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  • 评论意见计数
    209440
  • 有用性投票
    2,109
  • 第一条评论意见
    2017年2月20日
  • 最后一条评论意见
    2025年4月28日
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GreaterChina 的评论意见
 
武汉新华voco酒店欢迎您的到来,我们位于汉口金融街建设大道558号, 附近商圈林立,新世界国贸大厦、民生银行大厦、卓尔金融中心咫尺可达,我们结合了高品质的硬件设施与细致入微的特色服务,致力于为宾客打造轻松欢愉的入住体验, 助力您的每一次商旅都高效顺利,每一次出游都趣意盎然。 饭店与西北湖遥相呼应,风光旖旎,紧邻城市美食名片—万松园路美食街。直线距离汉口火车站约3公里,直线距离武汉火车站18公里、武汉天河国际机场20公里。您还可以搭乘地铁2号线/7号线轻松出行。 我们拥有295间摩登雅致的客房及套房,均配有宽阔的个人空间、惬意的卫浴间、舒适的床品、高速网络以及完善的设施设备。为您贴心打造的安适恬逸之所,让您尽情享受悠然自在的时光.
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
It's great. The executive lounge is the highlight.
来自 Richard 中国
The hotel is well arranged, with rich breakfast and perfect facilities. It's great to have a special executive lounge.
客户化身
已发布 2025年3月10日
Dear guest,thank you for your stay and recognition, as the voco brand hotel of IHG, we have always been adhering to the "Reliably"" Different" brand personality, dedicated to bring you fun, warm and thoughtful stay experience. The hotel as a whole is a comfortable and bright voco style, the exquisite decoration in the room, the flamingo mascot representing voco's green concept in the lobby, and the telephone booth decoration with interesting life elements in the corridor are all worth a look!voco Wuhan Xinhua is willing to be your intimate and reliable friend, looking forward to your visit again!
 0 点
0/ 0的投票认为这条意见有用。
 
昆明中心假日酒店位于昆明市中心商业区,毗邻恒隆广场和白塔商圈,位居黄金地段,景致迷人,交通便利:距昆明长水国际机场约有25公里,距昆明火车站约2.8公里,距离地铁东风广场站(2号线,3号线换乘站)和拓东体育馆站(3号线)都近在咫尺。 昆明中心假日酒店拥有293间装修精良的房间,1个主题的豪华餐厅,大堂酒吧及700平方米的会议场地,涵盖了8间多功能会议室,让您更加轻松自如商务和旅行。选择昆明中心假日酒店,让我们为您承办在昆明的下一次活动。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
第一次入住昆明
来自 Slin 台灣台南
一如既往,假日酒店標準配置,大堂挑高舒暢,但因樓層板較低,有點壓迫感,是美中不足。
客户化身
已发布 2025年3月10日
尊敬的客人:您好!非常感谢您再次选择我们假日酒店,并对酒店大堂挑高的设计给予肯定,您的支持和反馈对我们至关重要。我们很高兴大堂的宽敞舒适能为您带来良好的第一印象,这也是我们一直努力营造的空间氛围。对于您提到的楼层板较低带来压迫感的问题,我们深感歉意,同时也非常重视您的意见。我们的工程团队已经开始对这个问题进行评估,后续会考虑是否可以通过一些软装的调整或者灯光的优化等方式,来改善楼层的空间感受,减轻压迫感,提升您和其他客人的入住舒适度。我们始终致力于为客人提供优质的住宿体验,您的每一条建议都是我们前进的动力。期待您的再次光临,相信下次您入住时,能看到我们在这方面做出的改进,为您带来更满意的入住感受。昆明中心假日酒店总经理 ——Ken Yi
 0 点
0/ 0的投票认为这条意见有用。
 
珠海粤财皇冠假日酒店坐落于珠海市繁华商业中心地带,毗邻海滨公园、海滨泳场,城市阳台及珠海渔女等著名景点,地理位置优越,交通便捷。离珠海拱北口岸直线距离约6公里;离港珠澳大桥直线距离约14公里;离九洲港码头直线距离约4公里(往返香港,深圳蛇口和珠海之间);离珠海机场直线距离约47公里。酒店共有 320 间客房,环绕酒店不同景观,坐观潮起潮落、卧看星辰大海,让您远眺迷人海景,近观繁华闹市。酒店内设中西两个特色餐厅, 尽享饕餮盛宴。大堂吧以及行政酒廊为您的社交和商务洽谈提供宽敞、雅致的空间,成就您的高效商旅。酒店拥有布局灵活的会议场地,其中包括层高 7 米无柱式大宴会厅以及 7 个多功能会议室,无论是董事会、酒会、公司年会、各式展会或是盛大婚礼,我们的皇冠会务总监都能为您量身定制,完善细致的方案,使您的活动尽善尽美。 作为洲际酒店管理集团管理的国际化品牌酒店,珠海粤财皇冠假日酒店以舒适的居住氛围,一应俱全的餐饮、会务及娱乐设施,成为您商旅出行或休闲度假的心仪之选!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
物有所值
来自 Wing chow 中國廣東
家庭日Family day享受洲際IHG員工價福利,前台同事給我upgrade升級套房入住珠海皇冠假日酒店。
客户化身
已发布 2025年3月10日
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 0 点
0/ 0的投票认为这条意见有用。
 
