Dear Guest, Thank you for choosing to stay with Crowne Plaza Chengdu West. Making our guests feel the "True Hospitality" and providing comfortable and convenient experiences have always been our priority. We appreciate your comment and look forward to your next stay with us. Have a good day!
The cleaning crew was exceptional. Front desk staffs were very nice. Breakfast serving crew were vary but overall not bad. Room was old, restroom was fine, shower space was tight, and sink design was terrible.
Thank you for taking the time to provide feedback on your recent stay with us. We’re delighted to hear that our housekeeping and front desk teams delivered a positive impression for you, and they are working hard day in and out for that. Please rest assured that we are currently undertaking a comprehensive upgrade project to enhance our facilities and are committed to addressing these concerns promptly. We also appreciate your comments regarding the breakfast service, and we will make every effort to enhance that experience as well. Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.
It is near Chiayi MRT station where most of the day tour pick up location. There is no big shopping mall near this location except one RT Mall which has supermarket and restaurant, Nitori etc.
Dear JTCS, Thank you again for staying at Holiday Inn Express Chiayi, and sharing your experience with us. We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay. Thank you for your sincere recommendation, and hope we could have your visit again in near future!
Thank you, Mr Calvin Wong, for patiently answering all my queries at check-in and check-out! You acceded to my requests as well as could be and made my stay a very pleasant one. The room was well cleaned and restocked with plenty of water. The hotel boasts an unbeatable location at Causeway Bay and I look forward to my next stay at the hotel, and at all IHG hotels! Thank you very much!
Thank you for your kind words and for choosing to stay with us at the Holiday Inn Express Causeway Bay Hong Kong! We’re delighted to hear that Calvin provided you excellent service and made your stay a pleasant one. Your appreciation will certainly be shared with him and the team.
We’re also glad you treasured our prime location and the well cleaned guest room. Additionally, it means a lot to us that you look forward to returning and stay with us again, and we can’t wait to welcome you back—both here and at other IHG hotels!
Dear guest, Welcome to romantic Dalian.Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Nice hotel. It was Ruijin hotel. The hotel has very centered location in Shanghai downtown with beautiful landscape like a big garden. You can image what a beautiful day starts with birds singing when you open the window. Unfortunately it will be better if the hotel can renew some equipment like shower. And also, the guard was not friendly when I parked at the front door of the main building at 3rd day evening. I wish hotel and make better training.
Thank you for choosing InterContinental Shanghai Ruijin! We were pleased to read you found our location convenient and enjoyed the extensive gardens and historic ambiance. As you may have also discovered we are in the heart of the French Quarter here in Shanghai which features a rich history with many interesting locations, many of them within walking distance from our hotel. We have taken special note of your comments on the service and equipment. We will continue to focus on our team member training to ensure we consistently deliver a personal and memorable experience for our guests. Thank you again for taking the time to share your comments and we hope we will have a chance to welcome you back to our hotel in the future to restore your confidence in our team and to demonstrate this was very much the exception. Best regards
Fantastic hotel and facilities in the middle of Hong Kong, which comes with free traditional breakfast. The location is fantastic, literally right across the road from Times Square mall and Causeway Bay train station. Excellent sized rooms, however we found the beds to be very hard and uncomfortable, the only downside.
Thank you for sharing your experience with us! We’re thrilled to hear that you recognized our great location and found our facilities to your liking. We’re also glad you appreciated the complimentary traditional breakfast and the spaciousness of our rooms.
We also truly value your feedback about the beds and are sorry to hear they didn’t meet your expectations. Your comments are important to us, and we’ll certainly take them into account as our role is to enhance guests' experiences.
Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful experience soon!
The room was cleaned by the time we came back from breakfast! Housekeeper was polite, was attentive and did her work well. Had breakfast at the hotel and the spread was great! Catered well to a range of palates 👍
Thank you for your kind words! We're delighted to hear that you enjoyed the breakfast selection and appreciated the attentiveness of our housekeeping team. Your positive feedback motivates us to continue delivering True Hospitality to every guest. We look forward to welcoming you again!