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  • 评论意见计数
    209728
  • 有用性投票
    2,109
  • 第一条评论意见
    2017年2月20日
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    2025年5月13日
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GreaterChina 的评论意见
 
昆明中心假日酒店位于昆明市中心商业区,毗邻恒隆广场和白塔商圈,位居黄金地段,景致迷人,交通便利:距昆明长水国际机场约有25公里,距昆明火车站约2.8公里,距离地铁东风广场站(2号线,3号线换乘站)和拓东体育馆站(3号线)都近在咫尺。 昆明中心假日酒店拥有293间装修精良的房间,1个主题的豪华餐厅,大堂酒吧及700平方米的会议场地,涵盖了8间多功能会议室,让您更加轻松自如商务和旅行。选择昆明中心假日酒店,让我们为您承办在昆明的下一次活动。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Very nice!
来自 Nanjing Lover
Quite and nice. There are also convenient breakfast places very close to the hotel.
客户化身
已发布 2025年5月13日
Dear Guest,Thank you so much for choosing our hotel and sharing your positive experience with us. We are truly delighted to hear that you found our hotel quiet and nice, and that you appreciated the convenience of having breakfast places nearby.Your satisfaction is our top priority, and we are committed to providing you with a comfortable and enjoyable stay every time you visit. We understand the importance of a peaceful environment, and we strive to ensure that our guests can relax and unwind during their stay with us.We also value your feedback on the breakfast options. We are constantly looking for ways to improve our services and facilities, and we will take your comments into consideration when making future decisions.Once again, thank you for your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
Sincerely,
Ken Yi
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷,距广州白云国际机场大约32公里,距离广州火车东站约7公里,步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里,是商旅客人理想的会聚之所。另外,酒店比邻广州城内各大旅游景点和商业圈,您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如:广州塔;白云山;北京路; 越秀公园;中山纪念堂等。 酒店拥用460间宽敞雅致的豪华客房及套房,无微不至的客房设计,完善的商务设施,酒店视野广阔,景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊,2个堂皇华丽的大型宴会厅及9个多功能厅,全部配有先进的视听设备及高科技会议系统,是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Nice Hotel
来自 Roundy2 Christchurch, New Zealand
I have stayed here many many times and will stay again in the near future.
I do find the breakfast quality to be terrible, though and this is a big area at the hotel that needs improvement.
Not enough seating in the lobby, you need more seating for guests waiting for pickups.
Overall all though a nice place to stay with great staff.
客户化身
已发布 2025年5月13日
Dear Valued Guests,
Thank you for choosing to stay at the Crowne Plaza Guangzhou City Center! We sincerely appreciate your continued support and loyalty to our hotel. Your feedback is of utmost importance to us, and we will ensure that the relevant department heads are informed so that we can enhance our services during your next visit.
Once again, thank you for your invaluable insights and ongoing support!
Wishing you a joyful life!
Jerry Zheng
 0 点
0/ 0的投票认为这条意见有用。
 
西安经开洲际酒店位于西安经济开发区的城市CBD核心地带,是经济政治、文化、商业多元要素的交汇之地。俯瞰城市运动公园景观,毗邻西安市政府、EHB企业总部大厦及熙地港等众多拥有多元生活品位的商业载体,双地铁交汇可直达机场、高铁站及城市地标性景点。地铁2号线7站可到达钟楼,4号线13站可到达大雁塔。 322间客房设计雅致现代,1100平米无柱宴会大厅以及7间多功能厅均配备专业会务及视听设备,四间风格迥异的餐厅各具特色,备受瞩目的“恰”餐厅与酒吧也将以品质卓越的珍馐美馔给予您超越以往的用餐体验,是引领商务社交潮流的独特之所,西安经开洲际酒店将会成为商务精英人士、高端会务以及休闲旅行的理想之选。探索古都西安,开启洲际人生。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Disappointing Birthday Stay: Lack of Recognition for Special Occasion and IHG One Rewards Member
来自 Eric Xi'an
I specifically chose this hotel to celebrate my birthday, and I also contacted them in advance to inform them of the occasion. However, there was no cake or fruit provided on the day. As an IHG One Rewards member, I truly did not feel valued during my stay. It was disappointing not to receive any special recognition for such a personal event, especially after making the effort to reach out ahead of time. I expected better service and more attention to detail from a brand like IHG.
客户化身
已发布 2025年5月13日
Dear guest,
Thank you for your recent stay at InterContinental Xi’an North and sharing your valuable feedback with us. We are deeply sorry for your unpleasant experience and fully understand your feeling. We feel so sorry that we didn’t meet your expectation as you trust and selected us for this trip. We have internally shared your feedback with hotel management team and work on improvement so that you and other guest could get better stay experience in future.
Again, thank you for your valuable feedback. Look forward to welcoming you back to InterContinental Xi’an North next time to see our improvement.
Best Regards,
InterContinental Xi'an North
 0 点
0/ 0的投票认为这条意见有用。
 
