GreaterChina 的贡献

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

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总体

4 分 - 总分为 5

Great place to be recommended

来自 Waldo 从 Taipei

Great staff and nice restaurants with service. Roof bar's food is expensive and less.

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear Waldo

Warm greetings from Voco Chiayi!

Thank you for your kind words about our team and restaurant service. We’re truly glad to know that our staff made a positive impression and that you enjoyed dining with us.

We also appreciate your honest feedback regarding the rooftop bar. Your comments on the portion size and pricing have been noted, and we will certainly share them with our culinary and management teams for careful review. Providing value and quality in every part of the guest experience is very important to us, and your insights help us to improve.

We hope to have the pleasure of welcoming you back again soon and offering you an even better experience on your next visit.

Warm regards,

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

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总体

2 分 - 总分为 5

團客太多很像香客大樓

来自 Amber 从 Taiwan

Although there are six elevators, I had to wait five minutes over the weekend due to the influx of tour groups, and their behavior was quite poor. Overall, the experience didn’t feel like a stay in a room costing 7,000 NT per night. The room’s facilities were dull, with no view, and the common areas were crowded with tour groups, even at nearly 10 PM, the bar was full of families with children. The mattress was too soft, making it difficult to sleep, and aside from the bread, the breakfast was not good.

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear Amber

Warm greetings from Voco Chiayi.

Thank you for taking the time to share your recent stay experience with us. We are truly sorry to hear that your visit did not meet your expectations, and we sincerely apologize for the inconveniences you encountered.

We regret that the elevator wait times and the presence of large tour groups affected the overall comfort and ambiance of your stay. As a new and growing hotel, we are currently reviewing our traffic flow and guest group management to better balance the experience for both leisure and individual travelers, especially during weekends and peak hours.

We’re also sorry that the room ambiance, mattress comfort, and breakfast offerings did not live up to what you had anticipated, particularly considering the room rate. Your feedback regarding the softness of the mattress and lack of variety in breakfast (aside from the bread) has been shared with our housekeeping and culinary teams for immediate review and discussion. We strive to provide both comfort and quality across all areas of the guest experience, and it’s clear that we have room to improve.

Please know that your insights are extremely valuable to us, and we are committed to refining every aspect of our service and facilities. We truly hope to have the opportunity to welcome you back in the future, and to provide you with a much more enjoyable and satisfying stay.

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

Another wonderful stay

来自 llly 从 Kaohsiung

Still got a cozy room with nice upgrade, and i’ve seen the improvement of the breakfast buffet, taste great than before! nice work!

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear llly

Warm greetings from Voco Chiayi!

Thank you so much for your kind feedback and for recognizing the improvements we’ve made. We’re thrilled to hear that you enjoyed your upgraded room and that the changes to our breakfast buffet have made a positive impact on your experience. It’s wonderful to know that you found the food even more enjoyable than before!

We truly appreciate your support and your recognition of the efforts we’re making to continuously enhance our guest experience. We look forward to welcoming you back and ensuring that your next stay is even more memorable.

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

Nice staycation during weekdays

来自 llly 从 Kaohsiung

Thank you for all efforts from the frontline staffs, it’s a memorable stay.

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear llly

Warm greetings from Voco Chiayi!

Thank you so much for your kind words. We’re absolutely thrilled to hear that your stay with us was memorable, and we truly appreciate you recognizing the efforts of our frontline staff. Your feedback is incredibly motivating for the team, and we will be sure to share your compliments with them.

It’s our goal to provide every guest with a warm and welcoming experience, and your feedback affirms that we’re on the right track. We look forward to welcoming you back for another wonderful stay!

Warm regards,

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

A great hotel with welcoming staffs

来自 llly 从 Taiwan

Always got a warm and thoughtful service here, another wonderful stay!

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear llly

Warm greetings from Voco Jiayi!

Thank you so much for your kind message. We're overjoyed to know that you had such an enjoyable holiday experience with us.

We wish for the memories you made here to remain with you, and we anticipate welcoming you back for another rejuvenating and joyful stay in the future.

Until then, safe travels and warmest wishes!

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

Warm service

来自 Jennifer

Overall the service offered by staff was really great.

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear Jennifer

Warm greetings from Voco Chiayi!

Thank you for taking the time to share your wonderful feedback. We are so happy to hear that you had a great experience with our staff and that the service provided met your expectations. It’s always our goal to create a welcoming and attentive environment for our guests, and your kind words affirm that we’re on the right track.

We look forward to welcoming you back in the future for another exceptional stay!

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

1 分 - 总分为 5

Worst IHG hotel experience

来自 Johnny 从 Hsinchu, Taiwan

1. Poor parking lot configuration.
2. Not enough manpower and no express check-out.
3. The room was not clean and not bad sound isolation.
5. Breakfast was crowded and not enough food was available.
6. Priority is given to group guests, with no regard for individuals or families.

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear Johnny

Warm greetings from Voco Chiayi!

Thank you for taking the time to provide us with your detailed feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please allow me to address the concerns you’ve raised:

Your feedback regarding the layout will be shared with our operations team as we continue to improve the parking experience for everyone.

