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  • 评论意见计数
    209704
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    2,109
  • 第一条评论意见
    2017年2月20日
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    2025年5月12日
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GreaterChina 的评论意见
 
上海,屹立于东海之滨的东方明珠,以其独特的魅力书写着历史与现代的交响乐章。从豫园的古典园林到西岸的艺术长廊,从城隍庙的市井喧嚣到外滩的万国建筑群,上海以其包容的姿态,将传统与现代、东方与西方完美融合。上海不仅是金融、贸易和科技的前沿阵地,也是文化交融的沃土。 上海浦东机场祝桥智选假日酒店位于上海市浦东新区南祝路1688号,紧邻上海浦东国际机场,距离机场约7KM,距离上海东站3.5KM,多种交通方式可供选择,让您出行无忧。 开车可轻松到上海的主要景区,迪士尼度假村,上海野生动物园,武康大楼,上海海昌海洋公园等。酒店周边配套设施完善,包括天和广场,上海第九人民医院祝桥分院,满足您在入住期间的各类需求。 酒店拥有132间时尚简约的客房,高速网络,舒适床品,一键投屏电视。酒店提供丰盛的中西式自助早餐,送物机器人,自助洗衣阁和健身房,每日接送机服务,为不同需求的您提供完善的服务。 无论是假期,还是公务,让上海浦东机场南祝路智选假日酒店成为您到访上海的理想之选。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Exceptional Service and Comfort Near PVG Airport
来自 Anifos Dallas TX
I had a great experience at Holiday Inn Express Shanghai PVG Zhuqiao. Helen at the front desk was incredibly helpful—she not only assisted my friend who was stranded at the airport due to a missed flight, but also went out of her way to help me mail out some packages, which I truly appreciated. Her professionalism and kindness made a big difference.
The room was clean, modern, and comfortable, perfect for relaxing after a long journey. Breakfast offered a wide selection of both Chinese and Western dishes, and everything was fresh and well-prepared.
One of the best features is the free shuttle service to and from Pudong Airport, which was reliable and easy to use. Highly recommend this hotel for anyone transiting through PVG or looking for a convenient and comfortable stay.
客户化身
已发布 2025年5月10日
Dear Valued Guest,
Thank you for taking the time to share your wonderful feedback. We are truly honored to have been part of your pleasant stay.
At Holiday Inn Express, we are committed to creating a comfortable and enjoyable experience for every guest by providing thoughtful and personalized service. Each morning, we prepare a buffet breakfast featuring a mix of Chinese and Western dishes, including live cooking stations, ensuring a nutritious and energizing start to your day.
As you mentioned, we also offer a complimentary shuttle service to and from Pudong Airport (PVG)—simply contact our front desk in advance to arrange your ride.
Thank you once again for your kind recommendation and support. We will continue striving for excellence and look forward to welcoming you back on your next visit!
Warm regards,
IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
探索天津,选择天津武清金泰假日酒店作为您的下榻之地。 酒店坐落于武清区泉水道与翠亨路交汇处,地理位置便捷,距离天津滨海国际机场大约48公里,步行至武清高铁站仅需约800米。酒店周边有武清经济技术开发区和佛罗伦萨小镇购物中心,为前往武清其他地区及天津、北京城区提供便捷的交通服务。 天津武清金泰假日酒店提供配备液晶电视、卫星频道、写字台、人体工程学座椅和高速互联网接口的客房。 酒店二层设有9间会议室,包括一个600平方米的大宴会厅,可容纳300人进行课桌式会议。无论是董事会议,温馨的香槟招待酒会或是盛大的婚礼,我们的宴会团队都将根据您的活动需求,定制会议设施。 在酒店的现代健身中心焕发身心活力,或在龙凤汇中餐厅品尝厨艺大师的创意佳肴。全天营业的丽舍西餐厅和客房内订餐服务为您提供美味选择。 在大堂酒吧享用下午茶或晚间鸡尾酒,放松身心。家庭还可享受Kids Eat, Stay & Play™(儿童尽享,食宿全免)计划的优惠。 无论您因私或因公到访天津,天津武清金泰假日酒店期待成为您的理想选择。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
NO BETTER
来自 ADNAN Dubai
Hotel location good
Can’t get better in this city
Bring all medication you can think of with you
客户化身
已发布 2025年5月10日
Dear Guest,
Thank you for staying with us at Holiday Inn Tianjin Wuqing.
