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    2,109
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    2017年2月20日
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    2025年4月30日
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GreaterChina 的评论意见
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
The room smell was awful & the deposit price was very high
来自 Yousif UAE
The room smell was awful & the deposit price was very high
客户化身
已发布 2025年2月23日
Dear Yousif,
Thank you for choosing to stay with us.
I am sorry to read that your experience was not to your liking, I would love to get in touch with you to find more details.
My direct contact is john.drummond@icgrandstanford.com
We hope to welcome you back for a more memorable experience.
Warm regards,
John Drummond
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
成都新希望高新皇冠假日酒店位于高新西区,紧邻地铁2号线,便捷通达宽窄巷子、春熙路等热门景区。酒店位置优越,靠近都江堰和青城山的高速路口,周围有多个高新技术园区和知名高校。 酒店距离电子科技大学7.5公里,成都高新西园综合保税区11公里,成都西站6公里,金沙遗址博物馆驱车15分钟即可到达,乘地铁2号线可直达宽窄巷子、人民公园和春熙路。 入住酒店,您可享用先进的健身中心,并在独具特色的庭院餐厅——水之韵·池畔餐吧,品味美食,享受宁静的用餐环境。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Disappointing Stay with Incompetent Staff
来自 Clint USA
I recently stayed at this hotel and was unfortunately quite disappointed with the level of service I received. I had purchased the hotel’s buffet one evening, which was advertised as “all you can eat and drink” until 9:30 PM. However, despite the fact that the buffet was supposed to remain open until 9:30, the staff started putting away the alcohol at 8:00 PM. When I asked for another drink, they informed me that they were no longer serving alcohol—even though there was still well over an hour left before closing time.
To make matters worse, I was told I couldn't order whiskey by itself and that it had to be a mixed drink. I neither wanted nor was made aware of this rule before, and there were no signs indicating such a restriction. It felt very disorganized, and the staff couldn’t provide a clear reason for the policy.
Hoping for better service, I went to the hotel bar afterward. Unfortunately, the bartender on duty didn’t even seem to know how to measure a single shot of whiskey. There was no shot glass available, and I had to wait while they contacted the manager to bring one. This experience was both baffling and frustrating, especially given that a hotel bar should be equipped to handle basic drink orders.
Finally, when it was time to check out, the process was extremely slow—taking about 20 minutes. In my experience, checkout at most hotels is fairly quick, usually no more than five minutes. This delay compounded my overall sense that the staff were not well-trained and did not value their customers’ time.
In summary, while the hotel itself might have potential, the overall service was disappointing. The staff’s lack of competence—from managing the buffet policy to handling simple bar requests and efficient checkouts—made my stay far less pleasant than it should have been. I hope the management will focus on improving staff training and communication so that future guests receive a better experience.
客户化身
已发布 2025年2月23日
Dear Clint,
Thank you for sharing your experience with us, and we sincerely apologize for the issues you encountered during your stay. We truly value your feedback, as it helps us identify areas for improvement.
We’re sorry that the buffet experience did not meet your expectations, and we understand how frustrating that must have been. We are especially sorry for the confusion regarding the alcohol service and the restrictions that were not communicated clearly. This is something we are actively working to improve, and we are taking your comments seriously to ensure it does not happen again.
Additionally, we deeply regret the delays during checkout and the issues at the bar. We are committed to addressing staff training and improving our service efficiency.
Your feedback is invaluable to us, and we are truly sorry for the impact it had on your stay. We hope to have the chance to welcome you back in the future and provide you with the experience you should have had from the start. Thank you for bringing these matters to our attention. We will work hard to ensure this does not happen again.
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
My stay 17-21 FEB 2025
来自 PEERA Thailand
Pros : Good location
Staffs friendly and helpful
Connecting room with family.
Cons : My room have bugs in toilet everyday.
