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    2017年2月20日
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    2025年4月20日
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GreaterChina 的评论意见
 
常州九洲新世界智选假日酒店诚邀您在下次到访常州时莅临下榻,获享舒适与便利。 酒店地理位置优越,位于天宁区劳动西路、九洲新世界广场购物中心内,邻近常州火车站、常州天宁禅寺、中华恐龙园、淹城春秋乐园,驱车前往常州奔牛机场十分快捷。 酒店所在的九洲新世界广场,依托浪漫景观花园、实景水幕造型等新颖设计,是一个小资情怀圣地,更是餐饮、购物的聚集地。 步入大堂,简单流畅的线条和布景打造时尚现代空间。酒店拥有清新时尚的客房,在此您可以尽享优质睡眠,畅爽沐浴,高速网络和卫星频道等惬意体验。酒店餐厅每日设有中西式的营养自助早餐. 酒店另有2 间标准会议室,分别可容纳30人、100人。商务中心提供高速互联网、打印、传真、复印和IT服务,是各类宴请、会务的优选。 无论是假期、还是公务,到访常州时下榻常州九洲新世界智选假日酒店是您的“睿智之选”。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Extremely Disappointed by Room Change Policy
来自 Maddox
I am very disappointed with my recent experience at this hotel. When I made the reservation, both the king room and the twin room were listed at the same price. However, upon arrival, I requested to switch from a king bed to a twin room and was told that I needed to pay a price difference. This makes absolutely no sense, as the prices were clearly the same at the time of booking.
客户化身
已发布 2025年4月12日
Dear Guest,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for not delivering a pleasant experience to you. Your feedback is highly valued by our hotel. Your check-in occurred during the Qingming Festival holiday, a period when our room rates were subject to real-time fluctuations. Due to the system's display of room costs, the membership price for a twin room was 64 yuan higher than that for a king room on the day of your arrival. We deeply regret any inconvenience this may have caused you.
We are committed to ongoing improvement and will work diligently to enhance our service standards. In situations where occupancy rates are not at their peak, we will make every effort to fulfill guests' preferences for room types.
Your satisfaction is our top priority, and we look forward to providing you with another memorable stay.
Warm regards,IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
杭州黄龙智选假日酒店诚邀您在到访杭州时获享舒适与便利。尽情享用设有中西式菜肴的每日免费自助早餐 。无论是假期,还是公务,您到访杭州时请下榻杭州黄龙智选假日酒店。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Hotel facilities are relatively old
来自 James NYC.
The hotel facilities are relatively old and need to be replaced in time.
客户化身
已发布 2025年4月12日
Dear guest,
Thank you for taking the time to share your valuable feedback with us. Our facilities may appear somewhat aged in terms of their exterior, but we are actively maintaining and servicing them to ensure they remain fully functional. We sincerely apologize that the condition of the facilities did not meet your expectations during your stay. Moving forward, we will enhance our maintenance efforts and expedite updates and replacements.
If you encounter any issues with the facilities during your stay, please don’t hesitate to contact our staff—we will do our best to resolve them promptly. We warmly invite you to choose our hotel again in the future.
Best regards,
IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
广州花都皇冠假日酒店位于广州白云国际机场空港中心区域,距离机场的直线距离约5公里,连接地铁9号线清塘站上盖,距离机场仅2站之遥,距离广州北站直线距离约6公里,距离广州市中心城区及广州国际会展中心(琶洲展馆)直线距离约32公里,酒店每天均为住店客人提供多趟穿梭巴士服务往返机场,广交会期间还为住店客人提供穿梭巴士服务往返琶洲展馆,为所有宾客带来便捷之旅。 酒店拥有299间舒适客房和中、西餐厅以及酒吧,设备完善的健身房以及户外园林泳池,总面积1100平方米的皇冠宴会厅及7个多功能厅,满足各种会议、宴会、婚礼的需求。 选择广州花都皇冠假日酒店,为您打造一个舒适愉悦的居停之所,让您的商旅成就事业,也能成就生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Good experience
来自 Cindy Shanghai
Hotel staff are very friendly and provide quick response
客户化身
已发布 2025年4月12日
Dear Guest,
Thank you for coming to Crowne Plaza Guangzhou Huadu.
We are pleased to learn that you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence.
Thank you again for your time and come visit us again shortly.
