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    2017年2月14日
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<<上一个 1 ... 7743 7744 7745 7746 7747 ... 7815 下一个>>
 
Holiday Inn Milan Garibaldi Station is the ideal place for your business and leisure stay. The hotel is located in the heart of the Isola district, from where you can easily reach, by walk or by public transport (Tram or Metro), the city's main attractions or points of interest such as Corso Como, Piazza Gae Aulenti, the Milan Cathedral, the RHO Fiera exhibition center, San Siro Stadium, and much more. Holiday Inn Milan Garibaldi Station offers free high-speed Wi-Fi and features Standard, Premium, and Family rooms to meet your needs. All 134 rooms have large beds, Smart TVs with SKY channels, and a Coffee & Tea station. The hotel also has a large, monitored parking lot for a fee. The Conference Center boasts meeting rooms with efficient audio-visual equipment and can host events for up to 65 people. In our Open Lobby, you can work, relax, and socialize while enjoying an aperitif in our Cocktail Lounge. The "Butterfly Restaurant" is perfect for savoring a rich buffet breakfast and a delicious international and Italian dinner.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Poor hotel
来自 Abu Sultan Bangkok
Poor facility in addition one of our colleagues was stolen security is very poor
客户化身
已发布 2025年5月4日
Hello Abu Sultan,
Welcome to the future of everyday travel, where everything is effortless. I am sorry to hear about your recent experience. I have shared your feedback with our hotel management. I am confident they will use it to improve our service.
We appreciate you as our Gold Elite members of IHG One Rewards, and thank you for staying at the Holiday Inn Milan - Garibaldi Station.
We look forward to providing you with a better experience in the future.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view. Stay at InterContinental Los Angeles Downtown and enjoy the rooftop pool, world-class fitness center, and acclaimed farm-to-fork California dining. With easy access to essential Downtown Los Angeles attractions, it's the perfect vantage point for a memorable visit. Welcome up.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
helpless
来自 Evan SH
When I wanted to check out late(I‘m a Diamond Member), the front desk was very indifferent
客户化身
已发布 2025年5月4日
Hello Evan,
We take great pride in meeting all our guests' needs and providing a smooth, enjoyable experience throughout your stay. I am sorry to learn about what happened. I’ve shared your feedback with our hotel management, and I’m confident they will use it to enhance our service.
Thank you for being a Diamond Elite IHG One Rewards member and choosing to stay at the InterContinental Los Angeles Downtown for your vacation.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Balance Work with Life at our Rockville Hotel​ EVEN® Hotel Rockville-Washington D.C. Area is just steps from the Twinbrook Metro Station, providing easy access to Washington D.C., Baltimore, Gaithersburg, and Glenmont​. ​Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service. Keep up with your routine with our best-in-class 24-hour Fitness Center and healthy dining options. EVEN Hotel Rockville- Washington, D.C. Area is pet-friendly. We also offer flexible event spaces​ for your business event. ​Take a day trip to Washington D.C.'s famous memorials, tour the Smithsonian Museums and the National Mall. Head to Baltimore and explore the Inner Harbor, and The Maryland Science Center. Bethesda is mere minutes away, offering great shopping and dining options. Business travelers will also be close to Deloitte, GlaxoSmithKline, Kaiser Permanente, Walter Reed National Military Medical Center, U.S. Food and Drug Administration, Holy Cross Hospital and the National Institute of Health.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Bad experience in a beautiful city as Rockville MD
来自 Will Charlotte NC
Just false advertisement claiming newly renovated rooms. The room I was check into flooded every time I shower, beds were made only once in a 3 day stay. Staff very rude. Got the picture stay away better option across the street.
客户化身
已发布 2025年5月4日
Hi Will,
Thank you again for your stay with us at EVEN Hotel Rockville - Washington DC Area. We appreciate your business. Our goal is always to make your stay inviting and memorable. I am sorry to learn about your experience.
Please know that we take your feedback seriously. I’ve shared your comments with the relevant departments, and I’ve sent you an email to discuss this further.
We understand you have many choices when it comes to accommodations, and we sincerely hope you’ll continue to consider IHG Hotels & Resorts for your future travel needs.
