Thank you for your positive comments about the quality of the hotel on your second visit, and we promise to continue to do even better to ensure the complete satisfaction of our guests. Thank you for your continued support and trust in InterContinental Grand Stanford Seaview, and we are glad to be your choice again. We hope you will visit InterContinental Grand Stanford Seaview again.
Zhuang Junwen General Manager of InterContinental Grand Stanford Seaview john.drummond@icgrandstanford.com
The hotel service was exceptionally good, characterized by a high level of professionalism and attentiveness from the staff. From the moment we arrived, we were greeted warmly at the reception with a genuine smile and a swift check-in process. The concierge was knowledgeable and provided excellent recommendations for local dining and attractions, ensuring our stay was both comfortable and enriching.
Our room was impeccably clean and well-maintained, with housekeeping services that were both thorough and unobtrusive. The staff paid close attention to detail, refreshing our room with clean linens and toiletries daily, and even arranging personal items neatly.
The dining experience was another highlight, with a variety of delicious options available at the hotel restaurant. The waitstaff were courteous and prompt, always ready to accommodate special requests or dietary restrictions. Breakfast was particularly impressive, offering a wide range of fresh, high-quality ingredients.
Additionally, the hotel offered a range of amenities that enhanced our stay, including a well-equipped fitness center, a serene spa, and a stunning rooftop pool with panoramic views. The staff at these facilities were equally attentive and professional, ensuring a relaxing and enjoyable experience.
Overall, the hotel service was outstanding, marked by a commitment to guest satisfaction and a level of hospitality that made our stay truly memorable. The staff's dedication to providing a seamless and enjoyable experience was evident in every interaction, making it a place we would highly recommend and eagerly return to.
Thank you for your wonderful review! We’re delighted your stay with us was memorable, from the warm welcome and seamless check-in to our concierge’s thoughtful recommendations.
It’s heartening to know you appreciated our rooms, diverse dining options, and amenities like the pool and spa. Your praise for our team’s professionalism and attention to detail inspires us to keep delivering exceptional experiences.
We truly value your recommendation and would be honored to welcome you back soon. Please reach out anytime for future stays—we’re here to ensure another perfect getaway.
I had a fantastic stay at InterContinental Hong Kong! From the moment we arrived, the service was exceptional. Thomas from the breakfast team and a lovely Filipino lady (I regret not remembering her name) provided outstanding hospitality, making our mornings a delight.
However, the concierge team truly elevated our experience, with special thanks to Eric. His knowledge, professionalism, and genuine care made our time in Hong Kong unforgettable. Whether it was recommendations, arrangements, or going the extra mile to assist us, Eric ensured everything was seamless.
Thank you to the entire team for such a memorable stay—we can’t wait to return!
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you had a fantastic stay and that our team, especially Thomas and Eric, contributed to making your visit memorable.
We are delighted that you enjoyed your time in Hong Kong, and we can’t wait to welcome you back on your next visit.
Would give this hotel a very strong recommendation. The location is wonderful, bed and pillows comfortable, great views, very friendly and helpful staff, well prepared food. Would love to stay here again!
Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience at InterContinental Hong Kong.
It's fantastic to know that you enjoyed our location, comfortable accommodations, and the views. We take great pride in our team's dedication to providing exceptional service, and your recognition of their efforts means a lot to us.
We look forward to welcoming you back for another memorable stay.
IHG Grand Stanford is always a very good choice to stay in HK. Location is perfect, metro and star ferry are very close to the hôtel, it's very convenient. The harbour view is of course amazing from the room. The new club lounge is located at basement 2 and offer huge of space, confortable chairs, sofa, where you can relax, work, eat and drink in a great atmosphere. As always the club team is very efficient, friendly and professional. I was very happy to discover the new lounge and meet again the best staff with Alex, Trixie, Kaylee... all the team made his best to provide you the best service, with the smile and made you feeling as at home. See you soon for a next trip !
Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and found our location convenient, with easy access to the MTR and Star Ferry.
It is great to know that you appreciated the amazing harbour view and the new club lounge.
We're proud of our team, and it’s heartwarming to hear that Alex, Trixie, Kaylee, and the rest of the team made you feel at home with their friendly and professional service.
We look forward to welcoming you back for another fantastic stay.
Dear loyalty Member , Thank you for taking the time to tell us about your experience at Holiday Inn SHANGHAI HONGQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or hskp.mgr@holidayinn-shhqc.com.cn.
Dear Reddy, Thank you for taking the time to tell us about your experience at Holiday Inn SHANGHAI HONGQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or hskp.mgr@holidayinn-shhqc.com.cn.