Dear guest, thank you for taking the time to share your thoughts. We sincerely appreciate your recognition of our delicious breakfast, which features a variety of freshly prepared items to start your day right. Your feedback about service improvement is crucial to us, and we will conduct a thorough review to enhance our service quality. We're committed to providing every guest with a comfortable and pleasant stay. We hope to have the opportunity to welcome you back and exceed your expectations next time. Best regards, IHG Social Listening Team
Great breakfast options and surprisingly very tasty. Yan the house cleaner was amazing. She cleaned the rooms and restocked every single day. Even when I had the do joy disturbed sign up she would call and ask if I need anything like water etc. I really appreciate her and the staff.
Dear Guest, Thank you for your stay. Our service staff adhering to the ‘good as the basis, sincere hospitality’ concept to provide you with services, meticulous and attentive to the guest service just to let you stay happy. Our breakfast buffet is varied and of high quality, far exceeding expectations. Thank you for your affirmation, looking forward to your next visit. IHG Social Listening Team
this time, I stayed only one night and had a wonderful time. Clean space, friendly staff, delicious breakfast, everything was to my satisfaction. I visit Qingdao often and I would not stay anywhere else.
Thank you for your wonderful feedback! We are delighted to hear that your one-night stay with us was so enjoyable. It's truly rewarding to know that our clean facilities, friendly staff, and delicious breakfast met all your expectations. Your loyalty as a frequent visitor to Qingdao means the world to us, and we're honored to be your preferred choice of accommodation.
We look forward to welcoming you back on your next visit to our beautiful city!
Dear Guest, Thank you for your feedback. We're really sorry for any inconvenience during your stay. Regarding the air conditioning issue, it's been fixed to ensure a comfortable indoor temperature. As for the cleanliness of the carpets, we will be doing a deep clean and reviewing our hygiene standards. We'll be stepping up supervision to ensure the highest level of cleanliness. We've also taken note of your concerns about bed size. Your input will guide our future room improvements. We apologise again and hope to welcome you back soon for a better experience. Kind regards,IHG Social Listening Team
Dear Guest Thank you for your sincere feedback! We are pleased that you were satisfied with the service and breakfast quality of the hotel. The hotel is conveniently located in Shenzhen Futian CBD central business district, adjacent to Futian Port and Huanggang Port. As for the slightly longer distance to the Shenzhen World Exhibition Center, you can choose to take a 5-8 minute cab ride or an 18-23 minute walk to enjoy the scenery along the way. We hope you will come back again and wish you all the best in your future travels. Sincerely IHG Social Listening Team
Dear Mr.Aunj Thank you for your comments and suggestions. Regarding the issues of check-in and deposit collection, I will report them to my superiors and make timely improvements. I hope you will have a more comfortable experience during your next visit. Thanks