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  • 评论意见计数
    209381
  • 有用性投票
    2,109
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    2017年2月20日
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    2025年4月26日
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厦门集美海景皇冠假日酒店精心择址于集美区杏滨路,出则繁华,四通八达,入则宁静,临海面湖与自然相拥,去往厦门高崎国际机场、厦门站、厦门北站等交通枢纽均十分便利。临近集美世茂广场、万科里购物中心和iOi商场,您还可轻松前往厦门园林博览苑、集美学村和杏林湾海上自行车道等热门打卡地。 酒店外观建筑设计洋溢着清新的现代滨海风情,顶部的月牙造型流畅独特,名为“海上弯月”,与月美池相互呼应,夜晚亮灯时,宛如星辰大海中的一轮明月,引领旅程。303间拥有新一代设计的“摩登商旅”客房及套房,均可饱览旖旎的海景或波光粼粼的湖景。我们深谙现代商旅有志之士的诉求,精心规划的工作区以及多功能沙发区,可令您在工作、会议和休闲三种模式中任意切换,灵活高效。 酒店会议场地开阔,采光充沛,可从不同角度欣赏杏林湾海景和月美池公园的美景。近3000平方米的会议场地,配备11间多功能及会议室。其中,面积为1600平方米、层高9米的宴会厅,轻松容纳800人同时出席(宴会形式)。灵活的空间和完善的视听设备全方位满足各种规模的会务活动及婚宴、商务社交的需求。 悦美全日餐厅、大堂酒廊及朝凤轩中餐厅三间风格迥异、菜品惊艳的餐厅,和康体娱乐设施是放松身心,补充体能的理想选择,带给您别致而难忘的体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Indigo on the bund is great
来自 Katherine Hong Kong
Good hotel good service and the staff very friendly and kind. I got my room upgrade as the loyal member and the view is very good and I really enjoyed my short stay in shanghai
客户化身
已发布 2025年3月16日
Dear “Katherine”, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a grateful joy for us to know that you have spent a delightful time in our hotel. And, extremely happy you are satisfied to our service that follows the brand standard of Crowne Plaza on providing warm and pleasant stay for guests. We will continue to work hard to make every guest enjoy a quality and personalized experience. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time!
Crowne Plaza Xiamen Jimei Seaview General Manager Robert Guo
 0 点
0/ 0的投票认为这条意见有用。
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Fantastic Stay, Lovely Property
来自 etinceler Singapore
Enjoyed a really wonderful 3 night stay at InterContinental Hong Kong Grand Stanford in room 1144 between 7-10 March. Service was impeccable and top notch. I was left impressed and delighted throughout my stay. It was the small touches and sincerity I experienced really made the stay a memorable one.
I hope to extend my compliments to the team at Front Desk, Tiffany NY Bar, Concierge & Porter, M Cafe for Breakfast, Housekeeping team who collectively delivered an exceptional standard of service. My wife and I felt we were well taken care of and we were always received with a very welcome whoever we meet and wherever we got at this hotel. No request was too difficult and I never had to be disappointed.
Would definitely return to stay when I’m in back in Hong Kong again. Well done to the service team!
客户化身
已发布 2025年3月16日
Dear etinceler,
Thank you so much for your heartfelt letter regarding your recent stay with us. We are thrilled to hear that you and your wife enjoyed a wonderful three-night stay and found our service exceeded your expectations.
Your kind words about our Front Desk team, Tiffany NY Bar, Concierge, Porter, M Cafe, and Housekeeping truly mean a lot to us. It is our goal to provide exceptional service, and we are delighted that our team's efforts made your stay memorable.
We appreciate your compliments and will ensure that your feedback is shared with the entire team. We look forward to welcoming you back on your next visit to Hong Kong, and we are excited to provide you with another exceptional experience.
Thank you once again for your kind words.
Best Regards,
John Drummond
General Manager
John.drummond@icgrandstanford.com
 0 点
0/ 0的投票认为这条意见有用。
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
The worst intercontinental hotel
来自 Jackie27 Singapore
The infrastructure is very old. The room smells bad and bathtub is not clean.
客户化身
已发布 2025年3月16日
Dear Jackie27,
Thank you for sharing your feedback regarding your recent with us. I sincerely apologize for the issues you encountered during your visit.
We take pride in maintaining a clean and comfortable environment, and I am sorry to hear that the room did not meet our usual standards. Please know that I have shared your concerns regarding the room smell and the cleanliness of the bathtub with our housekeeping team to ensure immediate improvements are made.
We appreciate your feedback, as it helps us enhance our services and facilities. We hope you will consider staying with us again, allowing us the opportunity to provide you with a much-improved experience.
Thank you once again for your valuable comments.
