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    2017年2月20日
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    2025年4月20日
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河南,地处中原,中华文明的主要发祥地之一。这里物产丰富,地域辽阔,中华民族的母亲河——黄河,横贯全省。郑州,地处河南省中北部,历史人文景观众多,自然山水资源丰富。除了景点,洛阳牡丹花会、开封菊花会,也是全国闻名,吸引着络绎不绝南来北往的游客。酒店地理位置优越,地处郑州管城区和二七区的临界点,紧邻中州大道和郑东新区CBD,周边购物中心有丹尼斯大卫城,可满足您生活和休闲的享受。酒店交通便捷,距离郑州新郑国际机场约32公里,郑州东站约16.5公里,郑州客运南站约1.8公里,地铁2号线南三环站约1公里,轻松驾车即可达到主要休闲景点,如:少林寺,郑州动物园,河南博物院,银基动物王国,中原福塔,建业电影小镇,绿博园等。 无论是假期,还是公务,让郑州凯宾智选假日酒店成为您到访郑州的理想之选。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
服务好
来自 匿名
服务好 态度好 下次还会再来。服务好 态度好 下次还会再来。
客户化身
已发布 2025年4月16日
亲爱的客人,感谢您入住郑州凯宾智选假日酒店!小智的前台伙伴们始终带着热忱,从快速办理入住到贴心响应每一份需求,都盼着让您的停留如归家般温暖。无论是入住时的细致指引,还是离店前的暖心问候,都藏着对服务的用心。送物机器人随时待命,自助洗衣阁默默守护旅途需求,智选早餐的丰富餐品也为您的行程添份活力。期待与您再次相遇!祝您生活愉快!智选假日宾客关怀团队
 0 点
0/ 0的投票认为这条意见有用。
 
斑斓梦幻的西班牙国度、愉悦奔放的西班牙民族、目不暇接的西班牙小吃……这一切都足以让您爱上西班牙!在华侨城洲际大酒店,设计师透过建筑风格和装饰细节精心打造一个纯粹的西班牙主题风情酒店,从门童制服、斗牛场到马德里著名的市长广场都被演绎得惟妙惟肖。酒店位于集文化、艺术、金融于一体的南山中心片区,优越的地理位置和便利的交通,众多知名景点、美术馆、购物商场步行即达,离各个主要交通枢纽最多半小时车程。一座具有城市绿洲美誉的西班牙主题酒店,为您繁忙的商旅增添度假休闲的乐趣。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Excellent experience with the service from Bingbing
来自 JasonL815
I had a truly wonderful experience thanks to the exceptional service provided by Bingbing (Lucy) at InterContinental. From the moment I arrived, she was attentive, professional, and always went above and beyond to ensure my stay was comfortable and personalized. Whether it was helping with last-minute reservations, preparing my room exactly the way I liked it, or offering thoughtful touches throughout the stay, their dedication and warm hospitality made a lasting impression. Truly a five-star service — thank you for making my stay unforgettable Bingbing!
客户化身
已发布 2025年4月16日
Dear guest,
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
南京绿地洲际酒店矗立在南京城商业中心鼓楼近450米高的紫峰大厦内,是南京的地标建之一。酒店地理位置优越,紧邻地铁1号线和4号线鼓楼站,步行可达附近鼓楼公园、玄武湖、鸡鸣寺等著名景区。南京大学及东南大学著名学府环绕周边。在酒店可俯瞰美丽的城市景观及玄武湖美景。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Poor bad experience
来自 Ricky Indonesia
I checked in actually for 4 nights. But I have opted to checked out earlier. I was so disappointed to broken air con for A WHOLE BULDING.
AS 5 STAR HOTEL CAN YOU IMAGINED.
Iwas in 76tg floor which means near to the sun. 30C in the room felling like sauna.
When I complaint, there's no staff can solve the problem. I woke up 5 times due to sweating. Even I have been offer to upgraded, there were no guarantee ac would working.
I don't recommend this hotel if I have to go back to Nanjing again. .
客户化身
已发布 2025年4月16日
Dear Guest,
We are extremely sorry for the highly disappointing experience you had during your stay with us. The malfunction of the air - conditioning system across the entire building is completely unacceptable, especially for a 5 - star hotel like ours, and we deeply apologize for the discomfort it caused you, especially on the 76th floor where the heat was more intense.
Currently, we have immediately launched a comprehensive investigation and rectification regarding this incident. There are fresh air vents beside the panoramic windows of each guest room, allowing you to freely breathe in the fresh air from Xuanwu Lake and the foot of Zijin Mountain, which can, to a certain extent, alleviate the stuffiness indoors. At the same time, we are actively arranging to add more equipment to ensure that we can better cope with the changing weather in the future and meet the various needs of our guests.On the other hand, we will improve the information communication mechanism. In case of any abnormal facilities or limited services, we will clearly inform guests before they check in. Thank you again for your feedback. We look forward to providing you with a perfect stay experience when you visit us next time!
Best regards,
Hotel Management Team
 0 点
0/ 0的投票认为这条意见有用。
 
