This is our third time to the Crown Plaza Liverpool, perfect location for the docks and the City centre. As a Diamond member recognition was good. Stayed in a lovely upgraded room on the third floor with great waterfront views. Comfortable King bed with premium linen, immaculately clean and well equipped bathrobes, slippers, aromatherapy kits, mineral water, coffee, tea, and biscuits. High standards of cleanliness in the bathroom nice powerful shower, quality large size Apotheke toiletries. Unfortunately we found our room far too hot in the night the air-conditioning did not work.
We had access to the club lounge it was a pleasant place to relax, impressed with the generous offerings provided throughout the day, particularly enjoyed the early evening canapés also the very pleasant red wine and the lovely crisp Prosecco.
Enjoyed the buffet breakfast good quality and delicious with plenty of options from hot to continental choices, the breakfast team are friendly and very attentive. It was especially nice with servers bringing the coffee and tea to our table.
The hotels pool is perfect for a quick swim in the morning, the pool area and changing facilities very clean, great helpful and polite staff.