珠海粤财皇冠假日酒店坐落于珠海市繁华商业中心地带,毗邻海滨公园、海滨泳场,城市阳台及珠海渔女等著名景点,地理位置优越,交通便捷。离珠海拱北口岸直线距离约6公里;离港珠澳大桥直线距离约14公里;离九洲港码头直线距离约4公里(往返香港,深圳蛇口和珠海之间);离珠海机场直线距离约47公里。酒店共有 320 间客房,环绕酒店不同景观,坐观潮起潮落、卧看星辰大海,让您远眺迷人海景,近观繁华闹市。酒店内设中西两个特色餐厅, 尽享饕餮盛宴。大堂吧以及行政酒廊为您的社交和商务洽谈提供宽敞、雅致的空间,成就您的高效商旅。酒店拥有布局灵活的会议场地,其中包括层高 7 米无柱式大宴会厅以及 7 个多功能会议室,无论是董事会、酒会、公司年会、各式展会或是盛大婚礼,我们的皇冠会务总监都能为您量身定制,完善细致的方案,使您的活动尽善尽美。 作为洲际酒店管理集团管理的国际化品牌酒店,珠海粤财皇冠假日酒店以舒适的居住氛围,一应俱全的餐饮、会务及娱乐设施,成为您商旅出行或休闲度假的心仪之选!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
"Disappointing Breakfast Experience
来自 匿名 Hong Kong
I recently had a very disappointing experience during breakfast. I ordered an omelet without green peppers, but I received one that included them. When I brought this to the staff's attention, they assured me they would make a new one and asked me to wait for 2-3 minutes.
However, when I returned to my seat, the new omelet still had green peppers! This is a serious issue, especially for guests who have allergies to green peppers. It’s concerning that such a mistake could happen multiple times, even after I clearly specified my request.
Additionally, as a hotel member, I expected to receive better service. Unfortunately, during this stay, I did not feel any special treatment, and I wasn't even properly seated during breakfast. The staff at check-in were more friendly, but the overall breakfast experience was quite poor.
In summary, I left feeling very disappointed. I hope the hotel can improve its service quality, particularly regarding customer dietary requirements, to ensure the safety and satisfaction of all guests.
客户化身
已发布 2025年3月10日
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 0 点
0/ 0的投票认为这条意见有用。
 
