GreaterChina 的统计数字
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- 评论意见计数209349
- 有用性投票2,109
- 第一条评论意见2017年2月20日
- 最后一条评论意见2025年4月24日
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GreaterChina 的评论意见
体验香港之旅的理想下榻之处
安静的环境和便利的位置使铜锣湾皇冠假日酒店成为香港众多酒店中非常适合商务旅客和休闲旅客的选择。酒店附近有多个高端商店、餐馆和铜锣湾商业区。步行 5 分钟可到达时代广场和崇光百货，开车 10 分钟可到达香港会议展览中心，距离香港国际机场也仅需 40 分钟车程。
263 间宽敞的客房配备先进科技设施，包括免费 Wi-Fi，可帮助您保持高效的工作状态。每间客房都可以观看城市美景，或者俯瞰赛马场地欢乐谷的壮丽景象。
我们的皇冠会务经理会负责您的酒店活动，确保每个细节都像从您的客房或楼顶泳池观赏的景象一样令人赞赏。可以在 Club @28 酒吧享用香港特色鸡尾酒，或者在CARVER餐厅品尝美食，这里的精致美食和我们礼宾团队的推介同样受到欢迎。
我们的酒店位置便利，可以轻松到达时代广场、利舞台广场和希慎广场购物和娱乐，还可以到香港大球场观看知名的体育赛事。想要放松时，可以去楼顶泳池畅泳，或者到我们 27 楼空中花园Pavilion中欣赏美景。
总体
4 分 - 总分为 5
Hotel with great size and comfort
来自 Doublewongs
从 HK
Always great to be back at this hotel which is like a home away from home. Staffs are always helpful. My only peeve this time was the constant daily reminder with a note under my door to clean my room at 10am. If I walked pass early in the morning, I would be asked when they can clean the room. It feels a bit pressured. Other than that, it's a great hotel in a great location.
GreaterChina
已发布 2025年3月23日
Dear Doublewongs,
Thank you for choosing to stay at Crowne Plaza Hong Kong Causeway Bay and for taking the time to provide us with valuable feedback.
We greatly appreciate your positive feedback regarding our convenient location and the staff services. It's wonderful to know that it has added value to your experience with us. We have taken note of your concerns regarding the room cleaning arrangement, and we assure you that we will look into these matters to identify areas for improvement. Guest comfort and satisfaction are always our top priorities.
We genuinely hope for the opportunity to welcome you back in the future, allowing us to provide you with a more delightful and satisfying experience. If there is anything else we can assist you with, please do not hesitate to let us know.
Best regards,
Terence Ng
Director of Front Office
Crowne Plaza Hong Kong Causeway Bay
Director of Front Office
Crowne Plaza Hong Kong Causeway Bay
0 点
0/ 0的投票认为这条意见有用。
成都总府皇冠假日酒店位于成都市中心“春熙路”商务区，地理位置优越，交通便利，紧邻成都太古里、IFS国际金融中心，春熙路。酒店距离古蜀文明的宽窄巷子、锦里、武侯祠车程仅约10分钟，从酒店漫步10分钟即可到达地铁1、2、3、4号线，前往火车北站、东站、南站、西站均只需20分钟车程。酒店距双流国际机场和成都大熊猫繁育基地约30分钟的车程。
酒店拥有402间高雅温馨的各式客房和套房。温馨体贴的服务和配套完善的设施，均为商旅客人量身打造，让宾客尽享居停的舒适与惬意。
酒店配套独具品味的餐厅和酒廊，为国内外宾客提供各色美食服务，客人无需远行，在酒店内即可享用风味美食。如您想探索店外原汁原味的天府生活及美食，无需远行，步行即可达周边逾百家中西美食、成都知名小吃和地道成都特色火锅。
总体5 分 - 总分为 5
Great place to stay
来自 IcedWater
从 Singapore
This is my second time staying at this hotel. Loved it! Diamond status and lounge pass proactively recognised, staff were all very friendly and welcoming. Room was clean, lounge staff were exceptionally welcoming.
