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Holiday Inn Express Hong Kong Kowloon CBD2

CBD2是香港第二个核心商业区位于香港九龙东。这是维持香港经济发展的地方，也是人们想工作，做生意，休憩, 消遣玩乐的好地方。香港九龙CBD智选假日酒店位于观塘，交通便利，距离地铁站只需5分钟步行路程。我们位于CBD2的中心区，步行即可到达Landmark East，创纪之城和apm - 是东九龙最大的购物中心之一。酒店拥有286间清新时尚的客房，在此您可以尽享优质睡眠，畅爽沐浴和高速网络等惬意体验。每间客房均包含丰富美味的智选自助早餐。酒店还配备其他自助服务设施，如智˙空間提供电脑; 自助洗衣設施; 及自动售賣机等, 为您的住宿提供多样化的选择。无论是假期，还是公务，到访香港时下榻香港九龙CBD2智选假日酒店是您的明智之选。

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总体

4 分 - 总分为 5

Outstanding customer service.

来自 Sandy 从 California

Great service much better than some five-star hotels. I highly appreciated the front desk staff Jacky Ng. He provided great and professional customer service.

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Sandy,

Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and for sharing your experience with us. It is our honor to receive your high score, and we are delighted to hear that Jacky Ng provided you with great service. We strive to deliver exceptional customer service, and we will definitely share your kind words with him to recognize his outstanding work. Thank you very much for your support; we will continue to strive to be the Great Hotels Guests Love. We look forward to welcoming you back in the near future.

Yours Sincerely,
Holiday Inn Express Hong Kong Kowloon CBD2

0 点

0/ 0的投票认为这条意见有用。

Holiday Inn Express Hong Kong Kowloon CBD2

CBD2是香港第二个核心商业区位于香港九龙东。这是维持香港经济发展的地方，也是人们想工作，做生意，休憩, 消遣玩乐的好地方。香港九龙CBD智选假日酒店位于观塘，交通便利，距离地铁站只需5分钟步行路程。我们位于CBD2的中心区，步行即可到达Landmark East，创纪之城和apm - 是东九龙最大的购物中心之一。酒店拥有286间清新时尚的客房，在此您可以尽享优质睡眠，畅爽沐浴和高速网络等惬意体验。每间客房均包含丰富美味的智选自助早餐。酒店还配备其他自助服务设施，如智˙空間提供电脑; 自助洗衣設施; 及自动售賣机等, 为您的住宿提供多样化的选择。无论是假期，还是公务，到访香港时下榻香港九龙CBD2智选假日酒店是您的明智之选。

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总体

4 分 - 总分为 5

Decent for a layover

来自 Dona

Decent spot for a layover—definitely a better choice than an airport hotel. The room was clean and comfortable, which made for a good rest during my transit through Hong Kong.

One thing to note: toiletries are no longer complimentary. I understand the shift away from single-use plastics, but as an IHG regular, I was just used to having them provided—especially during short, stops like this one.

Breakfast was tasty but had very limited options. A bit more variety would’ve made the experience even better. Still, a solid stay overall.

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Dona,

Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and for sharing your experience with us. Your feedback as a IHG ONE Rewards member is valuable to us. It is our honor to receive your high score and we are glad to know that you were satisfied with our room cleanliness. As the world adjusts to new travel norms and expectations, we at IHG are enhancing the experience for our hotel guests by redefining cleanliness and supporting well-being throughout their stay. Our IHG Clean Promise ensures that our hotels provide a safe and clean environment for you and our guests. Due to the Hong Kong government's new regulation on disposable plastic products, the hotel can no longer provide free disposable plastic toiletries in guest rooms. Please do not hesitate to reach out to our front desk during your next visit for assistance. Meanwhile, we have conveyed your concerns to the restaurant manager, who will review the breakfast items. We are committed to making every effort to provide a comfortable, clean, and friendly environment. Rest assured, we will strive to deliver a more satisfactory experience for all our guests. We look forward to welcoming you back to our hotel in the near future.