Sincerely,
Eric Cheng
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
上海浦江智选假日酒店诚邀您在下次到访上海时莅临下榻,获享舒适与便利。 酒店地理位置优越,坐落于闵行区浦江镇中心-浦星公路800号A栋,毗邻南北高架(江桦路出口),距离上海虹桥国际机场约25公里,距离上海浦东国际机场约43公里;距离上海迪士尼度假区约27公里。酒店附近8号线浦江镇站可以直达上海的中心区域-人民广场。酒店周边有华侨城商业中心,新田360商场,上海浦江郊野公园,是您入住期间放松休闲,享用特色美食的首选。 客房都配备高速宽带上网, USB充电口及50寸液晶电视。位于酒店一层的智空间,提供丰盛美味的中西式自助早餐,开启探味之旅。24小时自助洗衣阁为您提供完善的自助式洗衣、烘干和熨烫设施。 无论是假期、还是公务,让上海浦江智选假日酒店成为您到访上海时的睿智之选。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
没有服务的糟糕体验
来自 Kelven 日本京都
5号晚上入住。前台服务人员(叫Jack的男性工作人员)办理的入住。全程睡眼蒙眬,没有精神。没有任何迎宾的态度。都不知道为什么这样的人会被安排在酒店最重要的门面,第一印象极其差。住IHG那么多年以来,这是唯一一次感受到前台工作人员的冷漠。
入住后忙着准备洗浴,然后电话告知前台缺一双拖鞋。但是为了等待这双拖鞋足足等了超过20分钟!!!从一楼到六楼爬都不需要那么长时间吧?
更夸张的是卫生间洗漱盆下面还漏水!!!这什么硬件措施?!我怕是住了一个假的IHG酒店吧?
早餐也是,连个冰牛奶都没有。然后甜品也上的极慢。都快吃完了才端出来。为什么不在早餐开始之前就准备好?
不会再入住第二次。
客户化身
已发布 2025年4月12日
尊敬的客人,感谢您入住上海浦江智选假日酒店,非常抱歉给您带来了如此不愉快的入住体验,您反馈的每一个问题我们都高度重视。关于服务,我们历来对这一点尤为重视,我们已第一时间展开调查,后续也会加强员工培训,强化服务意识,确保每位客人都能感受到热情专业的服务。我们也会立即安排专业人员对房间进行全面检查和维修,同时加强对酒店设施的日常维护和巡检,保障硬件设施的正常使用。我们也留意到此次的早餐没能带给您更多惊喜。我们会与餐饮部门沟通协调,优化早餐供应方案,提前做好食材和菜品的准备工作,确保为客人提供丰富、及时、优质的早餐服务。期待能有机会再次为您服务,重新赢得您的信任。智选假日宾客关怀团队
 0 点
0/ 0的投票认为这条意见有用。
 
上海浦江智选假日酒店诚邀您在下次到访上海时莅临下榻,获享舒适与便利。 酒店地理位置优越,坐落于闵行区浦江镇中心-浦星公路800号A栋,毗邻南北高架(江桦路出口),距离上海虹桥国际机场约25公里,距离上海浦东国际机场约43公里;距离上海迪士尼度假区约27公里。酒店附近8号线浦江镇站可以直达上海的中心区域-人民广场。酒店周边有华侨城商业中心,新田360商场,上海浦江郊野公园,是您入住期间放松休闲,享用特色美食的首选。 客房都配备高速宽带上网, USB充电口及50寸液晶电视。位于酒店一层的智空间,提供丰盛美味的中西式自助早餐,开启探味之旅。24小时自助洗衣阁为您提供完善的自助式洗衣、烘干和熨烫设施。 无论是假期、还是公务,让上海浦江智选假日酒店成为您到访上海时的睿智之选。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
入住体验极差,设置服务糟糕
来自 Kelven 日本京都
5号晚上入住。前台服务人员(叫Jack的男性工作人员)办理的入住。全程睡眼蒙眬,没有精神。没有任何迎宾的态度。都不知道为什么这样的人会被安排在酒店最重要的门面,第一印象极其差。住IHG那么多年以来,这是唯一一次感受到前台工作人员的冷漠。
入住后忙着准备洗浴,然后电话告知前台缺一双拖鞋。但是为了等待这双拖鞋足足等了超过20分钟!!!从一楼到六楼爬都不需要那么长时间吧?
更夸张的是卫生间洗漱盆下面还漏水!!!这什么硬件措施?!我怕是住了一个假的IHG酒店吧?
早餐也是,连个冰牛奶都没有。然后甜品也上的极慢。都快吃完了才端出来。为什么不在早餐开始之前就准备好?