位于虹桥商务区内的上海虹桥西郊假日酒店地理位置优越,距离上海国家会展中心及2号线徐泾站直线距离约3.7公里;酒店距离虹桥商务区直线距离约5.1公里;距离上海虹桥机场及虹桥高铁火车站直线距离约6.1公里;距离上海火车站(南站)直线距离约15.4公里;距离人民广场及外滩直线距离约20.7公里;距离上海浦东国际机场直线距离约50.5公里。周边4条高速公路,可快速直通江苏和浙江两省。酒店为住客免费提供往返地铁2号线徐泾东站和国家会展中心的穿梭巴士。 酒店拥有400间设计典雅、布置怡人的客房和套房。所有房间均配备高速宽带及无线上网接口、国际卫星电视频道、国际/国内长途直拨电话、语音信箱、电吹风、熨斗和烫衣板等完善的客房设施。酒店专为商务人士设计的行政楼层附有专属行政酒廊,提供悉心的服务及独享的尊荣待遇。 酒店设有全日西餐厅、行政酒廊、大堂吧、酒吧、中餐厅、日本料理、商务中心、健身房、水疗馆等配套服务设施,宾客不出酒店即可领略到环球各色美味。酒店提供洗衣、外币兑换、旅游票务等便捷服务;酒店旁写字楼内开有便利店、意大利餐厅和火锅餐厅。 480平无柱宴会厅和635平大宴会厅加上7间多功能厅可至多容纳1600人同时会议、私人晚宴和培训等活动。酒店整体环境优雅、设施完备、服务周到、交通便利,是您商务、休闲的不二之选。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
品質差
来自 Terry
1.各樓層走廊煙味瀰漫,甚至很多人在房間抽菸並且煙味透過空調或房門縫 散佈到我的房間,問題反應後 只是幫我更換房間 但問題並沒有解決。
不知道管理高層是否有在下班時間後(房客回房後~20:00後)至各樓層走廊走動過
2.衣櫃門老舊
3.有些電燈開關或是燈泡損壞沒維修。
唯一優點:房間寬敞
客户化身
已发布 2025年3月10日
Dear guest, we are very sorry that we did not arrange a non-smoking floor for you this time, which is our negligence, we apologize for this, we are deeply grateful for your feedback, we will do a good job in the reservation of guest preferences message, according to the guest attributes, preferences for room arrangements, if you can have the honor to choose to stay in our home, please feel free to tell us your preferences. We will serve you wholeheartedly and hope to make you feel at home. -- General Manager of the hotel
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Not satisfied
来自 Bao Van Ho Chi Minh
I am a Platinum member and also a long-time regular customer of the hotel. I also asked to note my room requirements when I arrived here, but when I arrived, gave me rooms that were not what I wanted. But most importantly, when I was not satisfied when I arrived, The Hotel did not support me and did not have any solution to satisfy me during the 6 nights I stayed, even though I asked to meet the manager on the first day to present, but I was still not satisfied with the way the management handled when regular customers were not satisfied. I really do not understand how you manage. Maybe you do not need to care about regular customers. Maybe because you have a good location and reputation, so you do not need to care about regular customers?
客户化身
已发布 2025年3月10日
We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. As a Platinum member and a long-time regular customer, your satisfaction is of utmost importance to us, and we deeply regret that we did not meet your expectations.
We understand the significance of accommodating your room preferences and we are truly sorry for the oversight in assigning you a room that did not align with your requests. Your feedback regarding the lack of support and resolution during your stay is concerning, and we assure you that this does not reflect the high standards we strive to uphold.
Your comments regarding the handling of your concerns have been taken seriously, and we will address this internally to ensure that we improve our service delivery and guest satisfaction procedures. Your loyalty and feedback are incredibly valuable to us, and we genuinely care about your experience with us.
We would be grateful for the opportunity to make amends and restore your faith in us. Please reach out to us directly so we can discuss your concerns further and work towards regaining your trust.
Warmest regards
Carlos Souza
General Manager
+1
1/ 1的投票认为这条意见有用。
 
你好!我们是逸衡酒店®。如你所见,我们与其他酒店大有不同,我们元气满满,推崇均衡。我们致力于让旅行者以自己的方式,在商务旅行与健康生活中找到完美平衡。 中山中心逸衡酒店位于名人故里中山市,地处市中心石岐区。毗邻中山市高端商业地标-万象汇,休闲、购物、品尝美食一站式轻松达成。距离紫马岭动物园及中山博物馆约2公里,让您轻松享受自然与文化之美。酒店交通位置便捷,距离中山站约7公里,中山港码头约12公里,为您连接高效的出行体验,成就您的商务之旅。酒店共计198间活力客房,其中20间智能活力房,18间套房,配套健身活力馆及灵动会议空间,让您以随心的方式在商务旅行与精致生活中找到完美结合。  位于酒店五楼的衡食餐厅以融合中西餐饮健康理念为准则,是一个极具潜力的健康生活品牌。通过现场烹制新鲜食材,搭配丰富营养的美味,巧用健康的烹饪技艺,提供美味可口的营养膳食,为人们创造愉悦之感。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
awesome service
来自 Coco LA
Jessica add from back well call me in the the ones and ask about my performance whenever my romance ready I am very happy,and her really care about my baby give me my baby a little flower,and show me about hotel robot how to send something go to room
客户化身
已发布 2025年3月10日
Hi. We’re EVEN® Hotels.Thank you so much for choosing EVEN Hotel Zhongshan City Center and for your affirmation of our services! We are delighted to hear that Jessica provided you with excellent service and that you were happy with her assistance. It’s wonderful to know that she took the time to care for your baby and even gave a little flower, which we hope brought a smile to your little one’s face.We are also glad that Jessica introduced you to our hotel robot and demonstrated how it can be used to deliver items to your room. We aim to make your stay as convenient and enjoyable as possible, and we’re thrilled that you appreciated this unique feature.We sincerely welcome you to stay with us again in the future and experience the comfort and convenience that EVEN Hotel Zhongshan City Center has to offer.Chief Wellness Officer—Ivan Tang
 0 点
0/ 0的投票认为这条意见有用。
 