Yours Sincerely,
Holiday Inn Express Hong Kong Kowloon CBD2

0 点

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InterContinental Chengdu Global Center

成都环球中心天堂洲际大饭店坐落于全球著名巨型单体建筑环球中心内，环球中心以“飞行之海鸥、漂浮之鲸、起伏之海浪”的形态，融合成都休闲旅游城市的概念，是城市地标建筑之一。酒店拥有975间豪华客房，每间皆有独特的海景阳台，将拥有细砂海岸线及室内沙滩的海洋乐园揽入怀中，风情小镇、栈桥码头、无边界汤池、150米大型室内LED屏等，壮丽的海天景象一览无余。迷人的地中海风情与别具一格的海洋主题浑然一体，更有多样化的美食，为您倾力打造美轮美奂的入住体验。

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总体

3 分 - 总分为 5

Attitude of the staff

来自 JHLkindness

Very unkind/rude attitude of the staff at the reception

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear valued guest,

I appreciate you providing feedback regarding your recent experience at our hotel. I understand that the interactions with our staff were part of your stay experience. We strive to deliver high level of service in a proactive and attentive manner to every guest, offering personalized experiences tailored to specific needs and circumstances. To ensure our guest experience consistently maintains the high standards we uphold, we have implemented additional training to further enhance the quality of our service in this area. The next time your travels bring you to Chengdu, we hope you'll consider staying with us again, allowing us to provide the unparalleled service you rightfully deserve.

Best Regards,

John Lim
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

4 分 - 总分为 5

Disappointed

来自 LFB51 从 TX

We were disappointed in the evening Happy Hour. The offerings were cold cuts, etc. and a fixed offering of three items that were brought to our table. Of the several nights we were there, the only item that we were interested in eating was the fried shrimp. We found the staff catered to certain individuals, two of which were not us.

Breakfast in the restaurant was wonderful. The staff even allowed us to begin breakfast on our last day a little before they were ready to open due to our early flight

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear LFB51,

Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your insights, as they help us improve our services.

I apologize for your disappointment with our evening Happy Hour offerings. We strive to provide a variety of options that cater to all our guests, and I regret that we fell short during your stay. Your comments about the staff's attentiveness are also noted, and I will address this with our team to ensure everyone receives the service they deserve.

On a positive note, I’m delighted to hear that you enjoyed breakfast and that our staff could accommodate your early flight. Your satisfaction is important to us, and I’m glad we could make your last morning a bit easier.

We hope to welcome you back in the future and provide you with an even better experience.

Warm regards,
John Drummond
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

4 分 - 总分为 5

Excellent Room Service from Dennis

来自 Andre28 从 Hong Kong

I rate Dennis, Captain of Room Service as the main contributor each time I stay here and he is so professional, polite and helpful to satify my individual needs and to go the extra mile. I rate him 10 out of 10. I checked in on Sunday 16 March and am still here today 22 March and every time I come back MAINLY due to Dennis. I have lounge access and use it with my guests only and commend the phillipino guy there who we also met last time. Lars, their boss is also great to keep everyone happy !

The room cleaning staff are also very friendly and professional.

The location is great and convenient !

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Andre28,

Thank you so much for your kind words regarding your recent stay with us! We are thrilled to hear that Dennis from our in room dining team, has made such a positive impact on your experience. I will be sure to share your compliments with him, as well as with Lars.

It’s wonderful to know that our team’s efforts to provide exceptional service are recognized and appreciated.

We’re also glad to hear that you found our room cleaning staff friendly and professional, and that you enjoyed our convenient location. Your feedback encourages us to continue striving for excellence.

We look forward to welcoming you back on your next visit! If there’s anything more we can do for you during your stay, please don’t hesitate to reach out.

Warm regards,
John Drummond
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Comfortable bed and location good and friendly

来自 Ed0515 从 Taipei

The hotel location is very good and near the Victoria port. The traffic is very convenient and easy for shopping. The room view is very good. Check in is very fast. The staff are very nice and friendly. The Bed is very comfortable and let me have a good night. lt is a very good experience with this traveling.

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Ed0515,

Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location near Victoria Port, as well as the convenience of nearby shopping and transportation.

It’s fantastic to know that you found our check-in process efficient and that our staff made you feel welcome. We’re also thrilled to hear you had a comfortable night’s sleep in our beds.

Your positive experience means a lot to us, and we hope to welcome you back soon for another enjoyable stay. If you have any further comments or requests, please feel free to reach out.

