Housekeeping in bathroom was not good and black dirt was found at the lower part of the bathroom wall. Air-conditioning was not stable to make the room temperature stable. Hot iron did not work properly.
Dear Guest, Thank you so much for your review of Crowne Plaza Guangzhou Science City. I'm so sorry to hear that you were unsatisfied with our hotel service and facilities. Please believe that this phenomenon is not common in our hotel. We will emphasize the importance of cleanliness in the room again. About the hot iron you mentioned, I'm sorry about that. If the iron doesn't word you can call the Guest Service Center then our housekeeping will sent new one to your room. Please give us another opportunity to welcome you back, let us to show you what's the real level of Crowne Plaza Guangzhou Science City. Anson Jiang Communication
very good experience here ,hope can come again in the future! very good experience here ,hope can come again in the future! very good experience here ,hope can come again in the future!