西安经开洲际酒店位于西安经济开发区的城市CBD核心地带,是经济政治、文化、商业多元要素的交汇之地。俯瞰城市运动公园景观,毗邻西安市政府、EHB企业总部大厦及熙地港等众多拥有多元生活品位的商业载体,双地铁交汇可直达机场、高铁站及城市地标性景点。地铁2号线7站可到达钟楼,4号线13站可到达大雁塔。 322间客房设计雅致现代,1100平米无柱宴会大厅以及7间多功能厅均配备专业会务及视听设备,四间风格迥异的餐厅各具特色,备受瞩目的“恰”餐厅与酒吧也将以品质卓越的珍馐美馔给予您超越以往的用餐体验,是引领商务社交潮流的独特之所,西安经开洲际酒店将会成为商务精英人士、高端会务以及休闲旅行的理想之选。探索古都西安,开启洲际人生。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
很好的酒店
来自 MR.Liu 深圳
酒店位置良好,设施新,房间干净整洁,服务态度优秀,早餐和酒廊的餐食十分优秀,健身房面积合适,设备齐全。
客户化身
已发布 2025年5月13日
尊敬的客人,感谢您入住西安经开洲际酒店并抽出宝贵时间与我们分享您的入住体验。这家酒店是IHG旗下洲际酒店及度假村品牌,酒店以现代设计致敬探索陕西文化历史,酒店设计采用典雅奢华的装修风格,同时融入了西安城市古都的文化精髓。感谢您对于员工提出的表扬,这将会激励更多服务员工为客人提供满意的服务。期待您的再次光临!
 0 点
0/ 0的投票认为这条意见有用。
 
佛山,承袭浓郁古朴的岭南风情,现如今又绽放着作为粤港澳大湾区节点城市的摩登活力。粤剧悠扬,功夫飒爽,山水怡人,美食饕餮。 佛山南海利泰皇冠假日酒店位于佛山市5G技术体验区之一三山新城,毗邻秀丽的文翰湖。酒店距离广州南站直线距离约5公里,广州白云国际机场直线距离约41公里,距离广交会琶洲展馆直线距离约15公里,交通便利 酒店设有307间摩登雅致的客房及套房,作为点睛之笔的墙面装饰描摹出岭南风格建筑中彩色窗格的璀璨光影。4间风格迥异的餐厅和酒吧极具特色,提供丰富多元的美味体验 1,000平方米灵活的会议场地,是举办大型活动的理想之选。无论是举办商务社交或小型私人聚会,我们都将通过个性化的贴心服务助您成功。酒店直线距离外约8公里即是位于广州番禺的长隆野生动物世界、长隆欢乐世界,尽情开启与家人朋友的欢乐时光。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
nice suite and manager,nice family trip hotel to stay
来自 Qianqiam shenzhen
I‘v been staying in this hotel for three times,each time it was nice trip.especially the serive of Alice,who was really nice and considering everytime.
客户化身
已发布 2025年5月13日
Dear distinguished guest,
Thank you for taking the time to share your feedback regarding you and your family recent stay with us at Crowne Plaza Foshan Nanhai.
We are very glad to know that our staff Alice and her considerate service helped in making your visit enjoyable.
Thank you again for your feedback and support and we look forward to welcoming you back in the near future.
Crowne Plaza Foshan Nanhai
 0 点
0/ 0的投票认为这条意见有用。
 