Visiting Chengdu, this hotel's location is superb. Walkable to 春熙路 and with many great dining options nearby. Driving was convenient too, although there's some traffic jam which is to be expected when you're this central in Chengdu.
GreaterChina
已发布 2025年3月23日
Dear IcedWater
Thanks for reply regarding on your recent stay with us.
We are pleased to see your posotive comment on our loaction and service.
Look forward to serving you again when your next trip in Chengdu
Jimmy Qin
Gerenal Manager
Thanks for reply regarding on your recent stay with us.
We are pleased to see your posotive comment on our loaction and service.
Look forward to serving you again when your next trip in Chengdu
Jimmy Qin
Gerenal Manager
0 点
0/ 0的投票认为这条意见有用。
台中公园智选假日饭店由洲际酒店集团管理，位于台中市中心、交通便利，邻近台中火车站，步行仅需10分钟，距离台中高铁站约20分钟车程，距离台中清泉岗国际机场约40分钟车程，紧邻百年历史的台中公园，公园旁即是一中夜市，可尝试在地特色小吃；亦可轻松抵达台中各工业区、政府机关，无论是商务差旅或休闲旅游之明智之选。
饭店共拥有168间客房，入住即可体验智选假日之品牌要素："优质睡眠"、"智选早餐""免费网路"及"畅快沐浴"；其中标准客房设计简约时尚，空间明亮开阔，其中新颖的沐浴设施、32吋平面液晶电视、高速宽频网路服务等一应俱全，三段强力水流设计的TOTO标准淋浴花洒，让您除却一日疲累、尽享舒适的沐浴感受，更可于住宿期间在3楼智空间享用免费自助早餐，为注重时效的旅客提供精准服务，另有园景标准客房，可饱览百年历史的台中公园的绿意盎然及台中市徽-湖心亭。
饭店设有自助洗衣及烫衣间、多功能商务中心及可容纳18人之智选会议室，提供予房客使用，让您在旅途中也能轻松高效地完成工作。
总体5 分 - 总分为 5
Perfect experience
来自 Harry
Our stay at the hotel is incredible. We got upgraded to the park view room and it was SO spacious, exceeded my expectation. The breakfast was amazing, much more options than other Hol. Inn Express we have gone to. Staff was helpful and a cute welcome card for our anniversary makes our stay even better
GreaterChina
已发布 2025年3月24日
Dear Valued Guest,
Thank you for choosing Holiday Inn Express Taichung Park and for sharing your wonderful experience with us. It's wonderful to know that you enjoyed the wide range of breakfast options, and received excellent service from our team. We genuinely look forward to the opportunity of hosting you once more in the near future. Have a fantastic day ahead!
Thank you for choosing Holiday Inn Express Taichung Park and for sharing your wonderful experience with us. It's wonderful to know that you enjoyed the wide range of breakfast options, and received excellent service from our team. We genuinely look forward to the opportunity of hosting you once more in the near future. Have a fantastic day ahead!
