Thank you for choosing to stay at Chiayi voco Hotel and for sharing your feedback with us. We sincerely apologize for the lack of clarity regarding the breakfast charges for your children on booking. We will review and improve the way we display pricing details to ensure all charges are clearly communicated in the future, preventing similar situations from occurring. Thank you again for your understanding and feedback.
Thank you for choosing to stay at the Voco Chiayi Hotel. We sincerely apologize for the inconvenience regarding the room type. We will pay closer attention to room allocations in the future. Regarding the late check-out request, we regret that we could not accommodate your desired extension due to room availability. In addition, we will take further steps to address the noise concerns, ensuring a comfortable environment for all our guests. We are committed to continually improving.
No frill, basic hotel, but clean and comfortable, amount the closest to the park (important since there is so much walking in the JiuZhai park, lol). Very good selection of breakfast.
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our cleanliness, location and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!