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Ivan26@
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    13 August 2022
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Ivan26@'s Reviews
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Crowne Plaza® Liverpool City Centre hotel overlooks the waterfront in the vibrant centre of Liverpool. Guests can park at the hotel for low daily rates in the onsite car park with electric charging point available too. Liverpool Lime Street Station is 10 minutes away. A short stroll down the River Mersey takes you to the iconic Royal Albert Dock with its restaurants, bars, The Beatles Story attraction and Tate Liverpool Art Gallery. When you are done with sightseeing, you can work out in our well-equipped Fitness Centre and relax in our 18-metre swimming pool, spa pool, steam room and sauna. For our corporate guests there is WIFI throughout. The hotel is within walking distance of the Arena and Convention Centre Liverpool and a short drive from events at Anfield Stadium home to Liverpool Football Club. Our Crowne Plaza Meetings Director can help you plan anything from a board meeting to a gala dinner for 480. When work is done, you can enjoy cocktails with colleagues in our sleek Lounge Bar with its dock view terrace. Our lounge menu is ideal for guests on the go. But do take time to enjoy the huge buffet breakfast at The Restaurant. It serves grill-style dinners – ideal for a client entertaining or a romantic meal – and there is 24-hour room service for added convenience.
 
Good but disappointed by the shower.
Overall Experience 
3.0 / 5
3.0 / 5
Posted2 December 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-11-25
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Atmosphere and Ambiance 
4.0 / 5
4.0 / 5
Helped me Achieve my Goals 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Just returned from an overnight stay at Crowne Plaza Liverpool a good hotel conveniently located in the city centre. Check in and check out was easy and fast, all the staff we encountered made us feel very welcome, so professional and friendly. Absolutely loved the huge tree in the lobby such a striking feature creating a relaxing and rich atmosphere also a beautifully decorated Christmas tree.
Our room was a King premium with lounge access, was a good size, tastefully decorated, had a brilliant river view, well equipped amenities and the bed was super comfortable. The bathroom was clean with a bath shower combination but the shower experience was terrible, only had a fixed shower head, awkward height, poor water pressure, and difficult to get hot, not nice at all to be in. A real shame as a decent shower is a must and this one was shockingly bad, needless to say we waited until home to shower.
The club lounge is nice but small, with a good variety of soft drinks, snacks and during the evening good choice of alcoholic beverages and canapés.
Breakfast in the morning had a good selection, although the hot food was nothing special items luke warm and dry, comparing from my previous visits I was disappointed as the hot food in the buffet is normally very good. The coffee was nice and the service friendly.
Check Out Date:2024-11-25
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of 0voted this as helpful.
 
Vibrant lifestyle hotel located in Ropewalks, the bohemian heart of Liverpool Located in Liverpool’s buzzing Ropewalks quarter, The Halyard Liverpool, Vignette Collection is the city’s newest destination. Centrally located, the hotel is within walking distance of the city’s main attractions including Royal Albert Dock, Liverpool Cathedral, and the Museum of Liverpool. With its 133 guest rooms, a destination restaurant & bar, fitness suite with rooftop terrace and meeting rooms, The Halyard Liverpool is ideal for guests looking for an energetic hub while exploring the city. Penthouse suites with balconies offer guests a unique opportunity to live like a local, relishing incredible views of the lively cityscape below.
 
