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    2017年2月14日
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    2025年5月9日
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尽享美国加州洛杉矶机场假日酒店得天独厚的地理位置。洛杉矶机场智选假日酒店®恰位于机场大道I-405公路边,毗邻诺斯罗普-格鲁曼和尼斯海滩等洛杉矶著名的企业与景点。此外,我们酒店邻近洛杉矶机场的便利位置,让宾客能轻松出入洛杉矶与周边地区。如果您希望在商务旅行时入住洛杉矶机场附近的酒店,那我们就是您的不二选择。由我们酒店前往露得清、雷神飞机公司、拜耳、施乐、甲骨文和微软等企业都仅需数分钟时间。我们酒店配有24小时商务中心,提供复印和打印等服务,同时还能让您使用电脑,确保商务旅客能轻松为会议做好准备。此外,450平方英尺的会议室可容纳多达40人。如果您想购物,请一定不要错过距离酒店仅五分钟的玛丽纳德尔瑞湾,或是极具盛名的罗迪欧大道,后者距离酒店也只有15英里。举家入住的宾客们可以选择在下午前往道奇体育场欣赏一场激烈的比赛,或是去迪士尼乐园玩上一整天。我们酒店超越其他洛杉矶酒店的原因还在于我们有着引以为傲的免费洛杉矶机场穿梭巴士 (需搭乘免费穿梭巴士,请直接致电酒店询问详情)。 酒店设施还包括户外温水泳池和按摩浴缸,以及配有Universal Gym设备的 24小时健身中心。 宾客每天还能在我们热早餐吧免费享用早餐。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Poor stay
来自 cidknee68
I need a room near the
Elevator. Our room was the last room on 4th at the end of the hallway. The bed was against a pillar so you could not get to the other side without crawling over the bed. The TV display was very dark. Did not sleep well
.
客户化身
已发布 2025年5月5日
Hello cidknee68,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Los Angeles - Lax Airport, where our guest's needs matter most. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2019.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
French Quarter Hotel Walking Distance to Bourbon Street People travel to New Orleans throughout the year to explore the culture, music, history, and food. Come celebrate and enjoy the many festivals and events held in Louisiana's top-rated destination. The Holiday Inn® French Quarter-Chateau LeMoyne hotel welcomes you with New Orleans' historical charm and boutique ambiance. Our coveted New Orleans location places you in the center of it all. We are an easy walking distance to Canal Street, the French Market and the city's historic streetcar lines. Our French Quarter hotel is only a 10-minute walk to Jackson Square and Bourbon Street, making us the ideal hotel for exploring New Orleans by walking or streetcar. We are adjacent to the Central Business District and one mile from the Ernest N. Morial Convention Center and Caesar's Superdome, making it convenient for you to have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short ride away via rideshare, taxi or streetcar/bus service, giving you the opportunity to indulge in New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool, free Wi-Fi, and mini fridges in each room. Upgrade to a balcony room and enjoy picturesque views with your morning coffee. Make reservations today to enjoy the charm and culture of this historic New Orleans hotel.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Awful valet
来自 Charles Montgomery, Texas
We called for our car and waited for one hour and 15 minutes before we got it. It was absolutely ridiculous. It made us late for our activities. I love this hotel, but we are thinking about staying somewhere else in October.
