Thank you for taking the time to tell us about your experience at Holiday Inn SHANGHAI HONGQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 862122161808 or fo.mgr@holidayinn-shhqc.com.cn.
The room was clean, the club lounge was great, especially the bartending was excellent. Room service was meticulous, and the guest service centre staff were warm and welcoming.
However, the front desk service was disappointing. During check-in, there was no recognition for IHG Rewards members, and I had to ask about my benefits. The staff did not introduce the hotel’s facilities or services unless I inquired. Check-out was even worse, with a poor attitude from the staff.
Dear Jaja, Thank you for choosing our hoteand sharing your valuable feedback. We are delighted that you appreciated the roomcleanliness, club lounge, and bartendingservice.We sincerely apologize for the lack otrecognition of your IHG Rewards membershipand the unsatisfactory front desk attitude. We will enhance staff training and refine our member recognition process to ensure personalized service for all quests. We lookforward to welcoming you back and providingan exceptiona experience next time.
Comfortable n close proximity to eateries . Jiuzaigou entrance is a mere 700 m walking distance. Room size acceptable and lobby environment need impro
来自RWSC从Malaysia
Location is good close to many eateries n the entrance to the Jiuzaigou is a mere 700 m walking distance. Room size acceptable n cleanliness is good . Breakfast varieties acceptable. Front desk staff will be a plus point with more smile
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our cleanliness, location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
This is undoubtedly one of the best hotels I’ve stayed at in years. We keep returning because of its peaceful atmosphere, friendly staff, spotless rooms, and outstanding restaurants. As I work at sea, whenever my ship docks at Anping Port, my partner travels from Taoyuan to join me for a night or sometimes two. It provides a welcome break from our long stretches apart. The tranquility and quiet we find here is exactly what we need, offering us a comfortable and relaxing time together. A heartfelt thank you to the Crown Plaza Hotel Anping for always taking such good care of us.
Thank you for your heartfelt review and for choosing to stay with us whenever your journey brings you to Anping. We are truly honored to be a place of comfort and relaxation for you and your partner during your time together. Your kind words about our peaceful atmosphere, friendly staff, spotless rooms, and outstanding restaurants mean the world to us. It brings us great joy to know that we can provide you with a tranquil retreat from your time at sea. We sincerely appreciate your continued support and look forward to welcoming you both back for many more stays in the future. Safe travels, and see you again soon!
Although the property is away from downtown Tainan and other attractions in the city, its location give an unparalleled tranquility that is refreshing.
All staff we met at the hotel are cordial and eager to help. The team at the Club Lounge is particularly nice and helpful. This makes our stay a wonderful experience.
I highly recommend this hotel to anyone traveling to Tainan.
Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed the tranquility of our location and found it to be a refreshing retreat from the city's bustle. It is especially rewarding to know that our team, particularly those at the Club Lounge, made your stay even more enjoyable with their warm hospitality and attentive service. Your kind words serve as great motivation for us to continue providing exceptional experiences for our guests. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Tainan. If you are a member of our loyalty program, we hope you continue to enjoy the exclusive benefits, including milestone rewards and annual lounge membership privileges.
Although the property is away from downtown Tainan and other attractions in the city, its location give an unparalleled tranquility that is refreshing.
All staff we met at the hotel are cordial and eager to help. The team at the Club Lounge is particularly nice and helpful. This makes our stay a wonderful experience.
I highly recommend this hotel to anyone traveling to Tainan.
Thank you for your thoughtful review and for choosing Crowne Plaza Tainan for your stay. We’re delighted to hear that you enjoyed the peaceful and tranquil atmosphere of our location, providing a refreshing escape from the city's hustle and bustle.
It’s especially rewarding to know that our team, particularly the staff at the Club Lounge, made your experience even more enjoyable. We take great pride in delivering warm and attentive service, and your kind words serve as wonderful encouragement for our team.
We truly appreciate your high recommendation and look forward to welcoming you back for another exceptional stay in the future!
I recently had the pleasure of staying at the Crowne Plaza Beijing Lido, and I am delighted to share my wonderful experience. From the moment of booking to the time of check-out, the level of service and care I received was truly exceptional.
I would especially like to express my gratitude to Yadi, who made the reservation process smooth and efficient with her professionalism and patience. Echo went above and beyond in arranging a room that perfectly suited the special needs of my wife and me, showing great attention to detail. At the front desk, Eva provided invaluable assistance during check-in, ensuring a hassle-free start to our stay. Additionally, Nancy from the Executive Lounge impressed us with her warm and attentive care during meals and her continued efforts to ensure our comfort throughout the stay.
There were also many other staff members who left a deep impression on me, particularly the team in the Executive Lounge. While I haven’t yet remembered everyone’s names, I truly look forward to getting to know them better on future visits.
In short, the hotel’s commitment to excellence was evident in every aspect, from the comfort of the rooms to the delightful dining experiences and thoughtful guest care. I deeply appreciate the dedication of the team in making my stay truly memorable. Crowne Plaza Beijing Lido is a shining example of exceptional hospitality, and I look forward to returning soon.
great location, mins from airport and train station. well trained staff member makes my stay like home. they kindly offered me the free breakfast. really appreciated as a plat member. will stay again!
Dear dukezy8:Thank you for choosing Hotel Indigo Dali Erhai and for taking the time to share your wonderful feedback! We’re thrilled to know that our prime location near the airport and train station added convenience to your journey, and that our team’s warm hospitality made your stay feel like a home away from home. As a Platinum IHG® Rewards member, your loyalty means the world to us, and we’re delighted you enjoyed the complimentary breakfast—it’s our pleasure to recognize your commitment with thoughtful gestures.Your kind words about our staff’s attentive service will absolutely be shared with the entire team; they take great pride in creating memorable experiences for our guests.We can’t wait to welcome you back for another exceptional stay. Until then, safe travels and thank you for being part of the Indigo story! Warm regards, General manager Simon Chen
Dear guest, we sincerely apologize for the inconvenience caused by the insufficient water pressure in the shower. We understand how important a good shower experience is for our guests, and this is clearly a shortcoming on our part. We will immediately have our maintenance team check and rectify the situation to ensure that the water pressure meets the standard. Your feedback is extremely valuable to us as it helps us identify areas that need improvement. We hope that this issue didn't overly affect your overall stay with us, and we look forward to the opportunity to welcome you back and provide a more satisfactory experience. Thank you for choosing Holiday Inn Express Pudong Airport and for taking the time to share your thoughts.
I'm delighted to report that this hotel is offering a 100% excellent service! The staff are very sincere and friendly and the rooms are very comfortable.
Dear guest, your kind words have truly made our day! We are beyond thrilled to know that you think our service is 100% excellent. Our team takes great pride in being sincere and friendly, and it's so rewarding to hear that it made a positive impact on your stay. We're also glad that you found our rooms comfortable. It's our goal to create a home away from home for every guest. Your recognition means the world to us and encourages us to keep up the good work. If you ever find yourself in the area again, we'll be more than happy to welcome you back with open arms. Thank you so much for choosing Holiday Inn Express Pudong Airport and for sharing your wonderful experience!