Lovely, friendly hotel.
Overall Experience 
4.0 / 5
4.0 / 5
Posted30 November 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-11-22
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Memorable Experience 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
This was our second stay at The Halyard Liverpool and both times have been lovely, fantastic location, this hotel is a great addition to the IHG collection. Being a newer hotel everything feels clean and fresh. From check-in to check-out the personell were friendly and polite.
The room a Queen Deluxe was beautifully designed, furnished nicely, and had a very comfortable bed with quality linens. Excellent stocked amenities, mini-fridge with complimentary waters, espresso machine with pods, biscuits, gorgeous thick robes and slippers provided, a great bonus having a selection of proper wine glasses in the room. A Gorgeous and luxurious bathroom large walk-in rain shower that was delightful, with an amazing powerful Hansgrohe shower head enjoyed the lovely bathroom products from Temple Spa.
Breakfast came as a perk with my IHG status, served in Voyager’s restaurant it was lovely. Top quality ingredients, excellent well-cooked hot options, service was fantastic and the Crosby coffee was amazing.
Really impressed by the look of this hotel, it’s really stylish with a unique atmosphere, but a little disappointed by the recognition for IHG members only a satisfactory experience at best, room for improvement.
Check Out Date:2024-11-22
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Sleep Quality
ConsRecognition for IHG® Rewards Club Members
0points
0of 0voted this as helpful.
 
Located on the Danube Promenade with stunning views of the Danube River and the castle district — one of Budapest’s UNESCO World Heritage Sites — InterContinental Budapest provides an elegant setting to explore the history, vibrant gastro scene, and cultural destinations the capital city. Our terrace is a lively social spot in summer and our newly opened ARZ Lebanese Restaurant is the ideal choice for authentic Lebanese cuisine. We also offer the largest, natural-lit ballroom in the city.
 
Another great stay at the InterContinental Budapest.
Overall Experience 
5.0 / 5
5.0 / 5
Posted23 November 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-11-15
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Helped me Achieve my Goals 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This was my second stay at the InterContinental Budapest and it was just as wonderful as our first. The check-in was very efficient and friendly we were made to feel so welcome, Anna was super, polite and helpful. Received excellent recognition for being a Diamond Ambassador.
Our room a Queen classic river view was really comfortable, a good size, standout feature was the large wide window giving us a spectacular and immersive view of the Danube, Chain Bridge and of Buda Castle district. The bed was comfortable and large, bedding was lovely we had a fantastic nights sleep. It was calming and dreamy to watch the clouds from our bed. Overall the feel and décor of the room is on the traditional side starting to look a bit dated, although everything is functional and well maintained. Bathroom was somewhat small and could use an update, but was sparkling clean, had a shower over bath, particularly delighted that the bathroom amenities have been improved, now using Byredo full-sized bathroom products.
Throughout our stay we visited the exclusive Club InterContinental Lounge what a pleasant experience the level of luxury was premium and hospitality was personal. The Club lounge is designed with your comfort in mind, it’s open, spacious, the atmosphere was calm and relaxing. A dramatic glazed façade offers splendid views of Budapest. Excellent all day refreshments great soft drinks, beers, sparkling wine, sandwiches, canapés and sweets.
A very appealing long, central lobby bar, perfect to unwind with drinks, great ambience, friendly and attentive service.
Breakfast served in Corso was lovely, top quality ingredients, lots of choice, tasty omelettes freshly cooked and the chef was great at making them.
A really nice hotel in an enviable location right on the banks of the Danube river it felt like being on a stationary luxury cruise ship. Inspite being an old hotel, this property is still one of the best InterContinentals with five star staff, service and amenities.
Thank you for looking after us and making our stay very memorable.
Check Out Date:2024-11-15
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
+1point
1of 1voted this as helpful.
 
Welcome to InterContinental Warsaw, an iconic landmark in the exciting city centre of Warsaw. One of the tallest buildings in the city and showcasing modern architecture, our hotel is conveniently located near top destinations including Warsaw Old Town (a UNESCO World Heritage Site), the National Museum, and Warsaw Uprising Museum. Delight in Polish cuisine at our signature restaurant, Platter, enjoy our elevated 43rd story pool, and take in spectacular view from your spacious guest room.
 