We apologize for the delay and the lack of express check-out options. We are actively working on staffing solutions to better serve all of our guests and make check-out as smooth and efficient as possible.
We sincerely regret that the cleanliness of your room was not up to standard. Rest assured, we will review our housekeeping procedures to ensure all rooms are thoroughly cleaned.
We are truly sorry that breakfast was overcrowded and that food items were not replenished in a timely manner. We will review our breakfast service to ensure better food availability and more efficient management during peak hours.

We appreciate your honest feedback, as it allows us to pinpoint areas for improvement and provide a better experience for future guests. We hope you will give us another opportunity to serve you, and we are confident that we will address these issues to create a more enjoyable stay for all.

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

a nice hotel option

来自 llly 从 Taiwan

Came back again with the warm welcome from the staff here, always a cozy choice if you’re a diamond elite member with the enjoyable breakfast and peace time during the weekdays!

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear llly

Warm greetings from Voco Chiayi!

We are absolutely delighted to welcome you back, and we’re so pleased to hear that you had another enjoyable stay with us. As a Diamond Elite member, your loyalty and trust mean a great deal to us, and we are thrilled that you continue to find our hotel a cozy and peaceful choice during the weekdays.

Your kind words about the warm welcome from our staff and the enjoyable breakfast truly inspire us to continue providing top-notch service and comfort. We look forward to your next visit and will ensure that your experience is just as memorable.

Thank you again for choosing Voco Chiayi!

Warmest regards,
The voco Chiayi Team

0 点

0/ 0的投票认为这条意见有用。

voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

Good hotel on service

来自 Aries 从新北市

I was impressed by the hotel facilities and service attitude, except for the location being slightly away from the city center.

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear Aries

Warm greetings from Voco Chiayi!

Thank you so much for your kind feedback. We’re thrilled to hear that you were impressed by our hotel facilities and the service attitude of our team. Our staff works hard to ensure each guest has a memorable stay, and it’s rewarding to know that their efforts made an impact on your experience.

We do understand your point about our location being slightly away from the city center. While we are situated in a more tranquil area, many of our guests find it to be the perfect retreat for relaxation, with easy access to the beautiful Alishan region. We truly appreciate your understanding and hope that the peaceful surroundings helped make your stay even more enjoyable.

We look forward to welcoming you back for another wonderful stay at Voco Chiayi!

Warm regards,

Warmest regards,
The voco Chiayi Team

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voco Chiayi

嘉义福容voco酒店位于嘉义市西区，紧邻世贤路绿园道，交通便捷。酒店距离嘉义火车站仅10分钟车程、高铁嘉义站约30分钟车程、距中山高嘉义交流道仅仅只有4公里不到。酒店外围景点丰富多样，有桧意森活村、嘉义文创园区、故宫南院等，更是前往阿里山、玉山国家公园的中继站，适合各个不同年龄层的旅客。嘉义福容voco酒店拥有融合在地元素、舒适豪华的客房及套房。从奢华的品牌洗浴用品到高质量的寝具，让您悠然自在，享受富有质感的独处时光。酒店内各具风格的餐厅，满足您的味觉飨宴。 Lobby Café 提供高品质的咖啡、饮料与轻食;Join's Bistro让您一边小酌放松，一边俯瞰嘉义日夜美景;二楼的田园西餐厅则汇集了全球经典特色美食;福粤楼中餐厅是精致港式饮茶的代表。嘉义福容voco酒店拥有可轻松容纳460人的大宴会厅。酒店更有专业的订席团队，能针对各类型的宴务需求订制个性化方案，让活动精彩圆满。

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总体

5 分 - 总分为 5

Wonderful Stay !

来自 Chiikawa

I would like to express my sincere gratitude and appreciation for the exceptional service provided by Nelson and Felix at the front desk during my recent stay at your hotel.

Nelson was incredibly warm and welcoming upon my arrival, offering helpful information about the hotel amenities and the local area. His professionalism and attentiveness made me feel immediately at ease.

Felix also went above and beyond to ensure my needs were met, handling my requests with efficiency and a friendly attitude. His positive demeanor and willingness to assist made a great impression on me.

Both Nelson and Felix truly exemplify outstanding customer service, and I am grateful for their efforts in making my stay so enjoyable. Their friendly and professional approach is a testament to the high standards of your hotel.

Thank you again to Nelson and Felix for their exceptional service!

GreaterChina

Hotel Staff

已发布 2025年4月10日

Dear Chiikawa

Warm greetings from Voco Chiayi!

Thank you so much for sharing your wonderful feedback with us. We are thrilled to hear that both Nelson and Felix made such a positive impact on your stay. Their dedication to delivering exceptional service and their friendly, professional demeanor truly reflect the high standards we strive for at Voco Chiayi.

We are so grateful for your kind words and will be sure to pass on your compliments to both of them. It’s guests like you that motivate our team to continually improve and provide the best possible experiences.

We look forward to welcoming you back in the future and hope to provide you with another memorable stay.

Warmest regards,
The voco Chiayi Team

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