Best regards,
Peggy Kuo
General Manager
General Manager
0 点
0/ 0的投票认为这条意见有用。
深圳国际会展中心洲际酒店坐落于深圳西部会展新城，与展馆为邻，是专为世界级会展综合体——深圳国际会展中心量身定制的国际奢华品牌酒店，为来自八方的商务和城中度假的菁英人士呈献雅致、奢华的居停体验。
总体1 分 - 总分为 5
极其恶劣的一次入住体验
来自 Klarke
从 Sh
在IHG系列酒店已经有很多年的会员经历了，国内外的各种洲际，皇冠，假日都住过无数次了，也是IHG的忠实用户。 上周5月30日有入住深圳国际会展中心洲际，期间发生了及其不愉快的体验和十分令人不能接受的经历，30日晚上因为工作的情况，到店已经比较晚了，大概11点了，行政酒廊关闭，在大堂也没有看到有合适打开电脑适合工作的地方，我这边有工作的需要需要给当地一位男同事沟通一些电脑里面的文件情况，于是，我将这位男同事带到房间交流。 大概一刻钟，前台电话来说带人入住需要登记，我给回复说只是交流会客，会很快结束就下来。然后我们继续讨论问题，这个时候一位前厅经理电话到房间，说我这边带的女人到房间，是必须要登记的。 事情发生到这里，我觉得是非常的匪夷所思，而且感觉收到了严重的诽谤和侮辱！然后我给他说，我这边是男士，而且只是短暂会客会很快下去，让他上来看是不是女士。 然后他果然带人上来房间了，让我同事马上离开，期间态度非常恶劣，说是公安局规定，但是他不能说明是什么规定，也不能提出具体的条款，只是威胁说如果不马上离开就要报警！ 我后面让我同事离开，并且在前台补了登记， 只是这次的入住体验可谓是惊天动地，从未有遇到过，本人住遍全球各家IHG酒店，从未遇到过如此离谱的经历， 回来好几天仍然心有余悸！ 身心都受到了极大的侮辱和不能接受这种诽谤。期间也有找所谓的负责管理人员投诉这个事情，但是他们没有反馈过给我任何解决办法和结论。
GreaterChina
已发布 2025年3月24日
感谢您坦诚的评价。作为IHG®优悦会钻石卡精英会员，我们非常重视您的反馈。并对在您入住期间所遇到的不便深表歉意，我们努力让每次入住都尽可能愉快舒适，感谢您将体验提出来，引起我们的注意。 我们会认真对待反馈，并将指导我们的团队作出必要的改变，从而可在未来提供更好的体验。希望您能再次在我们这里入住，给我们一次机会向您表明，您的不满意是一次例外。
诚挚的
Vincent Qin
宾客服务经理
Vincent Qin
宾客服务经理
0 点
0/ 0的投票认为这条意见有用。
•上海衡山路十二号酒店拥有多种的餐饮选择。从彩丰楼中餐厅的精致中餐、鲜艳全日餐厅的中西式自助餐，将东方饮食文化交融。特设营运至深夜的特色面档，提供精致的各地特色小吃，都旨在满足您的不同餐饮需求，为您带来不一样的餐饮体验。
•上海衡山路十二号酒店为宾客提供成熟完善的特色专属社交空间，包括适于静谧交谈和会客品茗的“举茗邑”，彩丰楼的私人包厢，使商务社交或私人聚会，都能宾主尽欢。
•425平米无柱豪华宴会厅及综合性会议设施，是举办会议及婚宴的不二选择。
•酒店地理位置优越，位于徐汇区衡山路，距离虹桥机场18公里，临近新天地，田子坊和徐家汇商圈。靠近地铁1号线衡山路站及出租车便于您前往城市的其它部分。
上海衡山路十二号酒店是您在上海高端商务活动及亲朋聚会的优选。
总体3 分 - 总分为 5
Maintenance time
来自 Neil
Guys
I stay there a lot. In using the steam and sauna every time I come one or more things are out of order. On this trip EVEYTHING except the sauna was out of order. Please do better or I will have to stay somewhere else.
Second I called room service before 7pm and was told the dish I wanted had sold out!
Second I called room service before 7pm and was told the dish I wanted had sold out!
GreaterChina
已发布 2025年3月24日
Dear Neil,
Warmest greetings from HUALUXE Shanghai Twelve at Hengshan.
We also know that you are our loyal customer in our hotel all the time.
We are truly sorry for the inconvenience caused to you due to the outdated hotel facilities and equipment.
We have submitted your feedback to the hotel management and hope that we can resolve these issues as soon as possible in this year.
Thank you again for your continued support.