We are extremely sorry for the unpleasant experience caused to you due to the medical treatment and air - conditioning issues.Your feedback is invaluable as we continuously strive to enhance our facilities and services.
Thank you for taking the time to share your experience and we look forward to an opportuntity to welcome you back in the near future.
William Bai
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
台南大员皇冠假日酒店位于自然生态与历史人文古迹所在地-安平,地理位置得天独厚,距离台南机场、台南火车站、高铁台南站,只需要20至40分钟车程。驱车5分钟即可抵达台江国家公园、四草红树林隧道;近在咫尺的安平古堡、安平老街,可尽情饱览名闻遐迩的旅游胜地。距离台南市政府及台南市议会约5公里路程,也能满足公司企业洽公之需求。酒店建筑巧妙融合了现代时尚元素与在地文化精神之特色,大厅融合「祀典武庙红」、「蓝晒图蓝」、「凤凰花橘」、「鲲鯓沙白」等4种标准色的台南400视觉,要向国际友人宣告2024迎接台南400庆典,见证台南崭新的未来式!酒店提供的设施与服务,无论是度假休闲、商务会议,还是浪漫婚礼,台南大员皇冠假日酒店都将是您心仪之选,也是南台湾五星级饭店的理想选择。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
困難的溝通
来自 Lalaland 台灣台北
這家旅店是2017新開幕之後,我最喜歡的台灣飯店。
我在三年內來了近2、30次。也推薦給美國所有的親戚好友。
疫情期間雖減少旅遊但仍感恩之前一些舊有的staff們如Alice、Emma,每次去都是賓至如歸。疫情後,之前的Staff陸續離開。直到2023年初來入住,一件偶發的不幸事件,遇到一位L的staff讓家人有不被歡迎、並難堪的的主觀感受,之後就很少再蒞臨。
這次我自己也不想再來,但兒子要招待朋友。卻再度發生令人感到挫敗的感受。
家人都是IHG也是Marriot 的白金會員,理論上,接洽人員應該有「服務」的基本禮貌。據兒子朋友的轉述,在checkin時,一再用「警告性」、不友善的口吻,警告貴賓室只能兩位⋯⋯⋯,我們都懂。我來了30次,這次也花了三萬近四萬的費用招待客人,我難道不知每天在加個1000多元台幣補個人進去貴賓室嗎?
這樣對大使會員貴賓的態度,我只有跟朋友道歉,還能說什麼?
我在他們退房之後,得知他們必須付另一個早餐錢,由我貴賓付,我電話詢問,第一位告訴我,我的訂單有早餐,她需要再查詢,我不在乎650,也一再交代該花的全掛房號,我兒子再付。
這通電話我打三次過去,都說專員在忙,要我等候回電。一等四天(4/21等到4/25),我再去電,一個不甚客氣的staff回覆說沒有含早餐⋯⋯
唉,真令人惋惜之前對這家旅館的期待。
客户化身
已发布 2025年5月10日
Dear Lalaland,
First and foremost, thank you for your unwavering support of Crowne Plaza Tainan over the years. We are truly honored to have been your favorite hotel in Taiwan since our opening in 2017, and to have welcomed you nearly 30 times within three years is a testament we deeply cherish. Your kind recommendations to friends and family abroad have meant a great deal to us.
It is with sincere regret that we read about the disappointment and frustration you and your family recently experienced. We are truly sorry to hear that the level of service you encountered did not reflect the warm, respectful, and professional hospitality we strive to provide—especially to loyal IHG guests like yourself.
Your feedback regarding the unpleasant interaction at check-in, the handling of the Club Lounge access, and the breakfast charge has been taken very seriously. We apologize if any staff member used an inappropriate tone or failed to communicate with proper courtesy. Regardless of internal policies, our guests deserve to be treated with empathy, clarity, and respect at all times. The lack of timely follow-up to your inquiries further added to your frustration, and for that, we sincerely apologize.