Bed too hard
客户化身
已发布 2025年2月23日
Thank you for your valuable feedback. We are glad you appreciated our location, friendly staff, and connecting rooms. We apologize for the issues with room/toilet cleanliness and the firmness of the bed, and we will address these to ensure a more comfortable stay for our guests in the future. Please do accept my sincere apologies for any shortfall in expectations. On behalf of everyone here at the Holiday Inn Golden Mile, thank you once again for choosing us, and I very much hope to have the opportunity to welcome you back one day, and the chance to impress you somewhat better than we did on this occasion.
Warmest regards
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
酒店设有422间豪华客房和套房,融本土设计和当代家具于一体,其中包括数字娱乐系统以及符合人体工程学的办公空间。若想获得更完美的休闲入住体验,您可以在室内泳池放松身心,或者在健身中心锻炼身体。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great Service
来自 mmroyce China
I love this place and their staff. Before heading for our check in, I informed the reservation desk of our needs because we stayed only for less than 10 hours due to our flight layover. I was surprised that when we arrived, the staff said (I was not able to get his name) that they already prepared our room. The check in process was so fast, we were able to get immediately into our room. This was impressive knowing that it really satisfied our needs because we were all tired and sleepy from our flight. Being an ambassador member also, we were given the best service and treatment from this hotel. They got our Didi car reserved as well before our check out.
客户化身
已发布 2025年2月23日
Dear guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Alex Feng
Hotel Manager
 0 点
0/ 0的投票认为这条意见有用。
 
三亚海棠湾仁恒皇冠假日度假酒店新颖别致、雄伟壮观的设计,犹如一艘巨型豪华游轮驶进美丽的海棠湾,与碧海、远山、椰林融为一体,交相辉映。 旖旎的风光、完善的度假与商务设施以及卓越的国际品牌服务,三亚海棠湾仁恒皇冠假日度假酒店为您家庭度假、商务休闲扬起风帆,邀您踏上心动旅程。 三亚海棠湾仁恒皇冠假日度假酒店拥有405间宽敞华美的客房及套房,精心雕琢的空间设计令所有房间都能观海聆涛。270°餐吧让您沐浴在和煦的阳光之下,置身于绚丽的海景之中,享用精致的烧烤自助晚餐。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Enjoyable stay, remarkable service!
来自 RZ01 Washington, DC
I recently had the pleasure of staying at the Crowne Plaza Sanya Haitang Bay from February 13th to 17th, and it was an exceptional experience from start to finish. The resort is beautifully situated by the beach, offering stunning views of the turquoise ocean and lush landscapes. The facilities were top-notch, with spacious rooms that were both luxurious and comfortable, providing a perfect retreat after a day of exploring the area. Large modern room with a huge balcony.
What truly made our stay memorable was the service, particularly from the Experience Ambassador, Polly. From the moment we arrived, Polly went above and beyond to ensure every detail was taken care of. Her warm and attentive demeanor made us feel like valued guests throughout our stay. She provided excellent recommendations for local attractions and dining options, and even helped with any special requests we had, making us feel completely at ease.
I would highly recommend staying at the Crowne Plaza Sanya Haitang Bay,
客户化身
已发布 2025年2月23日
Dear Guests,
Thank you for your meticulous review and recognition. We are delighted to know that you had a pleasant stay at our hotel. We have already conveyed your words of affirmation for Polly to him. Other colleagues will also take this as an example. We will continue to treat every guest with sincerity and enthusiasm, creating wonderful vacation moments for them.
We sincerely look forward to your next visit!
Geoffrey Ryan, General Manager of the hote
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
its one of the best service that I have ever!
来自 Vinceeee CN
The overall cleanliness, service, amenities are excellent. Status is well recognized especially the overall service which basically have no issue at all. Everyone is friendly and helpful. Strongly recommend this place!
客户化身
已发布 2025年2月24日
Dear Guest,
We are deeply honored to receive your esteemed feedback and high regard for our hotel. It is with great pride that we learn of our excellence in overall cleanliness, service, and facilities, which have contributed to your satisfaction. We are delighted that our staff's friendliness and attentiveness have been recognized and appreciated by you.
Chaozhou's Pai Fang Street is renowned for its rich cultural heritage and diverse array of authentic local delicacies. We highly recommend that you explore and experience the unique charm it has to offer.
