The hotel and staff were great, our room was upgraded to a suite. We really loved it. The location was very convenient just 20 min from the airport and 15 min walk from the train station. One thing was that the bed was quite soft so we prefer a hard bed.
Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian.
We are delighted to know that you enjoyed your stay with us and that our convenient location made your stay experience more memorable. We are also very glad to know that our guest relation service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you for your comments about in-room beds. If you need hard bed, please call our guest service Center.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,
Thank you sincerely for your support and valuable feedback on our hotel. Our comfortable and clean rooms are equipped with a cozy bed, a leisure sofa, an LCD TV, high-quality bathroom amenities, and premium toiletries. The mini-bar in the room also includes complimentary bottled water and beverages.
In the morning, we serve a well-prepared breakfast featuring a combination of Chinese and Western dishes, including a made-to-order noodle station, ensuring a nutritious and balanced meal. A better breakfast fuels a great day!
It has been our honor to accompany you during this pleasant stay, and we look forward to welcoming you back on your next visit.
Dear guest, thank you for your positive feedback. The hotel is conveniently located in the central urban area of Beijing, with complete surrounding facilities and adjacent to Beijing South Railway Station. It is about 40 minutes drive from Beijing Universal Resort and 10 minutes walk from Tianqiao Art Center. It is conveniently located to famous tourist attractions such as Qianmen Dashilan, Temple of Heaven Park, Taoranting Park, Tiananmen Square, Forbidden City, Wangfujing and China Unicom Beijing Branch, as well as commercial and business districts. Transport is very convenient. We look forward to your next visit, Have a great day! IHG Social Listening Team
Thank you for your wonderful feedback and for choosing InterContinental Lijiang Ancient Town Resort! We’re thrilled to hear that you enjoyed our unique setting—nestled right beside the Old Town yet offering a serene, village-like retreat. It’s delightful to know that your room met your expectations in comfort and cleanliness, and that our team, especially Julie, made your stay memorable with personalized care. Your recognition means the world to us, and we’ll be sure to celebrate her for going above and beyond.
To be counted among the best stays you’ve experienced globally is truly an honor. We can’t wait to welcome you back for another exceptional journey in Lijiang!
Having stayed four nights recently, I was able to appreciate the resort setting and wonderful service at the InterContinental Lijiang: such beautiful design inside and out, calm and relaxed atmosphere, great sleep quality, delicious breakfast with a separate members area, 5-star quality facilities throughout the property, and it’s located very close to ancient town of Lijiang (it’s basically part of it). Be sure to use the North entrance/exit when exploring the town. Where the hotel really shines though is its staff, who effortlessly create an environment of harmony an warmth. Every single team member showed genuine care, and always with a smile. The service standards here even exceeded the expectations of a well-seasoned traveler like me. I wish to praise the front desk staff who were always readily available to assist, and the Club Lounge team, especially Amy who did a tremendous job every day ensuring that the lounge and F&B presentation was kept meticulously neat and tidy, but also extending a very warm welcome to all guests and interacting with them with great attention and hospitality. Fantastic approach to customer service. It shall be noted that most team members actually speak English quite well, which helps of course to communicate. It is indeed quite uncommon in China even in the best hotels. In summary, I was so glad to call this hotel my home for four days. I was impressed especially by the wonderful staff who ensured that I would enjoy every moment of my stay. Rarely do I rate a hotel with a perfect score, but in this case, it’s well deserved. It is one of the finest examples of the InterContinental brand that I’ve come across in the world. I will certainly be back.
Thank you for choosing InterContinental Lijiang Ancient Town Resort and for sharing such a detailed and heartfelt review of your stay with us. We are absolutely delighted to hear that your four-night experience exceeded your expectations and left you with such wonderful memories.
It brings us immense joy to know that you appreciated our resort’s serene atmosphere, thoughtful design, and premium facilities—from the comfort of your room to the culinary delights at breakfast. Your kind words about our North Gate access to the Ancient Town are also much appreciated, and we’ll be sure to share this tip with future guests!
Most importantly, we are truly honored by your praise for our exceptional team. Creating a harmonious and warm environment is at the heart of our service philosophy, and it’s rewarding to hear that every interaction—from our Front Desk to the Club Lounge—reflected this. Your special mention of Amy’s dedication and hospitality has been shared with her and the entire team; such recognition inspires us to keep striving for excellence.
We also appreciate your note about our team’s English proficiency—it’s wonderful to hear this enhanced your stay, and we’ll continue to invest in training to maintain these standards.
As a seasoned traveler, your acknowledgment that this is "one of the finest examples of the InterContinental brand globally" is the highest compliment we could receive. We’re thrilled you felt at home with us and cannot wait to welcome you back for another unforgettable stay. Until then, safe travels!
This will be one of the hotel that I will highly recommend to my friends and family. Staffs are friendly, courteous and helpful. Rooms are clean and very well keep. The surrendering streets provide a cozy shopping and walking experience. The park like area outside made it difficult to decide should we stay inside the hotel to relax or keep strolling outside to enjoy the beautiful night scene.
Warm greetings from the InterContinental Taichung!
Thank you so much for your wonderful feedback. We are truly delighted to hear that you have a wonderful stay with us, your compliment makes our day and motivate us to continue offer high quality service.
We’re also glad you enjoyed the charm of the surrounding streets and the relaxing park-like atmosphere outside the hotel. It’s always a joy to hear that our location provided the perfect balance between indoor comfort and outdoor discovery.
We look forward to welcoming you back for another memorable stay.
My whole experience at your facility was excellent. Your staff was very professional and the facilities were clean and very comfortable. I would highly recommend your hotel to friends and family members.
Dear guest,We are extremely delighted to receive your wonderful compliment! It brings us great joy to know that you had an excellent experience during your stay with us. Our team has always been committed to providing professional service, and we strive to maintain clean and comfortable facilities for every guest. Your high recommendation to friends and family is the highest praise we could ask for. It encourages us to keep up the good work and continuously improve our services.We sincerely hope to welcome you back soon, and we will do our best to make your next visit even more memorable.Best regards,IHG Social Listening Team
This hotel was great! Spacious room and great front desk service in providing the preferred room type for me. It is great value and in a nice location. There is a bus stop right next to the hotel and the metro isn't that far away. It is also only a short walk to Pier 2. I will only be staying here whenever in Kaohsiung. My status was also recognized at check in.
Thank you for taking the time to tell us about your experience at Holiday Inn Express Kaohsiung Love River. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Convinient location, near transportations and several local attractions.
来自Henry从California, USA
This hotel is well maintained. The room is clean, bed is comfortable. Breakfast has good varieties. Front desk staffs are friendly and knowledgeable. They were able to recomment a few good places to try some local foods.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you will visit us again.