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    2017年2月14日
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    2025年5月17日
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入住美国 费城市中心智选假日酒店 ,享受费城市区便捷、干净和舒适的环境。 我们这家100%无烟酒店坐落于费城市中心, 从这里步行即可前往各式餐厅和特色精品店。从酒店步行数分钟即可抵达宾夕法尼亚州会展中心,该中心附近是瑞丁车站市场,您可在此参观并享用一顿简便午餐! 步行数步即可来到费城的历史遗迹景点,包括 自由钟、独立厅、国家宪法中心和缝制了美国第一面国旗的罗斯女士故居。 无论宾客要前往医院还是企业,我们酒店得天独厚的优越位置,都将方便您及时赴约。 宾夕法尼亚大学、天普大学、托马斯杰斐逊大学医院、康卡斯特电讯公司和富国银行 等不胜枚举的知名企业都毗邻我们酒店。 入住我们酒店期间,何不前去欣赏一场职业的体育赛事呢?从酒店乘地铁短途即可抵达 林肯金融体育场、富国银行中心和国民银行公园球场。试试我们的棒球包价吧! 套餐包括2张双程公共地铁往返票,将您直接送抵球场! 智选清晨早餐吧和健身中心都还只是酒店宾客免费尊享设施中的一小部分。在游遍费城之后,您更可前往我们的室外泳池放松一下,或是使用免费无线互联网探寻更多新景点。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Parking Definitely Challenging
来自 Kerri319 Long Island, NY
The hotel itself was nice. The lobby is small because it is a city hotel. You were practically standing in the parking garage on line to check in. The parking situation is challenging. It took my husband 45 minutes to get a spot in the garage. The location is convenient to restaurants and coffee spots. We visited Drexel and had a college rate, which made it reasonable. The room was big and clean. Breakfast was nice. We brought our own gluten free items. Coffee, fruit, yogurt was all gluten free and available.
客户化身
已发布 2025年4月28日
Hello Kerri319,
Thank you for your stay at the Holiday Inn Express Philadelphia-Midtown, Pennsylvania. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy New Iberia Hotel's Terrific Service & Perks. The Candlewood Suites® New Iberia - Avery Island extended stay hotel is located off the 49/90 corridor with easy access to the city's top attractions and major businesses. This unique bayou area has a rich history in the oil & gas, salt mining, and sugar cane industries in and around New Iberia. Lodging at the Candlewood Suites® New Iberia hotel is a great way to explore it all. Whether meetings or sightseeing brings you to New Iberia, your suite's relaxing atmosphere and convenient amenities welcome you home each day. Spend more time with clients and less time commuting thanks to our easy access to area businesses including Baker Hughes, Compass Minerals, Orion Carbon Black, Halliburton, Morton Salt, and others around New Iberia. All suites include a fully equipped kitchen for convenient in-room meal prep. Enjoy an evening of grilling outdoors next to our sparkling pool. New Iberia is alive with history and unique bayou culture. You'll be captivated by Cajun life, from the shallow-water swamps filled with alligators to sightseeing "hot spots" like McIlhenny Tabasco Factory, Konriko Rice Mill and more inside New Iberia. Lodging at this hotel ensures you'll enjoy consistent service and convenient amenities such as free Wi-Fi access, free 24-hour laundry and Fitness Center. The Candlewood Cupboard, open 24/7 offers Free Coffee and A La Carte Breakfast Items, Snacks and Drinks for purchase. We are 100% non-smoking!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
One of the worst stays ever. Quality of hotel was subpar at best and is need of some serious upgrades!! I would’ve expected more from an ihg hotel.
来自 An ex customer for this 1 Louisiana
Extremely disappointed with hotel and its lack luster. I’ve stayed in a many of candlewoods and this by far was the worst. Dirty, smelled and in need of some serious upgrades. Management should be ashamed.