Please be assured that your comments have been forwarded to our leadership and training teams for immediate review. We are committed to learning from this experience and improving our service protocols, staff communication, and responsiveness.
While we understand this incident has affected your trust in us, we do hope you would give us the opportunity to personally reach out and discuss how we may make amends and regain your confidence. Should you be willing, we invite you to contact our management team directly so we may address this with the attention and sincerity it deserves.
Thank you once again for taking the time to share your valuable insights. We are truly sorry for the disappointment and hope to have the privilege of welcoming you back in the future under better circumstances.
Warm regards,
Coco Wen
General Manager
Crowne Plaza Tainan
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great Location
来自 Krispin CH
The Holiday Inn Golden Mile's location is directly on Nathan Road near the subway station Tsim Sha Tsui 5 minutes walk to the sea promenade and Avenue of the Stars. The hotel rooms are getting old (slight mouldy smell in the room due to the high humidity over the years) but are clean and are great value for money! Hotel staff is always friendly and helpful. This hotel is our first choice when staying in Hong Kong.
客户化身
已发布 2025年5月10日
we are thrilled to be your top choice in Hong Kong. Your feedback on our convenient location, as well as the cleanliness and value of our rooms, is greatly appreciated. We have noted your comments on room conditions and will address them promptly. Our friendly staff is dedicated to ensuring your comfort and satisfaction. Thank you for your loyalty, and we look forward to your next visit!
Warmest regards

Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷,距广州白云国际机场大约32公里,距离广州火车东站约7公里,步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里,是商旅客人理想的会聚之所。另外,酒店比邻广州城内各大旅游景点和商业圈,您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如:广州塔;白云山;北京路; 越秀公园;中山纪念堂等。 酒店拥用460间宽敞雅致的豪华客房及套房,无微不至的客房设计,完善的商务设施,酒店视野广阔,景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊,2个堂皇华丽的大型宴会厅及9个多功能厅,全部配有先进的视听设备及高科技会议系统,是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great location , good breakfast
来自 Abdurai Saudi Arabia
Bed was not good, two days sleeping was a problem
gggggggggggggggggggggggggggggggggggggggggggggggggggggggggcvvvvvvvvvvvvvvvvvvvvvvvvvvvv
客户化身
已发布 2025年5月10日
Dear Abdurai
Thank you very much for your support and attention to Crowne Plaza Guangzhou Center! Crowne Plaza Guangzhou Center has always adhered to the spirit of service first and is committed to providing every guest with a home-like stay experience. First of all, thank you for your recognition of the hotel breakfast. Regarding your suggestions on bedding, we will communicate with the relevant departments to improve the quality of the beds to ensure that we provide high-quality service to every customer. We look forward to your next visit to Crowne Plaza Guangzhou Center!
Best Request
Victor Wu
 0 点
0/ 0的投票认为这条意见有用。
 
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷,距广州白云国际机场大约32公里,距离广州火车东站约7公里,步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里,是商旅客人理想的会聚之所。另外,酒店比邻广州城内各大旅游景点和商业圈,您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如:广州塔;白云山;北京路; 越秀公园;中山纪念堂等。 酒店拥用460间宽敞雅致的豪华客房及套房,无微不至的客房设计,完善的商务设施,酒店视野广阔,景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊,2个堂皇华丽的大型宴会厅及9个多功能厅,全部配有先进的视听设备及高科技会议系统,是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Very outdated but still a wonderful hotel
来自 marq
I've been staying at this hotel since 2011, and while it's always been a pleasant experience overall, I feel it's time to share a few thoughts — both positive and areas for improvement.
Pros:
The breakfast is outstanding — consistently delicious with a great variety to choose from.
The staff is exceptional — always professional, courteous, and eager to help.
The location is excellent, making it easy to get around and access key attractions and transport.
Cons:
While the hotel has a charming feel, some facilities are noticeably outdated and could use an upgrade.
The shower setup feels basic and doesn't match the premium standard expected from a five-star hotel.
The music dock next to the bed still has an iPhone 4 connector — definitely due for a modern replacement.
I requested a non-smoking room, but unfortunately, smoke from other rooms still drifted in. I recommend enforcing a non-smoking policy for the entire floor to prevent this issue.
