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    2017年2月14日
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    2025年5月11日
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Holiday Inn Express & Suites Lantana is conveniently located off I-95 exit 60 and within minutes from Palm Beach International Airport (10 mi). We are close to the most luxurious South Florida beaches, fishing and dive boats. Vacationing families will love our Express Start Breakfast bar that includes our signature cinnamon rolls. We also offer complimentary high speed internet, 24 hour fitness center and business center. Be sure to visit area attractions like Rapids Water Park (15 mi), Lantana public beach (1.8 mi), Kravis Center of the Performing Arts (12 mi), Palm Beach Zoo (8 mi) & Lion Country Safari (26 mi) Our business traveler will find us located very conveniently to Quantum Corporate Park & JFK Medical Center.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Birthday Celebration
来自 ChuckR Pembroke Pine, Fl
There are things that can over look, but when it comes to people that don’t perform there jobs, because of what I’ll call being lazy or not happy with their job, that reflects poorly on the hotel.
客户化身
已发布 2025年5月4日
Hi ChuckR,
I've read your review of your past stay. Thank you for being our IHG One Rewards Platinum Elite member. Thank you for your loyalty since 2017 and I'm happy that you've stayed at our Holiday Inn Express And Suites.
We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction.
We hope to regain your trust and confidence in our service.
Warm Regards
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express and Suites Seattle South – Tukwila . This brand new hotel is centrally located in Tukwila, WA. Our hotel is steps away from Westfield Southcenter Mall and our location offers a wide selection of dining options nearby. The Holiday Inn Express and Suites Tukwila is also minutes from Seatac Airport and downtown Seattle. Business travelers will benefit from the proximity of our Holiday Inn Express and Suites to many nearby companies. Our non-smoking Holiday Inn Express and Suites offers easy access to attractions including the Seattle Space Needle, Pike Place Market, and so much more. Our hotel is infused with the most contemporary design package the Holiday Inn Express and Suites offers and is a great choice for getting things done while still being able to relax and enjoy what the area offers. Guests can enjoy a wide range of amenities including complimentary hot breakfast featuring our signature cinnamon rolls, indoor pool, Fitness Center, guest laundry, Business Center and complimentary high-speed wireless Internet access.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Disappointed in tv amenity option
来自 ConcernedGuest2026 Houston
Tv didn’t work and hotel couldn’t figure it out! Disappointed no one reached out to fix this.
客户化身
已发布 2025年5月4日
Hello ConcernedGuest2026,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express & Suites Seattle South - Tukwila as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Room fine - service questionable
来自 Debbie NY
the location is not so great. It shares a parking lot with a questionable extended stay hotel. Upon my check no carts available. got one after over an hour, no employee even bothered to find one. The room itself it self was fine. The was constantly being propped open at all times day and night. Also the $75 “hold” they put on your card for incidentals actually gets charged to your card right away. Then you need to wait for a credit.
客户化身
已发布 2025年5月4日
Hello Debbie,
Thanks for choosing Candlewood Suites Atlanta - Kennesaw for your combined business and leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
At the Holiday Inn Express and Suites Providence - Woonsocket, you will experience comfort and convenience while staying with us. Our hotel is located near numerous businesses and exciting local attractions such as Woonsocket's own Stadium Theater Performing Arts Centre and the Museum of Work and Culture. We are near Highland Industrial Park in Woonsocket/Cumberland, RI, and a short drive to Providence, RI, and Franklin, MA. Landmark Hospital is just around the corner for those visiting or supporting patients. Our guests staying with us on business will be sure to appreciate the fact that we offer over 4,000 square feet of meeting space and complimentary Wi-Fi Internet throughout the hotel. Visitors should take advantage of our great location and visit many of the wonderful sightseeing attractions in Rhode Island, which are only a short drive from the hotel. We are also located several miles from Twin River Casino, and Gillette Stadium, home to the New England Patriots. If you're looking to enjoy some great shopping while staying at our Woonsocket hotel, Providence Place Mall and Emerald Square Mall are located nearby. Guests will enjoy our delicious complimentary hot breakfast each morning, keep up with their workout routine in our Fitness Room, or after a long day, enjoy a refreshing swim in our indoor heated pool.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Clean Hotel with old TVs, no USB ports, and terrible cable Service
来自 That Guy Boston, MA
Clean room and bathroom. No USB charging ports. No streaming or casting options on old TVs. Cable is spotty and doesn't work at night so bring portable device. WIFI works well. Breakfast is typical. Customer service is fine. Overall, a good experience but played Cany Crush on my phone all night because the cable doesn't work on 5th floor after 6pm. Seems to work in the morning though.