Best Regards,
John Drummond
General Manager
John.drummond@icgrandstanford.com
 0 点
0/ 0的投票认为这条意见有用。
 
上海,是既现代化又不失古朴韵味的一座城市,有着”东方巴黎”的美称,繁荣的社会景象为这座城市添了几分不一样的风情。 酒店位于浦东国际机场核心区域内,距离浦东国际机场约2.7公里,每天提供往返浦东机场的穿梭巴士,让您不必再疲于奔波。磁悬浮列车和地铁2号线也近在咫尺,乘坐高速磁悬浮列车约8分钟就可抵达市区金融贸易区,同时距离上海迪士尼乐园约20分钟车程。 酒店采用“新一代”设计,打造出一个集工作、休闲、餐饮为一体的共享“智·空间”,在早餐时段,请您尽情享用设有中西式菜肴的每日自助早餐。而在其他时段,向您提供灵活多变的工作和休闲模式,贯彻满意的服务精神,全方位满足您的住宿要求。 酒店除了拥有216间客房外,还拥有1间会议室与自动售货机以及其它自助式服务设施,以满足您的多层次需求,为您带来更多便捷,更多快乐。 无论是假期,还是公务,让浦东机场智选假日酒店成为您到访上海浦东的理想之选。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Nice room, nicer staff
来自 Harley London, UK
Nice comfortable room. Very quiet, good range of amenities in bathroom. Special thanks to York and Logic for helping us book a taxi into Shanghai so we could explore the city during our layover, despite it being very late
客户化身
已发布 2025年3月16日
Dear Guest,
We are extremely delighted to receive your 5/5 rating! Your positive feedback is not only a source of great motivation for our entire team but also a testament to our commitment to providing exceptional service.
At Holiday Inn Express Pudong Airport, we constantly endeavor to meet and exceed the expectations of our guests. Your kind evaluation indicates that we are on the right track. Whether it's the comfort of our rooms, the quality of our amenities, or the attentiveness of our staff, we are dedicated to ensuring every aspect of your stay is perfect.
We sincerely hope to welcome you back to our hotel in the near future. If there's anything specific you would like us to arrange for your next visit, please do not hesitate to let us know.
Once again, thank you for choosing our hotel and for your wonderful review.
Best regards,
Hotel Management Team
 0 点
0/ 0的投票认为这条意见有用。
 
上海,是既现代化又不失古朴韵味的一座城市,有着”东方巴黎”的美称,繁荣的社会景象为这座城市添了几分不一样的风情。 酒店位于浦东国际机场核心区域内,距离浦东国际机场约2.7公里,每天提供往返浦东机场的穿梭巴士,让您不必再疲于奔波。磁悬浮列车和地铁2号线也近在咫尺,乘坐高速磁悬浮列车约8分钟就可抵达市区金融贸易区,同时距离上海迪士尼乐园约20分钟车程。 酒店采用“新一代”设计,打造出一个集工作、休闲、餐饮为一体的共享“智·空间”,在早餐时段,请您尽情享用设有中西式菜肴的每日自助早餐。而在其他时段,向您提供灵活多变的工作和休闲模式,贯彻满意的服务精神,全方位满足您的住宿要求。 酒店除了拥有216间客房外,还拥有1间会议室与自动售货机以及其它自助式服务设施,以满足您的多层次需求,为您带来更多便捷,更多快乐。 无论是假期,还是公务,让浦东机场智选假日酒店成为您到访上海浦东的理想之选。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great Layover On Way To Yiwu
来自 Bill59 Florida, USA
I was traveling to Yiwu but arrived at Pudong Airport too late to catch the airport train or bus to the Hongqiao train station. Staying at the Holiday Inn Express was very easy. I called the desk and they told me which exit to catch the bus to the hotel. I only had to wait about 5 minutes. In the morning I caught the bus back to Pudong so I could take the Airport Link Train (between T1 and T2) to Hongqiao Airport which is connected to the Hongqiao high speed train station to Yiwu. This was much easier than my normal flight to Hangzhou and taxi ride. I will use this route again!
客户化身
已发布 2025年3月16日
Dear Guest,
We are extremely delighted to receive your 5/5 rating! Your positive feedback is not only a source of great motivation for our entire team but also a testament to our commitment to providing exceptional service.
At Holiday Inn Express Pudong Airport, we constantly endeavor to meet and exceed the expectations of our guests. Your kind evaluation indicates that we are on the right track. Whether it's the comfort of our rooms, the quality of our amenities, or the attentiveness of our staff, we are dedicated to ensuring every aspect of your stay is perfect.
We sincerely hope to welcome you back to our hotel in the near future. If there's anything specific you would like us to arrange for your next visit, please do not hesitate to let us know.
Once again, thank you for choosing our hotel and for your wonderful review.