南京绿地洲际酒店矗立在南京城商业中心鼓楼近450米高的紫峰大厦内,是南京的地标建之一。酒店地理位置优越,紧邻地铁1号线和4号线鼓楼站,步行可达附近鼓楼公园、玄武湖、鸡鸣寺等著名景区。南京大学及东南大学著名学府环绕周边。在酒店可俯瞰美丽的城市景观及玄武湖美景。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
NO Aircon During My Entire Stay
来自 Alan
Stayed at the hotel for two nights and unfortunately the entire hotel Aircon was down so there's no Aircon in the room. Called front desk asking for a fan but was told no more fan available period. Front desk did not try to offer anything to mitigate the heat problem. 2nd night the Aircon still down and nothing was offered even though I tried to ask for a fan in the first night. Very disappointed on how hotel staff passively handle this issue and no compensation or service recovery was offered despite my poor sleep.
客户化身
已发布 2025年4月16日
Dear Guest,
We are truly sorry for the extremely uncomfortable stay you had due to the air - conditioning issue. The failure of the air - conditioning system across the hotel and the inability of our staff to handle your situation better is completely unacceptable.
We understand your frustration regarding the lack of available fans and the lack of any meaningful attempts to mitigate the heat problem. It was a huge oversight on our part not to offer any form of compensation or service recovery after you endured such a poor sleep.
We have launched an immediate investigation into this matter. We will review our emergency response procedures and staff training to ensure that in similar situations in the future, we can provide better solutions to our guests. We will also ensure that our inventory of items like fans is better managed.
We hope that you will give us another chance to prove that we can provide the high - quality service that you deserve.
Once again, we apologize profusely for the inconvenience and disappointment caused.
Best regards,
Hotel Management Team
 0 点
0/ 0的投票认为这条意见有用。
 
上海南新雅皇冠假日酒店地处备受瞩目的人民广场区域,坐落在享有观光、购物天堂美誉的南京路步行街之上,出门即览商业街的百年风韵,优越的地理位置尽享申城繁华和人文荟萃。酒店紧邻大型地铁换乘站人民广场站,四通八达的交通网络,为您带来高效出行体验。临近酒店的外滩、豫园、新天地等久负盛名的景点也可轻松抵达。酒店与上海火车站直线距离约2.5公里,与虹桥国际机场和虹桥火车站直线距离约15公里,与浦东国际机场直线距离约33公里,皆可便捷往返。酒店拥有390间温馨舒适的客房及套房,精美的装饰与现代风情融为一体,亦雅致亦时尚。酒店会议场地约3,300平方米,18个不同规格和风格的会议室及宴会厅分布在酒店的3-5楼,部分功能厅可览南京路步行街的繁华景致,是各类会务或宴会活动的高端之选。作为国际领先的酒店品牌,酒店关注新时代的有志之士有效平衡工作与生活的需求,以专业、高效、灵活的服务理念,助力宾客的每一次商旅都灵感激发,收获成功。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Nice location
来自 Hisham Aly Delaware , USA
Refused to recognise my platinum elite status refused to give me access to the lounge.
客户化身
已发布 2025年4月16日
Dear Hisham Aly,

Thank you for sharing your feedback with us. We truly appreciate your loyalty as a Platinum Elite member of IHG One Rewards.