我们热情地欢迎您来到台中勤美洲际酒店,在这里,我们为您打造细致且无瑕的奢华洲际体验。台中勤美洲际酒店是台湾度假旅游和举办高端会议的豪华之选。座落于台中热门的商业中心地带,紧邻人文荟萃的草悟道街区。走进酒店宛若进入自然与人文的艺术殿堂,内部空间设计体现了当代精奢风格,融入台湾高山海拔意象,不仅以多元丰富的材质和纹理展现出视觉丰富度,同时让饭店每处角落都充满台湾岛屿及城市文化的深厚底蕴。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
HUGE disappointment
来自 VVIP
For this price range USD 430/ night-classic RM . This is not what I expected.
LET DOWN/ DISAPPOINTMENT
----The only 5 * luxury hotel has no welcome snack / note in the room luxury hotel is all about having an extra nice touch.
-----REQUESTed sunrise room ,they can simply told me no room available which is facing East instead of saying room can see sunrise. anyway , not sure if the staff understand the sun raise in the East. LOL , no biggie on this one.
------Taipei (MOENV) enforced no single use toiletries allowed in the hotel by law. which is a bummer. Understandable. BUT they should at least have some basic like the Q-tips cotton swabs prepared at the gym check in counter for guests after a swim / steam / shower. My ears was extremely uncomfortable and I have to go down to the lobby to ask ? Make no sense to me.
-----GYM open 24 hours. But the locker changing room does't open till 7 am , you can't access to bathroom / steam before breakfast start, is so inconvenient for guest who wants to steam after workout before going down for breaky 7 am. if you want to use the washroom in between your workout ( gym ) pls wait for the lift , go to your room , wait for the lift and come back down. and continue your workout , HOW convenient, They can simply just locked the entrance to the pool but kept the changing room open for guests who use the gym able to access to washroom/ steam in the meantime .
------ ROOM : Massive TV in such a small room, very unnecessarily, the low resolution old tv make it worst. Not sure is the designer team aware of if you want to provide a cinematic effect , having a large screen that closer to the bed is a terrible idea ,at least have the better resolution, it make me so sick watching the Local news Channel.Is very backward design " the bigger is better " or helping LG to clear their old stock.
---- The Ai device , which can't be use when unplugged. Short cable make it so hard to navigate the touch screen. Fancy gadget. not practical at all.
----used coffee cups been sitting at counter more than a day. Staff should be sharper , change the new one when requested tidy up the room , not cover it up.
--- LIGHTING : the floor lamp can't be turned off with any switch , staff told me I have to unplug it myself !
---Bathtubs is extremely uncomfortable, I m 5 "4 , and I can't even stretch my legs , this is the issue with the interior design team, They just purchase equipments from the catalogue without physically check the equipment physically. Just buy the equipments base on the measurement which fit on the computer design programming.
----- Steam room seats ( the depth ) are very narrow ,suitable for a Children not for the adult. Again, the design team only focus on virtual perspective , Swimsuit Dryer is terrible ! is a JOKE ! flimsy salad spinner. Wish they have Sauna and steam ,Poor Architects & Construction planning.
----BEDDING. No pillow menu. Tight weave low thread count stiff cotton Duvet cover making crinkling sound, not so wise cut cost on hotel bedding. It is a mistake. poor sleep !
----left something behind after checked out, didn't received any contact from the hotel at all. usually the housekeeping would inform the concierge and hotel would then inform the guests they might have left some belonging behind. 0 contact. Until I sent hotel an email 4 hours after I checked out.
----when you get out of the lift , is unclear which side is the bar , which side is the gym, you don't make guest to go to the left then go to the right , clear direction is MISSING before the Bar open.
---- Dinning : the first breakfast , the lazy male staff just asked if we want any tea / coffee without introducing anything or show us the drink menu at all. ( we only know about it from the staff who introduce special drink and show us the menu next day )
---Breakfast :There are no unprocessed meat protein available, no chicken , no beef .. all carbs
--- Dirty coffee cup . latte is cold , on and off , depends if they are busy.
--- less food on a Sat breakfast than Friday , eg, no dim sum on Sat
STAND OUT
--Gym equipments , small but completed.
--Head of the kitchen , super warm and friendly staff , wish I get his name.
--Farm to table vegetable.
- free range eggs
-- cook with cast iron without any chemical cookware !
客户化身
已发布 2025年5月13日
Dear Honorable Guest,
Thank you for taking the time to share your recent stay experience through our guest satisfaction survey. We sincerely regret to learn that your visit did not meet expectations and truly appreciate your candid feedback.
Please allow us to address your concerns in detail:
Room amenities and arrival experience: We understand your expectations regarding welcome touches that complement the room rate. We regret the absence of in-room welcome amenities and have reviewed our arrival procedures to ensure greater attention to detail moving forward.
Room type explanation and view request: We apologize for the lack of clarity regarding the assigned room and its view. Our team is being retrained to communicate more accurately about room features and to set proper expectations for view-related requests such as sunrise visibility.
Room design and cleanliness: Your feedback has been shared with our housekeeping and engineering teams for immediate follow-up. We are reinforcing our inspection standards to ensure guest rooms consistently meet expectations in both cleanliness and functionality.
Gym and changing room access: While our fitness center operates 24 hours, we recognize the inconvenience caused by limited access to the changing facilities and the confusing layout. We are currently reviewing guest traffic flow and access hours to identify and implement improvements.
Signage to restrooms near the fitness center: We understand that the restroom location on the 5th floor may not have been clearly indicated. To improve clarity, we are enhancing directional signage near the fitness center to help guests more easily locate the public restrooms on that floor.
Breakfast experience: We are addressing the inconsistencies in breakfast service and working to enhance food variety, replenishment speed, and overall dining efficiency to better serve our guests during peak hours.
Lost item follow-up: We apologize for the lack of communication after your departure regarding your missing item. We are reinforcing our lost and found procedures to ensure timely and consistent follow-ups with all guests.
Once again, we deeply appreciate your valuable insights. Should we have the opportunity to welcome you back in the future, we are committed to delivering a more refined and thoughtful stay experience.
Sincerely yours
Charlie Chen
Director of Front Office
 0 点
0/ 0的投票认为这条意见有用。
 
