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- 评论意见计数209408
- 有用性投票2,109
- 第一条评论意见2017年2月20日
- 最后一条评论意见2025年4月27日
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GreaterChina 的评论意见
苏州洲际酒店坐落于金鸡湖畔集商业、休闲和文化为一体的中央商务区。酒店客房于2021年全面翻新，共427间风格现代的客房与套房，宾客无论是在酒店的5间风格各异的餐厅与酒廊，还是身处奢华的洲际水疗和室内泳池，都能欣赏到迷人的湖光水景和新苏州城市天际线。25楼全湖景洲际行政俱乐部，带给你更高级别的舒适享受。齐备的会议会务设施也使苏州洲际酒店成为举行各类会议及私人会晤的理想选择。
总体
5 分 - 总分为 5
Mrs. Su
来自 min su
从 shanghai
酒店非常适合度假。本身就在半岛上，基本上就是包了这个山头。来千岛湖只需要来这个酒店就够了，把千岛湖精华一网打尽。
酒店还有旅拍，免费三张照片，在网红点月亮湾很漂亮。
酒店还有旅拍，免费三张照片，在网红点月亮湾很漂亮。
GreaterChina
已发布 2025年3月13日
尊敬的洲际贵宾，感谢您选择苏州洲际酒店作为您到访苏州的下榻酒店，也非常感谢您在百忙之中抽出宝贵时间给予我们反馈。从您的反馈中，我们得知您对酒店的地理位置感到满意，酒店地处金鸡湖东的繁华区域，诚品书店和新光天地都是您购物娱乐休闲的新去处。再次感谢您对我们酒店的认可。期待您在不久的将来再次入住苏州洲际酒店！酒店总经理 David Guo
0 点
0/ 0的投票认为这条意见有用。
成都总府皇冠假日酒店位于成都市中心“春熙路”商务区，地理位置优越，交通便利，紧邻成都太古里、IFS国际金融中心，春熙路。酒店距离古蜀文明的宽窄巷子、锦里、武侯祠车程仅约10分钟，从酒店漫步10分钟即可到达地铁1、2、3、4号线，前往火车北站、东站、南站、西站均只需20分钟车程。酒店距双流国际机场和成都大熊猫繁育基地约30分钟的车程。
酒店拥有402间高雅温馨的各式客房和套房。温馨体贴的服务和配套完善的设施，均为商旅客人量身打造，让宾客尽享居停的舒适与惬意。
酒店配套独具品味的餐厅和酒廊，为国内外宾客提供各色美食服务，客人无需远行，在酒店内即可享用风味美食。如您想探索店外原汁原味的天府生活及美食，无需远行，步行即可达周边逾百家中西美食、成都知名小吃和地道成都特色火锅。
总体3 分 - 总分为 5
Service
来自 BLK.
First of all, I really appreciate with Simon, Jackson, Leo, Shown, Kevin of their service because all of them very helpful during my stay by hospitality. As your hotel is a full service in IHG brands which make me aspect with your service but I feels disappointed with Zhao Huanhuan upon check in as she was a bad habit to me. She was ignored with my conversation and lift her foot up during c/i, I just curious that habit is a rude or not in your culture but for me that's very rude. Lastly, I just suggest that if the staff who couldn't speak English, You have to inform the guest the truth that you can't speak and understand in English language cause we will do understand if she couldn't speak English. However, the housekeeper very kind and so thankful for them that's very gave me any convenience during my stay.
GreaterChina
已发布 2025年3月13日
Dear BLK
Thanks for reply regarding on your recent stay with us.
We are pleased for your overall compliment on the staff service.
But we still take actions to ensure all front line service must on the standard due to your comment.
Look forward to serving you again when your next trip in Chengdu
Jimmy QIN
General Manager
Thanks for reply regarding on your recent stay with us.
We are pleased for your overall compliment on the staff service.
But we still take actions to ensure all front line service must on the standard due to your comment.
Look forward to serving you again when your next trip in Chengdu
Jimmy QIN
General Manager
0 点
0/ 0的投票认为这条意见有用。
成都世纪城假日酒店东楼拥有190间时尚舒适的客房，完善的商务及休闲设施，令人惊喜的餐饮娱乐选择，让您随时惬意享受。酒店还为商务贵宾提供商务会议套餐，无论场地、设备、住宿及餐饮安排均照顾周到，为您带来超值体验。
总体5 分 - 总分为 5
great point value at Chengdu Century City-EastTower
来自 匿名
as a member i got room upgrade, there were variety of hot dishes at happy hours. overall a great night.