三亚海棠湾仁恒皇冠假日度假酒店新颖别致、雄伟壮观的设计,犹如一艘巨型豪华游轮驶进美丽的海棠湾,与碧海、远山、椰林融为一体,交相辉映。 旖旎的风光、完善的度假与商务设施以及卓越的国际品牌服务,三亚海棠湾仁恒皇冠假日度假酒店为您家庭度假、商务休闲扬起风帆,邀您踏上心动旅程。 三亚海棠湾仁恒皇冠假日度假酒店拥有405间宽敞华美的客房及套房,精心雕琢的空间设计令所有房间都能观海聆涛。270°餐吧让您沐浴在和煦的阳光之下,置身于绚丽的海景之中,享用精致的烧烤自助晚餐。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Wonderful Stay with the little one!
来自 Yang
I had a 4-night stay at the property with my family of 5. From beginning to end, all the staff made a genuine effort to make us feel welcome. The abundance of children’s amenities was really helpful, especially since we have a 10-month-old baby. The ambassador, Lily, was also great—prompt and helpful, always available on WeChat to assist with any needs. There were tons of kids' activities, 3 different heated pools for both kids and adults, as well as a professional photo shoot, which made the whole stay interesting and enjoyable. I couldn’t recommend this hotel more for a family trip.
客户化身
已发布 2025年3月10日
Dear Guest,
Thank you for taking time out of your busy schedule to share your stay experience with us. We are delighted that you had a wonderful vacation here. It is our great honor to have added a touch of joy and happiness to your holiday.
We hope that you will continue to pay attention to our hotel in the future. Once again, thank you for choosing to stay at our hotel. We sincerely look forward to your next visit.
Geoffrey Ryan, General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
位于港岛区的铜锣湾是香港的时尚潮流热点,大型商场内名店林立,潮流和高端产品琳琅满目。而香港铜锣湾智选假日酒店紧邻领导城市潮流风尚的时代广场,是紧贴都市脉博的不二之选。时代广场、利园、崇光百货以及各大高端品牌旗舰店皆徒步可至;距离铜锣湾地铁站A出口仅几分钟步程,瞬间可到中环的高端时尚热点及热闹的兰桂坊和苏豪区。区内的交通工具四通八达,从山顶到赤柱市集,从浅水湾到尖沙咀星光大道都可快速到达,尽览都市风采。 甫进酒店,简洁清新的氛围即为宾客一洗闹市烦嚣。酒店楼高27层,提供282个设备完善的客房;并特设245个无烟客房和2个无障碍客房,全面照顾不同需要。本着周到殷勤的服务精神,提供免费早餐、免费客房Wi-Fi及免费使用健身设备。酒店毗邻各大企业总部,商务设施和服务同样无微不至。区内多国美食汇聚,为城中饮食热点之一。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great service, perfect location!
来自 SYLAU Vancouver
On Feb 24 2025, mom and I returned to stay here for our second time. Tiffany at front desk was helpful, patient and professional as well. Vivian and Alan, very attentive and shined with keen welcoming friendliness. Housekeeping team had hugely improved since my last stay, really impressed, very quality service but I still see rooms for improvement. Cleaners at the hotel all polite and they did their job so well, always greeted you properly; making our stay even more pleasant seeing everywhere so clean, even the corridors and elevators! Last but not least, 亞榮, the bell man was helpful and thoughtful, always ready to offer assistance to guests. We really wanted to thank all the staffs here, from housekeeping, cleaners to front desk, bellmen, security and the managers for making our stay this time even more enjoyable, comfortable and memorable!
客户化身
已发布 2025年3月10日
Dear SYLAU,

Thank you for your wonderful and warm words and the glowing feedback regarding your recent stays at our hotel. We are thrilled to hear that you and your mom enjoyed your stay with us once again.

We are, again , thrilled that you noticed the improvements in our housekeeping team. Your compliments regarding the professionalism of Tiffany, Vivian, Alan, and 亞榮 are greatly appreciated. Their dedication to maintaining our high standards is truly commendable.

Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the near future.

Warm regards,
Kaivin Ng
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
国家会展中心上海洲际酒店位于上海虹桥商务区核心位置,是中国国际进口博览会举办场地——国家会展中心(上海)内一家奢华品牌酒店。酒店距离虹桥国际机场和虹桥火车站仅5公里,毗邻轨道交通2号线及17号线, 便捷连通上海各大核心商圈。客人还可轻松前往七宝古镇、江南古镇朱家角、虹桥天地及青浦奥特莱斯广场等,探索本地文化。酒店共拥有四间独具特色的餐厅和酒吧以及逾2,200平方米宽敞灵活的宴会场地,是筹办高端会议、大型宴会和梦幻婚典的理想之所。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
The courtesy to ihg members is great.
来自 Richard 中国
Overall, it's good. The arrangement for ihg members is great, but the executive lounge is slightly insufficient.
客户化身
已发布 2025年3月11日
Dear Richard,
Thank you for taking time to convey your thoughts on your recent stay.
We're very glad to hear of your recognition of the hotel.
Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.
We look forward to welcoming you again!
Best Regards,
Hotel Management
 0 点
0/ 0的投票认为这条意见有用。