客户化身
已发布 2025年5月4日
Hello Valued Guests,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express & Suites Providence-Woonsocket as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express & Suites Lincoln I-80. Conveniently located in north Lincoln, NE, just blocks from I-80, and 27th street. Exit 403. Corporate travelers are close to major companies including Duncan Aviation, BNSF, State Farm, Tenneco, NelNet, Stanley Black and Decker, and Crete Carrier. Holiday Inn Express & Suites Lincoln is just minutes away from local area attractions such as the University of Nebraska- Lincoln, Lancaster Event Center, Abbott Sports Complex, the Historic Haymarket, Lincoln Zoo, Memorial Stadium, State Capitol, St. Elizabeth and Bryan LGH Hospitals, and Pinnacle Bank Arena, just to name a few. Begin your day with our complimentary hot Express Start® breakfast bar and relax in our indoor heated pool while enjoying our hotel amenities. You'll feel like royalty in our spacious Lobby, while making your way to your brand new rooms, complete with the luxurious Simply Smart bed. Perfectly equipped for either business or leisure travel, this hotel has amenities available such as complimentary hot Express Start breakfast, complimentary high-speed internet, fitness center, indoor pool, business center, and 24-hour market. Choose from guest rooms with one king or two-queen beds or a king and two-queen suite. All guest rooms and suites feature 42 inch HDTVs, fridge and microwave. Enjoy the best in Midwestern hospitality at the Holiday Inn Express & Suites Lincoln I-80, NE.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not friendly in person
来自 Unwelcome travel
Booking attendant was friendly nice and helpful. Upon check in the attendant was cold, not helpful and made the atmosphere uncomfortable. Didn’t stay that night went and checked in at another place. Canceled the room for the second day
客户化身
已发布 2025年5月4日
Hi Valued Guest,
Thank you for your stay at Holiday Inn Express & Suites Lincoln Interstate 80. We appreciate your business and continued loyalty to IHG® One Rewards. Our goal is to provide you with an engaging place to rest and recharge. I am sorry we missed making your stay seamless this time.
I shared your feedback with our hotel management. I am confident that they will take the necessary actions to ensure that we provide the level of hospitality and satisfaction every guest expects from an IHG Hotels & Resorts property.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional experience you deserve.
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Candlewood Suites-Bensalem, The Key to Bucks County Just off the Pennsylvania Turnpike (I-276), I-95 and Route 1. Located just 4 miles from Jefferson Torresdale Hospital, we are the convenient choice for traveling medical professionals and hospital visitors. Planning a trip to Sesame Place or Parx Casino? We’ve got a suite for you! The Candlewood Suites Bensalem – Philadelphia Area provides spacious, fully equipped kitchens, free High-Speed Internet, free onsite guest laundry, and access to our Fitness Center to every guest. Whether traveling for business or leisure, we’ve got you covered!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Poorly maintained hotel with very smelly hallways and rooms
来自 GG04 NJ
We left before midnight after spending around 3-4 hours in the room, hoping that the smell would dissipate, which didn’t happen
客户化身
已发布 2025年5月4日
Hello GG04,
We strive to offer friendly and responsive service. I’m sorry to hear about your experience during your stay at our hotel. I have sent you a private message to discuss this matter further.
We appreciate you being a valued member of IHG One Rewards and staying at our Candlewood Suites Bensalem - Philadelphia Area.
We look forward to the opportunity to host you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A convenient Munich hotel with smart Next Generation bedrooms and great local transport links Holiday Inn Express® Munich - North hotel is only 10km from the city centre and the Old Town . The hotel is close to U-Bahn and S-Bahn train stations so getting around the city is a breeze. If you have a flight to catch, there are handy services to Munich Airport (MUC). It’s a quick hop to history-soaked Marienplatz in the city centre, where you can tour the churches, museums and galleries of the Old Town and browse the shops on Kaufingerstrasse. Here on business? Impress your clients with our top-notch meeting room . Trade shows at the Munich Messe are also within easy reach. At this hotel you can enjoy: - Inclusive Wi-Fi - An Express Start™ Breakfast included in the room rate - On-site parking Along with our sister hotel the same building, we offer some of the best hotel deals in Munich. Pop next door to wind down in the Fitness Centre , or socialise in the bright Open Lobby . You’ll always be connected in our thoughtfully designed bedrooms with USB ports to charge your devices, and a Smart TV to stream your favourite shows, while blackout curtains promise a great night’s sleep.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Stark abgebaut
来自 Vanha
Wir haben das Hotel bereits Anfang 2023 besucht und sind aufgrund des sehr guten Preis-/Leistungsverhältnis wieder gekommen. Leider wurden wir dieses Mal enttäuscht. Die Zimmer waren staubig und nicht richtig gereinigt. Das Frühstück war nicht gut, die Säfte ständig leer, die Teller dreckig, die Tische wurden nicht abgeputzt und es gab keinerlei Obst/Gemüse als frische Komponente. Wir würden das Hotel wie wir es zuletzt erlebt haben nicht weiterempfehlen.
