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WM Hotel - Haven in back gardens of Hong Kong. At WM Hotel, every moment is a celebration of luxury and rejuvenation. Nestled within the serene beauty of Sai Kung, WM Hotel, Vignette Collection offers a luxurious and stylish escape from the bustling city life of Hong Kong. Surrounded by breathtaking seascapes and majestic mountain ranges, our hotel provides a tranquil oasis for guests to reconnect with nature's lush abundance. Indulge in the ultimate relaxation experience by our infinity pool, soaking in the stunning views and gourmet food and drinks at our on-site restaurants and bars. The adventurous souls, explore the nearby hiking trails, pristine beaches, and local seafood market immersing in the natural wonders of this unique paradise. Come and experience the beauty of Sai Kung with us, where we make & Wonderful Moments to cherish.
 
Overall
5 out of 5
5 out of 5
Enjoyable stay
By Maggie from WM hotel
This is my second time staying at this hotel. Our hotel stay to celebrate 10th wedding anniversary was very enjoyable. However, it would have been even better if there had been a small decoration, like balloons, as there was during my first stay in March. We had noted the anniversary celebration when booking the room, so upon entering, we felt a bit disappointed as we had expected some decorations, but there were none. Nevertheless, overall, we had a wonderful stay, and the garden room was beautiful.
Customer avatar
Posted by
onMay 5, 2025
Dear Maggie,
Thank you for choosing WM Hotel, Vignette Collection and taking the time to share your comments with us.
Please accept our sincere apologies for the unpleasant experience you encountered upon check-in due to the mishap on the anniversary decoration that did not meet your expectations.
We will certainly forward your valuable comment to the concerned department with remedial action taken. Rest assured that we will look into all related matters to avoid the same issue from happening again. Lastly, we would like to thank you for letting us know the area with flaws which we see it a great opportunity to identify the areas we need to improve
Once again, I sincerely hope that we will have the opportunity to welcome you back and recover your impression of the hotel in the near future. Please contact us at dm@wmhotel.hk once you confirm your schedule so we can personally handle your special requests.
We look forward in welcoming you back to your "home away from home" in WM Hotel, Hong Kong,
Best regards,
Ron Zuniga
Duty Manager
0points
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Welcome to Holiday Inn Shenzhen Donghua! Shenzhen Donghua Holiday Inn Hotel is located in the central area of Nanshan, adjacent to the Hi-tech Park. It is adjacent to Shenzhen Bay Port and Shekou Cruise Center (from which you can get to Hong Kong). The hotel has two direct lines nearby: 550 meters walking distance to Metro line 11, Nanshan station. The other Line 9 is right at the hotel entrance. It is one of the nearest international brand hotels to Shenzhen airport, and you can drive 45 km to Shenzhen Guanlan golf course. The hotel has 352 rooms, 3 restaurants of different styles, well-equipped gymnasium and indoor constant temperature swimming pool, with a total area of 783 square meters, meeting space to meet your different needs.
 
Overall
5 out of 5
5 out of 5
Another Memorial & Pleasurable Stay
By Desmtan from Singapore
Familiar, friendly and ever helpful staff as always, making it like returning home.
With the subway station located next to the hotel, it is even ever convenient to move around.
It was always pleasurable to return to "home away home' place, and looking forward to coming back next month.
Customer avatar
Posted by
onMay 5, 2025
Dear Guest ,
Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.
Once again, we very much look forward to welcoming you back to our hotel.
Thank you!
Sincerely,
Marketing and Communication
0points
0of 0voted this comment as helpful.
 
The hotel is about a 10-minute walk to Wu Ke Song Hua Xi Live and conveniently located across the street from the Third Medical Center of the Chinese People's Liberation Army General Hospital and China Railway Construction Corporation. Chinese General Hospital 301 and Wu Ke Song Station on Subway Line 1 are nearby. The hotel is adjacent to China Railway Group Limited and China Railway Rolling Stock Corporation (CRRC). It is approximately 6 km from Beijing West Railway Station and 9 km from Feng Tai Railway Station. Managed by IHG, the hotel features 312 rooms and suites with modern amenities, including high-speed internet, LED TV, safe, minibar, adjustable shower, and advanced bath products. It offers 1,200 square meters of meeting space, including a grand ballroom of 388 square meters and a 470-square-meter conference center that can be divided into two independent spaces. Additionally, six different meeting rooms are suitable for business talks, theme activities, and wedding ceremonies. Our excellent event team and comprehensive one-stop service ensure successful meetings and events.
 