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Express and Suites DeLand South is a new hotel in the desirable South Deland area. We are located 4 miles from the prestigious Stetson University and 3.1 miles from Downtown DeLand Historic District. We are surrounded by plenty of shopping and dining. You can enjoy our favorites such as KeKe's Breakfast Cafe, Chipotle, Anthony's Italian Cuisine, Chick-Fil-A, Starbucks, and more. Located only a few miles from the Ed Stone Park and Boat Ramp on the St. John's River, we offer complimentary boat charging stations as well as ample parking space for trucks, trailers, boats, buses and RVs. Charge up your electric vehicle at one of our two EV charging stations! Attractions close by include Downtown DeLand Historic District, Daytona Beach, Daytona International Speedway, Volusia Speedway, DeLeon Springs, as well as many miles of world famous trails and manatee sightings at the beautiful Blue Springs State Park. Whether it is business or pleasure that brings you to DeLand, the Holiday Inn Express and Suites will be the perfect home away from home. Let us make your visit to DeLand truly memorable with our local attractions recommendations, state of the art rooms, complimentary hot breakfast and the genuine hospitality that you have come to expect from the Holiday Inn Express and Suites.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Unprofessional Staff, Noisy Hotel – Would Not Recommend
来自 Dontstayhere25 Florida
Stayed one night in April 2025. Was placed in a room next to the lobby, where 25–30 guests were loudly gathered late at night. Front desk clerk was extremely rude and hostile when I asked to switch rooms so my child could sleep. After moving, they continued calling our new room until I had to unplug the phone. Hotel is dated, noisy, and poorly managed. Would never stay here again.
客户化身
已发布 2025年5月4日
Hi Valued Guest,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express & Suites Deland South.
We aim for an efficient stay by providing the services our guests need, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better, so I shared your feedback with our hotel management to improve customer satisfaction. I sent you a private message to discuss this further. I hope you read it at your most convenient time.
We can't wait to welcome you back for your next visit.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Candlewood Suites is designed with extended stay travelers in mind. Located off Hwy 83 South in Abilene, our hotel is just minutes from Abilene Christian University, Dyess AFB, Abilene Regional Airport, and local hospitals. Enjoy all the comforts of home with fully equipped suites featuring kitchens, spacious work areas, and plush bedding. Whether you're staying for a week or longer, our hotel offers amenities tailored to your needs, including complimentary high-speed wired and wireless Internet, free laundry facilities, and a 24-hour Candlewood Cupboard stocked with snacks and essentials. You can stay active in our fully equipped Fitness Center or relax by grilling in our outdoor Gazebo area. Nearby, explore attractions such as the Paramount Theatre, Civic Center, Taylor County Expo Center, and the Abilene Zoo. Our pet-friendly policy, weekly housekeeping, and lending lockers ensure convenience during your stay. Candlewood Suites Abilene is your perfect home away from home, offering comfort, convenience, and a welcoming atmosphere for any length of stay.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
I’ve stayed in better accommodations in Third World countries.
来自 MT mama MT
The property had a foul odor upon entering. Musty and smelly. Evidence of animal soiling in the room. Mouse droppings in the bathroom. Bathroom linens dingy. The bed was old and lumpy and very uncomfortable. Air conditioner in bedroom was not working. Curtains were dirty and soiled. Upholstery on living room furniture was dirty and had to be covered before you could sit on it. No way would I eat a meal off of anything in the kitchenette. Had we not been exhausted and out of options we would never have stayed here and on top of that. It was not inexpensive.
客户化身
已发布 2025年5月4日
Hi MT Mama,
Thank you for choosing to stay at the Candlewood Suites Abilene and for being a valued IHG® One Rewards Silver Elite member.
We aim for our guests to unwind and recharge in our serene and peaceful environment, and I'm sorry to hear about what happened. I shared your feedback with our hotel management to improve customer satisfaction. I've sent a separate email to discuss this further, and I hope you can look it over when you have time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Candlewood Suites Erie is an IHG brand hotel centralized for shopping, company travel and family fun. We provide complimentary HSIA, an indoor pool , business center and our Candlewood Cupboard is open 24 hours so you can grab a snack or various amenities any time you would like. Enjoy the many attractions Erie has to offer such as Presque Isle State Park , Tom Ridge Environmental Center, Waldameer Amusement Park or the Erie Zoo The hotel location and amenities ensure easy proximity to many business and clients from General Electric, LORD, and Erie Insurance. The Candlewood Suites Erie is located adjacent to the Millcreek Mall and close to several other shopping plazas with clothing tax free in Pennsylvania. The property is minutes from the premier educational facilities of Mercyhurst, Gannon, Edinboro University, Penn State Behrend, and LECOM. Minutes from the Erie bayfront you are able to visit attractions like the Erie Bayfront Convention Center, Erie Bicentennial Tower, Maritime Museum, Brig Niagara, Erie Art Museum, Warner Theater, and the Erie Playhouse. Also located downtown are UPMC Hamot and Saint Vincent Hospitals. For the sports enthusiast, we are located near Lake Erie Speedway, Presque Isle Downs and Casino . Take in a game at the Erie Insurance Arena home to Erie Otters Hockey and Erie Bayhawks Basketball or visit UPMC Park to the see the Erie Seawolves baseball team.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Definitely would not recommend
来自 gnk66 Vermont
We arrived at 10:27 pm in transit from Indiana to Vermont super exhausted and ready to crash.