We sincerely hope that your journey through Chaozhou has been both memorable and fulfilling, and we eagerly anticipate the opportunity to welcome you back to our hotel in the future.
Wishing you continued success and boundless happiness in all your endeavors.
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
good
来自 jack hongkong
The hotel's hardware facilities are equally impressive, with spacious and bright rooms, well-equipped and well-maintained amenities, and an overall elegant and comfortable environment, providing guests with an excellent stay experience
客户化身
已发布 2025年2月24日
Dear Guest,
We are delighted to receive your kind words regarding our hotel's facilities. It is our pleasure to have provided you with an exceptional stay. We highly recommend a visit to the Han Wen Gong Temple in Chaozhou, a site rich in cultural heritage and historical significance.
We look forward to welcoming you back to our hotel in the future.
Wishing you enduring happiness and smooth sailing in all your endeavors.
Best regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
青岛金水皇冠假日酒店、青岛金水套房假日酒店、青岛金水智选假日酒店综合酒店群,位于李沧区核心商务休闲聚集地,地理位置优越,交通便捷,5分钟步行可到达购物,用餐,娱乐综合配套一体的城市综合体新地标“信联天地”。距地铁站仅5分钟车程,地铁2号线和3号线让您轻松畅达青岛北站、青岛胶东国际机场以及五四广场、栈桥、石老人等沿海风景名胜区。综合体酒店涵盖三个不同档次的品牌酒店,可同时满足不同客户群体的需求。同时拥有两个独立的宴会厅,2100平米的会议空间适合商务,休闲、散客及会议团队的需求。酒店群共享餐饮及会议资源,皇冠假日富临中餐厅作为首家洲际集团旗下皇冠假日酒店标志性中餐厅,以胶东菜系为主,为商务宴请和家庭聚会提供雅致舒适的多样化用餐体验;套房假日嗨碗音乐餐吧提供本地特色美食及酒水,乐队驻唱,为宾客营造轻松、愉悦的用餐氛围。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Clean facility and friendly staff
来自 Monglee Seoul,south korea
It was a comfortable stay with the latest clean facilities, friendly staff, and delicious food.
客户化身
已发布 2025年2月24日
【New Design Style】【Jiaodong Flavor】 【 Qingdaobei Railway】【Complex Hotel】 Dear guest, Thank you for your staying in Crowne Plaza Qingdao Jinshui. Hotel is ideally located in the “Heart” of Licang District, easy access to the city's administrative center, business center, scenic spots and major transportation hubs. As a newly designed Crowne Plaza, hotel offers 301 elegant and modern guest rooms, suites and characteristic rooms with the bustling cityscape. The 1st Fulin Chinese Restaurant under Crowne Plaza brand serves a native dishes to introduce the “Jiaodong” cuisine culture. All-day Dining restaurant offers a sumptuous menu that focus on local seafood and a selection of worldwide gourmet. Crowne Plaza Qingdao Jinshui provides guests with a new fashion of modern travel. - Crowne Plaza Qingdao Jinshui, General Manager Andrew Zhang.