不会再入住第二次。
客户化身
已发布 2025年4月12日
尊敬的客人,感谢您入住上海浦江智选假日酒店,非常抱歉给您带来了如此不愉快的入住体验,您反馈的每一个问题我们都高度重视。关于服务,我们历来对这一点尤为重视,我们已第一时间展开调查,后续也会加强员工培训,强化服务意识,确保每位客人都能感受到热情专业的服务。我们也会立即安排专业人员对房间进行全面检查和维修,同时加强对酒店设施的日常维护和巡检,保障硬件设施的正常使用。我们也留意到此次的早餐没能带给您更多惊喜。我们会与餐饮部门沟通协调,优化早餐供应方案,提前做好食材和菜品的准备工作,确保为客人提供丰富、及时、优质的早餐服务。期待能有机会再次为您服务,重新赢得您的信任。智选假日宾客关怀团队
 0 点
0/ 0的投票认为这条意见有用。
 
北京丽都皇冠假日酒店以舒适的居停氛围,一应俱全的餐饮、会务及娱乐设施,成为商旅出行或休闲度假的理想选择。酒店地理位置非凡,紧邻798和751艺术区、恒通国际商务园以及各大公司的北京总部属地,毗邻“燕莎”和“望京”两大商圈,同时也是备受追崇的“丽都商圈”内标志性建筑。距展览中心新馆、中国国际展览中心和国家会议中心交通便捷,与酒店相邻的10号和14号线和机场专线,或是随时候命的租车服务便于您的出行。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable hotel, great gym, good service, with improvement needed for breakfast
来自 Alice Zhong Copenhagen
Overall, I am very happy with the stay in Crowne Plaza Beijing Lido. This is my second stay and will come back again. I've been staying in different Crowne Plaza hotels in Europe and their overall quality is satisfactory.
Crowne Plaza Beijing has nice rooms, great gym facilities, and really good staff and services. The room is spacious with comfortable bed. I have enjoyed using the gym and the gym has more equipment than I expected. I hope to try the swimming pool next time.
However, I do see an improvement needed at breakfast. I've seen other Crowne Plaza hotels serving fabulous breakfast in Europe. In Beijing Lido, more variety of dishes are needed. It would be great to have more fresh drinks and juices, as most juices are concentrated. Only 2 options of fresh juices are available. Sometimes, the food cannot be refilled fast enough. As a long staying customer, I don't see many variants of dishes as most dishes are the same every day. It would be nice to see some different choices of food from days to days. The omelet can be cooked better!
The staff is doing a great job and they are friendly and provide very good service. I highly recommend this hotel!
客户化身
已发布 2025年4月12日
Dear guest, thank you for prompt feedback to let us know your experience while staying with us. We are pleased to know that you are satisfied with our staff service and environment ,and wo got the issue your raised,we value your reviews which will help us to improve our service and facilities to your next visit. Hope you like our hotel and will come back again.Have a nice day. —— Hotel management
 0 点
0/ 0的投票认为这条意见有用。
 
上海,是既现代化又不失古朴韵味的一座城市,有着”东方巴黎”的美称,繁荣的社会景象为这座城市添了几分不一样的风情。 上海青浦新城智选假日酒店位于上海市青浦区盈港东路8999弄1号,魔都商业广场5楼—9楼。酒店周边交通便捷,地铁17号线青浦新城站下来可直达酒店,虹桥枢纽、国家会展中心、东方绿洲旅游区、朱家角古镇,周边丰富的商业休闲配套为您的出行增添便捷。酒店毗邻青浦工业园区、奥特莱斯、万达茂、魔都里商业广场和宝龙商业广场等大型商业购物中心。 酒店采用“新一代”设计,打造出一个集工作、休闲、餐饮为一体的共享“智·空间”,在早餐时段,请您尽情享用设有中西式菜肴的每日自助早餐。而在其他时段,向您提供灵活多变的工作和休闲模式,全方位满足您的住宿要求。 酒店除了拥有132间客房外,还拥有自动售货机以及其它自助式服务设施。只为您打造优质的的服务。 无论是假期,还是公务,您到访上海青浦时请下榻上海青浦新城智选假日酒店。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Clean and comfortable
来自 Port Macquarie traveller Port Macquarie
We stayed at the Holiday inn Express in Qingpu as we wanted to spend a day at the close by water town. We arrived early but were permitted to check in which was great. The room was standard and comfortable. As a IHG member I was not acknowledged in any way but communication was difficult due to the language barrier. We also received a knock on the door at 10.30 pm asking for our passports to be scanned which we felt could have waited until morning. The breakfast buffet was sufficient so overall value for the price we paid.
