Pros: - Excellent breakfast food with local specialty - Got upgraded to a nice and big suite with my comfirmable upgrade benefit - Excellent service from staffs - Nice location near subway station and within short walk from town area with lots of shopping and restaurants
Cons: - Hotel a bit old - Not enough power points near the work desk - Executive lounge evening happy hour food is average - Glass surface on work desk which is very cold. Suggest to add a leather pad so it's not so cold when resting our arms there
Dear Lucky, thank you for staying at Crowne Plaza Nanchang Riverside. It‘s a great honor that you had a good time here, we wish to serve you again. - Reise Li, GM of Crowne Plaza Nanchang Riverside
Thank you for sharing your review of Crowne Plaza Shanghai Nanjing Road.
We're delighted to read that you found our location convenient and enjoyed the century-old charm of Shanghai's storied shopping street. It's even more gratifying to know that our staff made such a positive impression, leaving you with delightful memories. I've shared your kind words with our team, as feedback like yours helps us evaluate and continuously enhance our services. We remain committed to delivering true hospitality and ensuring our guests feel at home.
Thank you once again, and we look forward to welcoming you back to the hotel soon.
This is my third time to stay this hotel and first time at 6 floor, If you have poor sleep quality, be aware that this floor may experience low-frequency resonance sounds from the bar’s sound system on the 5th floor.
Thank you for choosing to stay with us once again and for taking the time to share your feedback.
We are truly sorry to learn that your recent experience was affected by noise disturbances during your stay on the 6th floor. Please accept our sincerest apologies for the inconvenience caused, especially as it may have disrupted your rest and comfort. Ensuring a peaceful and relaxing environment is one of our top priorities, and we deeply regret that we did not meet your expectations on this occasion.
We have noted your preferences in our system and will do our utmost to assign you a quieter room on a higher floor for your future visits. Your feedback has also been shared with our team for internal review as we work to improve the overall guest experience.
We genuinely value your continued support and hope to have the opportunity to welcome you back again, offering a more restful and enjoyable stay.
I am writing to express my sincere gratitude for the exceptional service provided by your front desk during my recent stay at Intercontinental Hangzhou, I look forward ti returning
Dear guest, Thank you for taking time to share your experience with us during stay in InterContinental Hangzhou ICC. Your kind comments on service provided by our team have been shared with all. We are always committed to providing meticulous and thoughtful services for our guests, ensuring that you can enjoy a cozy and comfortable stay experience. Thank you once again. Looking forward to seeing you in the future. Eric Kee General Manager