Fantastic location and friendly staff.
Overall Experience 
4.0 / 5
4.0 / 5
Posted4 November 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-27
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Helped me Achieve my Goals 
4.0 / 5
4.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Yes, I recommend this property.
We have stayed at InterContinental Warsaw many times this stay was our seventh visit, the reception process was fast, professional and the staff were friendly and polite. We received the added bonus of an upgrade as I have the IHG One Rewards Diamond Elite Ambassador Status. Our room located on the 29th floor had an amazing view of the Center of Warsaw. The room was large and everything was really clean. It’s always a great welcome to receive something special from the hotels management but this time sadly no welcome gift, we missed having the usual thoughtful gesture acknowledging loyalty. The bed was comfortable with crisp linen, you may want to choose from a different set of pillow as our pillows were far too soft, found this out during a disturbed night's sleep. The hotel does provide a perfect pillow menu which we will select from to ensure next time we have a peaceful night’s sleep. The tea and coffee making facilities were stored on a shelf in the cupboard, using these in-room amenities was not easy the display area was not illuminated and the wardrobe doors got in the way. Trend is to keep desk / work surfaces clean and clear but also important to a guest is the tea and coffee making tray being easily located for convenience. The bathroom had a walk in shower and a bath, nice towels and Byredo bath and body products. The bathrobes definitely the most worn-out bathrobe you'll ever see in a five star hotel. The mini bar/ fridge was close to the bed and unfortunately it was quite loud making a humming noise during the night which was slightly annoying.
The swimming pool was a highlight, a standout feature of the InterContinental Warsaw. We loved our visit to RiverView Wellness Centre enhanced our stay offered fabulous City views, great pool and great jacuzzi. Staff were polite and helpful. The facilities were clean and beautiful. Very happy with the new booking system easy to make a reservation via a QR code. The changing rooms were a high standard, well maintained, immaculately clean, great amenities, fantastic modern Hansgrohe Raindance 3jet adjustable showers a full pampering experience.
Enjoyed privileged access to Club InterContinental it is a perfect place that adds a special touch to the overall experience, great views, bright peaceful atmosphere, and the staff are friendly and attentive to any request or query you have. Striking and beautiful fresh flower displays added to the luxurious ambience.
We took breakfast in Downtown Restaurant, a generous buffet with a great variety of premium options, good fresh orange juice, superb coffee, also a nice special treat to have sparkling wine available. The breakfast staff were so busy and the service was a little slow, it was not a huge issue.
All in all a great stay, superb location, and we enjoyed a very helpful and courteous attitude from all the staff.
Check Out Date:2024-10-27
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members
+1point
1of 1voted this as helpful.
 
Crowne Plaza Warsaw - The HUB is located in the heart of the most dynamically developing business area in the city centre. The hotel has 212 elegant rooms and suites with plush furnishings and a modern design. The onsite Studio Lounge also offers Club guests, a flexible space to work or relax. Direct access to the underground station provides excellent and easy transport to some of the city’s most important spots. From intimate boardrooms to a spectacular ballroom, the modern conference centre can accommodate 700 people and offers 30 meeting rooms which can be used for individual meetings or break out sessions. With Warsaw Chopin Airport just a 15-minute drive away, and the closest underground station, Rondo Daszynskiego, only a one minute walk, this four star hotel offers great stay options for business travellers or tourists to the city. Guests will also have access to two onsite restaurants with menus curated by Executive Chef Paweł Suchenek and a top floor cocktail bar, overlooking the city’s panorama and with an outside terrace. The Signature Bar is in the lobby area and is an all-day dining restaurant featuring a sustainably sourced menu with local produce, including a substantial breakfast and lunch menu, plus healthy snacks. The hotel’s restaurant Nova Wola offers a modern take on traditional Polish food using high quality ingredients sourced from Polish suppliers and foraged in the wild, with the aim of taking centre stage in Warsaw’s premium casual dining market.
 