客户化身
已发布 2025年5月4日
Sehr geehrte Frau Vanha,
vielen Dank, dass Sie sich für das Holiday Inn Express Munich North entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit ein IHG One Rewards Mitglied sind.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch die Sauberkeit unseres Zimmers und unser Frühstück verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, dass wir Sie in Zukunft wieder bei uns begrüßen können.
Mit freundlichen Grüßen
Ben W.
Case Manager
IHG Hotels und Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Situated in North Austin’s Premier Technology Corridor, the Staybridge Suites Austin North Parmer Lane is the newest place to stay for both leisure and corporate travelers. Our superb location offers easy access to much of what Austin has to offer! Whether you are out for the day on Lake Travis , visiting UT Austin , playing a game at Walnut Creek Metropolitan Park or here to catch an event at Circuit of the Americas , we will ensure you feel right at home. Here on business? We are conveniently located near employers such as Samsung Austin Semiconductor, Dell, ASML, Tokyo Electron, Applied Materials, Apple, Intel, Oracle, GM Innovation Center, IBM and many more! Following your adventure in and around Austin or after a day at the office, return to the hotel for a relaxing stay in our suites with lush bedding, full kitchens, flat screen TV’s, Wi-Fi and pullout sofas. Cool off by taking a dip in our outdoor pool, relieve some stress in our modern gym or simply relax and unwind at our evening social reception, each Mon-Wed where you can enjoy beer, wine and a light meal. Our hotel also features a variety of services and amenities included in your stay, such as a hot full breakfast each morning, complimentary use of our laundry room, the Pantry with snacks and an outdoor BBQ Pavilion . We can even host your next meeting or social event for up to 30 guests.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Good Hotel but housekeeping needs to step up thier game
来自 Mike München, BY
Good hotel not to far away from the Airport. Something to eat nearby. But Cleanliness was not good during our stay.
客户化身
已发布 2025年5月4日
Sehr geehrter Herr Mike,
vielen Dank für Ihren Aufenthalt in unserem StayBridge Suites Austin North - Parmer Lane und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Vielen Dank auch dafür, dass Sie seit 2023 ein IHG One Rewards Mitglied sind.
Dass sich unsere Gäste bei uns wohlfühlen, ist uns sehr wichtig. Deswegen nehmen wir Ihre Beanstandungen hinsichtlich der Sauberkeit unseres Zimmers sehr ernst und leiten diese intern an die entsprechenden Abteilungen weiter. Abgesehen von den Unannehmlichkeiten bin ich froh zu hören, dass der Service unserer Angestellten Ihren Vorstellungen gerecht wurden.
Über einen erneuten Besuch würden wir uns sehr freuen, um Sie von unserer gewohnten Qualität zu überzeugen.
Gerne stehen wir Ihnen jederzeit für weitere Anliegen und Wünsche zur Verfügung.
Mit freundlichen Grüßen
Ben W.
Case Manager
IHG Hotels und Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway , Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you’re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, Stay Smart Bedding with both soft and firm pillows, Kohler Adjustable Shower head, mini fridge and microwave and a great new hot breakfast awaits your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you’re in South Florida Stay Smart at the Holiday Inn Express Florida City.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Wir waren nicht so zufrieden
来自 Sonnenschein Frankfurt
- Der Aufzug wurde ausgetauscht.
- Die Zimmertüre klemmte
- Die Steuerung der Klima Anlage hat nicht funktioniert.
- entgegen der Information bei Buchung, der Pool war doch nutzbar
-Bauarbeiten, Austausch Aufzug ab morgens. Keine Reparatur, waren umfangreichere Arbeiten.
Da der Gesamteindruck des Hotels so war, haben wir uns an der Rezeption nicht gemeldet/reklamiert.