客户化身
已发布 2025年5月5日
Hello Charles,
Thank you for your stay at the Holiday Inn French Quarter-Chateau LeMoyne, Louisiana. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Fort Dodge Hotel On Business 20 Welcome to the Award Winning Holiday Inn Express and Suites Fort Dodge, Iowa; located on the corner of South 31st St. and 5th Avenue South, also known as Business 20. Fort Dodge is home to major gypsum rock manufacturing facilities including the National Gypsum Company and Georgia Pacific, located just minutes from our hotel. If you are here for business, the Fort Dodge Holiday Inn Express hotel is also near Koch Nitrogen, Unity Point Hospital, Friendship Haven, CJ Bio, Cargill and Elanco making us an excellent choice for your stay. You can even host an event for up to 30 people in our meeting room. The Holiday Inn Express and Suites is a great choice for families visiting the area. The indoor heated pool and whirlpool are key amenities for you stay, as is our close proximity to local attractions such as shopping, The Fort Museum and Frontier Village , Blanden Memorial Art Museum, and Fort Frenzy Family Fun Center. When you are ready to sit down for a nice meal, we have you covered. Our hotel is minutes away from local favorites like Mineral City Mill & Grill, Ninja Sushi Steakhouse, Lomitas, and Rides Bar & Grill. If you are looking for chain establishments, Perkins, Buffalo Wild Wings, and Applebee's are also nearby. We look forward to your stay with us at the Ft Dodge Holiday Inn Express and Suites.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Dont be a local
来自 pwood84 Fort Dodge Iowa
By far the best hotel in the area. The room was very spacious lots of room bed was comfortable almost like home the bathroom and shower were amazing had both good pressure and was hot the entire shower breakfast was wonderful. the one thing that put a dark cloud over whole stay was having to pay an additional deposit of $125 that thankfully was refundable just because i lived within 40 miles of the hotel
客户化身
已发布 2025年5月5日
Hello pwood84,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Fort Dodge, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
The award-winning Staybridge Suites Peoria - Downtown hotel is an all-suite, pet-friendly, extended stay hotel in the heart of downtown Peoria, Illinois. Hotel guests can easily visit Bradley University, the Peoria Civic Center and the Riverfront Museum. /P Whether you are relocating to the area, visiting with family, or just here for a short business trip, the hotel's location offers everything you want. We're just blocks from OSF St. Francis Medical Center and UnityPoint Health Methodist Medical Center. We're even closer to Caterpillar World Headquarters and across the street from the Peoria Civic Center. Guests love the free Wi-Fi access in every suite. /P From the Peoria Riverfront to the Planetarium, there is plenty to do in downtown Peoria. Hotel guests can spend the day at the Glen Oak Zoo just three miles away. Par-A-Dice Casino is close enough to see if you're a winner in Peoria, Illinois. /P Our hotel suites offer flexibility and adaptability to meet your individual needs. Each suite offers a fully-equipped kitchen, a living room and a spacious floor plan. Start your day with the free, hot breakfast and end it at The Social three nights a week. Use the sport court, indoor pool, or the Fitness Room to work off stress. We even offer free guest laundry facilities. We look forward to serving you!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
The staff was very accommodating!
来自 jmad IL
The room was nice and clean but had a hard time with the scent of cleaning products. I think it was ‘“fabuloso” smell was horrible.
Breakfast options were limited, no gluten free options.
客户化身
已发布 2025年5月5日
Hello jmad,
I welcome your thoughts, and we are grateful you chose to stay at our Staybridge Suites Peoria-Downtown, where we believe our guests deserve more. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
The award-winning Staybridge Suites Peoria - Downtown hotel is an all-suite, pet-friendly, extended stay hotel in the heart of downtown Peoria, Illinois. Hotel guests can easily visit Bradley University, the Peoria Civic Center and the Riverfront Museum. /P Whether you are relocating to the area, visiting with family, or just here for a short business trip, the hotel's location offers everything you want. We're just blocks from OSF St. Francis Medical Center and UnityPoint Health Methodist Medical Center. We're even closer to Caterpillar World Headquarters and across the street from the Peoria Civic Center. Guests love the free Wi-Fi access in every suite. /P From the Peoria Riverfront to the Planetarium, there is plenty to do in downtown Peoria. Hotel guests can spend the day at the Glen Oak Zoo just three miles away. Par-A-Dice Casino is close enough to see if you're a winner in Peoria, Illinois. /P Our hotel suites offer flexibility and adaptability to meet your individual needs. Each suite offers a fully-equipped kitchen, a living room and a spacious floor plan. Start your day with the free, hot breakfast and end it at The Social three nights a week. Use the sport court, indoor pool, or the Fitness Room to work off stress. We even offer free guest laundry facilities. We look forward to serving you!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
The staff was very accommodating!
来自 jmad IL
The room was nice and clean but had a hard time with the scent of cleaning products. I think it was ‘“fabuloso” smell was horrible.
Breakfast options were limited, no gluten free options.
客户化身
已发布 2025年5月5日
Hello jmad,
I welcome your thoughts, and we are grateful you chose to stay at our Staybridge Suites Peoria-Downtown, where we believe our guests deserve more. We value you as an IHG® One Rewards member and your loyalty to our brands.
We strive to go above and beyond to create a wonderful experience for our dearest guests. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience. Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Ok stay
来自 Traveler4321 Midwest USA
Resort has lots of pools, bars, and amenities. Staff was very friendly and service was great also. Bed was very firm, and feather pillows were terrible. Room was very clean. The tower I stayed in was a little worn. It needs some updates and maintenance. Only one elevator was working about half the time so the wait was long to use it. Things were rusty in the room and everything was damp and musty. Proximity to the beach is awesome but I probably would not stay here again.