Overall
5 out of 5
5 out of 5
Excellent place to stay
By Lieh from Texas, USA
Great breakfast with both eastern and western styles. Good daily service of room cleaning, and everything in the room is new and up to today’s standards of quality. Location is excellent with buses and subways in to the city, and also close to the 301 Military Hospital when emergency heath condition arises, a great place to stay for either business or leisure.
Customer avatar
Posted by
onMay 5, 2025
Dear guests, thank you for staying at Holiday Inn Beijing Chang An West and share your stay experience .we're really honored for your appraise about our service. Looking forward to serving you again at Holiday Inn Beijing Chang An West in the near future.
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Situated in the northwestern section of the city center, Crowne Plaza Beijing Zhongguancun is a luxury hotel in Beijing, China, that creates a work and leisure balance, with 12 meeting rooms and naturally lit fitness and swimming facilities. Well-equipped, spacious rooms and fine dining keep you comfortable and energized. Drive from our Zhongguancun location to Beijing airport in 45 minutes, and reach downtown and the China National Convention Center in 20 minutes. Subway lines 4 and 10 are a 5-minute walk away. The hotel is also close to Peking University, Tsinghua University, Yuanmingyuan Imperial Garden, and Beijing National Stadium. Nearby companies include IBM, Microsoft, Oracle, and Google. You can rely on free, high-speed Wi-Fi to keep you connected. Our staffed Business Center features a technical concierge on duty from 7 AM to 11 PM. Flexible meeting spaces and catering options are coordinated by our Crowne Plaza Meetings Director to assist and guarantee flawless events. Meet over a meal in our distinctive restaurants that offer Asian and Western dishes, or order beverages and small snacks in the Lobby Lounge. Our indoor pool complex and gym help you stick to a healthy routine.
 
Overall
5 out of 5
5 out of 5
Extremely clean
By Mr. Sun from Beijing
The locker room on the second floor surprised me. Cathy, Leo and Vivian delivered excellent service. Free parking at such a busy location was definitely a generous offer.
Customer avatar
Posted by
onMay 5, 2025
Dear Valued Guest,
We are deeply encouraged by your sincere feedback. Since its opening in 2008, Crowne Plaza Beijing Zhongguancun has been in operation for 15 years. Over this period, our staff have inherited and dedicated themselves to delivering mature, high-quality service experiences to guests from all corners of the world, striving to ensure every stay with us is flawless.
We sincerely appreciate your suggestions, which have been taken seriously and immediately relayed to the relevant departments for improvement.
We eagerly look forward to welcoming you back to Crowne Plaza Beijing Zhongguancun and wish you all the best in your future endeavors!
Warm regards,
Crowne Plaza Beijing Zhongguancun
0points
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Designed by national famous architect Master Zhang Jinqiu who build most landmarks in Xi’an, HUALUXE Xi’an Tanghua, as one of “San Tang Project” was being listed on the 2nd batch of Chinese architecture heritage at 20th century at year of 2017. Hotel location is both a peaceful retreat from the buzz of the city and the fantastic place from which to explore the exciting capital in China’s ancient times. Many of famous attractions are within easy walking distance, like Big Wild Goose Pagoda (Dayanta) and Tang Paradise. HUALUXE Xi’an Tanghua understands the need for Chinese business entertainment, from the casual conversations in LUXE Tea, private dining at LUXE Gathering. We offer a series of public and private spaces that fulfill our guest’s needs during business and social entertainments. The Tang style courtyard and the art of Chinese hospitality we deliver, will make here to be guests' ideal choice for your business and vacations at Xi’an.
 
Overall
5 out of 5
5 out of 5
Comfortable bed .lovely amenities. Bafblouse bathroom
By Claude from Uk
Fablouse. Comfortable. Excellent service. Garden beautiful. Breakfast Excellent .very high quality of shampoo
Customer avatar
Posted by
onMay 5, 2025
Dear guest, thanks for choosing HUALUXE Xi'an Tanghua. We would like to provide the art of traditional Chinese culture. We hope you have a nice trip. Thank you.
0points
0of 0voted this comment as helpful.
 
InterContinental Nantong is adjacent to Jiangsu Nantong Wolf Mountain National Forest Park. Hotel features 381 luxury guest rooms, suites and garden villa with panoramic views of Yangtze River. Four restaurants provide variety dining options with foreign live band performance. Hotel offers more than 4,800m² of event and conference space, including two pillar-free ballrooms – Yuan Fu and Yuan Xi, an outdoor Yuan Hui ballroom are able to meet your different meeting expectations.
 