GreaterChina
已发布 2025年3月13日
Dear guest,
We are thrilled to hear that you had a great night with us. As a valued member, your satisfaction is of utmost importance to us, and we're delighted that the room upgrade added to your experience. It's wonderful that you enjoyed the variety of hot dishes during happy hours.
Your feedback is highly appreciated as it encourages us to continue delivering exceptional service. We look forward to welcoming you back soon and providing another memorable stay.
Best regards,
Cathryn Shi
Hotel Manager
We are thrilled to hear that you had a great night with us. As a valued member, your satisfaction is of utmost importance to us, and we're delighted that the room upgrade added to your experience. It's wonderful that you enjoyed the variety of hot dishes during happy hours.
Your feedback is highly appreciated as it encourages us to continue delivering exceptional service. We look forward to welcoming you back soon and providing another memorable stay.
Best regards,
Cathryn Shi
Hotel Manager
0 点
0/ 0的投票认为这条意见有用。
成都总府皇冠假日酒店位于成都市中心“春熙路”商务区，地理位置优越，交通便利，紧邻成都太古里、IFS国际金融中心，春熙路。酒店距离古蜀文明的宽窄巷子、锦里、武侯祠车程仅约10分钟，从酒店漫步10分钟即可到达地铁1、2、3、4号线，前往火车北站、东站、南站、西站均只需20分钟车程。酒店距双流国际机场和成都大熊猫繁育基地约30分钟的车程。
酒店拥有402间高雅温馨的各式客房和套房。温馨体贴的服务和配套完善的设施，均为商旅客人量身打造，让宾客尽享居停的舒适与惬意。
酒店配套独具品味的餐厅和酒廊，为国内外宾客提供各色美食服务，客人无需远行，在酒店内即可享用风味美食。如您想探索店外原汁原味的天府生活及美食，无需远行，步行即可达周边逾百家中西美食、成都知名小吃和地道成都特色火锅。
总体3 分 - 总分为 5
Housekeeping staff
来自 WTK.S
从 Thailand
Housekeeping staff makes me feel like home and good service
GreaterChina
已发布 2025年3月14日
Dear WTK.S
Thanks for reply regarding on your recent stay with us.
We are glad to see your compliment on our Housekeeping service.
Look forward to serving you again.
Jimmy Qin
Gerenal Manager
Thanks for reply regarding on your recent stay with us.
We are glad to see your compliment on our Housekeeping service.
Look forward to serving you again.
Jimmy Qin
Gerenal Manager
0 点
0/ 0的投票认为这条意见有用。
上海浦东假日酒店坐落于陆家嘴金融贸易区，距上海浦东国际机场直线距离约38公里，距浦东新国际博览中心直线距离约5公里，轨道交通2、4、6、9号线举步之遥，出行方便快捷。
上海浦东假日酒店建筑风格现代简约，352间客房雅致舒适，独立宽敞的空间、柔和明亮的光线、高亮通透的玻璃窗、典雅简约的家具、高清画质的液晶电视、高速宽带上网等一系列细腻而贴心的设计令人倍感温馨。酒店还设有残障人士客房，细节之处显示贴心的人文关怀。
酒店会议及宴会设施齐备，7间多功能厅现代简约，可容纳10-400位宾客，是举办会议和主题活动的理想之选。室内泳池和健身中心是您繁忙商旅及会务后的放松之选。
逸庭咖啡厅提供西式及亚洲特选佳肴，令您大快朵颐。佛罗伦琴爱尔兰酒吧汇聚美食和娱乐元素，音乐相随，美酒相伴，惬意之至。
总体4 分 - 总分为 5
OK to stay
来自 frank416
Average convenient, some smell from bathroom.
No charging plug on both sides of the bed, not good.
No charging plug on both sides of the bed, not good.
GreaterChina
已发布 2025年3月14日
Dear IHG Rewards Club Member,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. Your comment about some smell from bathroom and no charging plug have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We hope to have an opportunity to serve you again in the near future.
Sincerely,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. Your comment about some smell from bathroom and no charging plug have been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We hope to have an opportunity to serve you again in the near future.
Sincerely,
0 点
0/ 0的投票认为这条意见有用。
广东，与香港、澳门、广西、湖南、江西和福建接壤，与海南隔海对望。顺德位于广东省的南部，有丰富的旅游资源，拥有广东四大名园之一的清晖园，国际武打巨星李小龙祖居就在顺德均安镇。顺德亦叫“凤城”，是粤菜发源地之一，美食文化源远流长，素享“食在广州，厨出凤城”之美誉。
顺德大良智选假日酒店位于广东省佛山市顺德区大良环市东路62号，地理位置优越，毗邻顺峰山公园、清晖园、华侨城欢乐海岸、凤城食都等热门景点。距离广州白云国际机场约60公里，广州南站约18公里，顺德站约6公里，周边还有多条公交线路及佛山地铁3号线东乐路站，交通便捷，出行便利。从酒店出发，还可步行至顺成大融城、凤城食都，度假休闲购物享受美食举步即达，满足您的多层次需求。
无论是假期，还是公务，让顺德大良智选假日酒店成为您到访顺德的理想之选。
总体5 分 - 总分为 5
Good eating place!