Only to find a note at the reception that we need to wait for the 3rd shift to arrive to be checked in.
There was another gentleman in the reception area who said that he waited 20 minutes and then he left.
Needless to say we got checked it at 11:10 pm
Waited 43 minutes to get a key.
So uninviting!
Then the luggage cart was totally a piece of trash; the wheels did not work; they only have one for the whole hotel.
In the morning we wanted to speak to the manager; nobody at the front desk; just a box to drop your key.
You are so on your own at this hotel;
I called IHG rewards to ask for a refund. They said they can't give me a refund because Candlewood charged the money.
Rough stay!
客户化身
已发布 2025年5月4日
Hi gnk66,
Thank you again for your stay with us at Candlewood Suites Erie. We appreciate your continued loyalty to IHG One Rewards. Our goal is to ensure you have a comfortable and homelike travel experience. I am sorry to learn about your experience.
Please know that we take your feedback seriously. I’ve shared your comments with the relevant departments, and I’ve sent you an email to discuss this further.
We understand you have many choices when it comes to accommodations, and we sincerely hope you’ll continue to consider IHG Hotels & Resorts for your future travel needs.
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
加州南塔霍湖智选假日酒店让您享受最惬意、优质的体验 塔霍湖一直吸引着无数寻求宁静、冒险和充电的人们纷至沓来,而南塔霍湖 智选假日酒店® 正是您探索这个优美地域的完美起点。 这一地区一直以其一流的滑雪设施而闻名,我们的酒店就坐落在许多热门的滑雪度假村和山峰旁。四分之一英里外就是天堂滑雪场,而许多其他滑雪场也能从我们的酒店轻松前往。在温暖的季节里,一定要去Zephyr湾的海滩上畅享悠闲,体验滑翔伞的乐趣,或在清澈碧波中快乐游弋。如果您感觉自己运气不错,那就前往Stateline,那里有内华达州的许多知名赌场,比如Harrah’s和Harvey’s,距离我们酒店都只有半英里路程。 众多的娱乐选择和整个市内总计超过100,000平方英尺的会议空间,让南塔霍湖自然而然成为举办各种会议与活动的理想之地。和同事们轻松休息,参加团队建设培训活动,让自己精神振奋地回到工作岗位。如果您在会议间隙没有空去户外欣赏大自然的美景,那么我们酒店内的迷人环境也足以让您尽情放松。 南塔霍湖 智选假日酒店® 的户外泳池和水疗、室内水疗中心、桑拿室和每天早晨开放的免费热早餐吧都将让您体验舒适惬意。在旅行中享受杰出体验,今天就预订南塔霍湖智选假日酒店!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Worn out bed
来自 Basketball GMA Oregon
We've stayed here many times and have always had a comfortable bed until this stay. 1 king room 128 horrible creeky bed. Woke up with horrible back ache in middle of night several times. Switched sides with hubby and it was a little better but still uncomfortable. The sheets were very nice and pillows and clean room but horrible bed!
客户化身
已发布 2025年5月4日
Hi Basketball GMA,
It's always a pleasure hosting you as one of our Gold Elite members of IHG One Rewards. Thank you for your stay at the Holiday Inn Express South Lake Tahoe.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn about the situation. I have shared your comments with our hotel management for reference and improvement, and also sent you an email to discuss your experience further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
+1
1/ 1的投票认为这条意见有用。
 
Welcome to the Candlewood Suites Muskogee, Oklahoma. At the Candlewood Suites you will enjoy the independence of apartment living blended with the convenience of a hotel. Enjoy all the comforts of home from our signature plush bedding and in-room full kitchens to high speed internet access and free laundry facilities. Enjoy relaxing outdoors with our new covered patio for grilling. We are 2 miles from the famous Castle of Muskogee and Hatbox Sports Field. While here don’t forget to stop at the USS Batfish Museum or enjoy the various music festivals in downtown Muskogee. The hotel is just minutes away from a variety of restaurants such as Runts BBQ, Gino’s Italian, Lopez Grill, My Place BBQ, I Don’t Care Bar and Grill, Chilis and so much more. Our hotel is 1.5 miles from the VA Hospital and Saint Francis Hospital. We are 10 miles from the Port of Muskogee. The Candlewood Suites is located right off of Highway 69 on N 32 Street.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Items in room needed repair, non working phone, loud
来自 Irritated Minneapolis
I needed to stay for one short night for some rest on a trip. The sink was broken, the guider above me was very loud all night, the phone did not work. I was told that I would be partially refunded as compensation, but was not.
