The comfort was not there because of the temperature in the room it’s too warm 88 degrees at all time.
来自Hunny从NJ
The staff needs to trained to speak English since this is an American standard hotel; it was challenging to communicate. They are not polite and have no respect for their guests. Very rude!I noticed all of the locals had the same attitude.
Thank you for the feedbacks regarding your unpleasant experience with us. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience caused you during the stay.
Your concerns have been forwarded to the management and ownership of the aforementioned properly. We will take the necessary steps to continuously improve the product and services.
Once again, thank you for taking the time to feedback us about your experience. We value you as a loyalty member and hope you will continue to choose Holiday Inn Beijing Chang An West and IHG for your future travel needs.
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us. It’s fantastic that you enjoyed your room and our breakfast options.
Your recommendation is genuinely appreciated and means the world to us. We look forward to welcoming you back for another delightful stay!
Thank you so much for taking the time to share your feedback about your recent stay with us at Holiday Inn Express Causeway Bay. We are delighted to hear that you enjoyed your time here.
We appreciate your comments regarding the breakfast options. Your feedback is invaluable as we continuously work to enhance our offerings.
Thank you once again for your kind review. We look forward to welcoming you back on your next visit to Hong Kong!
Enormous breakfast. Huge choice of western food and Chinese food.
来自Tierney从Beijing
Great modern hotel. Airy and spacious. Staff very helpful and nice atmosphere there. Rooms very comfortable.Ir was a very comfortable and relaxing hotel. Modern and clean.
Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. It's always our aim to make your stay more comfortable, so please call our Duty Manager or Guest Service Center if there's anything we can do. Sincerely look forward your next coming and best regards.
Dear Guest, thank you for your recent stay with us at Holiday Inn Beijing Chang An West, we're really honored for your appraise about our service. It's always our aim to make your stay more comfortable, so please call our Duty Manager or Guest Service Center if there's anything we can do. Sincerely look forward your next coming and best regards.
I always look forward to spending time in the Executive Lounge on the 20th floor, it's definitely the highlight of my stay!
Sam and Stella always greets me with a bright smile that livens my day! The service is impeccable and they are always taking the initiative to make my stay just so much wonderful.
Impressively, they always seems to remember my preference and show genuine concern if I somehow miss a session of happy hour, which I make a point to be around because of the great food that is served!
I especially like that there is always some small snacks and fruits during lull periods, this really helps me in filling the gap and also greatly impresses whoever guest I happen to bring that day. This small thing massively helps to set a nice easy tone for the meeting I have with my guest and results are always positive!
Great compliments again to Sam, Stella and the rest of the team!
Dear guest, thank you for choosing Crowne Plaza Beijing Chaoyang U-Town! It is our honor to provide you with a pleasant accommodation experience, and Sam, Stella, and the entire team are greatly encouraged. Remembering guests' preferences and delivering thoughtful care is what we should do. Looking forward to continuing to create more unforgettable moments for you with delicious meals and meticulous service in the future, waiting for you to visit again!