Good hotel good service and the staff very friendly and kind. I got my room upgrade as the loyal member and the view is very good and I really enjoyed my short stay in shanghai
Dear “Katherine”, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a grateful joy for us to know that you have spent a delightful time in our hotel. And, extremely happy you are satisfied to our service that follows the brand standard of Crowne Plaza on providing warm and pleasant stay for guests. We will continue to work hard to make every guest enjoy a quality and personalized experience. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Robert Guo
Enjoyed a really wonderful 3 night stay at InterContinental Hong Kong Grand Stanford in room 1144 between 7-10 March. Service was impeccable and top notch. I was left impressed and delighted throughout my stay. It was the small touches and sincerity I experienced really made the stay a memorable one.
I hope to extend my compliments to the team at Front Desk, Tiffany NY Bar, Concierge & Porter, M Cafe for Breakfast, Housekeeping team who collectively delivered an exceptional standard of service. My wife and I felt we were well taken care of and we were always received with a very welcome whoever we meet and wherever we got at this hotel. No request was too difficult and I never had to be disappointed.
Would definitely return to stay when I’m in back in Hong Kong again. Well done to the service team!
Thank you so much for your heartfelt letter regarding your recent stay with us. We are thrilled to hear that you and your wife enjoyed a wonderful three-night stay and found our service exceeded your expectations.
Your kind words about our Front Desk team, Tiffany NY Bar, Concierge, Porter, M Cafe, and Housekeeping truly mean a lot to us. It is our goal to provide exceptional service, and we are delighted that our team's efforts made your stay memorable.
We appreciate your compliments and will ensure that your feedback is shared with the entire team. We look forward to welcoming you back on your next visit to Hong Kong, and we are excited to provide you with another exceptional experience.
Thank you once again for your kind words.
Best Regards,
John Drummond General Manager John.drummond@icgrandstanford.com
Thank you for sharing your feedback regarding your recent with us. I sincerely apologize for the issues you encountered during your visit.
We take pride in maintaining a clean and comfortable environment, and I am sorry to hear that the room did not meet our usual standards. Please know that I have shared your concerns regarding the room smell and the cleanliness of the bathtub with our housekeeping team to ensure immediate improvements are made.
We appreciate your feedback, as it helps us enhance our services and facilities. We hope you will consider staying with us again, allowing us the opportunity to provide you with a much-improved experience.
Thank you once again for your valuable comments.
Best Regards,
John Drummond General Manager John.drummond@icgrandstanford.com
Nice comfortable room. Very quiet, good range of amenities in bathroom. Special thanks to York and Logic for helping us book a taxi into Shanghai so we could explore the city during our layover, despite it being very late
Dear Guest, We are extremely delighted to receive your 5/5 rating! Your positive feedback is not only a source of great motivation for our entire team but also a testament to our commitment to providing exceptional service. At Holiday Inn Express Pudong Airport, we constantly endeavor to meet and exceed the expectations of our guests. Your kind evaluation indicates that we are on the right track. Whether it's the comfort of our rooms, the quality of our amenities, or the attentiveness of our staff, we are dedicated to ensuring every aspect of your stay is perfect. We sincerely hope to welcome you back to our hotel in the near future. If there's anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. Once again, thank you for choosing our hotel and for your wonderful review. Best regards, Hotel Management Team
I was traveling to Yiwu but arrived at Pudong Airport too late to catch the airport train or bus to the Hongqiao train station. Staying at the Holiday Inn Express was very easy. I called the desk and they told me which exit to catch the bus to the hotel. I only had to wait about 5 minutes. In the morning I caught the bus back to Pudong so I could take the Airport Link Train (between T1 and T2) to Hongqiao Airport which is connected to the Hongqiao high speed train station to Yiwu. This was much easier than my normal flight to Hangzhou and taxi ride. I will use this route again!
Dear Guest, We are extremely delighted to receive your 5/5 rating! Your positive feedback is not only a source of great motivation for our entire team but also a testament to our commitment to providing exceptional service. At Holiday Inn Express Pudong Airport, we constantly endeavor to meet and exceed the expectations of our guests. Your kind evaluation indicates that we are on the right track. Whether it's the comfort of our rooms, the quality of our amenities, or the attentiveness of our staff, we are dedicated to ensuring every aspect of your stay is perfect. We sincerely hope to welcome you back to our hotel in the near future. If there's anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. Once again, thank you for choosing our hotel and for your wonderful review. Best regards, Hotel Management Team
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。
酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。
除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。
香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
I stay in this hotel 2 nights. I always stay in this hotel when I go to Hongkong. The reason why I stay here because of great service staffs. I am very appreciated for warmly welcome, good services and fast check in. Especially I am very appreciated, Philip Leung, he is a good kindly active and friendly staff to corporate everyone.
