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    2017年2月14日
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    2025年5月13日
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Corporate 的评论意见
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Welcome to the Holiday Inn Express in Athens! Whether you are in town for business, leisure or just passing through, we are here to accommodate. You’ll start with your arrival at our front desk, where you'll engage with our friendly and helpful Guest Service Reps. Next, you're off to your room which is equipped with complimentary Wi-Fi access and plenty of channels on TV to keep you entertained. If you're feeling like venturing out on the town, you'll find tons of nearby restaurants, shopping venues and a movie theater; all less than a mile away. Once you've stuffed your belly full or shopped until you dropped, you'll fall into your unbelievably comfortable pillow-top bed and wake up to the smell of a highly recommended complimentary Hot breakfast. You’ll finish up your journey with the Guest Service specialists you met before at the front desk, where you’ll check out. If you are running late or just don’t have time to come by the front desk, you can take advantage of our Express Check-Out (more information will be provided in your room.)
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
room bedding
来自 RV School Athens TX
The front staff was very helpful But when touch bases with the cleaning staff about changing the bedding and getting clean towels that did not happen I requested this a few times .I was told that some of workers didn't show up for work. After that I had to check out early I was going to stay a week. instead I check out after 3 days
客户化身
已发布 2025年5月2日
Hi RV School,
Thank you for staying at Holiday Inn Express Athens and sharing your experience. We appreciate you for being one of our IHG® One Rewards members.
We aim to make your trip welcoming by providing excellent service and meeting the highest standards of accommodations. I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and we will use your comments to coach our team to provide a better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express® Hotel in Albemarle Situated between Uwharrie National Forest and Charlotte, the city of Albemarle offers small town charm near big city attractions. The location of our hotel provides a perfect home base for exploring the surrounding area. Oakwood Homes, Michelin Tires, Alcoa, McRae Industries and Gilbralter Packaging are just a few of the many companies that call Albemarle, NC home, and our hotel is just minutes from them. Free Wi-Fi access, a business center and executive level rooms are available when you stay with us. Even meetings are made easy with our 672-square-feet meeting room. Sparkling lakes and beautiful mountains offer nearby adventure to guests staying at our hotel. Adventures in Albemarle vary from hiking through the pristine Uhwarrie National Forest to fishing and swimming in Badin Lake. In addition, nearby Charlotte has plenty of must-see attractions, including Lowes Motor Speedway and Concord Mills Mall. You'll have a worry-free trip with the quality perks available at our hotel. While in Albemarle, you can keep up with your workout routine at our fitness center. After a long day of hiking, you can relax in our outdoor pool. Start the day with a cup of coffee and one of our famous cinnamon rolls served each morning at the free Express Start breakfast bar. We look forward to your next visit to our hotel.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Little weak on maintenance
来自 Limar South Carolina
Staff was great and helpful but had toilet issues, coffee maker didn’t work, tv remote was worn out and temperamental, and AC took forever to cool the room. I’ve stayed at this property many times but this was the first time in 10+ years. Not quite what I remembered.
客户化身
已发布 2025年5月2日
Hi Limar,
Thank you for staying at the Holiday Inn Express Albemarle and sharing your experience. We appreciate you for being one of our IHG® One Rewards Gold Elite members, and we are grateful for your loyalty since 1997.
Our goal has always been to provide our guests with the best hospitality service and exceptional guest experience and I apologize for what happened. We offer brilliant basics and a little more where it matters most, and we will use your review to implement improvements to ensure we offer a better experience for guests in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎来到普吉岛苏林假日度假村,这是一个完美的家庭度假胜地,乐趣与天堂融为一体。我们的度假村坐落在令人惊叹的苏林海滩海岸,风景如画,将自然美景与现代设计和谐地融为一体。 普吉岛以其迷人的海滩、翠绿的风景和清澈的海水而闻名,我们不遗余力地确保您在我们这里度过难忘的经历。我们提供一系列适合家庭的活动和设施,确保每个成员都度过愉快的时光。度假村设有 3 间餐厅以及 3 个带水滑梯的室外游泳池。 对于年轻客人,我们有专门的计划,提供一系列适合年龄的活动,旨在让他们保持娱乐和参与,包括室内和室外游戏。此外,我们的儿童免费住宿和免费计划确保家庭可以享受无压力的假期,而无需花太多钱。 我们的度假村距离苏林海滩仅几分钟步行路程,让您的家人可以轻松享受阳光、大海和沙滩。拉古纳 (Laguna) 是一个充满活力的地区,距离度假村仅有很短的车程,拥有众多商店、餐馆和酒吧。从度假村的位置也可以轻松前往普吉岛蓝树等水上乐园。 无论您是寻求休闲度假还是充满冒险的家庭度假,普吉岛苏林海滩假日度假村都是您下一次度假的完美目的地。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Review
来自 Ryner
By far the worst IHG hotel I’ve ever stayed at. Staff were acceptable but the service was awful. Everything was very slow service from ordering a single drink from the bar that took 30 minutes (just one simple drink) and then the restaurant and room service took couple of hours. Front desk said breakfast was included and turned out that it wasn’t. Bad overall.