Best regards,
Hotel Management Team
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Good Hotel, great staff and service
来自 Poppp253
I stay in this hotel 2 nights. I always stay in this hotel when I go to Hongkong. The reason why I stay here because of great service staffs. I am very appreciated for warmly welcome, good services and fast check in. Especially I am very appreciated, Philip Leung, he is a good kindly active and friendly staff to corporate everyone.
Hotel is clean and good location. I 'm surely to stay here again in soon.
客户化身
已发布 2025年3月16日
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and that our service staff, especially Philip Leung, made a memorable impact on your visit with their warmth and efficiency.
Maintaining a clean environment and providing excellent service are our top priorities, and we are thrilled that you found our location convenient. Your kind words motivate us to continue delivering exceptional experiences to all our guests.
We look forward to welcoming you back on your next trip to Hong Kong. Your loyalty is greatly appreciated, and we are excited to host you again soon.
Warmest regards
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Outdated hotel not worth the value
来自 Dong24
The hotel is old and outdated inside out. Not worth the values. As a IHG platinum member. My room was “upgraded” to the lounge access floor with no lounge access… exact same room and view… what an upgrade! And the catch is I have to wait 20min for the room to be ready even I arrived at 4pm already.
客户化身
已发布 2025年3月16日
Dear Dong24,
Thank you for taking the time to provide your feedback about your recent stay with us. I genuinely apologize for the experience you described.
I regret that the room upgrade did not meet your expectations and that you encountered delays upon arrival. Your satisfaction is very important to us, and I understand how frustrating it is to feel that your loyalty as an IHG Platinum member was not recognized. In regards to the upgrade the room was upgraded to a higher floor which was on our 16th floor, although the room was on a higher floor it did not have Club lounge access, we have updated your profile for future visits.
We appreciate your feedback and hope you will consider staying with us again. We would love the opportunity to provide you with a stay that reflects the high standards we strive for.
Thank you once again for your insights.
Best Regards,
John Drummond
General Manager
John.drummond@icgrandstanford.com
 0 点
0/ 0的投票认为这条意见有用。
 
华邑®酒店及度假村由洲际酒店集团创办于2012年,“华邑”二字意味着中华有识之士及各界菁英相聚于此,英文名称“HUALUXE”中的“HUA”则取自汉字“华”,而“LUXE”则象征着高端奢华的品质。华邑®酒店及度假村深刻洞悉国人餐饮及商务社交之需求,热忱发扬以“食”和“聚”为核心的中华待客之道的艺术。华邑®旗下酒店富有中华文化特色,还为宾客提供一系列成熟完善的特色专属社交空间,无论是商务社交亦或是私人聚会,都能精彩圆满。上海大华长风华邑酒店坐落于普陀长风生态区繁华的城市商圈中,尽纳长风公园秀美风光,紧邻轨道交通15号线和上海跨国采购会展中心,商务出行或观光游览皆可畅达。酒店依托优越的地理位置和优美的自然景致,整体建筑风格传承自中式传统园林艺术,以“水生万物”为设计意象,蜿蜒至酒店内各个空间,呈现水由起源至汇入江海的刚柔并济,充满艺术张力。312间灵秀雅致的奢华客房及套房,汇聚经典与创新美食的彩丰楼中餐厅及鲜艳全日餐厅,别具风格的会晤、品茗空间举茗邑,设施完备的健身房和室内恒温游泳池,以及超过1060平方米的宴会及会议空间,皆可满足您“食”与“聚”的商务与休闲需求。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable bed and great service
来自 Raymond Hong Kong China
Comfortable bed, great service and even upgraded a suite for me!
客户化身
已发布 2025年3月16日
Dear Guest,
Welcome to HUALUXE Shanghai Changfeng Park and wish you could fully enjoy the springtime. We are truly delighted that you had a pleasant stay with us and appreciated your compliments on the comfortable bed and excellent service.
Our staff's dedication to providing quality service is the foundation of our hotel's reputation, and we are glad that we were able to upgrade you to a suite, aiming to offer you a more luxurious and comfortable experience. We understand that a good night's sleep is essential, and we are committed to ensuring that our beds meet the highest standards of comfort.
The hotel is conveniently located near several transportation hubs, making it easy for you to explore the surrounding areas. There are also many attractions and commercial areas nearby, such as Changfeng Park, which offers a great place for relaxation and leisure.
We will continue to work hard to maintain and improve our service quality and facilities. We sincerely look forward to your next visit, and we hope to create more wonderful memories for you during your stay with us in the beautiful spring days ahead.