The TV is very old — I recognized the model from 2008 — and the TV channel selection is limited, especially for international guests. A refresh of the in-room entertainment system would go a long way.
Overall, I really enjoy staying here and appreciate the familiar comfort and service. With a few upgrades, this hotel could easily maintain its five-star standard and provide an even better experience for loyal guests like me.
客户化身
已发布 2025年5月10日
Dear Mr.Mardi
Thank you very much for choosing to stay at Crowne Plaza Guangzhou Center and for your valuable opinions and suggestions after your visit. We appreciate your comments and your love for the hotel. We sincerely apologize for the fact that the hotel's facilities and equipment did not meet your expectations during your stay. Constantly improving software and hardware facilities to create a comfortable and modern accommodation environment for guests has always been our pursuit. We will feed back your opinions and suggestions to our superiors to ensure that guests can have a comfortable accommodation environment. We will continue to provide you with high-quality services as always. We look forward to your next choice of Crowne Plaza Guangzhou Center.
Best Request
Victor Wu.
 0 点
0/ 0的投票认为这条意见有用。
 
深圳福田中心智选假日酒店诚邀您在到访深圳时获享舒适与便利。 福田是深圳市的中心城区,南临深圳河、深圳湾,与香港新界隔河相望,既有丰富的自然风光,也有繁华的现代商区。 深圳福田中心智选假日酒店地理位置优越,位于深圳福田CBD商务中央区。酒店交通便捷,毗邻福田口岸及皇岗口岸,距离深圳北站约13公里,深圳宝安国际机场约30公里,距离地铁1号线和3号线购物公园站约1.1公里。您可以轻松驾车前往深圳莲花山公园、深圳福田红树林自然保护区及生态公园、深圳世界之窗等景点。在您入住酒店之余,可以俯瞰深圳高尔夫球场,宛如绿色天堂般的美景,为您的旅途注入活力与宁静。 我们期待深圳福田中心智选假日酒店成为您心仪的旅程下塌地!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Silent and Confortable room with good breakfast
来自 Marcos Rio de Janeiro
The hotel is located in a quiet and residential area. The room and other hotel installations are new and well maintained. The breakfast has a good variety of foods and beverages.
The staff has some difficulty in speaking English, but they try their best.
客户化身
已发布 2025年5月10日
Dear Guest
Thank you very much for choosing our hotel and sharing your detailed feedback. We are pleased to see that you appreciated our peaceful location, newly maintained facilities and rich and varied breakfast. Your compliments on the work of our team mean a great deal to us, even though we have some difficulties in communicating in English. We will intensify our English language training to ensure smoother communication in the future. We look forward to the opportunity to welcome you again and provide you with an even better experience.
Sincerely,
IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
上海是国家中心城市,融汇了中西方文化精髓,尽展国际化大都市魅力。 上海唐镇智选假日酒店坐落于浦东新区,毗邻张江高科园区,临近上海迪士尼乐园,地理位置优越,距离上海浦东国际机场20公里,周边交通便利。 酒店233间时尚简约的客房,充满巧思创意。可移动桌板、干湿分离卫浴、充足便捷的充电插孔和USB接口等体贴周到的设计,为入住增添舒适性与私密性。在此,你可尽享优质睡眠、畅爽沐浴,自如切换办公与休闲模式。 酒店的多功能共享空间——“智•空间”,提供中西式自助早餐,令你开启一天的活力。非用餐时段则轻松变身为灵活的工作和休闲之所。高速网络全面覆盖,24小时自助便利站,方便你购买各类饮品、食品点心、生活用品等,带给你简单、睿智的体验。 无论是假期、还是公务,上海唐镇智选假日酒店助你智在,必达!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
My 3rd stay and I will come back for more
来自 Justin Malaysia
A truly value for money hotel, located conveniently along the subway line between Pudong International Airport and the city centre. Quiet, clean, safe, comfortable hotel, and served by helpful and friendly staff. I will return to this hotel in my future trips to Shanghai
客户化身
已发布 2025年5月10日
Dear Guest,

Thank you for your wonderful review! We’re delighted to hear that you found our hotel to be great value, conveniently located near the subway with easy access to Pudong Airport and downtown Shanghai. It’s our pleasure to provide a quiet, clean, and comfortable stay with friendly service. Your kind words mean a lot to us, and we can’t wait to welcome you back on your next trip to Shanghai!