客户化身
已发布 2025年5月5日
Hello Traveler4321,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Resort South Padre Island-Beach Front, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We strive to go above and beyond to create a wonderful experience for our dearest guests. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
More than we expected.
来自 SouthTexasEducator Texas
Made the reservation for one night after visiting a granddaughter in San Marcos. We were very surprised at the quality of everything. The front desk was so helpful. After a tough drive, wife and I needed to go eat somewhere. Being a Friday night, I didn't want to fight the traffic and asked what was close by. Was given a list of numerous restaurants within a couple of miles. Then the desk clerk informed me that the shuttle would take us and pick us up. Back to the room we had plenty of room and outlets to charge our phones and a speaker. Unlike a couple of other Holiday Inns, the TV was easy to find a channel. The bed was comfortable and plenty of pillows.
The next morning, breakfast was great. The food was good and served hot. As we finished our meal, one of the managers came to talk to us and we lost track of time. However, we didn't get charged for a late stay. We had taken our stuff to the car before breakfast.
Also, liked the garage as car didn't get hot. Bet it is great in the summer,
Yes, we plan to visit SA at Christmas and plan to stay there again.
客户化身
已发布 2025年5月5日
Hi SouthTexasEducator,
We're thrilled to hear about your fantastic stay at our hotel. It's fantastic to hear that our innovative staff, amenities, and services exceeded your expectations. We're especially excited that you enjoyed our cutting-edge shuttle service and breakfast offerings. Your thoughtful feedback means a lot to us, and we're excited to have you back for your Christmas visit to San Antonio.
-Our Team at Holiday Inn Express San Antonio Airport
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Tallahassee I-10 East, where comfort meets convenience just off Interstate 10 at Exit 203. Whether you're here for business, pleasure, or a quick stayover on your way to Disney, our hotel is designed with you in mind. Located eight miles from downtown, you can enjoy a peaceful retreat while still being close to all that Tallahassee has to offer. Unwind by our outdoor pool, catch up on work at our Business Center, or stay productive in your room with our spacious work desks. Plus, with complimentary Wi-Fi throughout the hotel, staying connected is a breeze. Start your day right with our signature Express Start Breakfast—on the house, of course! Looking to stay active? Our 24-hour Fitness Center is ready when you are. With rooms designed for major comfort, including plush duvets and a choice of pillows, grabbing some z’s in a sparkling clean room will be one of the highlights of your stay. When it’s time to refuel, you’ll love our nearby dining options like Ted's Montana Grill, Walk-On's Sports Bistreaux, and Bonefish Grill. And if you're here for game day, you'll be just minutes away from Florida State University's Doak Campbell Stadium and FAMU's Bragg Stadium. At Holiday Inn Express Tallahassee I-10 East, we’ve got everything you need for a smart, stress-free stay. Come experience the best of Tallahassee with us!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Pillows are tooo! soft
来自 Precious61 Bonifay Florida
I would recommend this hotel highly️. There was one instance that was troublesome, yet, it it was handled immediately.
客户化身
已发布 2025年5月5日
Hi Precious61,
We appreciate your feedback and are glad to hear that your experience at our hotel was positive. Our team worked quickly to address your concern and we're grateful for your recommendation. We are committed to providing excellent service and we're pleased that we were able to meet your expectations. We hope to have the opportunity to welcome you back in the future.
-The Staff at Holiday Inn Express Tallahassee
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy the Best Among Mystic, Connecticut Hotels When it comes to convenient and affordable accommodations, you can have it all at the Holiday Inn Express® Hotel Mystic . Located just off Interstate 95 at Exit 90, our Mystic, Connecticut hotel's just the place for business and leisure travelers in New England. Our hotel's near the Mystic Seaport and adjacent to the Mystic Marinelife Aquarium, providing fun for the entire family. Feel free to enjoy the various sea life exhibits at the aquarium before you take a stroll through the Olde Mistick Village for a glimpse of historic New England life. Adults can also make plans to test their luck at the Mohegan or Foxwoods casinos while visiting us in Mystic, Connecticut. Our hotel's corporate guests love our finely appointed business center. We provide e-mail, fax, copy and print services, so feel free to catch up on some work outside of the office. In addition, we offer free high-speed Internet access throughout the hotel, allowing our guests to surf the web from anywhere in the building. Other hotel's amenities near the Mystic Seaport just can't compare to our list of complimentary perks. A well-equipped fitness center is available if you want to burn off extra calories, along with a relaxing indoor pool. Be sure to stop in and fill up with our free Express Start hot breakfast before you head out for a day of sightseeing. "Stay Smart" when you stay at our Mystic, Connecticut hotel!