Really superb stay
Overall Experience 
5.0 / 5
5.0 / 5
Posted31 October 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-26
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Atmosphere and Ambiance 
5.0 / 5
5.0 / 5
Helped me Achieve my Goals 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
As usual, our recent stay at Crowne Plaza Warsaw was a delightful experience.
We arrived too early for check-in and no upgraded rooms were available at the time so the receptionist called housekeeping to get the room ready faster for around 1PM, also offered to store our luggage which was handy. When we returned back after the advised time, I think they forgot about us because the room still required some time to get ready. Martyna who was now on reception invited us to relax in the Club Lounge whilst our room was being prepared and she came to get us when it was ready.
The check-in was excellent, welcomed back as a returning guest and asked if needed a reminder of the hotels information and facilities, the reception staff were very friendly and efficient.
Our room was a beautiful King premium room a modern design, spacious and spotless with a gorgeous view over the City. Appreciated the thoughtful welcome gift awaiting in our room was a bottle of “Kurpiowski" a delicious sweet Polish drink. Luxurious comfortable bed, premium linen and the pillows were amazing. Effective air conditioning system worked, amazing. The room featured fantastic amenities a well stocked minibar, bottled water, tea and coffee making facilities, bathrobes and slippers. Opulent bathroom with a great and generously sized walk-in rain shower, with plentiful Hotel collection toiletries by Antipodes Nature.
The Studio Club lounge was excellent, a well-appointed lounge, with abundance of natural light, and plush couches, calm and serene environment making it a nice place to have a drink and / or snack throughout our stay. Since our last stay the club lounge has been beautifully refurbished loved the new look and the improved seating areas. The lounge was very busy during evening service, the staff coped brilliantly. When we needed something we used the phone to contact the attendant, they deserve a mention as nothing was too much trouble, extremely helpful did a great job on what was a very busy time. We enjoyed some lovely appetisers along with some good balanced red wine and my favourite a fantastic crisp Prosecco.
Nova Wola delivers a fabulous mouth-watering breakfast buffet, located on the first floor this restaurant has an elevating atmosphere with its chic and sophisticated interior, blended with dark wood, gold furnishings and lots of glass. The breakfast buffet was extensive and high-quality ingredients, includes an omelette bar where the chef would prepare customisable omelettes. A downside was that the breakfast was super busy this time, although did not impact too much as the breakfast team worked very hard trying to make sure items were topped up, tableware replenished and tables cleared and cleaned. We tucked into a delicious, wholesome and high-quality breakfast, tasty freshly squeezed orange juice, a rich strong bean to cup coffee from the machine, and the freshly baked waffles with condiments are phenomenal.
Crowne Plaza Warsaw - The HUB is brilliantly located, metro station so convenient and in the Hub underground there is a supermarket, bank, McDonald's and other eateries. Walking distance is the fantastic Food Hall Browary and Food Hall Elektrownia Powiśle.
Our stay was the most enjoyable experience and we could not imagine returning to Warsaw and staying anywhere other than the Crowne Plaza.
Check Out Date:2024-10-26
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
+1point
1of 1voted this as helpful.
 
The Holiday Inn Express Liverpool Central is located less than a mile from Liverpool Lime Street station and 8 miles from Liverpool John Lennon Airport. With close connections to the M62 Motorway and M53 Motorway. The hotel is located within the vibrant and historic Ropewalks district of the city, within walking distance of many of Liverpool’s city centre attractions, including The Royal Albert Dock, Shopping at Liverpool ONE, The Beatles Story and Liverpool Cathedral. It is conveniently located less than half a mile from the M&S Bank Arena, the home of Eurovision 2023. The hotel is proud to welcome visitors travelling to the world-renowned Liverpool football club, located at Anfield and Everton football club, located at Goodison Park; both of which are just a short walk from the hotel. Business guests will find the hotel the perfect place to work from, with free Wi-Fi and air conditioning throughout and ergonomic desks, laptop safes and ensuite bathrooms with power showers in every room. The hotel has a meeting room on the top floor with views over to the Royal Albert Dock. Audio visual equipment and catering options are available upon request. All guests can enjoy an inclusive Express Start Breakfast, with options including bacon, sausage, scrambled eggs, pastries, cereals, yoghurts and more. The hotel also offers lunch and dinner, where kids under 12 eat free, or relax with a drink in the Lounge Bar.
 