Die Bewertung muss auch nicht weiter geteilt werden, vielleicht haben Sie eine andere Möglichkeit. Wir haben bereits den nächsten Aufenthalt in einem Holiday Inn gebucht (Niagara Falls), wir hoffen hier eine bessere Qualität zu haben. Für diesen Aufenthalt könnten Sie uns etwas „Gutes“ als Ausgleich tun.
客户化身
已发布 2025年5月4日
Sehr geehrter Herr Sonnenschein,
vielen Dank, dass Sie sich für das Holiday Inn Express and Suites Florida City-Gateway To Keys entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2024 ein IHG One Rewards Mitglied sind.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch die Instandhaltung unseres Hotels und die Baustelle verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, dass wir Sie in Zukunft wieder bei uns begrüßen können.
Mit freundlichen Grüßen
Ben W.
Case Manager
IHG Hotels und Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Downtown Austin Hotel Near 6th Street and UT Austin! Welcome to the brand-new Formula Blue Holiday Inn Express Austin Downtown University hotel! Centrally located in the Red River District of downtown Austin, the Holiday Inn Express is one of downtown Austin's newest hotels offering Smart Design for Smart Travel. Whether you are here to take in the sites or are looking to grab a bite and a drink while taking in some live music on 6th street, we’ve got you covered! We are minutes away from the Texas State Capital, University of Texas at Austin, 6th Street, and the Congress Street Bridge, home to the world-famous bats. No matter your reason for visiting, we have you covered! Our downtown Austin hotel is only minutes away from offices for USDA, Facebook, Deloitte, Accenture, and University Medical Center. Our rooms offer large desks and comfortable chairs for burning the midnight oil. Our entire hotel offers free Wi-Fi, plus we have a business center available 24 hours a day. Need more space? Our board room is available for rent with space for 12 for that conference call or presentation. Everyone will enjoy our free breakfast, featuring our minute pancake machine and a wide variety of hot and cold breakfast items Those looking to burn off some energy, can enjoy our 24-hour fitness center, or just relax at our heated outdoor balcony pool with access to the redesigned Skyline Bar.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Vergessene Zimmerreinigung
来自 Maria- Theresia Österreich
Hotel in eigentlich toller Lage (was ich zunächst nicht wahrgenommen habe weil ich von vielen Obdachlosen auf den umliegenden Parkplätzen etwas geschockt war) das Haus ist mit einem 2, Haus dem Indigo über einen Zugang durch die Tiefgarage verbunden wo es auch eine Bar und ein Restaurant gibt .das Hotel hat einen Pool ,ein gutes Frühstück und geräumige saubere Zimmer nur leider nachlässige Reinigungsdamen .Wir haben das Hotel um 10:30 verlassen um uns Austin anzuschauen und als wie um 18:30 zurück gekommen sind war das Zimmer noch immer nicht aufgeräumt. Es wurde dann umgehend eine Reinigungskraft geschickt und wir bekamen 2 Gratisdrinks in der bar des Nebenhotels .bei der Rückkehr war das Zimmer dann aufgeräumt ,die Handtücher gewechselt das Bett abgezogen ,neue Bettwäsche auf einen Sessel gelegt . Wir haben das Bett dann selbst bezogen .Was mich etwas enttäuscht hat war der unglaubliche Preis für die Parkgarage, aber ich habe mich nicht getraut das Auto auf einen öffentlichen Parkplatz zu stellen
客户化身
已发布 2025年5月4日
Sehr geehrte Frau Maria- Theresia,
vielen Dank für Ihren Aufenthalt in unserem Holiday Inn Express and Suites Austin Downtown - University und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Vielen Dank auch dafür, dass Sie ein IHG One Rewards Mitglied sind und den Silver Elite Status erreicht haben.
Dass sich unsere Gäste bei uns wohlfühlen, ist uns sehr wichtig. Deswegen nehmen wir Ihre Beanstandungen hinsichtlich des Housekeeping sehr ernst und leiten diese intern an die entsprechenden Abteilungen weiter. Abgesehen von den Unannehmlichkeiten bin ich froh zu hören, dass der Komfort unseres Zimmers und der Service unserer Angestellten Ihren Vorstellungen gerecht wurden.
Über einen erneuten Besuch würden wir uns sehr freuen, um Sie von unserer gewohnten Qualität zu überzeugen.
Gerne stehen wir Ihnen jederzeit für weitere Anliegen und Wünsche zur Verfügung.
Mit freundlichen Grüßen
Ben W.
Case Manager
IHG Hotels und Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
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Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
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Corporate 尚未提交任何故事的意见。