Dear Guest, Thank you for your kind words! We’re delighted you enjoyed our spacious rooms, generous breakfast, and our team’s warm hospitality, including the Chinese specialties. Our aim is to exceed expectations, and we’re thrilled to have surprised you. Look forward to welcoming you back! Warm regards, IHG Social Listening Team
It's my prefer hotel whenever I need to catch early morning flight or mid night flight. The hotel provide free shuttle bus pick up from Pudong Airport T1 and T2. It's convenient for me. However, once need to wait long if miss the bus. Simple Chinese style breakfast. Buffet dinner with minimum price but also with minimum choice.
Dear guest, We are truly honored that our hotel is your preferred choice for early morning or midnight flights. Thank you for highlighting the convenience of our free shuttle bus service from Pudong Airport T1 and T2. We understand your concern about having to wait a long time if the bus is missed, and we will look into ways to improve the timeliness and frequency to better serve you.
Regarding the breakfast, we're glad you found it satisfactory. As for the buffet dinner, we apologize that the choices were limited. We will take your feedback seriously and consider expanding the variety of dishes while still maintaining a reasonable price.
Your opinion is extremely valuable to us, and we hope to continue providing you with a great experience in the future. If there's anything else we can do to enhance your stays with us, please feel free to let us know. Best regards, Holiday Inn Express Pudong Airport
The Hotel is good enough for one night in Pudong area waiting for a next flight. Clean and spacious room with decent breakfast. Also extra point is the laundry room free for guests. The service was attentive and really nice.
Dear guest, Thank you so much for your kind words and positive feedback! We're delighted to hear that our hotel met your needs for a one-night stay in the Pudong area while waiting for your next flight. It's great to know that you found the room clean, spacious, and the breakfast decent. We're also glad that you were able to take advantage of our complimentary laundry room.
Our team takes pride in providing attentive and excellent service, and it's rewarding to hear that we made a positive impression on you. We hope that if your travels bring you back to the area, you'll choose to stay with us again. We look forward to welcoming you back and continuing to exceed your expectations. Best regards, Holiday Inn Express Pudong Airport
We’re extremely delighted that you had a great experience at our hotel. Our team always endeavors to offer a pleasant environment and warm hospitality. We’re proud that Manager Guo could assist you effectively. Her dedication represents our hotel’s commitment to exceptional service. Your high recommendation means a great deal to us. We’ll continue to uphold high standards, making every stay memorable. We look forward to welcoming you back!
Kona Ke General Manager of Crowne Plaza Shanghai Hongqiao
This is the best HolidayExpress property that I have ever stayed and far better than many US locations, and better than other region I have stayed at, especially the variety of items offered at breakfast. Everything are all nice and clean, and functional, almost like a brand new property. The rate they charge is also very customer friendly. Easy access to railroad station, bus hub, night market, city center. They also have ear plug available if you're sensitive to noise. I didn't have to use that because my room is not street facing and was quiet. The only thing that can be improved is the firmness of mattress, but it could be just me. Otherwise I can not ask anything more and definitely this property will be my first choice when I return to Taichung next time.
Dear Valued Guest, Thank you for staying with us at Holiday Inn Express Taichung Park. We are truly honored to hear that you consider our hotel the best Holiday Inn Express property you have stayed at. Your kind words about our cleanliness, functionality, and breakfast variety mean a lot to us. We strive to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know we met your expectations. It’s also great to hear that you found our location convenient and that the noise was not an issue for you. We look forward to welcoming you back on your next visit to Taichung. Thank you once again for your support, and we hope to make your next stay just as wonderful!
Excellent Stay with Minor Room Comfort Issues – Outstanding Service from Grace Zhao
来自Lucas从Hong Kong
I recently stayed for two nights from March 21 to 23 at the InterContinental Dalian and had a very pleasant and comfortable experience overall. The room was spacious, clean, and well-appointed, providing a relaxing atmosphere.
However, I did encounter some minor issues with the bedding. The pillows were initially too soft and did not provide adequate support for my head and neck, and the mattress had a slight sinkage that affected my comfort. That said, the hotel staff promptly addressed my concerns—after I communicated with them on the next day, they replaced the pillows with firmer ones, which greatly improved my sleep quality the following night.
A special mention must go to Grace Zhao, the Guest Service Manager, who was exceptionally welcoming, professional, and attentive throughout our stay. Her warm hospitality and willingness to assist truly enhanced our experience.
Despite the small bedding hiccups, I would still highly recommend this hotel for its excellent service, comfortable accommodations, and attentive staff. With slight improvements in mattress maintenance, it would be perfect!
Dear Lucas, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian.
We are very glad to know that our staff service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
A total disappointment and letdown to the IHG brand. The air conditioning system in the rooms were configured to be energy saving for cool nights (season dependent), hence the cooling function was disabled. However, there was a heat wave during my stay in Nanjing and the temperature in my room went no lower than 30 degrees celsius throughout the day and night. The heat was stifling even with the slot windows opened. Poor sleep and woke up with a headache every morning. There were nothing the staff of the hotel could do but to advise me to take cool showers and drink a cold beverage. Stay away!
Dear Guest, We are truly devastated to learn that your stay with us has been such a profound disappointment and a letdown in representing the IHG brand. Each room in our hotel is equipped with a fresh air vent by the panoramic window, enabling you to enjoy the natural breeze from the nearby Xuanwu Lake and Zijin Mountain. However, we recognize that this was not sufficient to alleviate the heat during the heatwave. We are now in the process of arranging for additional equipment to ensure that we can better respond to changing weather patterns and meet the diverse needs of our guests in the future. This includes exploring more advanced climate - control solutions and upgrading our existing systems. We are also extremely sorry that our staff could not offer more effective solutions during your stay. We have initiated comprehensive training programs for our team to enhance their problem - solving skills and ensure that they can provide more practical and helpful assistance in such situations. Once again, we are truly sorry for the disappointment you faced. Your feedback is invaluable to us, and we will use it as a catalyst for significant improvements in our services and facilities. We hope that you will consider giving us another chance in the future to show you the high - quality experience that you rightfully expect from an IHG property. Best regards, Hotel Management Team
Nice location with quiet environment. Excellent breakfast and local special noodle offered. I have got the welcome gift from the staff, which was already put in my room.
Thank you for taking the time to tell us about your experience at Holiday Inn Express JINGDEZHEN ANCIENT TOWN.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or 36967230@qq.com.
Location is super good. The hotel staff was helpful. They phoned me in advance to verify the room style I like because I am a IHG member. We had to take off early the next day around 6:40am. The staff there provided us the go go box to pack the breakfast. We felt we were taken care well. Thank you.
Thank you for choosing our hotel and sharing your stay experience. Our prime location is indeed one of our key advantages, surrounded by comprehensive commercial facilities, adjacent to Lvxin Park, within walking distance to Jiaxing Road Food Street, and just a 10-minute drive from Leshan High-Speed Railway Station. We are truly honored to hear that our service has earned your praise. Should you have any needs during your stay, please feel free to contact our staff at any time—we will be delighted to assist you with the utmost enthusiasm.
We also sincerely appreciate your support and trust, and we warmly invite you to stay with us again in the future.