客户化身
已发布 2025年5月2日
Hi Ryner,
Thank you for being one of our IHG® One Rewards Platinum Elite Ambassador members and for choosing to stay at the Holiday Inn Resort Phuket Surin Beach.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about what happened. Our team is passionate about providing the highest quality service, and your feedback will help us achieve that, so I shared it with our hotel management so that we can improve and deliver exceptional hospitality.
We look forward to welcoming you back soon.
Yours in hospitality,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy our modern amenities at our Aiken SC hotel Our hotel is located 10 minutes from the Savannah River Site , Bridgestone, Crane, Autoneum, AGY, Owens Corning, Zeus, and other major businesses. Located in close proximity to several restaurants and the shops and theaters. Drive three miles from our Aiken, SC hotel to the historic downtown area or 30 minutes to the Augusta Airport. We are conveniently located to all of the equestrian events in Aiken, or attend soccer, or baseball games at nearby Citizens Park Sports Field. Tee off at one of several championship golf courses in Aiken or drive 30 minutes to watch the professionals at Augusta National Golf Club, home of the world-renowned Masters Golf Tournament. Take a campus tour of the University of South Carolina Aiken or stroll through Hopeland Gardens, buying fresh produce from the historic farmers market or cooling off with the kids at the Aiken Sprayground. Close to Downtown Aiken, our hotel offers a convenient location to many shops and restaurants. This Aiken hotel shows you true southern hospitality by offering amenities such as a 24 hour convenience store, large modern Fitness Center, and an outdoor pool. You'll enjoy a complimentary hot breakfast and a 100% non smoking hotel room when you stay at the Holiday Inn Express and Suites Aiken. If you're planning a trip to Aiken, South Carolina, book now for a very enjoyable experience.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
There’s Potential
来自 SoulStar Columbus, OH
I experienced some disappointment. I stayed Monday - Thursday.
The outlets alongside an entire wall did not work. Therefore, I couldn’t use my laptop at the desk for long.
They have DirectTV which is an outdated option. There was no way for me to stream. I eventually moved the dresser and pulled the HDMI cord from the cable box and hooked up my laptop so I could stream but could only do that for so long because again, the outlets weren’t working.
My bathroom was not cleaned while there. They just gave me new towels and washcloths. They didn’t refill anything else. There was barely any toilet paper when I arrived on Monday and I had to call and ask for toilet paper early Thursday morning. (Which the guy at the front desk told me to go get it from him. He didn’t want to bring it up.)
This same guy on Tuesday morning, told me there was nothing he could do about the people above me who were jumping or dancing or something at 4AM and woke me up.
Lastly the bathroom for public use on the first floor, had not been cleaned on a while. The trash was overflowing flowing and toilet was disgusting. The trash can outside was also over flowing.
客户化身
已发布 2025年5月2日
Hi SoulStar,
Thank you for staying at Holiday Inn Express Aiken and for taking the time to share your feedback. We appreciate you for being one of our IHG® One Rewards members since 2024.
We strive to give excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
您的合心合意之地 被世界各大顶级购物场所紧紧包围的加拿大多伦多市中心假日酒店距离央街地铁站仅数步之遥,可从这里方便前往多伦多金融商业区,同时更可直达所有主要旅游景点。 酒店坐拥513间豪华客房和套房,为客人打造最顶尖的住宿和享受。还有9,000平方英尺配有无线互联网的舒适会议空间,以及供商务人士随时与他人保持联络的商务中心。客房内配有免费互联网服务。在结束忙碌的一天之际,可通过客房餐饮服务来宠爱自己一番,或是在水疗馆重塑活力。 您在酒店将享受到非凡的服务:在餐厅可品味丰盛佳肴,在现代感十足的酒廊内更有缤纷的鸡尾酒等着您。想在旅途中保持健美身姿,那就前往我们焕然一新的健身馆,亦可在室内温水游泳池中放松一番。 无论您兴趣何在,多伦多市中心假日酒店都会是您尽享多伦多的最佳选择!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Overcharge
来自 MissB. Toronto Downtown
I was absolutely disappointed with this hotel! First, parking unavailable for our vehicle bc it could not fit in the garage. Then we were given a room that had damage on a wall and a maintenance worker sitting in there. Then they have the nerve to try charge us for this room when we were checking out and didn't tell us they were charging us! $500 for damage! It was already damaged and we switched rooms immediately! Manager tried to say they entered the room on second day of our stay and that's when "damage was discovered" what a joke! Apparently they do not keep record of their work orders, I'm just disgusted by their shadiness. If I hadn't checked my receipt I wouldn't have caught their $500 charge on my credit card. And then the lies of damage being in one of our rooms, I had to go with security to show them no damage was done in the room we were in, it was the previous room they tried to give us upon check-in. Ugh just tiring dealing with all of that when we were checking out. I'll never go back to that location! Check and document anything in your room when you get there, they seem to want to make some extra money off their guests!