Hotel is lovely and modern with a great breakfast, a five star experience.
Overall Experience 
5.0 / 5
5.0 / 5
Posted18 October 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-18
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Variety of Breakfast Choices 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
From the minute we arrived at the Holiday Inn Express Liverpool - Central and until we left we found the staff to be very pleasant and helpful. Great reception on arrival by Jess, attentive and the warmest of welcomes. As an IHG Diamond member received excellent recognition and enjoyed excellent welcome amenity benefits.
The room was a reasonable size on the 6th floor but with no view only of the adjacent building, well designed, sparkling clean with good amenities. Had a great nights sleep, blackout curtains, soundproofed and a very comfortable bed, plush duvet and pillows. Nice bathroom with plenty of toiletries to use, spacious walk-in powerful shower.
Holiday Inn Express Liverpool- central shares the building with The Halyard Liverpool a Vignette Collection IHG hotel, we enjoyed having access to The Halyard Bar and Voyagers Restaurant.
Holiday Inn Express hotels serve a complimentary express start breakfast also a grab and go option included in the room rate, normally it's just the basics but here it’s the best, the selection was very generous, well presented and high quality.
This hotel is excellent value for money, spotless, modern, efficient, with a lovely fresh hot breakfast and a fantastic shower. All the staff should be really proud of the great hospitality they provided. Recommend parking at Mount Pleasant carpark it is less than a 10 minute walk from the Holiday Inn Express Liverpool - Central and costs only £5 per 24 hours.
We are looking forward to returning. Thanks.
Check Out Date:2024-10-18
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
+1point
1of 1voted this as helpful.
 
Crowne Plaza® Sofia is located in the heart of the most dynamically developing business area in the city, Business Park Sofia. A modern complex of 130 upscale guest rooms, seven flexible meeting spaces including a beautiful wedding venue, two restaurants, a rejuvenating wellbeing centre and complimentary parking. A short drive from Sofia Airport, the hotel is ideally located in the foothills of the Vitosha Mountains and within easy reach of a metro station, which provides speedy access to the city center. Close by, you can visit some of the city's most famous attractions, such as the Boyana Church, a UNESCO World Heritage Site, and Vrana Park & Museum, a former royal palace. With the intention of bringing greenery inside while also honoring traditional Bulgarian elements, our spaces are designed with the latest trends and energy-efficient technologies in mind. With more than 800 square metres of flexible space, events are a major focus for our hotel, and we’re continuously improving areas to make each one a success. Tailored to you, we have crafted a collection of energising zones, including the Club Lounge, our relaxing outdoor garden area, and multiple stylish dining spaces. Whether you choose to spend the day relaxing in the pool or chatting over cocktails in Sky Bonsai Bar, Crowne Plaza Sofia offers an experience to remember.
 
Superb hotel with awesome staff.
Overall Experience 
5.0 / 5
5.0 / 5
Posted14 October 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-13
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Atmosphere and Ambiance 
5.0 / 5
5.0 / 5
Helped me Achieve my Goals 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional.
Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board.
Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries.
A disappointment was the club lounge, in terms of location it is isolated, uninviting and separate to the hotel. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge. Currently positioned along a corridor passing through meeting / conference / and ball rooms, totally cut off and detached from the hotel. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas. Throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra.
Excellent breakfast served in A PRIORI
restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast.
This hotel has the Wow factor, the interior design is visually appealing and guest spaces are harmonious. I especially liked the washrooms they are simply amazingly, credit to the staff they are absolutely fantastic, everyone from reception to bar to cleaners are all very professional and friendly.
Crowne Plaza Sofia is located in the a business area, easy metro access to the City. Enjoyed the hotels lakeside location, I highly recommend visiting La Tiramisumeria confectionery store with excellent service and divine Italian gelato. Ciccione Panini and pizza bar is a great place to experience some fantastic quality food with a great local atmosphere.
I enjoyed my stay very much and can only recommend it for an unforgettable experience.
Check Out Date:2024-10-13
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of 0voted this as helpful.
 