来自 Rice
I like this hotel's breakfast very much! It is very delicious!
GreaterChina
已发布 2025年3月14日
Dear sir，
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Shunde Daliang.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at dgs-hiexdaliang@dehuigc.com.
Sincerely,
Louise Wu
Director of Guest Service
dgs-hiexdaliang@dehuigc.com
Louise Wu
Director of Guest Service
dgs-hiexdaliang@dehuigc.com
0 点
0/ 0的投票认为这条意见有用。
广东，与香港、澳门、广西、湖南、江西和福建接壤，与海南隔海对望。顺德位于广东省的南部，有丰富的旅游资源，拥有广东四大名园之一的清晖园，国际武打巨星李小龙祖居就在顺德均安镇。顺德亦叫“凤城”，是粤菜发源地之一，美食文化源远流长，素享“食在广州，厨出凤城”之美誉。
顺德大良智选假日酒店位于广东省佛山市顺德区大良环市东路62号，地理位置优越，毗邻顺峰山公园、清晖园、华侨城欢乐海岸、凤城食都等热门景点。距离广州白云国际机场约60公里，广州南站约18公里，顺德站约6公里，周边还有多条公交线路及佛山地铁3号线东乐路站，交通便捷，出行便利。从酒店出发，还可步行至顺成大融城、凤城食都，度假休闲购物享受美食举步即达，满足您的多层次需求。
无论是假期，还是公务，让顺德大良智选假日酒店成为您到访顺德的理想之选。
总体5 分 - 总分为 5
服務周到
来自 AP132
从 USA
小李和小姚態度可親，待客有禮，幫助解決我們的問題。酒店內有洗衣及乾衣設備，極之方便。健身室有魔鏡幫助做運動，十分方便。我們對這次逗留，非常滿意，下次來順德遊覧，一定會再來。
GreaterChina
已发布 2025年3月14日
Dear Sir，
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Shunde Daliang.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at dgs-hiexdaliang@dehuigc.com.
Sincerely,
Solin Li
Director of Guest Service
dgs-hiexdaliang@dehuigc.com
Solin Li
Director of Guest Service
dgs-hiexdaliang@dehuigc.com
0 点
0/ 0的投票认为这条意见有用。
广东，与香港、澳门、广西、湖南、江西和福建接壤，与海南隔海对望。顺德位于广东省的南部，有丰富的旅游资源，拥有广东四大名园之一的清晖园，国际武打巨星李小龙祖居就在顺德均安镇。顺德亦叫“凤城”，是粤菜发源地之一，美食文化源远流长，素享“食在广州，厨出凤城”之美誉。
顺德大良智选假日酒店位于广东省佛山市顺德区大良环市东路62号，地理位置优越，毗邻顺峰山公园、清晖园、华侨城欢乐海岸、凤城食都等热门景点。距离广州白云国际机场约60公里，广州南站约18公里，顺德站约6公里，周边还有多条公交线路及佛山地铁3号线东乐路站，交通便捷，出行便利。从酒店出发，还可步行至顺成大融城、凤城食都，度假休闲购物享受美食举步即达，满足您的多层次需求。
无论是假期，还是公务，让顺德大良智选假日酒店成为您到访顺德的理想之选。
总体5 分 - 总分为 5
Bed, pillow comfortable
来自 SL Kuan
从 MY
Cleanliness, comfortable , location, atmosphere, friendly staff
GreaterChina
已发布 2025年3月14日
Dear SL Kuan,
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHUNDE DALIANG.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 13560390093 or fo-hiexdaliang@dehuigc.com.
