First stay here, my rating said it all, a true 5 star IHG hotel, from facilities, room, ease of check in/out, foods and beverage ……What really differentiate this hotel is the PEOPLE. The front desk and the executive lounge staffs. Their service and attitude are the role model for all. I should have asked for their names. I checked in on 11/27 around 3pm and using the lounge that evening. The excellent service and the warm welcoming by the staff are what make me wanting to go back more
Thank you so much for your review of our hotel. We appreciate your loyalty as an Diamond IHG® Rewards member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
The staff here are very friendly and willing to help out quite a bit. Even though nobody spoke English, they did great with apps and were very helpful.
The hallways and carpet could use renovation a bit.
The breakfast buffet was fine. Some really good options.
Also, they were very kind with providing water.
I would stay here again. It was short and sweet and I felt welcomed. It wasn't as nice as a Crowne Plaza but you get a good place for the price.
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHENZHEN NANSHAN.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or 610680805@qq.com.
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHENZHEN NANSHAN.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or 610680805@qq.com.
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Excellent and prompt customer service during check-in and subsequent service requests. Hotel and room looked new and clean. The family room was spacious with a queen + a single bed. Location of hotel is convenient and about 150m walk to Dashi subway station (Exit C). Great value for a comfortable and affordable stay.
Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience with our customer service, particularly during check-in and with your service requests. We will spare no effort to create a warm and comfortable environment just for you. Our guest rooms are stylishly and exquisitely designed, equipped with 55-inch LED TVs that support Smart Screen Casting, allowing you to enjoy a fantastic audiovisual feast at all times. The beds are made of comfortable and clean materials, paired with soft and firm pillows to ensure a good night's sleep. The thermostatic shower system provides the ultimate in bathing comfort. The sofa by the window, coupled with aromatic coffee, will make every moment of your stay relaxing and enjoyable. Our hotel is conveniently located near Exit C of Da Shi Station on Metro Line 3, with all the commercial facilities nearby, including Zhicun Night Market, Panyu Sihaicheng Shopping Centre and Wanda Plaza, all within a stone's throw. Whether you're going to Chimelong Resort, Canton Tower, Zhujiang New Town or Panyu Square, Guangzhou South Railway Station, Baiyun International Airport and other places, you can easily reach them all. We look forward to your next visit and wish you a safe journey! IHG Social Listening Team
This is the third time I stay here. It is very close to the conference and exhibition center in Shenzhen. I booked the room with the assistance of Ms Rita, which is from costumer service department. She is very warm hearted .
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
From the duty manager, guests relations team, concierge team head, I could feel the sincerity expressed by them, which represented the hospitality of the brand. Yes, I admit I had higher expectations for Intercontinental Resorts and Hotels than other hotel brands in the group. This time with my own birthday, I got a piece of cake, a pack of birthday candle, a birthday card, and finally a bigger candle. I appreciated very much what George and Manager 趙 have done for me. My heartfelt gratitude for the truthfulness and attentiveness they have expressed to me. Again, the breakfast of Intercontinental Hotel has not failed me that I would like to say it’s the best I experienced so far. Thank you so much.
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG® One Rewards member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.