It’s a good feeling in CROWN PLAZA, I mean 3.8 it’s my birthday when i returned to room I saw a big cake on the table. The bathroom and bed is clean, the service is best. When i sleep i even cannot hear any noise.
Dear guest, thank you for your review and affirmation. Yangzhou Crown Holiday is committed to becoming a first-class hotel in the local area, providing you with thoughtful service and high-quality products, making your stay full of joy. Huaizuo is a famous capital in Zhuxi. We sincerely look forward to meeting you again and wish you a happy life~
Hi William, I have been staying since the Hotel-Hoiliday Inn started in Wuqing and must congratulate you for the excellent staff who are extremely polite, helpful and make your stay great. My special thanks to NAOMI at the Front Office Manager who always is helpful in correcting the details and points credit very timely in times of error. Once again all the best to you and your team and look forward to always staying at Holiday Inn Wuqing for my upcoming business trips.
Thank you so much for taking the time to share your wonderful feedback regarding your recent stay at Holiday Inn Wuqing. We are truly delighted to hear that you had an exceptional experience and that our team, especially Naomi at the Front Office, made your stay memorable.
Your kind words about our staff’s politeness and helpfulness mean a lot to us, and we will certainly pass on your compliments to Naomi and the entire team. It’s always our goal to ensure that every guest feels valued and well taken care of, and we’re thrilled to know we’ve achieved that during your stay.
We truly appreciate your loyalty and are honored to be your preferred choice for your business trips to Wuqing. We look forward to welcoming you back soon and providing you with another outstanding experience.
Dear Explorer,thank you for choosing Hotel Indigo Shenzhen Overseas Chinese Town and for giving us your feedback on your stay. We are deeply sorry for the bug problem you mentioned in the room. This is not the accommodation environment we expect to provide you.
At the same time, we are also very sorry that the noise from the street affected your rest. We have conveyed your feedback to the relevant departments and immediately took measures to improve environmental hygiene and strengthen sound insulation measures to ensure that such situations do not occur again.
We look forward to having the opportunity to serve you again in the near future and bring you a more comfortable and peaceful accommodation experience.
Dear lemon, Thank you for choosing InterContinental Shanghai Ruijin! We were pleased to read you enjoyed your stay at our hotel. We look forward to welcome you back to our hotel again. Best regards, InterContinental Shanghai Ruijin
Had a wonderful stay in Crown Plaza City Centre. The hotel is located in the city centre and close to metro station. The young gentleman at the front desk (forgot his name) upgraded my room to a suite on 35F with spectacular city view of Guangzhou. The food, the view and the service level of all the staff at the club lounge on 56F are very good. Would like to take this opportunity to thank Yannis Lu at the club lounge. Her service level was excellent, she offered a pair of slippers for my friend to change as he got his shoes and socks wet.
Thank you for your wonderful review of your stay at Crown Plaza City Centre. We’re delighted you enjoyed your upgraded suite on the 35th floor with a stunning Guangzhou view, as well as Yannis Lu’s exceptional service in the club lounge on the 56th floor. I’ll ensure both team members are recognized for their efforts.
We’re also glad you appreciated our central location, food, and overall service. We look forward to welcoming you back soon!
Kadri Özgör Best regards, Guest Service ManagerCrown Plaza City Centre
I have stayed for 10 nights. Everything was exceptional, from service to breakfast and location. You need 30 to 60 minutes by subway to the major tourist spots which makes it very convenient. Also, takes just 40 minutes to Soochow University if any student gets to be staying. It's right next to the big shopping mall. Will definitely stay again on my next visit.
Thank you for your generous support and for sharing your valuable experience of staying at our hotel. We are truly honored to learn that you were satisfied with our service, breakfast, and location. Should you encounter any issues or have any needs during your stay, please feel free to contact our staff at any time. We are always ready to serve you with enthusiasm.
Our breakfast is served buffet-style, offering a combination of Chinese and Western dishes, including local Suzhou specialties. There is also a live noodle station where dishes are prepared on the spot, providing a balanced and nutritious start to your day.
The prime location of our hotel is one of our key advantages. With comprehensive surrounding facilities and convenient transportation, we aim to save our guests valuable time and energy.
We look forward to welcoming you back in the future.
The hotel staff was very friendly, patient, and attentive. They provide more than what was asked and always listened to the guest's needs. The guest room was spacious with a breathtaking view. And the club access granted extra privacy and comfort when having breakfast on the 46th floor. The waitresses in the club were very nice as well. Overall, one of the top experience for a long time.
Dear Karsten, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian. We are delighted to know that you enjoyed your stay with us and that our spacious room with an amazing view made your stay experience more memorable. We are also very glad to know that our check-in and lounge service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Sharon Wang General Manager
I informed GSM in advance that this stay was to celebrate my birthday. At the check-in stage, I received birthday greetings from the staff. When I walked into the room, there were also flowers and cake in the room, all of these could make anyone feel the high-quality of the hotel's service. Will come back again!
Thank you very much for choosing InterContinental Beijing Sanlitun to celebrate your birthday !
We would like to especially thank you for the compliments to our hotel. Your affirmative remarks will undoubtedly impel us to exert even greater efforts, thereby ensuring that our guests are afforded an indelible experience during their time with us.
We hope we will have the pleasure of welcoming you back again in the near future.
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.