Overall
5 out of 5
5 out of 5
Great location, wonderful service, amazing buffet
By KudriakovAndrei from Moscow Russia
Wonderful hotel, amazing location, buffet are super nice! Good enjoy for kids and family
Customer avatar
Posted by
onMay 5, 2025
Dear InterContinental Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Buffet dinner made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Yanni Zhang
Marketing Communication Manager
InterContinental Nantong
0points
0of 0voted this comment as helpful.
 
Experience impressive service at Crowne Plaza Suzhou Hotel, with a beautiful lakeside setting in Suzhou Industrial Park. At Crowne Plaza Suzhou, you're less than 5km from the highway, around 31km from Sunan Shuofang Airport, and 63km from Shanghai Hongqiao Airport. We are in Suzhou Industrial Park, surrounded by major companies, and minutes by bus, subway car or bike to the Chinese gardens of downtown Suzhou. Ask our Crowne Plaza Meetings Director about hosting events in our 12 meeting rooms and ballroom. Live entertainment is on offer at Mariana Atrium Lounge. Savour gourmet Cantonese dishes in the Prince Restaurant. International cuisine sizzles in the six open kitchens of the Sun Seeker. Dive into freshness and flavors at Zhen Hotpot. Whether indulging in fine dining or sipping tea in our Fragrance Tea Lounge, you'll enjoy stunning lake views at Crowne Plaza Suzhou. Sit back and watch the sun set, or unwind with a treatment in our Wellness Spa.
 
Overall
4 out of 5
4 out of 5
Great view
By Dan2027 from California
The lake view is great! Also, I love the breakfast.
Customer avatar
Posted by
onMay 5, 2025
Dear Dan2027,
Thank you for your stay with us at Crowne Plaza Suzhou. We are pleased to know that you appreciated the lake view and breakfast of our hotel, the aspects of our hotel that are preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again and we look very much forward to welcoming you back in the future.
Magandran Suppiah
General Manager
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Shanghai Pujiang Hotel is conveniently located in Minhang District, 30 kilometers from Hongqiao International Airport, 40 kilometers from Pudong International Airport, while landmark People’s Square is just 15 kilometers away. From Pujiang Town Station of metro line 8, which is close to hotel, guests can easily travel throughout Shanghai. The hotel boasts 319 comfortable and elegant guest rooms, from which guests can appreciate the panoramic view of a beautiful garden scenery, and experience a leisure time wandering around the greenery. Embark on a culinary adventure at one or all three of the hotel’s acclaimed restaurants and receive pampering service. YITING Café provides Asian and International cuisines, CAI FENG LOU Chinese Restaurant strikes a delicious balance between traditional Chinese cuisine and ultra-contemporary dishes, CHAR bar & bistro offers a casual dining atmosphere to feast on mouthwatering foods and drinks. Among an array of facilities and services offered in the hotel, you can take a dip in our large indoor swimming pool, or hit the gym with state-of-the-art fitness equipment. A range of activities invite you to relax and leave you recharged for the next working day.
 
Overall
4 out of 5
4 out of 5
Comfortable and lot of breakfast options
By Sunnt from Chicago IL
Little upset about how long it took for my local food delivery to be delivered upstairs by the robot. Had to call them and ask and the delivery came. SOmetimes the food got cold because it was sitting for too long at the front desk before being sent to the room
Customer avatar
Posted by
onMay 5, 2025
Dear Sir/Madam,
Thank you for choosing Crowne Plaza Shanghai Pujiang. We truly appreciate your comments, as we use our guests' feedback to understand what they value most and what we could improve to make their stays more enjoyable. The hotel robot will have a little delay in delivering the food during the busy period, the take-out person will contact the guests to go downstairs to pick up the food, we apologize for the inconvenience caused to you and look forward to your understanding.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank You!
Best Regards,
Clement Xu
General Manager
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Shanghai Nanjing Road is located in the city's popular People’s Square area along the tourist paradise of Nanjing Road Pedestrian Street. The majestic Bund, historic Yu Garden and popular Xintiandi eating and entertainment district are all nearby from the hotel. We are some 2.5 kilometers from Shanghai Railway Station, 15 kilometers from both Hongqiao International Airport and Hongqiao Railway Station, and 33 kilometers from Pudong International Airport, all by straight-line distance. The hotel offers 390 elegantly designed rooms and suites that offer exquisite comfort. Rooms are spacious and bright, with premium bedding and full amenities to help keep you feeling fresh and energized. On floors 3-5, the hotel boasts some 3,300 square meters of meetings and events space across 18 rooms and banquet halls of differing styles and specifications. Set on the 5th floor, the grand ballroom measures 800 square meters with 3.5-5 meters high ceilings and can accommodate up to 600 people. Our Crowne Plaza Meetings Director and events team are prepared to create innovative, tailor-made plans and personalized venue layouts as well as arrange menus prepared by our master chefs that together ensure an engaging time for all your guests. What's more, the hotel's restaurants and recreational facilities will add to your event experience, keeping attendees enthusiastic and inspired.
 
