The hotel really valued me as a platinum member with upgrades, welcome gift, and free breakfast etc. also the breakfast cooking lady works really hard and is very friendly, breakfast manager is also very professional.
Thank you for trusting our hotel and sharing your valuable experience with us! We are truly honored to receive your positive feedback on our services. We have prepared welcome complimentary drinks, member points, and other IHG Rewards Club benefits for each of our esteemed members. We sincerely hope that every moment of your journey is accompanied by our attentive care, from "every meal, every stay, to every step."
Each morning, we take great care in preparing a buffet breakfast that offers a blend of Chinese and Western dishes, as well as local Hangzhou specialties and freshly made noodles, ensuring a balanced and nutritious start to your day.
We sincerely invite you to stay with us again in the future.
Thank you for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are truly honored that our staff's service has earned your recognition, and we cannot wait to share this accolade with the entire team. Our hotel is committed to providing every guest with a delightful and comfortable stay. Should you have any needs during your visit, please feel free to reach out to our staff at any time—we are always ready to assist you with the utmost enthusiasm. We look forward to the privilege of welcoming you back in the future.
Surprisingly, such hotel of frontdesk team members delivered prestigious service to everyone as they can. I need extra coffee bag, they do that. Particularly, team leader Tommy Chow.
I much appreciated to all did it for me and happy to stay again.
Thank you for sharing your detailed feedback about your recent stay with us. It is an honor to receive your perfect score, and we are delighted to hear that you were satisfied with your overall experience and our professional service, especially the great service provided by Tommy Chow. We strive to deliver exceptional customer service, and we will definitely share your kind words with him to recognize his outstanding work. Thank you very much for your support; we will continue to uphold our commitment to being the Great hotels Guests love. We look forward to welcoming you back in the near future.
Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
Good experience in Xi”an.aashdbdbfbfbfbfbfbfbfbffbfbfbfbfbfbfbfbfbfbfbfbfbbfffbcbcbcbfbfbfbfbfbfbfbfbfbfbfbfbfbfhrhfhrhrhrhrhrhrhrhrhrhfhrhrhrhrhrhrhrhrhthththhtthhdhdhdhfhfhfhfhfhfhhdhhhhhhhbbbv. Hehehrbehr
Thank you for your staying at InterContinental Xi'an North and share with us your experience during your recent stay. As the world’s first international luxury hotel brand, it’s our great honor to provide service to you during your stay. We’re glad to see that you were satisfied with hotel service during your stay this time. At IHG, we’re committed to delivering True Hospitality for everyone. We believe in making you feel welcome and valued, wherever you are in the world.
Thanks for your loyalty to IHG. Look forward to welcoming you back to InterContinental Xi'an North soon.
The best part of this hotel is its location. It is flat to move anywhere from Xian and has countless restaurants and amenities around. The rooms are spacious and nice. The residence is reasonable. However, the aging facilities often cause inconvenience, and the staff barely speaks English, so foreign guests have to bear the inconvenience of communication. It is equipped with a restaurant and gym, but it is a shame that it is small compared to the size of the hotel. There are many different types of meals and orders, but no one of the staff speaks English, so foreign guests have to suffer from inconvenience to their meals. The interior facilities of the room are fine, but the kitchen facilities are not very good enough for a residence. It is possible to cook very simple, and there is no microwave (anywhere in the hotel) but I think it can be better enough.
Dear Guest, Thank you for choosing our hotel and sharing your valuable feedback regarding your recent stay. We sincerely apologize for failing to deliver a perfect experience on this occasion. Please rest assured that we are taking your comments seriously and will intensify staff training programs while implementing necessary adjustments. Your trust in our commitment to improvement is deeply appreciated. Should you honor us with another visit, you will witness tangible enhancements in our services. We eagerly anticipate the opportunity to welcome you back and demonstrate our dedication to excellence.
Dear Guest, Thank you for your kind words! We're glad to hear that the hotel manager and receptionists were hospitable and caring during your stay. Your satisfaction is important to us, and we strive to provide a welcoming and attentive experience for all our guests. We hope to welcome you back again in the future. Have a wonderful day ahead! Best regards,IHG Social Listening Team