GreaterChina 的统计数字
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- 评论意见计数209443
- 有用性投票2,109
- 第一条评论意见2017年2月20日
- 最后一条评论意见2025年4月28日
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GreaterChina 的评论意见
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷，距广州白云国际机场大约32公里，距离广州火车东站约7公里，步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里，是商旅客人理想的会聚之所。另外，酒店比邻广州城内各大旅游景点和商业圈，您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如：广州塔；白云山；北京路; 越秀公园；中山纪念堂等。
酒店拥用460间宽敞雅致的豪华客房及套房，无微不至的客房设计，完善的商务设施，酒店视野广阔，景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊，2个堂皇华丽的大型宴会厅及9个多功能厅，全部配有先进的视听设备及高科技会议系统，是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
总体
2 分 - 总分为 5
Old properties with less than satisfactory services
来自 RNN2
I am disappointed with the service right from the time of checking in where the reception is cold and unwelcoming. Although we are a diamond member and checking in for 5 nights at the hotel, it doesn't make any different if you are a loyal IHG member. The only consolation is a room upgrade which is accorded to any diamond member regardless of which IHG properties we stay.
During our stay, we had asked for help to make reservation at other restaurants and yet we were told to do it on our own. I guess other than one other IHG property in UK, this is the second time we experienced such a rude reply.
Hotel itself is really old and look tired despite being an IHG property (as compared to the pictures shown on website)
Ms Lu, who works at the club lounge is the only person who took the initiative to assist my wife in navigating the way to a restaurant nearby. She had even followed up with a message after we left the hotel to ensure we reach the destination safely.
Enough said...
GreaterChina
已发布 2025年4月28日
Dear Mr. Na
Thank you for taking the time to share your experiences and feedback regarding your recent stay with. We deeply value your trust and support and remain committed to ensuring your comfort and satisfaction during each visit.
Please accept our sincere apologies for the issues you encountered with queuing, bell service, and member greetings. These concerns have been reported to the relevant departments, and we are taking immediate steps to enhance staff training and improve in these areas.
We are truly grateful for your loyalty as a Diamond Elite member with IHG. Your feedback will be recorded for thorough review and reflection, and we are dedicated to demonstrating our commitment to growth and improvement.
Once again, thank you for choosing our hotel. We genuinely look forward to welcoming you back and providing an outstanding experience in the future.
Warm regards,
Howen Zhi
Duty Manager
Howen Zhi
Duty Manager
0 点
0/ 0的投票认为这条意见有用。
桃园智选假日饭店，距离桃园国际机场(TPE)和桃园高铁仅有15公里，搭乘计程车约20-30分钟。
饭店邻近有主要高速公路(桃园交流道)，距离桃园市中心及火车站仅需5-10分钟的车程，过马路即可搭乘国光客运抵达台北火车站。饭店周围生活机能便利，有医院，JC PARK，便利商店及大型超市，步行即可抵达。附近景点有知名的桃园观光夜市，桃园市立图书馆总馆，历史古迹景福宫及桃园忠烈祠既神社文化园区。入住后不妨来趟自行车漫游之旅，印象大桥S型空中廊道串接桃林铁道，享受沿途美景及绿水风光。
智选品牌四大要素，「优质睡眠」、「智选早餐」、「免费网路」和「畅快沐浴」，饭店拥有138间客房，床垫选用美国金格名床，沐浴用品采用美国优质沙龙护发品牌TRESemmé，43吋液晶萤幕电视及Panasonic免治马桶。简单出行，让您在忙碌的一天后能够放松身心，享受舒适的住宿体验。不论是商务出差或是休闲旅游都是您的好选择。馆内设施B1附有24小时洗衣坊，提供自助洗衣机及烘衣机，等待的时间欢迎到1F智空间享用免费的咖啡及小点心。
总体5 分 - 总分为 5
Friendly Staff, Clean and Comfortable Facility, Convenient Location
来自 M Dorsey
从 Houston, TX
The staff at this hotel were very friendly and helpful to us, both before our arrival and afterwards. The hotel is very clean, comfortable, and conveniently located to both the TPE International Airport (11 miles) and the Taoyuan main railway station (2 miles). Highly recommend!
GreaterChina
已发布 2025年4月28日
Dear Dorsey,
Thank you so much for your wonderful feedback!
We are glad to hear that you had a pleasant experience with our team and enjoyed the cleanliness, comfort, and convenience of our hotel.
It’s also great to know that our location suited your travel needs so well.
Our staff takes great pride in providing excellent service, and your kind words about their helpfulness during your stay are truly appreciated.
We are glad that we could make your visit a memorable one.
Thank you for recommending us, and we look forward to welcoming you back to our hotel in the future.