Hotel is clean and good location. I 'm surely to stay here again in soon.
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and that our service staff, especially Philip Leung, made a memorable impact on your visit with their warmth and efficiency.
Maintaining a clean environment and providing excellent service are our top priorities, and we are thrilled that you found our location convenient. Your kind words motivate us to continue delivering exceptional experiences to all our guests.
We look forward to welcoming you back on your next trip to Hong Kong. Your loyalty is greatly appreciated, and we are excited to host you again soon.
The hotel is old and outdated inside out. Not worth the values. As a IHG platinum member. My room was “upgraded” to the lounge access floor with no lounge access… exact same room and view… what an upgrade! And the catch is I have to wait 20min for the room to be ready even I arrived at 4pm already.
Thank you for taking the time to provide your feedback about your recent stay with us. I genuinely apologize for the experience you described.
I regret that the room upgrade did not meet your expectations and that you encountered delays upon arrival. Your satisfaction is very important to us, and I understand how frustrating it is to feel that your loyalty as an IHG Platinum member was not recognized. In regards to the upgrade the room was upgraded to a higher floor which was on our 16th floor, although the room was on a higher floor it did not have Club lounge access, we have updated your profile for future visits.
We appreciate your feedback and hope you will consider staying with us again. We would love the opportunity to provide you with a stay that reflects the high standards we strive for.
Thank you once again for your insights.
Best Regards,
John Drummond General Manager John.drummond@icgrandstanford.com
Welcome to HUALUXE Shanghai Changfeng Park and wish you could fully enjoy the springtime. We are truly delighted that you had a pleasant stay with us and appreciated your compliments on the comfortable bed and excellent service.
Our staff's dedication to providing quality service is the foundation of our hotel's reputation, and we are glad that we were able to upgrade you to a suite, aiming to offer you a more luxurious and comfortable experience. We understand that a good night's sleep is essential, and we are committed to ensuring that our beds meet the highest standards of comfort.
The hotel is conveniently located near several transportation hubs, making it easy for you to explore the surrounding areas. There are also many attractions and commercial areas nearby, such as Changfeng Park, which offers a great place for relaxation and leisure.
We will continue to work hard to maintain and improve our service quality and facilities. We sincerely look forward to your next visit, and we hope to create more wonderful memories for you during your stay with us in the beautiful spring days ahead.
Location is great but cleanliness need to be improved
来自Vernon Lee从Kuala Lumpur
Location of this hotel is great, within walking distance to old town and a lot of great places, very near to Line 1 train. I am very disappointed with this hotel cleanness and quality, with the “Luxury Collection” it is absolutely not worth the price and title, why? The shower area walls are all grown with moulds, the silicone of handle, rainforest shower water outlet and corners, all over. I never stayed in any of IHG hotel with this clean levels. Also, I am not convinced to use the bathtub. Floor mat has long hairs in it, bear in mind I have short hairs.
Warmest greetings from HUALUXE Shanghai Twelve at Hengshan.
Thank you for choosing stay at Hualuxe SHANGHAI TWELVE AT HENGSHAN and shared your experiences with us. We would like to express our sincere apologies for the issues you have encountered during you stay at our hotel. It shows that there is still a lot of room for improvement in our work, and we will take immediate corrective and supervisory measures to prevent the recurrence of such issues.
Hope to have the opportunity to serve you next time.
Dear valued guest, thank you for your wonderful review! We’re thrilled to know our spacious rooms, friendly team, and prime location in the heart of Shifu’s historic district—steps from Shangxiajiu’s bustling food markets and shops—met your expectations. At voco Guangzhou Shifu, we take pride in offering value-for-money stays that blend Xiguan heritage with modern comfort, whether through our generously sized rooms or our team’s warm, personalized service. Your kind words about our staff’s hospitality inspire us to keep creating meaningful connections for every guest. We look forward to welcoming you back soon—perhaps to explore nearby Yongqingfang’s cultural hub or savor Cantonese tea at a century-old teahouse just around the corner. Until then, safe travels! Best regards, voco Guangzhou Shifu