We’re sorry to hear that your experience didn’t meet your expectations. While we did recognize your elite status during your stay, we regret that we could not upgrade your room due to high occupancy at the time. Regarding lounge access, we understand how important these benefits are, and per IHG One Rewards policy, lounge access is available through room package bookings or rewards redemptions rather than automatically granted with elite tier.

We sincerely value your continued support and hope to welcome you back for a smoother and more enjoyable experience.

Warm regards,
Tony Geerts
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
上海金沙智选假日酒店位于金沙江路, 与地铁13号线祁连山南路站入口相连,步行仅需一分钟即可入站,酒店拥有充足的免费停车位及充电设施,为您自驾旅游提供更为便捷的停车换乘地铁方案。 酒店空调系统为中央空调,在疫情期间,酒店不能满足健康隔离的相关要求。 地铁13号线可便捷直达近铁城市广场、华东师大科技园、西郊商务区(江桥),四通八达的地铁网络可以轻松带您来到环球港、南京路商业街、淮海路商业街、徐家汇商业中心和百联奥特莱斯。酒店精心为您设计了3条地铁游线路,让您便捷抵达自然博物馆、南京东路、人民广场、外滩、新天地、田子坊、豫园、陆家嘴、七宝古镇、世博会博物馆和迪斯尼等热点区域。 同时,通过地铁网络亦可链接磁悬浮、虹桥高铁站、上海火车站、上海南站、上海西站、虹桥机场、浦东机场等交通枢纽。 酒店离虹桥枢纽仅6.3公里,工作日每天穿梭巴士,贯穿联强国际、凌空SOHO、临空经济园、西郊商务区、上海跨国采购中心、长风生态商务区、红星美凯龙以及地铁2号线淞虹路站,节假日班车可将您送达乐高探索中心、长风海洋公园、上海电竞中心及地铁2号线,2号线可为您链接国家会展中心、虹桥机场、虹桥高铁、百联奥特莱斯和上海动物园,是商务差旅、亲子出游的不二选择。 酒店与金沙和美商业广场为邻,星巴克、超市、麦当劳、中西餐厅、卡拉OK和极乐汤温泉馆,为您的旅途生活带来更多便利, 酒店配有健身中心、综合餐厅、会议设施,每日提供的中西自助早餐让你的一天充满活力。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great location Superb services
来自 Sukanya BKK Thailand
The hotel is just at the Mrt line pink. If there's a rain you'll not get wet cause the walking way to hotel is inside the covered area surrounding by the restaurants and a supermarket named Hippo where you can find fresh seafood (alive).However the correct exit of the metro isn't #2 but it is #3, please do correct it on your website. I WOULD REALLY RECOMMEND IT.
客户化身
已发布 2025年4月16日
Dear Guest,
Thank you so much for taking the time to share your wonderful feedback!
We're glad to hear that you enjoyed your stay and found the hotel convenient. The hotel is located in a prime location, connected to the entrance of Qilian Mountain South Road Station on Metro Line 13, and can be reached within 1 minute walk. Hemei Square, which is connected to the hotel, is equipped with supermarkets, entertainment facilities and a variety of restaurants, making your journey more convenient. We apologise for any confusion regarding the subway exit information, we will make sure to update this information on our website. We are delighted that you would recommend our hotel to others.
Your satisfaction is important to us and we strive to provide a pleasant experience for all our guests.
Welcome back,Sincerely, IHG Social Listening Team
 0 点
0/ 0的投票认为这条意见有用。
 