Yours sincerely,
Lisa Chen
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
•上海衡山路十二号酒店拥有多种的餐饮选择。从彩丰楼中餐厅的精致中餐、鲜艳全日餐厅的中西式自助餐,将东方饮食文化交融。特设营运至深夜的特色面档,提供精致的各地特色小吃,都旨在满足您的不同餐饮需求,为您带来不一样的餐饮体验。 •上海衡山路十二号酒店为宾客提供成熟完善的特色专属社交空间,包括适于静谧交谈和会客品茗的“举茗邑”,彩丰楼的私人包厢,使商务社交或私人聚会,都能宾主尽欢。 •425平米无柱豪华宴会厅及综合性会议设施,是举办会议及婚宴的不二选择。 •酒店地理位置优越,位于徐汇区衡山路,距离虹桥机场18公里,临近新天地,田子坊和徐家汇商圈。靠近地铁1号线衡山路站及出租车便于您前往城市的其它部分。 上海衡山路十二号酒店是您在上海高端商务活动及亲朋聚会的优选。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Location is great but cleanliness need to be improved
来自 Vernon Lee Kuala Lumpur
Location of this hotel is great, within walking distance to old town and a lot of great places, very near to Line 1 train. I am very disappointed with this hotel cleanness and quality, with the “Luxury Collection” it is absolutely not worth the price and title, why? The shower area walls are all grown with moulds, the silicone of handle, rainforest shower water outlet and corners, all over. I never stayed in any of IHG hotel with this clean levels. Also, I am not convinced to use the bathtub. Floor mat has long hairs in it, bear in mind I have short hairs.
客户化身
已发布 2025年3月16日
Dear Vernon Lee,
Warmest greetings from HUALUXE Shanghai Twelve at Hengshan.
Thank you for choosing stay at Hualuxe SHANGHAI TWELVE AT HENGSHAN and shared your experiences with us.
We would like to express our sincere apologies for the issues you have encountered during you stay at our hotel. It shows that there is still a lot of room for improvement in our work, and we will take immediate corrective and supervisory measures to prevent the recurrence of such issues.
Hope to have the opportunity to serve you next time.
Best Regards
Gigi Zhu
Front Office Manager
gigi.zhu1@ihg.com
 0 点
0/ 0的投票认为这条意见有用。
 
广州十甫voco酒店坐落在荔湾区第十甫路,比邻闻名遐迩的上下九商业步行街。酒店室内设计迷人而有趣,室外公区设计融合了具有历史又不失时尚感的西关和岭南符号元素。 在这里,您可以体验到voco品牌的三只吉祥物贯穿您的旅程中——房卡上的燕雀代表着“雀悦相迎”;聪明的猫头鹰代表着在我们焕新升级的宽敞客房中舒适自在的“独处时光”;火烈鸟代表着在餐厅享受美食以及体验本地文化,“趣享生活”。在这里,您可以沿街探索丰富多彩的西关窗花建筑,感受和巷陌烟火气及文化,领略历史底蕴。步行即可前往永庆坊、荔湾、粤剧博物馆和荔枝湾等地游览,下午或晚上漫步于充满复古风情和充满艺术魅力的沙面岛,尽享闲适惬意。 酒店于2024年重新装修,拥有293间宽敞时尚的客房和套房,面积从33平方米到83平方米,搭配超大窗景,可将广州充满历史底蕴的景观尽收眼眸。客房配备舒适的床上用品和奢华的洗浴用品,让宾客悠享惬意温馨的“独处时光”,还拥有宽敞的儿童主题家庭套房。入住的宾客均可以免费享受客房内第一轮迷你吧,当您想要食物和饮料的时候,也可以尽情享受我们超乎您预期的特色餐饮选择。 酒店拥有780平方米的灵活会议空间,采用先进的视听技术,包括超大LED屏幕,提供令人惊叹的生动演示。共有四个各具风格的多功能会议室,融汇现代时尚与西关特色。14楼的皓玥庭连接室外花园和游泳池,是会议和各种社交活动的理想场所,特别是精品婚礼或公司社交聚会。酒店宴会服务团队整装待发,为宾客提供细致、个性化的服务,致力于为宾客创造一个精彩难忘的活动体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Family trip
来自 Felisky
Hotel room is big and spacious. Price is good, staff at hotel are friendly and nice. Place is very accessible to food and shopping
客户化身
已发布 2025年3月16日
Dear valued guest, thank you for your wonderful review! We’re thrilled to know our spacious rooms, friendly team, and prime location in the heart of Shifu’s historic district—steps from Shangxiajiu’s bustling food markets and shops—met your expectations. At voco Guangzhou Shifu, we take pride in offering value-for-money stays that blend Xiguan heritage with modern comfort, whether through our generously sized rooms or our team’s warm, personalized service.
Your kind words about our staff’s hospitality inspire us to keep creating meaningful connections for every guest. We look forward to welcoming you back soon—perhaps to explore nearby Yongqingfang’s cultural hub or savor Cantonese tea at a century-old teahouse just around the corner. Until then, safe travels!
Best regards, voco Guangzhou Shifu
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