Should you need anything during your next stay, please don’t hesitate to reach out to us.
Best regards,
Kyle Chen
Guest Service Center
Guest Service Center
0 点
0/ 0的投票认为这条意见有用。
桃园智选假日饭店，距离桃园国际机场(TPE)和桃园高铁仅有15公里，搭乘计程车约20-30分钟。
饭店邻近有主要高速公路(桃园交流道)，距离桃园市中心及火车站仅需5-10分钟的车程，过马路即可搭乘国光客运抵达台北火车站。饭店周围生活机能便利，有医院，JC PARK，便利商店及大型超市，步行即可抵达。附近景点有知名的桃园观光夜市，桃园市立图书馆总馆，历史古迹景福宫及桃园忠烈祠既神社文化园区。入住后不妨来趟自行车漫游之旅，印象大桥S型空中廊道串接桃林铁道，享受沿途美景及绿水风光。
智选品牌四大要素，「优质睡眠」、「智选早餐」、「免费网路」和「畅快沐浴」，饭店拥有138间客房，床垫选用美国金格名床，沐浴用品采用美国优质沙龙护发品牌TRESemmé，43吋液晶萤幕电视及Panasonic免治马桶。简单出行，让您在忙碌的一天后能够放松身心，享受舒适的住宿体验。不论是商务出差或是休闲旅游都是您的好选择。馆内设施B1附有24小时洗衣坊，提供自助洗衣机及烘衣机，等待的时间欢迎到1F智空间享用免费的咖啡及小点心。
总体5 分 - 总分为 5
Fantastic Stay, Well Above Expectations
来自 JWGeo
从 Houston, TX
I was extremely impressed with this hotel. It was perhaps my favorite Holiday Inn Express stay ever. This hotel definitely punches above its weight. As an Ambassador and Diamond Elite member, the gift bag was fantastic, far better than I would have expected. The check-in service was well executed and the staff directed me to late night eats that hit the spot. The staff was able to converse with me in English better than several hotels in the US. The availability of tea, coffee, juice, and snacks all night was great. When I got to my floor the wonderful scent used in the hotel hit me. I wish I could have bought that. The room was compact and efficiently laid out. It was very clean. The bathroom was good, with a powerful shower that was what I needed after a long trip. The staff changed the bed linens the next day and replaced my towels without issue.
The breakfast was next level nice. It was better than the breakfasts I have had at most InterContinental’s or other brands in IHG. The self-serve selections were fantastic and plentiful with a salad bar to select from, noodles, a wide variety of hot dishes (the tea eggs were fantastic), the noodles, congee with additions, soup, western selections, and the amazing variety of steamed buns. One of the staff even showed me how to make the noodles. Perfect interaction to make the breakfast experience better. I was stuffed when I left the hotel. Definitely well above what I expect for a Holiday Inn Express breakfast.
Having a washer and dryer was very helpful. The hotel had coins and laundry detergent available as well.
The breakfast was next level nice. It was better than the breakfasts I have had at most InterContinental’s or other brands in IHG. The self-serve selections were fantastic and plentiful with a salad bar to select from, noodles, a wide variety of hot dishes (the tea eggs were fantastic), the noodles, congee with additions, soup, western selections, and the amazing variety of steamed buns. One of the staff even showed me how to make the noodles. Perfect interaction to make the breakfast experience better. I was stuffed when I left the hotel. Definitely well above what I expect for a Holiday Inn Express breakfast.
Having a washer and dryer was very helpful. The hotel had coins and laundry detergent available as well.
GreaterChina
已发布 2025年4月28日
Dear JWGeo
Thank you for choosing Holiday Inn Express Taoyuan and for taking the time to share your valuable feedback.
We’re truly honored to hear that your stay with us was your favorite Holiday Inn Express experience so far.
It really makes us proud to know you felt warmly welcomed, starting right from check-in.
We’re especially proud that our team could assist you comfortably, and that their service stood out—even compared to your stays at hotels in the U.S.
We’re especially proud that our team could assist you comfortably, and that their service stood out—even compared to your stays at hotels in the U.S.
We also really appreciate your kind words about our breakfast.
Being described as “better than most InterContinentals” is a huge compliment, and our culinary team will be thrilled to know their efforts made such a great impression.
Being described as “better than most InterContinentals” is a huge compliment, and our culinary team will be thrilled to know their efforts made such a great impression.
Thanks again for your thoughtful review and for being a valued IHG Ambassador and Diamond Elite member.
We’d be truly glad to welcome you back again soon for another great stay.
Best Regards
Kyle Chen
Guest Service Center
Guest Service Center
0 点
0/ 0的投票认为这条意见有用。