珠海仁恒洲际酒店位于情侣南路大型综合广场——仁恒滨海中心内,出则繁华尽揽,入则静谧专享。酒店独特的外形设计酷似一座迎风而上的帆,使其成为珠海一处迷人的地标,港珠澳旅游打卡胜地。酒店面朝大海,视野开阔,可远眺香港,近观澳门;毗邻拱北口岸,正对港珠澳大桥珠海与澳门的入口处,距离广珠城轨拱北枢纽站直线距离800米;驱车30公里可抵达珠海机场,为商务、会议、社交、婚礼宴席及全球旅行者缔造舒适奢华的非凡体验。珠海仁恒洲际酒店拥有尽揽一线海景的大型多功能宴会厅,开放式宴会厨房与宏伟的婚礼礼堂完美结合,并以卓越的品质,专业热情的服务,倾力为您打造精彩不凡的商旅体验,令您尊享“洲际人生”的同时,体会“知行珠海”的惬意。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Exceeding Expectations
来自 Kelvin Hong Kong
This stay is so amazing that I have already make another stay with IC Zhuhai next week.
The staff and food is so amazing.
The view of the HZMB is so stunning and relaxing.
I am so looking forward my stay next week and the reopening of the swimming pool in May.
Just a few points to note is the power outlet inside the room only provide USB type A port while USB Type C is the trend.
The power adapter need to use the three pin instead of two pin as it cannot fit and sit properly with two pins. I found the only one two pin adapter is working at the mini bar
客户化身
已发布 2025年4月16日
Dear valued guest,
We sincerely appreciate you taking the time to share your feedback with us. Your kind words about our staff, food, and the stunning view have made our day. We're thrilled to hear that your stay was amazing and that you're looking forward to your next visit. Thank you for bringing up the point about the USB ports. We truly value your input and will seriously consider adopting your suggestion. Regarding the power outlets, we would like to inform you that there are both three - pin and two - pin sockets available on the bedside tables in the rooms. Additionally, our hotel provides power adapters. Please don't hesitate to let our hotel staff know if you need one during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Once again, thank you for your valuable suggestions. We're eagerly looking forward to welcoming you back soon for another wonderful stay.
Hotel General Manager Jimmy Wang
 0 点
0/ 0的投票认为这条意见有用。
 
