I used my Ambassodor weekend certificate for a 2 night stay with my family before the kids went back to school. Check in was efficient and polite with the Manager coming out to greet me personally which was nice. We love staying here because of the location and the quick access to the harbour. The rooms are getting a bit tired, with scuff marks on the walls and a bit of rust in the bathroom, but they are still clean and comfortable. The kids love the pool area on Level 31which has great views of the harbour. We had dinner one night at the Meat and Wine company which was very nice and the next night we just had some food and drinks in the Cortile Bar Might need to update the drinks menu as one of the beers i wanted to try is no longer available i was told. Also, ordered a drink and it never came, after 10 minutes they came back and wanted to know what i ordered. When your paying $13 for a beer, i expect it to arrive promptly and chilled. Check out was friendly and the bill was accurate which was a change from the last time i was here. Overall, a pleasant stay with the family and will return when we feel like a weekend in our city.
As an InterContinental Hotels & Resorts Gold Ambassador member, thank you for your continued loyalty and choosing to stay with us once again in company of your family.
I am so pleased to read that we could create a sense of occasion in welcoming your return, and that our team of colleagues were efficient and polite throughout your stay. This is excellent to read and our team will take great delight in reading of your positive feedback in the service that they provided to you. I am however disappointed to read that the condition of your room was not quite up to our usual five star standards. Thank you for sharing your constructive comments with us, it will enable us to ensure that the appropriate updates can be made for our rooms to maintain their highe standards that we are so well known for.
We do appreciate all feedback received and I thank you for mentioning your less than seamless dinng experience in The Cortile. Your feedback will be shared with our Cortile Manager in our aim for providing further training to our team and continuous improvement.
Business_Travesty78, I am delighted that overall you and your family enjoyed your time spent with us - and we do look forward to welcoming you back for an even more positive stay experience at InterContinental Sydney.
Best Regards,
Joerg Boeckeler General Manager
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Holiday Inn Kuala Lumpur Glenmarie
A classic, business & leisure friendly resort styled hotel in thriving Malaysia For a successful business or leisure trip to the country's picturesque destination, the Holiday Inn Kuala Lumpur Glenmarie places you where you need to be. It's just a 30-minute drive from Kuala Lumpur International Airport, KLIA and 10- minute drive from Subang SkyPark Airport to the hotel's grand lobby, where guests find a warm welcome and a relaxing vibe. Are you in town for a meeting A cluster of important institutions lie within a 15-minute drive of the 260-room hotel, including Temasya, Glenmarie and Bukit Jelutong Industrial Parks. Petronas Twin Tower and Kuala Lumpur City Center is a pleasant 40 minutes drive - but you can easily do business in the hotel thanks to free Wi-Fi and a 24 hour Business Center, along with a smart boardroom and spectacular ballroom for 500 guests. Families on holiday in Kuala Lumpur appreciate being just 10 minutes from Sunway which houses a shopping mall, restaurants and a theme park. Subang Parade Shopping Mall & Empire Shopping Gallery are also within 10 minutes drive from the hotel. After a hot day, what could be better than a refreshing dip in the outdoor pool Enjoy a cup of traditional tea, Teh Tarik at our lobby lounge while you are enjoying the magnificent view of the golf course, Glenmarie Golf & Country Club.You could also enjoy a drink at the pool side or a delicious meal at any of our signature restaurants.
全体
5 / 5
“Une escale trop courte, dans un endroit de rêve.”
投稿者Pooky
Pour une escale d'une nuit c'était parfaît, mais je recommanderai également cette établissement pour les personnes disposant d'une voiture pour aller visiter Kuala Lumpur, ou pour les adeptes de golf. Endroit tranquille avec vue sur le golf au réveil. Dommage que je ne soit resté qu'une nuit. La literie humide lors de notre arrivée, mais honnêtement c'est normal dans un pays tropical.
Thank you very much for choosing InterContinental Osaka and for sharing your feedback about your recent stay with us. I deeply apologize for causing you such distress. Due to lack of knowledge of our staff, the issue was occurred and it is not acceptable as a luxury hotel. I have shared your feedback with the relevant department for improvement to avoid such a case. Feedback that is very important for us, if we want to deliver our promises and a great experience to all of our guest. There is always room for improvement, thank you very much for helping us moving to that direction.
I sincerely hope we will get the chance to welcome you back, please kindly make sure to let us know.
Please receive our very best regards,
Savino Leone General Manager, InterContinental Osaka
I would like to thank you for choosing our hotel and for taking time to share your review. We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations. We are pleased as well to read that you enjoyed the glamorous aspect of the InterContinental Osaka , international vibes with precious local touches.
We sincerely hope that we will get the chance to welcome you back, please kindly let us know.
We stayed for 4 nights with our 8 year old in a double bed suite. Great views, great location and she loved the pool. We always stay at Intercontinental properties, the Ambassador program makes it even better value. Jessica at the front desk was lovely and very helpful.
Thank you for taking a moment to reflect on your recent stay experience at InterContinental Sydney.
It is our greatest pleasure to understand how our guests feel about their time spent with us, so to know that you and your family had a fantastic stay is excellent!
We do pride ourselves on creating memorable moments for our guests to write of once they return home, and I thank you for sharing this alongside your acknowledgement of the great service provided to you by Jessica from the Front Desk. No doubt she will take great appreciation of your comments and I look forward to personally sharing this positive feedback with her.
As a well travelled InterContinental Hotels & Resorts Gold Elite Ambassador member, my team and I look forward to welcoming you back where a warm welcome awaits you!