InterContinental Sofia is a luxury hotel in the heart of the Bulgarian capital, adjacent to the country’s primary government buildings, cultural highlights, and business district. Overlooking Parliament Square and offering stunning views of St. Alexandar Nevski Cathedral, InterContinental Sofia delivers iconic luxury in a location that provides you a truly authentic sense of the city. Relax in one of our luxurious rooms before enjoying a flavourful meal at one of our signature restaurants.
 
Elegance and luxury at its best.
Overall Experience 
5.0 / 5
5.0 / 5
Posted12 October 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-12
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Knowledgeable Staff 
5.0 / 5
5.0 / 5
Memorable Experience 
5.0 / 5
5.0 / 5
Quality breakfast and inviting bar 
5.0 / 5
5.0 / 5
Modern and stylish design 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Returning to the InterContinental Sofia we received a wonderful warm welcome from Sevda, so helpful and professional a real credit to the hotel. I truly appreciate that my diamond status was recognised and that my room was kindly upgraded.
The suite we enjoyed was spacious, well-designed and beautifully decorated, a furnished terrace offering inspiring views from the 6th floor. A huge comfortable bed, with premium linen and exceptional cosy pillows. The room features a well stocked mini bar, plush robes and slippers also the hairdryer is fantastic. The bathroom includes a separate generously sized rain shower, an inviting freestanding bathtub and stocked with quality Byredo toiletries. The room was absolutely spotlessly clean.
Enjoyed access to Club InterContinental Lounge, great all-day refreshments, afternoon tea, and pre-dinner drinks with canapés. The service is much improved, very friendly and attentive.
Sumptuous breakfast served in the most beautiful restaurant Ador. An abundance of choices to pick from, the quality of the produce is excellent, the croissants are amazing and the staff were all great.
Departing from the hotel, our check out was handled by Marina who was fantastic and maintained a high level of service.
InterContinental Sofia is the perfect choice for discerning travelers seeking a memorable experience, thanks to all who looked after us, we will be back!
Check Out Date:2024-10-12
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
0points
0of 0voted this as helpful.
 
A plush hotel in Leeds city centre with an extensive health club, meeting rooms, bar, restaurant and more Unwind after work in the gym, sauna and pool at the Spirit Health Club, Then head to TAP restaurant which serves great drinks paired with great food all day long Chic hotel rooms have Queen-size beds and flat-screen TVs, and our Sleep Advantage programme offers premium bedding and Quiet Zones to help you rest. For business, we have 7 luxurious function rooms, and there is a breakout area and terrace for a rest between meetings. Our Crowne Plaza Meetings Director can help with any requests. Our hotel makes an amazing wedding venue too! The luxurious Crowne Plaza Leeds hotel is only a 15-minute drive from the M1 and M62 motorways. Nearby Leeds station offers direct trains to London. If you are catching a flight, Leeds Bradford Airport (LBA) is close by, and an airport bus stops outside the hotel. Major city-centre businesses, the Trinity Leeds shopping centre and the bars and clubs of the Northern Quarter and Millennium Square are all within a short walk. Take in a cricket match at Headingley Carnegie Stadium, or get some fresh air in Roundhay Park.
 