杭州,温婉、诗意又朝气蓬勃,其深厚的历史底蕴和引人入胜的江南风情皆让人醉心不已。 杭州西湖东智选假日酒店坐落在西湖东侧,毗邻杭州火车站,靠近2022杭州亚运会重要会场——亚运村和国博中心,至杭州萧山国际机场直线距离约27 公里。 酒店191间时尚简约的客房,充满巧思创意。可移动桌板、干湿分离卫浴、充足便捷的充电插孔和USB接口等体贴周到的设计,为入住增添舒适性与私密性。在此,你可尽享优质睡眠、畅爽沐浴,自如切换办公与休闲模式。 酒店的多功能共享空间——“智•空间”,提供中西式自助早餐,令你开启一天的活力。非用餐时段则轻松变身为灵活的工作和休闲之所。高速网络全面覆盖,24小时自助便利站,方便你购买各类饮品、食品点心、生活用品等,带给你简单、睿智的体验。酒店设有儿童俱乐部提供多种趣味玩具,在寓教于乐中,让您和宝贝度过欢乐的亲子时光。 无论是假期、还是公务,杭州西湖东智选假日酒店助你智在,必达!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Food
来自 s.k. jp
Better food is good in the morning you eat and also pack to go that you can help roommate.
客户化身
已发布 2025年5月13日
Hello dear guest, thank you very much for sharing your heart. The hotel has many stylish and simple guest rooms, high-speed Internet, comfortable bedding, one-key cast screen TV. The hotel provides sumptuous Chinese and Western buffet breakfast, delivery robot, public area equipped with self-service business center, two meeting rooms, self-service laundry loft, to provide perfect service for different needs of you. We are adhering to the service concept of “meeting guests' needs to the best of our ability”, and strive to make guests feel happy, relaxed and at ease the first time they step into the lobby. We sincerely look forward to your visit again, and wish you a pleasant journey and a happy family!
Sincerely,
IHG Social Listening Team.
 0 点
0/ 0的投票认为这条意见有用。
 
成都世纪城假日酒店东楼拥有190间时尚舒适的客房,完善的商务及休闲设施,令人惊喜的餐饮娱乐选择,让您随时惬意享受。酒店还为商务贵宾提供商务会议套餐,无论场地、设备、住宿及餐饮安排均照顾周到,为您带来超值体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
贴心的安排
来自 littleboyfatman 中国北京市
感谢客户经理鲁经理对白金卡客户的无微不至的细心服务,升级房型,迎宾水果,提前电话问询,快捷离店服务,面面俱到。
客户化身
已发布 2025年5月13日
Dear Guest,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that Mr. Lu, our dedicated account manager, was able to exceed your expectations with his attentive service. Ensuring our platinum card customers enjoy a seamless and luxurious stay is our top priority, and we're thrilled that the room upgrade, welcome fruits, pre-arrival phone call, and expedited check - out made your stay more enjoyable.
Your kind words are not only a great encouragement to Mr. Lu but also to our entire team. We strive to provide personalized and thoughtful service to every guest, and it's rewarding to know that our efforts have been recognized.
We sincerely hope to have the pleasure of welcoming you back soon, where we will continue to go above and beyond to create another unforgettable experience for you.
Cathryn Shi
Hotel Manager
 0 点
0/ 0的投票认为这条意见有用。