Overall
1 out of 5
1 out of 5
Formal Complaint Regarding Unacceptable Treatment
By rocky7475 from austria
I am writing to formally report an issue I encountered today at the Shanghai Nanjing Road Crowne Plaza Hotel, which has deeply disappointed me as a long-standing Diamond Elite member of IHG (since 2007).
1. Refusal of Check-In for My Wife:
I booked a room at your hotel using my account points for my wife’s stay. However, during check-in, the front desk staff refused to allow her to check in. As a result, my wife was forced to book a separate room in cash to stay at the hotel.
2. Poor Resolution Attempts:
o Upon calling the IHG reservation hotline, I was informed this was "hotel policy" and no exception could be made.
o My booking was deemed non-refundable despite the circumstances.
o The staff member offered free breakfast in exchange for a 5-star review, which I find highly unprofessional and unethical.
My Concerns:
• Policy Clarity: If there is a policy restricting point-redemption bookings to the member only, this should be clearly communicated at the time of booking—not during check-in.
• Customer Care: As a loyal member for nearly 20 years, I expect fair treatment and flexibility, especially when no clear policy violation occurred.
• Integrity: Offering incentives for positive reviews after poor service is unacceptable.
This situation is unacceptable.
1. Clarify where this policy was disclosed during my booking process. In over 20 years of travel, I have never encountered this "Hotel guest have to inform Hotel guest name 7-day ahead" policy, nor was it stated during my booking via your app.
2. Refund the charges, as the room was neither used nor made accessible to us.
3. Escalate this matter internally to ensure such inconsistencies do not affect other guests.
Customer avatar
Posted by
onMay 5, 2025
Dear rocky7475,
Thank you for taking the time to share your experience with us. We are truly sorry for the frustration and inconvenience this situation has caused you and your wife, especially given your long-standing loyalty as a Diamond Elite member since 2007.

Please allow us to explain that the IHG One Rewards policy regarding additional guests for point redemption stays is clearly stated during the booking process on the IHG official website and app. Specifically, it notes that if the member will not be present at check-in, the additional guest’s name must be provided through the Member Service Center no less than seven days prior to arrival. This measure is in place to ensure account security and proper use of member benefits.

We acknowledge that this policy may not have been prominently visible or easy to interpret, and we will share your feedback with the relevant teams to help improve clarity and visibility for future bookings.

Thank you again for bringing these issues to our attention. We are committed to improving and hope we may have the opportunity to restore your confidence in the future.
Warm regards,
Tony Geerts
General Manager
0points
0of 0voted this comment as helpful.
 
Welcome to Crowne Plaza Ezhou, where we understand modern business travelers need to be productive, inspired and restored during their stay. Crowne Plaza Ezhou is conveniently located at Wuchu Avenue in Ezhou Airport Economic Zone, close to the scenic Ezhou Exhibition Centre. We are 9.2 kilometers from Ezhou Huahu Airport and 9 kilometers from Ezhou Railway Station. We are also near Wuyue Plaza shopping mall. Area attractions include Liangzi Lake, Guanyinge Temple. Crowne Plaza Ezhou boasts 1800 square meters of flexible event space. We feature 6 meeting rooms in total, including a 900 square-meter grand ballroom that can easily accommodate 600 people (banquet style), whether hosting a board meeting, product launch, annual company gathering or a grand wedding celebration. Crowne Plaza Ezhou has 331 stylishly designed guest rooms and suites. All rooms feature a comfortable work area with ergonomic seating, a large bathroom, high-speed internet access and a wide range of choice amenities. Renew your body with a workout or a swim at Crowne Plaza Ezhou's Modern Fitness Center or relax with Yoga. Crowne Plaza Ezhou aims to make business travel work a truly productive and premium experience. We look forward to seeing you again.
 
Overall
5 out of 5
5 out of 5
Perfect staff
By Gosha from Tbilisi
Superb friendly staff and service. Very good communication.
Customer avatar
Posted by
onMay 5, 2025
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Again, thank you for choosing Crowne Plaza Ezhou, and if I can be of assistance to you, please contact us directly at 0711-2718888 or gsm@cpezhou.com.
Sincerely,
Helen
0points
0of 0voted this comment as helpful.
 
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