Best Regards
Gigi Zhu
Front Office Manager
gigi.zhu1@ihg.com
Front Office Manager
gigi.zhu1@ihg.com
0 点
0/ 0的投票认为这条意见有用。
成都天府广场智选假日酒店诚邀您在到访成都时获享舒适与便利。
酒店地理位置优越，位于成都天府广场商圈，毗邻成都人民公园、宽窄巷子、武侯祠、春熙路、成都国际机场。轻松驾车即可到达成都主要休闲景点，如：太古里、IFS、人民公园。
成都天府广场智选假日酒店还设有5间标准会议室。
无论是假期，还是公务，您到访成都时请下榻成都天府广场智选假日酒店。
总体5 分 - 总分为 5
Location is good.
来自 China traveller
从 Singapore
The front desk staff were really helpful especially the staff Susan Shu. She speaks English plus she was so friendly and helpful. I would ask her to translate all the places of interest into Chinese names that I could show to the taxi driver. All the staff at the front desk are fantastic and so helpful and friendly. Easy to grab a taxi in front of the hotel. Food stores behind hotel a five minute walk stay open till late. Great dumpling store run by a couple. Cheap and yummy.
GreaterChina
已发布 2025年3月24日
Dear guest,
Thanks so much for such a glowing review. Special thanks for your appreciation of Susan Shu. Her graciousness and warmth are the very embodiment of our hotel's spirit of service. We are always committed to cultivating a professional and dedicated team to provide our guests with the most attentive service. And the location makes it easy for you to explore the neighbouring attractions and cuisines and enjoy the city's bustle and convenience during your stay.We hope to see you back with us again soon. IHG Social Listening Team
Thanks so much for such a glowing review. Special thanks for your appreciation of Susan Shu. Her graciousness and warmth are the very embodiment of our hotel's spirit of service. We are always committed to cultivating a professional and dedicated team to provide our guests with the most attentive service. And the location makes it easy for you to explore the neighbouring attractions and cuisines and enjoy the city's bustle and convenience during your stay.We hope to see you back with us again soon. IHG Social Listening Team
0 点
0/ 0的投票认为这条意见有用。
深圳国际会展中心洲际酒店坐落于深圳西部会展新城，与展馆为邻，是专为世界级会展综合体——深圳国际会展中心量身定制的国际奢华品牌酒店，为来自八方的商务和城中度假的菁英人士呈献雅致、奢华的居停体验。
总体2 分 - 总分为 5
Improvements Suggestion
来自 YP AY
从 hkg
A) we booked 1 King Classic and thanks for your upgrade to 1 King Classic Lounge Access. However, we were so disappointed when we made clarification with your reception staff.
1) the upgraded room floor area was 50 sq. meters that was the same that we booked,
2) your reception refused to call senior staff to assist.
3) the room i booked included complimentary beverage but the upgraded room needed a charge,
4) the upgraded room Lounge Access was a false and misleading statement. I was so delighted when I shared this information with my husband. I was so disappointed when you staff advised me that I need to pay to access to the lounge..
4) it would be embarrassing had I denied lounge access at the lounge door steps
B) care less staff
1) i advised reception to have late check out on 28 April but the key was failed to open the door when I return with heavy objects. I needed to take lift to lobby to rectify the key . However, the replaced key fail to open the door again and I need to go to reception again. It was a frustrated experience.
2) when your staff advised me that the key failure was due to improper locking of the door that made me frustrated.
1) the upgraded room floor area was 50 sq. meters that was the same that we booked,
2) your reception refused to call senior staff to assist.
3) the room i booked included complimentary beverage but the upgraded room needed a charge,
4) the upgraded room Lounge Access was a false and misleading statement. I was so delighted when I shared this information with my husband. I was so disappointed when you staff advised me that I need to pay to access to the lounge..
4) it would be embarrassing had I denied lounge access at the lounge door steps
B) care less staff
1) i advised reception to have late check out on 28 April but the key was failed to open the door when I return with heavy objects. I needed to take lift to lobby to rectify the key . However, the replaced key fail to open the door again and I need to go to reception again. It was a frustrated experience.