Quality hotel with great service but leisure facilities badly run.
Overall Experience 
4.0 / 5
4.0 / 5
Posted6 October 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-05
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Atmosphere and Ambiance 
5.0 / 5
5.0 / 5
Helped me Achieve my Goals 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Booked the Crowne Plaza for our first visit to Leeds and so glad we did. Staff, location, service, onsite parking, room all excellent. Welcomed by a lady on reception she was smiley and friendly, well trained and provided exceptional customer service. Room was spacious, clean, with all the necessary furniture and brilliant Wi-Fi. Good amenities tea/coffee tray, robes and slippers, quality toiletries, cosy bed with premium bedding. Fantastic air conditioning.
Hotel has an excellent Club lounge with great drinks and food options, and a brilliant gentleman was running the evening service.
TAP bar just off the lobby is very nice we enjoyed pre-dinner drinks there.
Breakfast was excellent, buffet style with a good choice of fresh, high quality, cooked and continental foods. Great coffee from the machine and a good glass of refreshing orange juice.
The outdoor terrace was a surprise it’s an inviting area with a stylish and comfortable atmosphere looking forward to enjoying on future visits.
The only downside to our stay was our visit to Spirit health club swimming pool, the changing rooms felt dirty, clumps of matted hair on the showers panels, grubby tiled floors, strong, stale and unpleasant smell. Certainly not an area I would want to relax and unwind in, major improvements needed to match the high standard of meticulously cleaning done by the house keeping staff as the overall appearance of the hotel’s lobby, public areas, hallways, etc are all pristine.
Check Out Date:2024-10-05
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Holiday Inn® Gdansk - City Centre is located on the Granary Island, a unique urban concept assembled by the mouth of Motlawa river on the famous Wyspa Spichrzow. Wake up to the magnificent view of Historical Gdansk and explore what the top Baltic destinations in Europe has to offer. You will be charmed by the view from your room - wake up to the sight of the beautiful Motlawa river, yachts marina, the famous medieval port crane, rotary pedestrian bridge, ferries wheel, restaurants and pubs at your fingertips. Over the centuries, Gdansk has been a city of kings, merchants, tourism and the cradle of the Polish Solidarity movement, which led to the fall of Communism. Today Gdansk combines attractions for tourists, sports enthusiasts and business guests. Enjoy a morning stroll around the Old Town , stop by the famous Neptune Fountain and Golden Gate to admire the historical architecture. For our guests willing to further their experience of Gdansk, the internationally known European Solidarity Centre, World War II Museum, Polish Baltic Philharmonic and Shakespeare Theatre , are just a stroll away from your hotel. If you enjoy water sports or relaxing by the beach – the widest Stogi beach is just 20 minutes away and accessible by fast train, tram or taxi. Holiday Inn Gdansk City Centre is conveniently located for guests traveling by airplane
 
Fantastic stay.
Overall Experience 
5.0 / 5
5.0 / 5
Posted29 September 2024
Customer avatar
By
fromWales
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2024-09-28
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Our second visit to the Holiday Inn Gdansk we arrived at the hotel very late and were warmly greeted by extremely friendly and well-trained staff. Check in was fast and efficient and we were also given a room upgrade which was a fantastic. Nautical theme interior, comfortable bed and pillows also good quality bed linens and bath towels. The room was spotless, spacious with very good air conditioning and well equipped. Super views of the river and boats. Big bathroom, good lighting with nice toiletries also a great touch was the underfloor heating which was nice in the morning. The bathroom had a shower and bath combo shame didn't have a seperate shower.
Really enjoyed having evening drinks in the Sky Bar a unique place with great vibe and excellent service, the rooftop view was perfect to admire the Old Town and the yacht marina.
Great buffet style breakfast served in the Horizon restaurant it offered a delicious range of cold and hot dishes. I could see that the breakfast team put a great deal of effort into the setup and display of the buffet but during peak times experienced some items that needed restocking. The omelettes were scrumptious and the coffee was good and the doughnuts were a treat.
Hotel is in an excellent location, on the river front everything within easy walking distance, near to bars, cafes, restaurants and shops. Amazing place to stay clean and comfortable and staff always helpful and friendly. Will definitely be back and would highly recommend.
Check Out Date:2024-09-28
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members
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