Warm regards,
John Drummond
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

4 分 - 总分为 5

Lovely Hotel

来自 Riles 从 UK

Very good location you can walk straight onto the Harbour
We were disappointed the Pool was closed my itinerary said it would be open on 14th March we arrived on the 15th and it was still closed until 21st we was offered to go to the hotel next door but felt uncomfortable when we went there
As we were here for 5 days we wanted to relax a little more around the pool if we was told prior to arrival we could have changed hotels

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Riles,

Thank you for sharing your thoughts regarding your recent stay with us. We appreciate your feedback and are glad to hear that you enjoyed our convenient location near the Harbour.

I sincerely apologize for the inconvenience caused by the pool being closed during your visit. I understand how important this amenity is for relaxation, and I regret that we were unable to inform you of the closure prior to your arrival. Your feedback regarding the alternative arrangements at the neighbouring hotel is also noted, and I will address this with our team to ensure we provide better options moving forward.

We strive to provide a memorable experience for all our guests, and I’m sorry we fell short during your stay. If you choose to visit us again, we would be more than happy to offer you a special rate and ensure a more enjoyable experience.

Thank you once again for your feedback, and we hope to welcome you back in the future.

Warm regards,
John Drummond
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

4 分 - 总分为 5

Pleasant Surprise

来自 Aaron Burns 从 Dongguan, China

I've stayed at many IHG hotels in Hong Kong, but this was the first time that I stayed at this property. I was a bit worried about the location...but don't let that bother you too much! It's not too far or a walk from the East TST Station and just minutes away from the end of the Avenue of Star area.

The club lounge was fantastic! We really enjoyed afternoon tea, evening drinks/snack and a great breakfast too.

For Platinum Elite Benefits
-Early check-in was requested, but not met.
-Room upgrade was to a "city" view, which was starring at 1 old building :)
-A higher floor would have been nice too as there was a lot of noise from the room above (running and jumping)

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Aaron Burns,

Thank you for taking the time to share your experience during your recent stay with us. We’re delighted to hear that you enjoyed the convenience of our location and had a fantastic time in our club lounge, especially with the afternoon tea and breakfast offerings.

However, I sincerely apologize for not meeting your expectations regarding your Platinum Elite benefits. I understand how important early check-in and room upgrades are, and I regret that we were unable to provide you with a higher floor or a more favourable view, if I may suggest on future bookings you book one of our side harbour view rooms and then it will be 1 category upgrade, this will give you the full harbour view, with the early check in we are unable to offer this on certain occasions due to occupancy the night before.

Your feedback about the noise from the room above is also noted, and we will address this with our team to improve the comfort of our guests.

We truly appreciate your insights and hope to have the opportunity to welcome you back in the future. If you have any specific requests for your next stay, please let us know, and we will do our best to accommodate them.

Warm regards,
John Drummond
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

3 分 - 总分为 5

Hotel old not worth

来自 ANIL zee 从 New Delhi

Hotel property was nice but old location was nice but price is not worthy of the rooms .

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear ANIL zee,

Thank you for taking the time to share your experience during your recent stay with us. I sincerely apologize for not meeting your expectations, your feedback is important and I appreciate your insight.

I hope to have the opportunity to welcome you back in the future. If you have any specific requests for your next stay, please let us know, and we will do our best to accommodate them.

Warm regards,
John Drummond
General Manager

0 点

0/ 0的投票认为这条意见有用。

InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Comfortable bed and nice view, but..

来自 Grandpa 从 Hermosa Beach, CA

We booked package deal got 17th floor and breakfast. the beds were comfortable, great harbor & city view from our room. A slight draw back was occasional noise from either above or next door. The 18th floor is pool & gym, not sure where the noise was from. The pool area looks ok, too bad, there's no jacuzzi, we didn't end up using the pool.

GreaterChina

Hotel Staff

已发布 2025年3月28日

Dear Grandpa,

Thank you for sharing your experience with us regarding your recent stay.

We’re thrilled to hear that you enjoyed your comfortable bed and the great views from your room on the 17th floor, I apologize for the occasional noise disturbances you experienced. We understand how important a peaceful environment is for our guests, and we will look into this matter to ensure a more comfortable stay in the future.

While we're glad you had the opportunity to see the pool area, we appreciate your feedback regarding the absence of a jacuzzi. Your comments help us enhance our facilities and guest experience.

Thank you once again for your valuable insights. We hope to welcome you back soon for an even more enjoyable stay.

Warm regards,
John Drummond
General Manager

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