2) when your staff advised me that the key failure was due to improper locking of the door that made me frustrated.
GreaterChina
已发布 2025年3月24日
Thank you for your candid review. As an IHG® One Rewards Diamond Elite and an Ambassador Member, we truly value your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
Vincent Qin
Guest Service Manager
Guest Service Manager
0 点
0/ 0的投票认为这条意见有用。
张家港东城智选假日酒店诚邀您在到访张家港时莅临下榻，获享舒适与便利。
酒店地理位置优越，位于塘桥镇北京路与维达路交汇处，距离沪苏通铁路张家港站大约4.7公里，距离通锡高速、常合高速3公里，距离无锡苏南国际机场55公里。周边景点有凤凰山和永庆寺景区，距离大润发超市500米。靠近酒店的沿江高速公路便于您前往城市的其它地区。
酒店拥有146间清新时尚的客房，在此您可以尽享优质睡眠，畅爽沐浴，高速网络和卫星频道等惬意体验。每间客房均包含营养美味的中西式自助早餐。酒店还设有2间能容纳20人的会议室，是各种会议、活动和培训的理想场。酒店还提供自助商务中心和自助售卖机等其它自助式服务设施。
无论是假期，还是公务，到访张家港时下榻张家港东城智选假日酒店是您的睿智之选。
总体5 分 - 总分为 5
Staying at Zhangjiagang Holiday inn Express
来自 Zhuoming
从 Shanghai
Staying at this hotel is a pleasant experience. Thank you for your hospitality, hotel manager. location is good, food and complex are convenient.
GreaterChina
已发布 2025年3月24日
Dear Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
IHG Social Listening Team
IHG Social Listening Team
0 点
0/ 0的投票认为这条意见有用。
琼海官塘假日度假酒店坐落于海南知名温泉之乡——琼海官塘。酒店拥有208间以山景和湖景为特色的景观客房，均设有入户式大阳台，周边旅游资源丰富，生态环境保存完整，有着得天独厚的安居环境，与白石岭风景区仅数步之遥。
酒店园区设有25个室内外温泉泡池，绿荫环绕，错落有致，完美融入海南亚热带自然环境，结合雨林水疗设施，让您远离城市喧嚣，享受身心愉悦；在放松之余还可在大堂吧享受一份特色下午茶；酒店白石岭餐厅，12岁以下随行儿童可享儿童食宿礼遇，为您的家庭旅行带来更多欢乐、便捷及高品质体验。酒店设有4间规模不等的宴会厅及会议室，内部设施齐全，无论是商务会议，香槟招待酒会或是盛大的婚礼，我们将为您带来更多便捷和高品质体验。
酒店交通便利，距离博鳌机场20公里，海口美兰机场103公里，琼海汽车站/动车站17公里。无论您是休闲度假，家庭出游，还是商务会议，琼海官塘假日度假酒店都将是您的理想之选。
总体5 分 - 总分为 5
性价比好
来自 Dustin
自驾前往，周边环境不错，温泉很棒，酒店内早餐和晚餐餐食一般。服务人员态度好，热情周到！
GreaterChina
已发布 2025年3月24日
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尊敬的客人，非常感谢您选择我们酒店并分享了如此真实的入住体验。很高兴得知您自驾前来时对周边环境感到满意，并且喜欢我们的温泉，同时也很感激您对服务人员态度的认可，他们一直努力以热情周到的服务迎接每一位客人，您的赞扬会让他们备受鼓舞。
对于酒店内早餐和晚餐餐食未能达到您的期望，我们深感抱歉。我们已经安排专业的餐饮团队对餐食进行全面评估和改进，包括优化菜品的口味、丰富菜品的种类、提升食材的品质等。我们会在近期推出新的菜单，增加一些特色美食和当地风味，希望能给您带来全新的味觉体验。
再次感谢您的反馈，您的意见对我们非常重要。我们会不断努力改进和提升，期待您再次光临，见证我们的改变，为您提供更优质的服务和更满意的入住体验。祝您生活愉快，一切顺利！酒店总经理 任晓磊
尊敬的客人，非常感谢您选择我们酒店并分享了如此真实的入住体验。很高兴得知您自驾前来时对周边环境感到满意，并且喜欢我们的温泉，同时也很感激您对服务人员态度的认可，他们一直努力以热情周到的服务迎接每一位客人，您的赞扬会让他们备受鼓舞。
对于酒店内早餐和晚餐餐食未能达到您的期望，我们深感抱歉。我们已经安排专业的餐饮团队对餐食进行全面评估和改进，包括优化菜品的口味、丰富菜品的种类、提升食材的品质等。我们会在近期推出新的菜单，增加一些特色美食和当地风味，希望能给您带来全新的味觉体验。
再次感谢您的反馈，您的意见对我们非常重要。我们会不断努力改进和提升，期待您再次光临，见证我们的改变，为您提供更优质的服务和更满意的入住体验。祝您生活愉快，一切顺利！酒店总经理 任晓磊
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•上海衡山路十二号酒店拥有多种的餐饮选择。从彩丰楼中餐厅的精致中餐、鲜艳全日餐厅的中西式自助餐，将东方饮食文化交融。特设营运至深夜的特色面档，提供精致的各地特色小吃，都旨在满足您的不同餐饮需求，为您带来不一样的餐饮体验。