Warm regards,
IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
位于港岛区的铜锣湾是香港的时尚潮流热点,大型商场内名店林立,潮流和高端产品琳琅满目。而香港铜锣湾智选假日酒店紧邻领导城市潮流风尚的时代广场,是紧贴都市脉博的不二之选。时代广场、利园、崇光百货以及各大高端品牌旗舰店皆徒步可至;距离铜锣湾地铁站A出口仅几分钟步程,瞬间可到中环的高端时尚热点及热闹的兰桂坊和苏豪区。区内的交通工具四通八达,从山顶到赤柱市集,从浅水湾到尖沙咀星光大道都可快速到达,尽览都市风采。 甫进酒店,简洁清新的氛围即为宾客一洗闹市烦嚣。酒店楼高27层,提供282个设备完善的客房;并特设245个无烟客房和2个无障碍客房,全面照顾不同需要。本着周到殷勤的服务精神,提供免费早餐、免费客房Wi-Fi及免费使用健身设备。酒店毗邻各大企业总部,商务设施和服务同样无微不至。区内多国美食汇聚,为城中饮食热点之一。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Dirty bed
来自 Alvin Singapore
I got many rash after few days on my bed and pillow. They never change the bed n pillow sheets. Breakfast lousy and bed. Very disappointed.
客户化身
已发布 2025年5月10日
Dear Alvin,
Thank you for sharing your feedback, and we’re truly sorry to hear about your unpleasant experience.
Our housekeeping team follows a strict protocol, including the regular changing of all bed linens and pillowcases. That said, we will thoroughly investigate this matter to ensure that no lapse occurred during your stay.
We also regret that our breakfast offering did not meet your expectations. Your feedback is valuable, and we will take it into consideration as we work to improve our services non-stoppedly.
Please accept our sincere apologies for the disappointment caused. We hope you’ll consider giving us another opportunity to provide you with a much better experience in the future.
Warm regards,
Kaivin Ng
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
依鹿回头山,傍福如东海。享山海入怀,揽夕阳在侧,寻一处静谧,让旖旎海景,尽收眼底。山海之间,动静相宜。感受毗邻市区且一隅静谧的舒适。酒店为您提供342间套客房,别墅区的悠然静谧,独享海景房温柔的蓝色潮汐。地中海餐厅近距离感受海风吹拂,涛澜阁餐厅体验观海听涛,啤酒工厂品味德式鲜酿啤酒,洲际水疗中心放松身心,轻松带娃,沉浸亲子时光。阳光椰林,在热带雨林环绕的健身中心内体验意大利健身设备泰诺健带来的运动乐趣,唤醒轻盈假期,邂逅心怡之旅。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Exceptional Hotel Staff - World Class
来自 Holiday Auckland, New Zealand
We had an incredible 10 day stay the Sanya Intercontinental. The hotel staff and service is world class and highly recommended.

The Intercontinental club lounge is one of the best we have experienced. I highly recommended the club lounge here.
Great facilities and view.
Exception service from Michelle at the concierge desk and Ventura the restaurant manager. These incredible hotel staff offered world class service and I hope they promoted in to management to guide other staff in offering an exception hotel stay and experience. It's all the little touches that make a big difference.
客户化身
已发布 2025年5月11日
Dear Holiday,
Thank you very much for Choosing our InterContinental Sanya Resort.
It's a great honor for you to have a good holiday in the hotel. Your recognition of employee, we will share this joy with her in the first time. We are always committed to bringing our guests a home away experience. In your spare time, you can come to our Beach Bar and enjoy a special cocktail to bring you cool and comfortable. Feel the sea breeze and enjoy a leisurely afternoon. We will continue to strive to bring you high-quality service and room.
I hope you will choose InterContinental Sanya Resort again when you come to Sanya next time! Have a nice day!
Kind Regards
Weifang
General Manager
 0 点
0/ 0的投票认为这条意见有用。