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    2017年2月14日
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    2025年5月7日
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轻松游览阿姆斯特丹,入住阿姆斯特丹斯洛特戴克站智选假日酒店。 阿姆斯特丹斯洛特戴克站智选假日酒店紧邻火车站,是您探索阿姆斯特丹及周边地区的理想枢纽。乘坐火车只需5分钟即可到达阿姆斯特丹市中心。 从阿姆斯特丹中央车站,您可以轻松步行前往著名景点,如安妮·弗兰克之家和达姆广场。从阿姆斯特丹斯洛特戴克站乘坐火车,25分钟即可到达赞德福特海滩,非常适合观看一级方程式大奖赛。 我们的现代化酒店客房设施齐全,确保无论是休闲还是商务旅客都能享受舒适的住宿。酒店内提供免费无线网络,房间内有丰富的国际电视频道,以及免费的咖啡和茶具。您可以选择一张双人床或两张单人床,浴室配备步入式淋浴和免费洗浴用品。想要快速享用小吃?我们大厅内的新迷你超市“Wundermart”随时为您服务。 从免费的“智选之选”欧陆式早餐自助开始您的美好一天。无论是快速咖啡还是悠闲小酌,我们的酒店酒吧都是放松的完美去处。 阿姆斯特丹斯洛特戴克站智选假日酒店是您难忘阿姆斯特丹之旅的理想起点。立即预订您的住宿,尽享这座不夜城的美好时光!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Alright but not great
来自 AgentArios Auburn Hills, MI
Location of the Hotel is very good for public transport, there is a grocery store next to the building and a pretty good restaurant.
My Diamond Elite status was not mentioned nor appreciated.
The hotel room was fine at the first look, the next morning we had the problem, that the water remained in the shower and my friend wasn't able to shower, otherwise we would have flooded the bathroom. I wanted to quickly mentioned it at the reception, cause we were in a hurry for a guided tour, but even standing at the "Diamond Express Counter" the GM walked passed us. He first checked in some people until I approached him so we can leave. He took a note, but no more comment.
Anyways, when we came back it was fixed.
Unfortunately we then found puke stains on the floor and on the bedframe as we had to move the beds a bit cause we dropped the remote.
客户化身
已发布 2025年5月7日
Hello AgentArios,

Thank you for staying at our Holiday Inn Express Amsterdam - Sloterdijk Station. We appreciate your loyalty as an IHG® One Rewards Diamond Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
伦敦莱斯特广场 1 号英迪格酒店,风格与周边 20 世纪 20 年代的奢华剧院相呼应,带您走进一个由大理石和玻璃建成的装饰艺术殿堂。我们的定制客房墙上挂有镶框字画装饰,吊桿悬挂的舞台聚光灯投射出轻柔的灯光。水疗浴室氤氲着一层静谧,隔帘以舞台帷幕为灵感,采用柔软的天鹅绒材质,完美舒适的感受。快速的 Wi Fi 又能让您瞬间与世界紧密相连。 清晨在屋顶酒吧享用丰盛的早餐,俯瞰伦敦标志性的天际线。从我们的精品酒店走出片刻即是莱斯特广场,世界各大知名影院的红毯首映礼近在咫尺。在西区剧院 (West End) 欣赏名剧,或是在伦敦的顶级餐厅享用美食。 伦敦莱斯特广场 1 号英迪格酒店位于世界最著名的地点,能让您置身于伦敦西区所有活动的中心。距离摄政街 (Regents Street) 的奢侈品牌、特拉法加广场 (Trafalgar Square) 的国际机构和苏豪区 (Soho) 声名远播的酒吧与餐厅只有片刻之遥,只需步行即可享受几乎全方位的伦敦体验。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Miss Sold "VIP" Marathon Package
来自 NG1985 Leicester
I think I need to state that I am an ambassador member of the IHG scheme and well travelled. I understand the benefits on offer and try to always maximise these.
I booked the indigo in Leicester Square for the weekend just gone becasue my wife and I were running the 2025 London Marathon on behalf of the Royal British Legion.
It specifically had a package called Marathon VIP, direct quote from their website "our exclusive (its wasn't) VIP marathon package is deigned for runners seeking both luxury and convenience during this event. Deluxe Accommodation, daily breakfast and early breakfast on the day of the marathon. Discount at 1lsq rooftop"
I booked this rate instead of a cheaper rate because although I have free breakfast as a benefit, I wanted the early breakfast. Looking at similar hotels in the same brand locally, they opened breakfast at 5:30am, also because the rooftop bar/restaurant would be great to relax after the event and celebrate the run.