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Return guest
来自 Jenn Bennington, VT
We have stayed at this property a few times now, usually it’s just my husband and I, but this time we brought our 2 girls since our baby had just turned 1 and you are so close to the aquarium and shops for our older daughter. I had gone to the front desk to ask about a rate change to the member rate, I had worked for IHG/Kimpton as a FOM for many years before deciding to become a stay at home mom after having my second child, so I’m well aware of the system and that each property follows different processes, however when I booked these rooms we were sure of our plans so I booked one without a deposit, by the time we were sure we were locked in, the only thing available was a standard room, meaning I was taking a chance of ending up in rooms with out 2 queens or a king with a pull out sofa, and we needed both rooms to have one or the other. I explained the situation to rose at the front desk and she was extremely unhelpful and hardly made eye contact with me, she was more interested in getting me to go away so she could go back to using her phone. I found this extremely rude, and disrespectful, given the amount of money we were paying to stay with you. And then 15 minutes after this interaction the power went out leaving my husband to shower in the dark, and trying to get the kids settled with hardly any light. I understand situation happen again I was in hospitality for a long time, but clearly rose was overwhelmed and with my interaction with her before I knew it would be useless to speak with her on if it was a town wide issues or an isolated incident. I do want to mention Joel was fantastic, and the lady who checked us out, I unfortunately didn’t catch her name or the lady at breakfast each morning they were both very kind and patient with my very sociable baby. As I said we have stayed with you many times, and we will back back since the aquarium is so close and we have children. The rooms are always clean and the staff is always friendly and well trained!
客户化身
已发布 2025年5月5日
Hi Jenn,
We're delighted to know that you've appreciated your visits with us and find our location convenient for your family trips to the aquarium. We acknowledge the challenges you faced at the front desk and during the power outage. Your feedback is valuable to us as we continuously aim to offer exceptional service. It's truly heartening to hear that Joel and our breakfast team left a lasting positive impact. We eagerly anticipate the opportunity to host you and your family again in the future.
-The Staff at Holiday Inn Express Mystic Groton Area
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy the Best Among Mystic, Connecticut Hotels When it comes to convenient and affordable accommodations, you can have it all at the Holiday Inn Express® Hotel Mystic . Located just off Interstate 95 at Exit 90, our Mystic, Connecticut hotel's just the place for business and leisure travelers in New England. Our hotel's near the Mystic Seaport and adjacent to the Mystic Marinelife Aquarium, providing fun for the entire family. Feel free to enjoy the various sea life exhibits at the aquarium before you take a stroll through the Olde Mistick Village for a glimpse of historic New England life. Adults can also make plans to test their luck at the Mohegan or Foxwoods casinos while visiting us in Mystic, Connecticut. Our hotel's corporate guests love our finely appointed business center. We provide e-mail, fax, copy and print services, so feel free to catch up on some work outside of the office. In addition, we offer free high-speed Internet access throughout the hotel, allowing our guests to surf the web from anywhere in the building. Other hotel's amenities near the Mystic Seaport just can't compare to our list of complimentary perks. A well-equipped fitness center is available if you want to burn off extra calories, along with a relaxing indoor pool. Be sure to stop in and fill up with our free Express Start hot breakfast before you head out for a day of sightseeing. "Stay Smart" when you stay at our Mystic, Connecticut hotel!
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Birthday visit
来自 Jenn Bennington, VT
We used this room for my daughter’s Aunt, it was close by to our room as requested, Joel was able to help us out and get us in early! The room was clean and comfortable!
Thank you for helping to make our daughters birthday special IHG team members :).
客户化身
已发布 2025年5月5日
Hi Jenn,
We're thrilled to hear that you had a positive experience with us and that our team could help make your daughter's birthday special. It's fantastic to know that you found the room clean and comfortable. We can't wait to welcome you back again in the future, showcasing our resilience and commitment to providing exceptional service.
-The Staff at Holiday Inn Express Mystic Groton Area
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
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Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。