客户化身
已发布 2025年5月2日
Hi MissB,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Toronto Downtown Centre.
We aim to pioneer a memorable stay experience for our guests, and I'm sorry to hear about what happened. We are committed to creating a warm and welcoming environment through unwavering dedication to quality. I've shared your feedback with our local team to determine the necessary steps to strengthen our hotel standards.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
-1
0/ 1的投票认为这条意见有用。
 
A comfortable Portsmouth hotel in a waterfront leisure complex, with breakfast included. Holiday Inn® Express Portsmouth - Gunwharf Quays hotel is within walking distance of many local attractions. You can catch a direct train to London from nearby Portsmouth Harbour Station, and ferries to the Isle of Wight or France from Portsmouth International Port , a 10-minute drive away. The M27 motorway is close by, and you can drive to Southampton Airport (SOU) in 25 minutes. Gunwharf Quays , right outside, has a cinema, designer outlets, bars and restaurants, and the Spinnaker Tower offers breathtaking harbour views. Kids will love Portsmouth Historic Dockyard , where they can see Nelson's HMS Victory from the 1805 Battle of Trafalgar, the parkland along the seafront, and nearby Southsea Beach. If you’re visiting on business, you can host events for up to 20 people in our 2 light-filled meeting rooms . At this hotel you can enjoy: free WiFi, off-site parking, an All Day Dining menu. Set yourself up for the day with the inclusive Express Start Breakfast™ buffet, featuring scrambled eggs, baked beans, sausages and continental items. Our casual lounge is a great place to meet colleagues or relax with friends over drinks, and after a busy day, you can retreat to a comfortable bedroom to watch a movie on the flat-screen TV.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Bad
来自 Turner Hayling
We were unable to sleep in the room dirty no table no chair smelt give singles when I booked double got told no availability after had booked
客户化身
已发布 2025年5月2日
Hi Turner,
We appreciate you as one of our IHG One Rewards members, and thank you for choosing Holiday Inn Express Portsmouth - Gunwharf Quays for your stay.
I understand that a comfortable stay experience is essential during your visit, and I'm sorry to learn about the situation you've encountered. I've shared your feedback with our local hotel, as we’re always looking for ways to improve so that every guest has a great experience. Additionally, I have reached out via email to discuss your experience further.
We appreciate your loyalty and hope to provide you with a much better experience in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to our Ottawa, Canada hotel, near Byward Market. Our hotel puts you within walking distance of all the best attractions in the downtown area. Walk or bike along the sparkling Rideau Canal, shop and dine at the world-famous ByWard Market, and soak in Canadian art at the National Gallery of Canada. When you’re not out exploring Bytown, there’s plenty to enjoy at our beautiful hotel. Enjoy a free, hot breakfast every morning of your stay, or splash and soak in our indoor pool. Stay fit with full access to our 24-hour fitness center equipped with cardio machines, free weights, and yoga balls. Keep your clothes fresh and clean in our self-service laundry room with multiple washers and dryers. When you’re ready to rest and relax, sink into your plush bed with a pillowy duvet and wake up to all your favorite amenities. We look forward to hosting you at our hotel in Ottawa, Canada!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Short Stay
来自 Suz73 Toronto
Great place, great staff. Not enough breakfast options.
客户化身
已发布 2025年5月2日
Hi,
We're delighted to hear that you enjoyed your stay and found our staff to be great. We appreciate your feedback regarding our breakfast options and will certainly take it into consideration as we continually strive to improve our guest experience. We look forward to the opportunity to welcome you back in the future.