位于昆明市中心商业区、青年路与金碧路交叉口的昆明中心皇冠假日酒店,毗邻盘龙江,位居黄金地段。交通便利:距昆明长水国际机场约有26公里,距离昆明火车站约2.3公里,距离恒隆广场,大悦城,金鹰购物广场和南屏街步行街均在1.5公里距离之内,距离地铁东风广场站(2号线,3号线换乘站)和塘子巷站(1号线)都在1公里距离以内,繁华之中的静逸,是您会聚“春城”的理想之所。 酒店拥有297间有阳台的客房和套房。酒店设有两个特色餐厅。酒店大宴会厅可容纳500人出席及4间54-128平米不等的会议室,大宴会厅还可灵活分割为两个会议场所,满足您不同的会议需求。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Good location
来自 pwkw Hong Kong
Great location, easily reach by metro. Lots of good food around. Staff were helpful. One of the staff from the place where breakfast was served called Mr. Lee Ting wing was very nice and friendly. I would highly recommend this hotel.
客户化身
已发布 2025年4月16日
Dear guest,Thank you so much for taking the time to share your wonderful experience and for leaving us such a glowing review. We are absolutely thrilled to hear that you had a great stay with us.
We are delighted that you found our hotel's location to be excellent and that it was easily accessible by metro. It's also wonderful to know that you enjoyed the variety of good food options available in the surrounding area.
Our team members are dedicated to providing exceptional service, and we are especially pleased to hear that Mr. Lee Ting wing from the breakfast area stood out with his helpfulness, competence, and friendly attitude. Your kind words about him have been shared with the entire team, and they have been a great source of motivation and inspiration.We truly appreciate your high recommendation of our hotel. It means a great deal to us, and we are honored that you would choose to recommend us to others.We look forward to welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
Sincerely,
Lucy Yan
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
揽两江浩瀚雄姿,拥麓山四季美景!长沙北辰洲际酒店座落于开福区湘江与浏阳河交汇处的北辰三角洲,地理位置得天独厚,占据长沙现有国际奢华酒店中距离长沙黄花国际机场较近、地铁直达、高铁站公交直达等诸多优势。酒店拥有396间豪华客房、两个无柱式宴会厅、五个不同风情的餐厅。位于酒店27楼的SKY27酒廊带来的炫酷表演以及4500平方米的静谧SPA和康体中心让您体验难忘的奢华之旅。酒店毗邻开福寺和岳麓山等诸多旅游景点,连通“三馆一厅”(博物馆、图书馆、规划馆、音乐厅)、时尚综合体大悦城及北辰三角洲等地标建筑,周边写字楼、服务式公寓、大型购物中心、影剧院及各式餐饮娱乐场所一应俱全,能够充分满足您的多重需求。现代的设计风格、卓越的品质、完善的会议设施及独具的餐饮特色,为您的长沙之旅带来尊崇之享。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
great location great customer services
来自 Bobby Sung Melbourne
great location great customer services. hotel appreared to be clean and tidy, breakfast experience was great and highly recommended.
客户化身
已发布 2025年4月16日
Dear guest,
Thank you for choosing our hotel while in Changsha and taking the time to write your review.
I am thrilled that our Colleagues were able to deliver a warm and genuine service with passion and dedication, anticipating your needs and fulfilling your expectations.
I am happy you enjoyed our clean environment and our breakfast. I will ensure to speak with the Culinary and F&B team to let them know about your comments.
Looking forward to welcoming you back when your travel takes you to Changsha.
Sincerely,
Aref Sayegh
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
佛山皇冠假日酒店坐落于佛山市中心城区禅城区繁华的祖庙商圈,毗邻岭南天地&岭南站、祖庙、梁园、粤剧博物馆。二十分钟车程即可到达广州南高铁站、潭州国际会展中心及佛罗伦萨小镇,驱车一小时即达广州白云机场,位置优越,尽得地利。 酒店美食人文荟萃,以粤菜传承口味和创新出品而驰名当地的友谊宫、其乐宫、百味川食街,荣获“佛山市粤菜标准化示范店”“佛山市粤菜名店”两大奖项并入选 “佛山老字号”名录。长崎饭票亚洲料理、天幕下的中庭咖啡厅自助餐,住店轻松探寻多彩岭南文化和味蕾享受。同时,佛山皇冠假日酒店是佛山唯一一家拥有外卖经营资质的酒店。 酒店团队始终致力帮助客人成就高效商旅,赋予商旅人性关怀,尽情表达,勇于与客人联结,以我们之名为新时代有志之士打造属于我们的标志性服务。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Good Value and Bad Service
来自 aben Shenzhen, China
The hotel offers decent value for money, but its shortcomings are glaring. The facilities are outdated, and there's a persistent musty smell in the corridors. The service was bad. I arrived at the executive lounge at 7 p.m., the food was mostly empty. The lounge was severely understaffed, with only one attendant who was clearly overwhelmed. During breakfast, although a members-only area was designated, the staff neither proactively seated guests nor informed us about membership benefits. When I inquired, the manager Ms Peng outright lied about these privileges and had a very hostile attitude. Overall, it was a very poor experience.
客户化身
已发布 2025年4月16日
Dear guest, thank you for taking the time to share your stay in Crowne Plaza Foshan with us. We are sorry to hear that your experience during your stay did not meet your expectations, please allow our guest service team to sincerely apologize. We will further enhance the training of our staff's service skills and strengthen their service awareness. If you need any help or advice, please feel free to contact us. We will be happy to serve you and look forward to bringing you a pleasant stay again. General Manager David Feng
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