 0 点
0/ 0的投票认为这条意见有用。
 
北京新云南皇冠假日酒店位于朝阳区东北三环与京承高速交接处,地理位置优越,距离首都国际机场约25公里,路况良好时约30分钟可达。周边知名景点包括雍和宫、国家体育场(鸟巢)、国家游泳中心(水立方)、中国科学技术馆、朝阳公园、三里屯、798艺术中心等知名观光打卡目的地。酒店距离天安门约11公里左右,客人可乘地铁便捷抵达包括故宫博物院、王府井步行街、北海公园、南锣鼓巷等热门景点;或乘地铁10号线至国贸站换乘1号线八通线,直达北京环球度假区。酒店毗邻中国国际展览中心(老馆)和国家会议中心、对外经济贸易大学、中日友好医院;周边步行距离有7-11便利店,凯德MALL(太阳宫店)等,方便逛街购物。从酒店出发步行可达芍药居站(10/13号线),光熙门站(13号线),太阳宫站(10号线),交通便捷,是城市中心区域宾客优选的旅行居停之所。 酒店拥有五百余间设计独特、宽敞舒适的客房及套房,房间面积40平米起,您可俯瞰壮丽的首都城景,亦能悠享高速宽带及wifi、商务写字台等带来的便捷体验。 酒店屡获大奖的彩云天云南餐厅,主理地道风味的云南珍馐美馔,精选云南时令食材,呈现地道滇味。菌品轩中餐厅博采众长,吸收南北菜系及部分西餐技巧加以融汇创新,呈现适合大众口味需求的新式粤菜。长街全日制西餐厅主打融合中西经典菜式的自助盛宴,亦供应各式零点菜品。滇吧及大堂吧供应多种酒水饮料及西式小食,是小酌一杯或商务休闲的理想之地。 此外,客人还可至室内恒温泳池畅游,或是全景落地窗的健身中心里挥洒汗水,洁净明亮的瑜伽室内放松舒展,开启活力满满的一天。 酒店拥有1间大宴会厅及13间面积迥异的多功能厅。值得一提的是云南大宴会厅,为面积1,400平米的无柱式宴会厅,可分割成3个独立部分,独具云南风情的主题壁画在水晶灯下尽显地域特色。前厅面积达600平米,高吊顶、自然采光,并配有液压升降平台,活动车辆可直接驶入,尤为适合举办各式高端宴会活动。从初次询问到细节沟通、活动执行,皇冠会务专员高效响应客户的每一个需求,让宾客在此开启精彩缤纷的商务旅程。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
服务体验佳
来自 RAYMOND@canton GUANGZHOU
入住超过1000家酒店,这家的HOUSEKEEPING服务令我印象深刻,打扫房间每一天都那么认真,每天回来房间都感觉非常舒服,客房部的HUANG的细致工作值得赞许,到北京新云南皇冠假日还是我的首选。
客户化身
已发布 2025年2月24日
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that you’re satisfied with our Housekeeping service. Looking forward to your next stay with us. —— Crowne Plaza Beijing Sun Palace
 0 点
0/ 0的投票认为这条意见有用。
 
台中公园智选假日饭店由洲际酒店集团管理,位于台中市中心、交通便利,邻近台中火车站,步行仅需10分钟,距离台中高铁站约20分钟车程,距离台中清泉岗国际机场约40分钟车程,紧邻百年历史的台中公园,公园旁即是一中夜市,可尝试在地特色小吃;亦可轻松抵达台中各工业区、政府机关,无论是商务差旅或休闲旅游之明智之选。 饭店共拥有168间客房,入住即可体验智选假日之品牌要素:"优质睡眠"、"智选早餐""免费网路"及"畅快沐浴";其中标准客房设计简约时尚,空间明亮开阔,其中新颖的沐浴设施、32吋平面液晶电视、高速宽频网路服务等一应俱全,三段强力水流设计的TOTO标准淋浴花洒,让您除却一日疲累、尽享舒适的沐浴感受,更可于住宿期间在3楼智空间享用免费自助早餐,为注重时效的旅客提供精准服务,另有园景标准客房,可饱览百年历史的台中公园的绿意盎然及台中市徽-湖心亭。 饭店设有自助洗衣及烫衣间、多功能商务中心及可容纳18人之智选会议室,提供予房客使用,让您在旅途中也能轻松高效地完成工作。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Bad mattress and TV
来自 Jack
Mattress is so soft and collapsed. TV is not so old but has no HDMI (Omg is now year 19xx?)
客户化身
已发布 2025年2月24日
Dear Valued Guest,
Thank you for staying with us at Holiday Inn Express Taichung Park. We’re sorry to hear that the mattress and TV did not meet your expectations. We’ve noted down your comments and informed relevant department for further improvement. Hope to have the opportunity to welcome you back in the future for a better experience. And I wish you a fantastic day!
Best regards,
Peggy Kuo
General Manager
 0 点
0/ 0的投票认为这条意见有用。