Best Regards,
Joerg Boeckeler General Manager
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Holiday Inn Penang
هذا الفندق مشترك في برنامج الفنادق الخضراء استرخ تحت اشجار جوز الهند على شاطيء الرمال البيضاء في فندق هوليدي ان بينانج في قلب منطقة الباتوفرنجي. إن المنتجع الذي تم تطويره عام 2010 يتكون من جناح ساحلي ذو 7 طوابق وبرج الفرنجي ذو 23 طابق وهما مرتبطان بجسرمعلق. تعتبر غرفة النزلاء في الجناح الساحلي مكانك الخاص على بعد خطوات عن الساحل المحاط بأشجار النخيل . أما شرفات الغرف في جناح البرج فإنها تطل على مضيق ملاكا والخط الساحلي الرائع لبينانج. إقض أيام إسترخاء تتشمس بجانب حوض السباحة ذو المياه المترقرقة أو في قضاء الأمسيات في صخب السوق الليلي الشهير في شارع الباتو فرنجي والذي يقع مقابل المنتجع. هذا وتبعد حديقة التوابل الإستوائية 3 كم عن المنتجع، والحديقة الوطنية للغابات في بينانج في منطقة Teluk Bahang التي تبعد 6 كم. سيحرص الكادر الودود في المنتجع على توفير الرعاية الجيدة للنزلاء في المناسبات وحفلات الأعراس بقدرة إستيعاب 350 ضيف في قاعات الحفلات السته المتنوعة لدينا. كما أن المنطقة الحرة تقع في Bayan Lepas والتي تبعد فقط 45 دقيقة في السيارة عن المنتجع. إنتعش بمشروبات الكوكتيل المشهية وأنت تستمتع بمنظر مطل على مضيق ملاكا في Hari s Pool Bar قبل أن تستمتع بالطعام في Terrace Caf وأنواع المشويات في المطعم ذو الواجهة المطلة على الساحل. إستمتع بعرض موسيقي حي في اللوبي المطل على المسبح أو تابع فريقك الرياضي المفضل على شاشة كرستال مسطحة كبيرة. كما أن الأطفال يحبون أجنحة الأطفال لدينا (ذات السرير المزدوج أو ذات الطابقين) والتي تحوي على ألعاب بلاي ستيشن داخل الغرف.
全体
4 / 5
Perfect getaway from city
投稿者Haidan場所KL
A good stay. Due to peak seasons the room service can be a bit slow. Well definitely will come again
Greetings from Holiday Inn Resort Penang and thank you for recognizing our fantastic location and a place to relax and enjoy for a city escape. Across our garden you are at the beach, around the corner you have the night market with all the hawker stall’s, vendor’s and if you turn around the other corner of the hotel there is some great small restaurants along the road and on the beach too. Bus stops are just outside of the hotel to give you easy access if you want to explore Georgetown and the shopping center or the National Park for the nature.
Please let us know when you are making your way back to Penang.
Sincere regards Dominic General Manager dominic.egger@ihg.com
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Holiday Inn Penang
هذا الفندق مشترك في برنامج الفنادق الخضراء استرخ تحت اشجار جوز الهند على شاطيء الرمال البيضاء في فندق هوليدي ان بينانج في قلب منطقة الباتوفرنجي. إن المنتجع الذي تم تطويره عام 2010 يتكون من جناح ساحلي ذو 7 طوابق وبرج الفرنجي ذو 23 طابق وهما مرتبطان بجسرمعلق. تعتبر غرفة النزلاء في الجناح الساحلي مكانك الخاص على بعد خطوات عن الساحل المحاط بأشجار النخيل . أما شرفات الغرف في جناح البرج فإنها تطل على مضيق ملاكا والخط الساحلي الرائع لبينانج. إقض أيام إسترخاء تتشمس بجانب حوض السباحة ذو المياه المترقرقة أو في قضاء الأمسيات في صخب السوق الليلي الشهير في شارع الباتو فرنجي والذي يقع مقابل المنتجع. هذا وتبعد حديقة التوابل الإستوائية 3 كم عن المنتجع، والحديقة الوطنية للغابات في بينانج في منطقة Teluk Bahang التي تبعد 6 كم. سيحرص الكادر الودود في المنتجع على توفير الرعاية الجيدة للنزلاء في المناسبات وحفلات الأعراس بقدرة إستيعاب 350 ضيف في قاعات الحفلات السته المتنوعة لدينا. كما أن المنطقة الحرة تقع في Bayan Lepas والتي تبعد فقط 45 دقيقة في السيارة عن المنتجع. إنتعش بمشروبات الكوكتيل المشهية وأنت تستمتع بمنظر مطل على مضيق ملاكا في Hari s Pool Bar قبل أن تستمتع بالطعام في Terrace Caf وأنواع المشويات في المطعم ذو الواجهة المطلة على الساحل. إستمتع بعرض موسيقي حي في اللوبي المطل على المسبح أو تابع فريقك الرياضي المفضل على شاشة كرستال مسطحة كبيرة. كما أن الأطفال يحبون أجنحة الأطفال لدينا (ذات السرير المزدوج أو ذات الطابقين) والتي تحوي على ألعاب بلاي ستيشن داخل الغرف.
全体
4 / 5
Great Family Hotel
投稿者Nicola場所Darwin
Our 8 year old daughter loved staying here, the new kids club is well fitted out and there are also other facilities which are fun for families such as pool table and air hockey. The hotel was great value and in a great position. We had a comfortable stay and would happily stay again.
We are all very pleased to read that you and your daughter had a wonderful time with us at the Holiday Inn Resort Penang.
Our newly launched playlab is taking the kidsclub experience to a different level! From interactive games to arts and craft, to lego room, slide and ball pit and the glow in the dark room. For older kids there are the table games and as well the kinetic station to play.