or Vietnam etc the service is poor . Staff don’t look up as you enter the hotel and busy on their phones and a greeting would be a surprise ! If they could be more aware of clients it would no doubt be a great hotel . Clearly poorly trained staff . But the location is top notch .
Thank you for choosing Vignette and for taking the time to provide feedback about your experience at WM Hotel Hong Kong, Vignette.
First of all, thank you very much for your great support to WM Hotel and taking your valuable time for the comment. Please accept our sincere apology for the shortcomings of the guest service. Please rest assured that we have shared your experience and comment with the concerned department and will look into the matter seriously.
Once again, I would like to extend our apology for all the inconvenience and disappointment caused to you. Lastly, we would like to thank you for letting us know the area with flaws which we see it a great opportunity to identify the areas we need to improve.
We hoping give us an opportunity to serve your again in coming future.
Again, thank you for choosing WM Hotel Hong Kong, Vignette, and if I can be of assistance to you, please contact me directly at or evalo@wmhotel.hk.
Dear Johoson, On behalf of all staff, I warmly welcome you. During your stay, we are committed to providing you with attentive service. If you have any needs, please feel free to contact our Guest Service Center. We sincerely wish you a pleasant journey and look forward to sharing wonderful moments with you.
My stay at Zhuhai Crowne Plaza Hotel was exceptional. I received a complimentary upgrade to a sea-view suite with breathtaking scenery. The service was warm and attentive, making me feel truly welcomed. The food was delicious and well-prepared, adding to the overall fantastic experience. Highly recommended for a relaxing stay!
A Vintage Hotel in Foshan that maintained its quality and service well even after 40 years
来自Vincent Yap从Malaysia
I was amazed by the good maintenance both in terms of service quality and physical conditions of this surpassed 40 years old hotel property. It used to be the one and only venue for all Government events and meetings since the 1990s. My family and I stayed in 5 different rooms for 3 nights. I appreciated the effort of Shirley and team at the front desk for fixing my request for an additional room night extension despite the full occupancy due to 人大代表会议 People Congress Meeting of the Communist Party. All staffs were well organized and prepared for the reception of this important event. 接待好人大代表。well done to Crowne Plaza Foshan Team .
Dear Guest, your recognition is the greatest support and encouragement to the team of Crowne Plaza Foshan! We strive to make each stay memorable through our warm and attentive service. We hope to see you again for another outstanding experience. Sincerely, General Manager David Feng
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。
酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。
除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。
香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
We booked a room for 4 adults. When we showed up, the hotel assigned us a room with 1 bed and showed no effort of helping us but blamed on us for picking the option to let the hotel assigned a room. We did not expect incompetent staff from the hotel that would assign 4 adult to one bed and took no responsibility to their action but blamed on the customers not understanding the hotel lingual.
Thank you for taking the time to post your review and feedback here, and for this valuable opportunity to respond. I was sorry to hear that you felt your stay could have been improved in regards to our customer service at the front desk. Please do accept my sincere apologies for any shortfall in expectations. Your feedback is invaluable to us, and we are committed to improving our training and communication processes to ensure that such incidents do not occur in the future. On behalf of everyone here at the Holiday Inn Golden Mile, thank you once again for choosing us, and I very much hope to have the opportunity to welcome you back one day, and the chance to impress you somewhat better than we did on this occasion.