So relaxing and comfortable.good location and good staff。 breakfast is great, basically I can taste the east to the west. Kids can also find what they like.For example gum bear candies and chocolates and stuff like that. A variety of recreational activities for kids is really a relief for parents
Dear guests, thank you for staying at Holiday Inn Resort Sanya Bay and sharing your experience. We are deeply honored to have your trust and recognition of our hotel! Seeing your satisfaction and affirmation, we are encouraged and will continue to maintain a high standard of service! Holiday Inn Resort Sanya Bay wishes you all the best and looks forward to welcoming you again. General Manager: Jeff Guan
Dear Guest, Thank you for choosing our hotel and taking the time to share your experience with us. We are delighted to hear that you had a wonderful stay in Beijing and enjoyed the convenience of our location with nearby restaurants. The hotel has a unique location on the South Second Ring Road, with a quiet and busy atmosphere. You can walk to Tianqiao subway station on Line 8, which is about a 10-minute walk from Tianqiao Art Centre. You can easily visit famous tourist attractions such as Qianmen Dashilan, Tiantan Park, Taoranting Park, Tiananmen Square, the Forbidden City, Wangfujing, China Unicom Beijing Branch and the commercial and business district, which are about 10 minutes away by car. Your satisfaction is our greatest motivation. We will continue to maintain this enthusiasm and look forward to welcoming you again, giving us the opportunity to bring you more wonderful stay experiences! We wish you a pleasant life and all the best! Yours sincerely, IHG Social Listening Team
We expected wonderful experiences from my family trip but what we found is almost all facilities at the hotel closed. We travel long way from Shanghai center to the hotel but hotel are really not active during our stay. Staffs are mostly dont understand english but they intend to give service as they could. Lack of choices of restaurants as only 1 restaurant open during the day while surrouding area has nothing to visit. So we had to use in room dining service, I could say food is not that bad but when we ask to clean up the room after dinner they come after we get into bed around 10pm. this probably because lack of staffs. But we could say this is worse experiece for staying at Intercontinental group.
Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental SHANGHAI WONDERLAND.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 008615201957869 or sarah.zheng2@ihg.com.
Sincerely, Sarah Zheng Front Office Manager 008615201957869 sarah.zheng2@ihg.com
The Crowne Plaza Kowloon East is my home away from home. I have been staying at this hotel every time I go to Hong Kong for over 10 years. The staff at the front reception as well as the Chef's Table are all very nice and friendly. I like the spacious and quiet rooms and the convenient location of the hotel. The food quality, variety, cleanliness, and service at The Chef's Table were exceptional. New food items were added periodically and there were a lot of healthy choices to suit different dietary needs. On this trip, I was unfortunate to have food poisoning from a restaurant at the mall. I had no appetite. At the Chef's Table, I was able to eat an apple and hot soy milk, which was soothing to my stomach. I am very grateful for The Chef's Table and all its staff for running such an outstanding restaurant.
Thank you for your wonderful feedback! We are thrilled to hear that the Crowne Plaza Kowloon East has become your home away from home over the past decade. Your kind words about our staff and The Chef's Table are greatly appreciated, and we are pleased to know that we could provide comfort during your recent illness. We are dedicated to maintaining exceptional quality and service, and your comments inspire us to keep improving. We look forward to welcoming you back on your next visit to Hong Kong!
I recently stayed at the Crowne Plaza Shanghai Jinxiu Hotel and had an exceptionally satisfying experience.
Although the hotel was transformed from a Holiday Inn, the renovation has elevated it to meet the new Crowne Plaza standards, with modern and stylish room designs and high-quality materials throughout.
The breakfast selection was abundant and of exceptional quality, leaving me extremely satisfied. The lounge offers impressive service and cuisine, reflecting a high level of professionalism and care.
While the gym is outsourced and can sometimes be a bit crowded, it boasts more equipment than a typical hotel gym, fully meeting my workout needs.
Additionally, redeeming points for the stay provided excellent value, making it both economical and enjoyable.
The only drawback is that the rooms do not offer bathtubs, which falls short of the amenities typically expected from a five-star hotel.
Overall, I was extremely pleased with my stay and would highly recommend this hotel to anyone seeking a high-quality accommodation experience!
Dear Lisa, Thank you for your positive feedback on our hotel service and the cleanliness of the room. We highly value your suggestion, and we will carefully consider it to improve our services in the future. We look forward to welcoming you again and wish you a pleasant day!
Dear Valued Guest, Thank you for staying with us at Holiday Inn Express Taichung Park. We are pleased to hear that you enjoyed your stay here. Please allow me to share your kind compliments with the team. We look forward to seeing you again soon.
Dear Guest, Thank you for staying at our hotel. A good night's sleep is one of the most important things on the journey. Equipped with international quality spine protection mattresses, providing soft and hard double pillows, fluffy skin-friendly comforters, white and fresh sheets, take good care of your sleep pillow sleep. The breakfast team carefully prepares and provides a sumptuous Chinese and Western buffet breakfast, covering all kinds of meals to meet your different taste needs. Thank you for your affirmation, looking forward to your next visit. IHG Social Listening Team