客户化身
已发布 2025年4月28日
Hi Valued Guest,
Thank you for staying at the Candlewood Suites New Iberia and leaving feedback. We appreciate you as an IHG One Rewards Diamond Elite member and your loyalty to our brands since 2023.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions you encountered during your stay. I alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Award-Winning Boone, NC Hotel Crisp mountain air and boundless mountain vistas welcome you to the Holiday Inn Express® Boone hotel. Thanks to our close proximity to businesses and attractions in Boone, NC, our hotel is the ideal choice for any traveler. Vacationers in Boone, NC love that our hotel's near popular spots like the Blue Ridge Parkway. We're also close to the nature preserves of Grandfather Mountain and just minutes from Tweetsie Railroad, a family-favorite Wild West adventure and four area ski resorts. Thrill-seekers can venture to Hawksnest Zip Line for the ride of their life while others enjoy browsing the Mast General Store, where classic mercantile goods and outdoor gear line the shelves. Since we're near organizations like Appalachian State University, Samaritan's Purse and Watauga Medical Center, business travelers appreciate our hotel's location in Boone, NC. In addition, we feature a 1,650-sq-ft meeting room that is perfect for meetings. Utilize our state-of-the-art business center to plan your event. Whether business or pleasure brings you to Boone, NC, our hotel's free high-speed, Wi-Fi access connects you to colleagues and friends. Begin the morning with a tasty warm cinnamon roll from our free Express Start breakfast bar. Later, you can enjoy a refreshing dip in the outdoor pool. If you're looking for top-notch hotels in Boone, NC, you've found it!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Horrible stay.
来自 Dr.PC Charlotte, NC
Between the paper-thin walls (I'll leave that to you to imagine), unclean bed linen, and a rude desk agent, it was a miserable stay with my grandchildren in tow. Just a bad apple in an otherwise excellent chain of hotels. Really sad too because Boone is one of family's favorite weekend get-away spots. Still is, but not at this hotel.
客户化身
已发布 2025年4月28日
Hi Dr.PC,
Thank you for staying and sharing your experience at our Holiday Inn Express Boone during your weekend getaway. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
We are steps away from iconic attractions such as the Empire State Building, Madison Square Garden, and Hudson Yards. Delight in a shopping spree at Chelsea Market and immerse yourself in the magical world of Broadway, all just a stone's throw away. Our prime location is near Penn Station and we’re an easy drive from the tunnels with parking readily available. Dive into the heart of the Big Apple and let our hotel be your gateway to the best NYC has to offer. Reserve your room today and be at the epicenter of excitement and culture! Hotel amenities include Gypsy Rose, a 24-hour Business Center, 24-hour Fitness Center and complimentary high-speed internet access. Feeling adventurous? Our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts. Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email Jaron.Standiford@hi-nyc.com
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
water leaking
来自 Sailor Korea
We stayed two nights in February 2025. First night was a disaster, around midnight, water came from the bathroom ceiling. It was not dripping, it was pouring. Several staff members tried to fix it, but they could not. Last option was to bring a lot of towels to clean up the bathroom. We could not sleep for a few hours and we had to give up the next morning schedule because we had to sleep in the morning. The hotel manager promised they would refund the partial points, but it did not happen. After I came home, even though I contacted several customer service members and the local hotel manager for a few months with many emails, the point refund never happened.
客户化身
已发布 2025年4月28日
Hi Sailor,
Thanks for your review and staying at Holiday Inn Manhattan 6th Ave - Chelsea. We appreciate you as an IHG® One Rewards member since 2008 and work hard to deliver an exceptional guest experience. I am sorry for what happened during your stay. I have shared your comments with the hotel management so they can address this internally.
Again, thank you for staying with us. We value your input and would love to make it up to you.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Express – In The Middle of Everything New Orleans Located in the Central Business District of Downtown , the newly redesigned Holiday Inn Express® New Orleans Downtown hotel is 2 blocks from the Mercedes Benz Superdome and Smoothie King Center, and only 3 blocks to Canal Street featuring the French Quarter. If driving to visit us, we do offer on-site parking in/out privileges for an additional charge of $34.00/night plus tax. Our comfortable and modern accommodation is your wonderful choice for both business and leisure travels. Within walking distance to almost everything a guest comes to New Orleans to see, the hotel borders the French Quarter, is in the heart of New Orleans’ Central Business District and is an ideal setting for business travelers, also home to Shell Oil Company and Entergy Corporation. Nearby, famous attractions include Outlet Collection Shopping Mall, Bourbon Street, National World War II Museum and the Children's Museum, located just a short walk away. The Audubon Aquarium of the Americas, Insectarium and Zoo are also located nearby. Our rooms offer the new Formula Blue Smart Travel Design and we offer a complimentary hot breakfast buffet each morning to fill up before you start your day!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Good location and parking on site
来自 Roadrunner Houston
The only good thing about this hotel is the location and the parking on site. The front desk personnel are very rude and unhelpful.
