Thank you for taking the time to share your experience of your recent stay with us. We appreciate to hear that you truly enjoyed our guest room and your experience has been positive.
We are looking forward to welcoming you back again if you need any assistance, please do not hesitate to contact us.
I would like to sincerely thank the team at InterContinental Sanya Resort for an amazing stay. From the moment I arrived, I felt genuinely welcomed. My room was beautiful, and the loyalty recognition was exceptional. The service at the Club Lounge was attentive and thoughtful, with special thanks to Cara for her outstanding care. Amber and Nick also went the extra mile to ensure my stay was truly special.
The Club Lounge offered a very good selection of food, with breathtaking views that made each visit a pleasure. Every staff member I encountered was professional, efficient, and warm, creating a truly relaxing experience.
The hotel itself is a hidden gem in China — peaceful, beautifully maintained, and offering a perfect blend of luxury and comfort. I wholeheartedly recommend InterContinental Sanya Resort and will certainly be returning for another stay.
Thank you very much for Choosing our InterContinental Sanya Resort.
It's a great honor for you to have a good holiday in the hotel. Your recognition of employee , we will share this joy with them in the first time.We are always committed to bringing our guests a home away experience. In your spare time, you can come to our Beach Bar and enjoy a special cocktail to bring you cool and comfortable. Feel the sea breeze and enjoy a leisurely afternoon.We will continue to strive to bring you high-quality service and room.
I hope you will choose InterContinental Sanya Resort again when you come to Sanya next time! Have a nice day!
actually I'm fine with my each time stay with my friend and we are appreciated your kindly support and best service and acknowledging the hospitality that's what is called the custome services and welcome back home experiences and we all like it and enjoy it.
Thank you for taking the time to tell us about your experience at Holiday Inn SHANGHAI HONGQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 862122161808 or fo.mgr@holidayinn-shhqc.com.cn.
Pros: - Excellent breakfast food with local specialty - Got upgraded to a nice and big suite with my comfirmable upgrade benefit - Excellent service from staffs - Nice location near subway station and within short walk from town area with lots of shopping and restaurants
Cons: - Hotel a bit old - Not enough power points near the work desk - Executive lounge evening happy hour food is average - Glass surface on work desk which is very cold. Suggest to add a leather pad so it's not so cold when resting our arms there
Dear Guest, We would like to express our sincere gratitude for choosing to stay at our hotel and taking the time to share your experience with us. We are delighted to learn that you are satisfied with our service and the cleanliness of our hotel. This is a great affirmation of the hard work of our team. Our hotel formerly known as Kunming Bangke Hotel, a renowned five-star hotel in Kunming with a long history. During the renovation process, we have always adhered to the concept of inheritance and innovation. Those vintage bronze wares, the warm tea-colored mirrors, and the simple wooden tones all reflect our efforts. We will continue to provide our guests with a more comfortable and modern accommodation environment. At the same time, we will also continuously strengthen the maintenance of existing facilities to ensure their normal and safe operation. If you have any needs during your stay, please feel free to contact us. We will solve your problems immediately. Thank you again for your understanding and tolerance. We look forward to your next visit and hope you will witness our changes and progress firsthand. We are committed to providing you with an even more perfect accommodation experience.
Dear Guest. Thank you very much for choosing Holiday Inn Express Luanchuan and for sharing your favorable review with us in your busy schedule! We are thrilled to hear that you had a wonderful time at our hotel and that it met your expectations. Your repeated recommendations mean a lot to us and are a great testament to our team's commitment to service excellence. We take great pride in providing comfortable accommodations and a convenient location, and we're glad you enjoyed your experience. Whether it was the comfortable rooms, the friendly staff, or any other aspect of the hotel, we are grateful for your kind words. We sincerely look forward to your return visit! Sincerely, IHG Social Listening Team
Dear Guest. Your enthusiastic “Very Good” and repeated “Recommended” have been a great comfort to us! We thank you from the bottom of our hearts for choosing the Holiday Inn Express Luanchuan and for taking the time out of your busy schedule to share your favorable review with us. It is immensely gratifying to know that we have left a positive impression on you. We strive to ensure that every guest enjoys a perfect and comfortable stay, and your praise is a great encouragement to our team. From our well-appointed rooms to our warm and attentive service, we are committed to excellence and we are delighted to have seen this during your stay. Whether you are traveling for business or pleasure, we would be honored to welcome you back. If there is anything we can do for you, please feel free to let us know and we will be happy to assist you. Sincerely, IHG Social Listening Team
Dear Guest, Your enthusiastic endorsement has truly made our day! We are overjoyed to hear that you had an excellent stay with us at Luanchuan Holiday Inn Express. Your repeated recommendations are the highest compliment we could receive and a testament to our team's commitment to providing exceptional service. We take great pride in offering a comfortable and convenient experience for all our guests, and it means the world to us that our efforts resonated with you. Whether it was our well-maintained facilities, friendly staff, or prime location, we're thrilled to have exceeded your expectations. Should your travels bring you back to Luanchuan, we would be honored to welcome you again. Please feel free to reach out if there’s anything we can do to make your future stays even more memorable. Thank you once again for your support and kind words. Sincerely, IHG Social Listening Team
Dear Guest. Thank you for staying at our hotel and taking the time out of your busy schedule to share your stay with us. I am glad to see that you enjoyed your stay very much and if you have any questions, please feel free to contact our front desk and we will do our best to help you. We look forward to seeing you again. Have a nice day. Sincerely IHG Social Listening Team
Dear Guest. Thank you very much for choosing Holiday Inn Express Luanchuan and for sharing your favorable review with us in your busy schedule! We are thrilled to hear that you had a wonderful time at our hotel and that it met your expectations. Your repeated recommendations mean a lot to us and are a great testament to our team's commitment to service excellence. We take great pride in providing comfortable accommodations and a convenient location, and we're glad you enjoyed your experience. Whether it was the comfortable rooms, the friendly staff, or any other aspect of the hotel, we are grateful for your kind words. We sincerely look forward to your return visit! Sincerely, IHG Social Listening Team
Great stay from start to finish, everything was perfect with the exception of the bed. Unfortunately it was too soft for my liking, I ended up tossing and turning the whole night. Is there anything that could be done for my future stays?
Thank you for your stay with us. We are delighted to hear that you enjoyed your overall experience, and we sincerely appreciate your kind words about the rest of your stay.
We apologize for the discomfort caused by the softness of the bed. Your comfort is our top priority, and we regret that we did not meet your expectations in this regard. We're pleased to inform you that for any future stays, we will proactively adjust the mattress to the firmer side before your arrival. This way, we aim to ensure a more restful and comfortable sleep tailored to your preferences.
We truly value your feedback as it helps us to continuously improve our services and amenities. We hope you will give us the opportunity to welcome you back soon and provide you with an even more exceptional experience.
If there is anything else we can do to enhance your future stays, please do not hesitate to let us know.