Thank you for taking the time to provide valuable feedback. We appreciate your comments and regret to hear that your experience did not meet your expectations. I will be sure to share your feedback with our team for improvement. We aim to provide all of our guests with a high-quality experience, and we hope to see you again.
The hotel locate beside of river, and the view form room is fantastic. Service is very nice, from the beginning of check-in, to the dine-in room and check-out. I had breakfast there, overall is good.
Thank you for taking the time to review our hotel.
I’m delighted to hear that you enjoyed your stay at our hotel — from the peaceful, green surroundings to the genuine and warm service. It’s also wonderful to know that your culinary experience met your expectations, as we’ve been putting great care into crafting each dish to the highest standard.
Looking forward to welcoming you again when you travel takes you to Changsha.
My stay here was disappointing. The soundproofing is poor—I could clearly hear neighbors talking at midnight, and crying children made sleep impossible. I also couldn’t use the bathroom hairdryer due to a supposed voltage issue, which turned out to be staff inexperience. It was really frustrating. The only redeeming factor is the hotel’s great location, but everything else fell short.
Dear guests, thank you for choosing Crowne Plaza City Center Ningbo. We deeply regret that we did not give you a perfect stay experience. The hotel takes your concerns very seriously. Your problem has been reported to the relevant departments, we will carefully investigate and continue to improve to meet the customer's expectations. The hotel has always been upholding to bring the best quality service for every guest, hope in the near future, have the opportunity to let you witness our progress, I wish you a happy life!
The staffs are very helpful, polite and can understand English. The hotel is very new and modern design. Location is OK. The breakfast so nice and delicious. My room was very clean, spacious, and comfortable, got Dyson hair dryer, with welcome fruits and drinks. The staff arranged a complimentary birthday cake for my mom during our stay and delivered it to our room — it was a Peach Almond cake. Thank you so much for the thoughtful arrangement!
Thank you for taking the time to share your wonderful feedback! We’re absolutely delighted to hear that you enjoyed your stay with us—from our helpful and English-speaking staff to our modern design, clean and spacious room, and thoughtful amenities like the Dyson hairdryer and welcome treats.
It brings us great joy to know that your mother appreciated the complimentary Peach Almond cake for her birthday. Celebrating special moments with our guests is truly a pleasure for our team.
Your kind words motivate us to continue delivering exceptional service, and we sincerely appreciate your recognition. We hope to have the opportunity to welcome you back for another memorable stay in the future!