客户化身
已发布 2025年4月28日
Hi Roadrunner,
Thank you for staying and sharing your experience at our Holiday Inn Express New Orleans Downtown - French Quarter Area during your weekend getaway. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Extended-stay hotel in Midtown Atlanta Suites Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing. With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive. Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities. Whatever brings you to Atlanta, we look forward to having you stay with us.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Hotel was disgusting and in need of repair
来自 Jim P New York
Booked a bedroom suite and arrived to the hotel being overbooked. Had to take a lesser room. Once in the room, the sleeper sofa had no mattress and couldn’t sit comfortably on the couch. Got a new room and it was dirty and the sink handle was falling off. No toiletries and only 1 towel in the room. Worse hotel I have ever stayed at and WAY overpriced for the accommodations. Breakfast was badly managed and sub-par at best.
客户化身
已发布 2025年4月28日
Hi Jim P,
Thanks for staying at the Staybridge Suites as an IHG One Rewards member since 2013. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thanks for taking the time to review our hotel. We hope you give us another chance to provide you with a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Experience unmatched hospitality and the vibrant contemporary ambiance of the Holiday Inn® San Antonio - Riverwalk. Located in the heart of the city and on the San Antonio Riverwalk, our hotel is within steps of the city's top attractions, entertainment, and historic landmarks. Right outside our doors, explore The Alamo, Historic Market Square, Alamodome, and the Majestic Theater. The Henry B. Gonzalez Convention Center is walkable just six blocks away. Relax and renew in our rooms and suites with city and river views. Get energized in our Fitness Center and take a dip in the heated pool. Swing by Mugg's Cafe for gourmet coffee before exploring San Antonio or enjoy delicious Tex-Mex and cocktails at Windows on the River Restaurant and Lounge.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Would not recommend
来自 Teah Fenton, MO
The location was great; however, the room was filthy. The window was so dirty it was difficult to see out. There were crumbs on surface and floor. There was mold in the bathroom. The bedroom mirror and artwork had smudgy goo and handprints on them. The comforter was dirty with hard crusty stuff. Very icky and dirty room that I couldn't wait to get out of.
客户化身
已发布 2025年4月28日
Hi Teah,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn San Antonio - Riverwalk for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Express and Suites of Elk City, OK is situated in the heart of Elk City, rich with American History. Near Historic Route 66, which will take you on a nostalgic ride through the heart of Elk City to the booming Oil and Gas Industry areas, including companies such as Chesapeake Energy, Halliburton, Weatherford, and Apache. Our property is near KELK, the Elk City Regional Business Airport. We are also the official host hotel for the brand new minor league basketball team, The Western Oklahoma Bulls, and their home court at the Arrowhead Center is only ten minutes away. Relax and unwind in our contemporary and modern Elk City hotel guest rooms. Our Elk City hotel features a microwave, mini-fridge, multimedia flat screen TV, and our pillow top triple sheeted beds in every room. Our Elk City suites offer a more spacious and relaxing experience with a separate living space, kitchenette, sofa bed, two multimedia flat screen TVs and the luxurious bedding that only the Holiday Inn Express and Suites Elk City can bring to you. Holiday Inn Express and Suites Elk City, OK is pleased to offer our indoor Water Park. You will enjoy a water park vacation just step from your room. Whether it’s raining, snowing, too hot or too cloudy, the weather will never spoil your fun. For your business or social meetings, we have two meeting rooms with a total of 1560 square feet that will allow you to easily host the perfect business or special event.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
We had to wait until nearly midnight for room!
来自 Dissatisfied2025 Elk City, OK
We tried to check in at 5:30pm, but our room was not ready. We were told the room would be available soon. The wait continued, all the while being told the room was almost ready. Finally after waiting in the lobby for hours, we were able to check in at 11:45pm. Additionally, we had a reservation for a king suite, but ended up with a 2 queen standard room.