•上海衡山路十二号酒店为宾客提供成熟完善的特色专属社交空间，包括适于静谧交谈和会客品茗的“举茗邑”，彩丰楼的私人包厢，使商务社交或私人聚会，都能宾主尽欢。
•425平米无柱豪华宴会厅及综合性会议设施，是举办会议及婚宴的不二选择。
•酒店地理位置优越，位于徐汇区衡山路，距离虹桥机场18公里，临近新天地，田子坊和徐家汇商圈。靠近地铁1号线衡山路站及出租车便于您前往城市的其它部分。
上海衡山路十二号酒店是您在上海高端商务活动及亲朋聚会的优选。
总体3 分 - 总分为 5
Sleep disturbed by morning noise
来自 MooeyGriffin
Stayed in Hualuxe at a recent stay in Shanghai. The hotel itself is beautiful, with a nice inner courtyard. The hotel has several positives, but there are also some negatives that one cannot overlook.
Positives - the hotel is just next to the MRT station, and so getting around is really easy. The surrounding area of the hotel is quiet and enjoyable to walk around looking at the old mansions. The hotel room and bathroom is large and the bed is comfortable. The buffet breakfast has a good selection of local and western dishes and has an egg station which cooks eggs to your liking on demand - something I hardly find in other 5 stars hotel.
Negatives. If you are given a room facing the next building, be prepared for truck loading noises in the early morning. This was loud enough to wake us up. Secondly, the pillows are too soft to provide good neck support. Thirdly, the staff could be more friendly and proactive with guests, such as helping with the luggage or offering help for transport to the airport. Fourthly, the toiletries supplied could be more generous compared to the small bottles (especially when room is occupied by 2 guests). Lastly, the electronic light controls in the room takes some time to master.
GreaterChina
已发布 2025年3月24日
Dear MooeyGriffin,
Thank you for choosing stay at Hualuxe SHANGHAI TWELVE AT HENGSHAN and shared your detail truly experiences with us.
We would like to express our sincere apologies for the issues you have encountered during your stay at our hotel.
It shows that there is still a lot of room for improvement in our work, and we will take immediate corrective and supervisory measures to prevent the recurrence of such issues.
It shows that there is still a lot of room for improvement in our work, and we will take immediate corrective and supervisory measures to prevent the recurrence of such issues.
Hope to have the opportunity to serve you next time.
Best Regards
Sincerely,
Gigi Zhu
Front Office Manager
gigi.zhu1@ihg.com
Front Office Manager
gigi.zhu1@ihg.com
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