客户化身
已发布 2025年4月12日
Dear guest,
Thank you for taking the time to share your candid review. We are pleased that you have recognised some of our services, but we are also aware that there is still room for improvement. We will continue to enhance our services and improve ourselves accordingly. Thank you again for your support and understanding! IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
酒店座落於高雄市中心精華地段,緊鄰重要交通道路、大眾運輸、中央公園與百貨商圈,是都市中的綠洲與高品質生活指標,距離小港國際機場或左營高鐵車站直線距離約8公里。館內129間寬敞的客房及套房依託高雄百年歷史和人文故事,將大船入港、報關戳章、木箱、罐頭、童年零嘴等在地元素巧妙融入其中,淋漓再現這座城市的過往今來。 此外,每間溫馨客房均配備了超大睡床、高速網路連接,以及水療式淋浴等完善的高品質設備,讓您的旅居更加舒心愜意。千萬別錯過位於頂樓的高空酒吧Pier No.1,及Wok on the Park各式美饌,還有英迪格人特有的熱情且貼心服務,都能讓您回味港都韻味。我們誠摯地歡迎您體驗高雄市新興區耳目一新的鄰間文化。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Famous brand, but not real
来自 JamesLu Taipei
Your price is higher than Cozzi’s, but the stay experience is not as comfortable.
First, the room is too small.
Second, the lighting is too dim.
Third, there was no hot water for the shower in the morning.
客户化身
已发布 2025年4月12日
Dear Indigo friend JamesLu,
Thank you for your feedback. We're truly sorry to hear that your stay did not meet your expectations. We appreciate you bringing these issues to our attention.
We understand your concerns about the room size, lighting, and the lack of hot water in the morning. Please know that we are actively reviewing these matters with our team to ensure improvements are made. Providing a comfortable and pleasant stay is very important to us, and your input helps us do better.
We hope to have the opportunity to welcome you again in the future and provide you with a much-improved experience.
Once again, thank you for choosing our hotel. We look forward to the opportunity of hosting you again and providing you with outstanding experience.
Best regards,
Hotel Indigo Management Team
 0 点
0/ 0的投票认为这条意见有用。
 
酒店座落於高雄市中心精華地段,緊鄰重要交通道路、大眾運輸、中央公園與百貨商圈,是都市中的綠洲與高品質生活指標,距離小港國際機場或左營高鐵車站直線距離約8公里。館內129間寬敞的客房及套房依託高雄百年歷史和人文故事,將大船入港、報關戳章、木箱、罐頭、童年零嘴等在地元素巧妙融入其中,淋漓再現這座城市的過往今來。 此外,每間溫馨客房均配備了超大睡床、高速網路連接,以及水療式淋浴等完善的高品質設備,讓您的旅居更加舒心愜意。千萬別錯過位於頂樓的高空酒吧Pier No.1,及Wok on the Park各式美饌,還有英迪格人特有的熱情且貼心服務,都能讓您回味港都韻味。我們誠摯地歡迎您體驗高雄市新興區耳目一新的鄰間文化。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Excellent all around
来自 Jsaul SF, CA
Beautiful modern building & rooms.
Near Central Park MRT station, Central Park, major shopping area.
We walked to many places of interest, Muji Dept Store, Kaohsiung Music Center, Love Pier, etc.
Staff was welcoming, friendly, & competent.
Breakfast buffet, while small, was very good.
Would return.
客户化身
已发布 2025年4月12日
Dear Indigo friend Jsaul,
Warm greeting from Hotel Indigo Kaohsiung Central Park.
Thank you for sharing your experience with us and we would like to take the opportunity to thank you for being our Club Member.
It was our pleasure to host your most recent stay with us and we are delighted to learn that your overall experience was satisfying. We strive very hard to make sure every traveler who stayed at Hotel Indigo is well rested and inspired by the stories of neighborhoods.
Once again, thank you for choosing us for your journey. We are looking forward to see you next time. If you need further assistance, please do not hesitate to contact us.
Sincerely,
Hotel Indigo Management Team
 0 点
0/ 0的投票认为这条意见有用。
 
深圳国际会展中心洲际酒店坐落于深圳西部会展新城,与展馆为邻,是专为世界级会展综合体——深圳国际会展中心量身定制的国际奢华品牌酒店,为来自八方的商务和城中度假的菁英人士呈献雅致、奢华的居停体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
the manager Tony,He entertained me with the best service possible
来自 Ivan China
the manager Tony is best manager I've met.He entertained me with the best service possible
客户化身
已发布 2025年4月12日
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Jason Guo
Guest Service Manager
 0 点
0/ 0的投票认为这条意见有用。