客户化身
已发布 2025年5月4日
Hi Valued Guest,
Thank you for choosing to stay at the Candlewood Suites Muskogee. We appreciate your business with IHG® Hotels & Resorts.
We aim for our guests to unwind and recharge in our serene and peaceful environment, and I'm sorry to hear about what happened. I shared your feedback with our local team to improve customer satisfaction. I've sent a separate email to discuss this further, and I hope you can look it over when you have time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Less than 3 miles from Caesars Virginia Casino, lies the Holiday Inn Express Danville, your go-to hotel located right along the Dan River! We're super easy to find on Riverside Drive, just a 30 minute drive from VIR, the Virginia International Raceway and forty minutes from Martinsville Speedway. Whether you're in town for business or just to relax, you'll love how close we are to fun places like Averett University, Carrington Pavilion, Danville Otterbots, and the Crossing of the Dan. Our pet friendly hotel features 93 comfortable guest rooms, tailored to meet the needs of today’s travelers. You’ll enjoy modern comforts like free Wi-Fi, Smart TVs, mini-refrigerators, microwaves. Plus, don’t miss our complimentary hot breakfast buffet each morning—it’s packed with tasty options to kickstart your day. Make the most of your stay by taking a dip in our seasonal outdoor pool, walking the RiverWalk Trail behind our hotel, hitting the gym in our Fitness Center, or catching up on work in our Business Center. Our friendly staff is here around the clock to help with anything you need, and we've got free on-site car and bus parking to make your visit even easier. Whether you're here for a quick weekend getaway or a longer business adventure, Holiday Inn Express Danville is your perfect home base. Government Travels - FEMA Approved
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Hard to review a hotel I never slept in
来自 Exhausted on the Highway Middletown Connecticut
When travel delays find you anticipating arriving at your reserved hotel at 5am instead of midnight and you call the hotel to tell them the desk staff doesn't need to wait up for you, that you won't be able to get there in time to sleep, you would think they would be able to cancel your reservation, given you let them know 8 hours before your requested arrival time. But when you have made every effort to cancel both via phone call and website and still are charged for a full night's stay at a place you would have really appreciated resting your head, it stings with extra venom. The further complete lack of communication or replies to polite emails salt the wound. Terribly disappointed in the customer service.
客户化身
已发布 2025年5月4日
Hi Valued Guest,
We’re so grateful that you chose to stay at the Holiday Inn Express Danville, and it was a pleasure having you as one of our valued guests.
While we are committed to offering an efficient and frictionless experience for guests, I am sorry to learn about the situation. Thank you for highlighting these as part of your comments; I have shared your insights with our hotel team to ensure we address them effectively and help us with future improvements.
We hope to have the pleasure of your company soon.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Candlewood Suites is designed with extended stay travelers in mind. Located off Hwy 83 South in Abilene, our hotel is just minutes from Abilene Christian University, Dyess AFB, Abilene Regional Airport, and local hospitals. Enjoy all the comforts of home with fully equipped suites featuring kitchens, spacious work areas, and plush bedding. Whether you're staying for a week or longer, our hotel offers amenities tailored to your needs, including complimentary high-speed wired and wireless Internet, free laundry facilities, and a 24-hour Candlewood Cupboard stocked with snacks and essentials. You can stay active in our fully equipped Fitness Center or relax by grilling in our outdoor Gazebo area. Nearby, explore attractions such as the Paramount Theatre, Civic Center, Taylor County Expo Center, and the Abilene Zoo. Our pet-friendly policy, weekly housekeeping, and lending lockers ensure convenience during your stay. Candlewood Suites Abilene is your perfect home away from home, offering comfort, convenience, and a welcoming atmosphere for any length of stay.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Uncomfortable bed
来自 Sadlad Abilene TX
Because I booked through a third party my room was not available upon checking.
客户化身
已发布 2025年5月4日
Hi Valued Guest,
We want to take a moment to thank you for being a valued IHG® One Rewards member and for choosing to stay at the Candlewood Suites Abilene.
We aim for our guests to unwind and recharge in our serene and peaceful environment, and I'm sorry to hear about what happened. Your satisfaction is our top priority, and we're committed to listening and adapting to your needs. I shared your feedback with our hotel management for service improvement.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
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Corporate 的故事
 
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