客户化身
已发布 2025年4月28日
Hi to our Valued Guest,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Elk City during your business trip. We appreciate you for being one of our IHG One Rewards Gold Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate businesses and New York City are close to this Woodbridge Hotel. On your next trip to New Jersey, consider staying with us at the Holiday Inn Express Woodbridge. With close proximity to many area businesses as well as Manhattan, this is a perfect place to stay for any business or leisure traveler. Our hotel in Woodbridge, New Jersey is conveniently located just off the New Jersey Turnpike and is only a 10 minute drive from Metro Park Station and a 20 minute drive from Newark International Airport (EWR). Our Woodbridge hotel is also one hour from both LaGuardia International Airport (LGA) and John F. Kennedy International Airport (JFK). Business travelers can appreciate the close proximity to The New Jersey Convention and Expo Center and to many Corporate offices and job sites, such as Arcadis, Amazon, Tata group, Buckeye Partners, Wells Fargo, Brand Energy Services, Momentum Solar, Walmart, Black & Veatch, Parsons, National Property Solutions, DHL, Hackensack Meridian Health JFK Medical Center, RWJ University Hospital Rahway, Newark Beth Israel Medical Center, and US Foods. Our Woodbridge hotel is just a short drive from downtown New York City and the Manhattan borough. From our location, you will easily be able to take a day trip into the city to see the Statue of Liberty, the Empire State Building or catch a Broadway Show. Also a short drive away is the beautiful Jersey Shore.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
There was NOTHING sweet about this Suite!
来自 NOTSuite NJ
I paid for a suite expecting a higher standard of comfort, cleanliness, and safety, but my experience fell far below what any guest should encounter.
To be completely transparent, the condition of the hotel was deplorable and absolutely not reflective of the price I paid. The suite I reserved was anything but “sweet,” and the experience from start to finish was unacceptable.
Here are the issues I encountered during my stay:
The front desk staff was unprofessional and unhelpful at check-in. The room was dirty and poorly maintained. Lighting throughout the suite was dim and inadequate. The bathroom was extremely dirty, including a shower drain that appeared never to have been cleaned, mold-like buildup on the shower doors and base, and other concerning signs of neglect. The carpet had a strong, unpleasant odor.
There was no bottled water in the refrigerator.
The air vent directly in front of the bed was filthy and blowing directly onto the sleeping area, which I believe contributed to my becoming sick following my stay.
In addition to the unacceptable condition of the room, I felt genuinely unsafe on the property. When I returned to the hotel late that evening after my event, individuals were loitering and smoking outside near the entrance. As I hurried to get inside, I found the second set of glass doors locked. Disturbingly, the front desk staff member stood on the other side watching me instead of immediately letting me in. This delay in access made me feel even more unsafe and added unnecessary anxiety to what was already an upsetting experience.
客户化身
已发布 2025年4月28日
Hi Valued Guest,
Thanks for staying at the Holiday Inn Express & Suites Woodbridge as an IHG One Rewards member. We value your business with us. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thanks for taking the time to review our hotel. We hope you give us another chance to provide you with a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Holiday Inn Leeds Wakefield! We’re delighted to have you with us. Whether you're here for business or leisure, our dedicated team is here to ensure your stay is comfortable and enjoyable. Explore the vibrant city of Leeds or unwind in the serene surroundings of Wakefield, knowing that a warm, relaxing atmosphere awaits you at the end of the day. If there’s anything we can do to make your stay even better, please don’t hesitate to ask. Enjoy your time with us!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Not upto IHG international standards
来自 Shakes Nottingham
Not good Experience this time at IHG Holiday Inn ……
I have stayed at different other IHG Holiday Inn hotels including Portsmouth and Doncaster earlier this year and last year. The standards were very high but at Wakefield M1 Junction Holiday Inn was not upto IHG standards. Rooms carpets were not cleaned. Some Towels have marks on them. Bathroom floor and shower area was not properly cleaned.
I will not recommend my friends or family to visit there.
I have asked the receptionist who sounds Eastern European accent to change my rooms as they are not upto standards but she refused to help me.
客户化身
已发布 2025年4月28日
Hi Shakes,
Thank you for staying and choosing our Holiday Inn Express Leeds - Wakefield Motorway 1, Junction 40 during your family tour. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
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Corporate 的故事
 
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