- The Staff at Holiday Inn Express Downtown Ottawa East
 0 点
0/ 0的投票认为这条意见有用。
 
犹他州莫泊智选假日酒店为您开启美妙精彩的沙漠探险之旅 莫泊 智选假日酒店® 环抱于令人惊叹的红岩峭壁与壮丽的自然景观之中,是家庭宾客、户外运动员和商务旅行者们完美的住宿选择。酒店坐落在191高速公路旁,距离峡谷地机场(CNY)只有15英里,因而来到这片沙漠绿洲里旅行十分轻松。 在您入住犹他州莫泊期间,我们酒店的位置将让您便利前往拱门国家公园和峡谷地国家公园。家庭宾客可以沿着附近三条风景优美的小路驾车游玩,而寻求刺激体验的宾客可以到气势磅礴的科罗拉多河挑战急湍。入住我们酒店的宾客还喜欢这里各项精彩的年度活动,比如四月汽车展、峡谷地半程马拉松赛和复活节吉普越野。 如果您到犹他州莫泊来出差,您可以通过酒店的有线和无线高速互联网连接和24小时开放的商务中心轻松同办公室保持联系,让您再繁忙的日程中也能保持高效有序。本地的机场和191高速公路离我们酒店很近,也让繁忙的商务宾客能够轻松出行。 在犹他州的莫泊,丰富的户外活动一定会让您尽情尽兴,而回到酒店后,您可以在我们的温水室内泳池和热水池中尽情放松。我们免费的热早餐吧也将让您每天精神饱满地外出探险。现在就预订,在沙漠天堂中体验难忘住宿吧。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Had to change multiple rooms
来自 Kalyan TX
Had to change multiple rooms
every room had some sort of issue
客户化身
已发布 2025年5月2日
Hi Kalyan,
Thank you for being one of our IHG One Rewards members, and we appreciate you choosing to stay at the Holiday Inn Express Moab.
While we are committed to offering a frictionless experience for guests, I am sorry to learn about the situation. Your feedback means a lot to us, so I shared it with our hotel team for future improvements. I also sent an email to discuss the situation further.
We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to voco Moab, where adventure meets comfort in the heart of Utah’s red rock country. Surrounded by breathtaking landscapes, our hotel is just minutes from Arches National Park and Canyonlands National Park, making it the perfect base for exploring towering arches, scenic trails, and rugged desert terrain. Whether you’re setting out for a sunrise hike, tackling the Slickrock Bike Trail, or venturing on a 4x4 off-road tour, the beauty of Moab is at your doorstep. After a day of adventure, return to a space designed for relaxation. Unwind in thoughtfully styled rooms with plush bedding, La Colombe coffee makers, and scenic mountain views. Start your morning with a satisfying hot breakfast before heading out, and look forward to exciting new dining options coming soon. Our friendly team is always on hand to offer recommendations and ensure your stay feels effortlessly comfortable. Stay connected with free Wi-Fi, or take a soothing dip in our indoor pool and hot tub, open year-round. With premium amenities, a 24/7 fitness center, and indoor bike storage, voco Moab is your perfect retreat between adventures.
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Brand new
来自 Traveller709 Leipzig
This hotel is brand new. Everything is professional and well thought out. I wish the hotel all the best, a perfect start and much success in the future!
客户化身
已发布 2025年5月2日
Hi,
Thank you for the kind words and well wishes! We’re thrilled you appreciated the thoughtful design and professionalism—it means a lot, especially as we begin this new chapter. We hope to welcome you back again soon!
-The Staff at voco Moab
 0 点
0/ 0的投票认为这条意见有用。
 
Located just minutes from Downtown Ocean City, Maryland and the famous Ocean City Boardwalk you will find our beautiful new property the Holiday Inn Express & Suites. We offer plenty for our travelers, that is, if they can pull themselves away from the dozens of attractions nearby. The hotel is located a few miles from Berlin, MD, recently voted America's Coolest Small Town and Casino at Ocean Downs . Sunset Marina is located just down the street and offers dozens of fishing excursions along with the opportunity to see a White Marlin up close and personal! If you're here for pleasure, you will find Tanger Outlets across the street along with dining, entertainment, and all the fun that Ocean City has in store! Adventures can be found around every corner here and we definitely recommend a relaxing day trip to Assateague Island National Seashore to see the beautiful wild ponies or plan an exciting day at Trimper’s Amusements where carnival rides and games await to delight people of all ages and sizes! Not to mention we are just moments away from Golf Courses with beautiful scenic views such as Man O'War at Glen Riddle & The Links at Lighthouse Sound. Be sure to stay with us, as our hotel guests enjoy complimentary, hot Express Start Breakfast Bar each morning. We even offer an indoor pool & complimentary wireless Internet. Book your reservation by calling us today!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Not a good experience
来自 Moha
The front desk lady was rude, saying we shouldn’t have been upgraded through diamond elite! Some guests were really load whole night, but front desk ignored the complaint. Not a good breakfast.
客户化身
已发布 2025年5月3日
Hi Moha,
Thank you for choosing Holiday Inn Express West Ocean City for your stay. We truly appreciate your loyalty as an IHG One Rewards Diamond Elite member.
We aim to deliver the best in hospitality, I am sorry to hear that this wasn’t entirely the case during your recent visit. I’ve taken the liberty of sharing your feedback with our hotel team, as we continuously strive to enhance our service.
I've also sent you an email to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
Corporate 尚未提交任何问题。
 
Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。