Dear guest ,thank you for staying with us , Providing the highest possible standard of service to our valuable guest and continual monitoring of guest comments i vital to our on-going success , we are looking forward to servicing you again
Bell boy Dylan WAng is fantastic. I wish SPG points could be matched to your group so that I could stay more in your group without worrying about SPG points removed.
Dear Guest, Thank you for your comments, it's very encouraging and I will share your compliments with our staff. The compliment about bell boy Dylan is very encouraging to all the staff!We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary.As the flagship ship hotel among IHG InterContinetal, we demonstrate "Great Hotels, Guest Love" and deliver consistent InterCon Branded guest experience to our valued guests. Thanks again! Look forward to seeing you soon!