Sincerely,
Louise Wu
Front Office Manager
13560390093
fo-hiexdaliang@dehuigc.com
Louise Wu
Front Office Manager
13560390093
fo-hiexdaliang@dehuigc.com
0 点
0/ 0的投票认为这条意见有用。
广东，与香港、澳门、广西、湖南、江西和福建接壤，与海南隔海对望。顺德位于广东省的南部，有丰富的旅游资源，拥有广东四大名园之一的清晖园，国际武打巨星李小龙祖居就在顺德均安镇。顺德亦叫“凤城”，是粤菜发源地之一，美食文化源远流长，素享“食在广州，厨出凤城”之美誉。
顺德大良智选假日酒店位于广东省佛山市顺德区大良环市东路62号，地理位置优越，毗邻顺峰山公园、清晖园、华侨城欢乐海岸、凤城食都等热门景点。距离广州白云国际机场约60公里，广州南站约18公里，顺德站约6公里，周边还有多条公交线路及佛山地铁3号线东乐路站，交通便捷，出行便利。从酒店出发，还可步行至顺成大融城、凤城食都，度假休闲购物享受美食举步即达，满足您的多层次需求。
无论是假期，还是公务，让顺德大良智选假日酒店成为您到访顺德的理想之选。
总体5 分 - 总分为 5
Very good stay
来自 Bob Zhu
从 Shanghai
Very nice staff, comfortable bed and pillows, shower also, good breakfast.
GreaterChina
已发布 2025年3月14日
Dear Zhu Bo,
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHUNDE DALIANG.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 13560390093 or fo-hiexdaliang@dehuigc.com.
Sincerely,
Louise Wu
Front Office Manager
13560390093
fo-hiexdaliang@dehuigc.com
Louise Wu
Front Office Manager
13560390093
fo-hiexdaliang@dehuigc.com
0 点
0/ 0的投票认为这条意见有用。
引人入胜的异国风情，纸醉金迷的赌场风云，紧张刺激的格兰披治大赛车，澳门特别行政区以独特的风韵成为全球著名的国际会展城市和旅游目的地，再加上其国际水平的酒店服务，更令不远万里前来的宾客流连忘返。 澳门假日酒店是澳门享誉中外的酒店业中的佼佼者，精心选址于澳门西部繁华的北京街，地理位置得天独厚。酒店距澳门外港码头10分钟车程，距澳门国际机场30分钟车程，前往澳门旅游塔会展娱乐中心15分钟车程，妈阁庙、大三巴牌坊、澳门大赛车博物馆等城市景点近在咫尺，是您商务出行和旅游度假的理想居庭。 酒店颇具葡萄牙的建筑风格，让人重拾澳门昔日的风华和韵味。步入大堂，以红色和金色为主调的设计令人倍感热情和温馨，大理石地板、大幅落地窗、水晶吊灯以及怡人的香氛无不彰显出国际商务酒店的格调和品味。318间客房和套房典雅舒适，凭窗而立，迂回的街道、欧式教堂、古老建筑栉次鳞比，令人感受时光流转中的历史余韵。
行政楼层提供个性化的商务和礼宾服务，为高端社交和商务互动提供宽敞雅致的空间。酒店商务中心提供24小时传真、打印、邮寄、翻译、机票预定和货币兑换等服务，使您的商旅出行和日程安排毫无后顾之忧。
酒店提供各种休闲娱乐设施，其中充满亚洲风情的茶树水疗为酒店特色，天然品质香熏按摩和茶树水疗个人护理为您带来独特的奢宠体验。酒店的餐饮也别具一格，特色餐厅Frascati Café荟萃寰宇美食，葡式及澳门风味的珍馐令人大快朵颐。中餐厅将传统美食与创新菜系完美融合，以名厨的精湛烹饪为您带来超凡的味觉和视觉盛筵。奥斯卡酒吧以华丽的大理石地板和柔和的自然光营造出时尚典雅的环境，商务休憩两相宜，在这里享用一杯经典鸡尾酒或香槟，将是怎样的惬意时光？
总体1 分 - 总分为 5
IHG应该关闭这家酒店
来自 13月的咖啡
我非常后悔用积分了订这家酒店，一家人都不开心，让我有放弃我的白金卡，转去别家的念头。
酒店非常老旧，房间的空气太差了，一股味道，也不能开窗。导致我的过敏性鼻炎发作了，我第一个晚上根本没有睡，第二天买了抗过敏药才可以睡。
非常差的体验。大家小心。
非常差的体验。大家小心。
GreaterChina
已发布 2025年3月14日
尊敬的客人:
非常理解您此次入住体验的不愉快，我们对此深感抱歉。您的反馈对我们至关重要，它帮助我们识别并改进服务中的不足。
我们珍视每一位客户的信任和支持，也明白一个愉快的住宿体验对于维持客户忠诚度的重要性。关于您提到的酒店设施等问题，我们深知这些都会严重影响客人的住宿体验。我们已经将您的反馈转达给相关部门跟进，期望能为每一位客人提供一个舒适、健康的住宿环境。
再次对您的入住体验表示歉意，并感谢您的宝贵反馈。
祝您一切顺利！
彭淑美
代理总经理
代理总经理
-1分
0/ 1的投票认为这条意见有用。