The problems started on arrival.....
The staff on the desk, didnt even appear in uniform and I wasn't even sure who was staff and who wasn't. When being checked in I was told breakfast was not included, I would need to pay extra, no late checkout, no early breakfast.
When I challenged the team, they told me that there was no such rate and they weren't aware of anything, No free breakfast, no early breakfast, no late checkout. Late checkout was important as I would have liked to come back and at least get a shower after the run to change.
I had no option but to check in and accept the lack of breakfast, lack of late checkout.
This was bad enough because under the letter of the law, this was clearly miss selling on the part of the Indigo hotel.
In addition to this some further failings that also meant that I didnt get the service as described to me either;
- No communication but the only onsite restaurant and bar was closed on Sunday. On checkin I mentioned several times I was looking forward to having a beer after the race overlooking London, nothing was mentioned and arriving after 26.2miles to pick up my bag, I was told tough restaurants shut. No beer for me!
- The TV in the room didnt work, it was programmed to German audio. I would have called reception but the phone didnt work! I had to go downstairs and ask for help. I was told eventually security would be with me, no one turned up. No TV to watch and relax to!
- Security, there was no usual elevator security and no checks by reception who was a guest and who wasn't. You could get access to the room floors very easily. That was very concerning given the area of the hotel and the criminality in tourist areas.
All in all, I was miss sold a package that drew me to the hotel, I would haven't picked it for any other reason and put a damper on what was a great weekend. I also feel I also didnt receive the services I would expect from a "luxury" hotel in London
客户化身
已发布 2025年5月7日
Hi NG1985,
Thank you for staying at our Hotel Indigo London - 1 Leicester Square and sharing your experience. We appreciate your loyalty as our IHG One Rewards Platinum Elite and Ambassador member since 2016.
Our goal is to offer a relaxing and comfortable environment where you can unwind and recharge. I'm sorry for the issues you encountered during your visit. I shared your feedback with the hotel management. I assure you that we will take the necessary corrective measures to prevent any issues from occurring again. I've also sent you a separate email to discuss this further.
Thank you again for the business you bring to our IHG Hotels and Resorts and we look forward to having the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Corby Kettering A43. We are perfectly located close to both the business and logistic areas of the midlands and the rolling countryside of Northamptonshire. With Midland Logistics Park, Eurohub close by and the wonderful Wicksteed Park not too far away we are perfect for any visit! The hotel has 110 refurbished rooms, 6 conference rooms suitable for meetings & functions for between 2 and 500, Open lobby and diner, Woodland outside seating, 3D Health & Fitness and Pampered & Polished Beauty Salon!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Comfortable
来自 Jonny
I had a good time in the the hotel. I did have a problem with the food, as I'm gluten-free i didn't find it had much option. I was staying training with community union, and the allocated £25 meal allowance, and wasn't much option
And on Thursday evening while sat in the restaurant, my chair fell apart, the screws just fell on the floor, luckily I was sat against the wall. I reported it to the restaurant staff who quickly replaced my seat. I wasn't injured 🙏 I'd advise on checking the seats so this doesn't happen again.
The staff in Corby are amazing 👏🏼 the hotel room was comfortable and the cleaners did a good job. I would definitely stay again. If you could have a better gluten-free menu it would make a big difference to me
But the biggest thing was the collapse of my chair
客户化身
已发布 2025年5月7日
Hi Jonny,
Thank you for staying at the Holiday Inn Corby - Kettering A43 and choosing our hotel for this important event. We appreciate your loyalty as an IHG One Rewards member.
We continue to champion enjoyable travel for all, and I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that steps will be taken to address the concerns you mentioned.
On a positive note, I am glad you appreciate our efforts to provide a clean space during your stay.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Statesboro-University Area , Statesboro’s exclusive full-service hotel, conveniently located near Georgia Southern University and just minutes from Splash in Boro Water Park! Whether traveling for business or pleasure, we offer the ultimate in convenience, amenities, and relaxation. Our onsite restaurant is open for breakfast daily from 7am-10am. Conveniently located on the HWY 301 Bypass between HWY 67 and HWY 80, guests have quick access to nearby Claxton Poultry, Milliken, and JTEKT in Sylvania. After your business meeting, explore the S&S Greenway Trail --a 2.75 mile paved walking and biking trail. Families and business travelers alike will enjoy being within walking distance of nearby shopping, restaurants, and a movie theater. If you’re looking to entertain the kids, you will be pleased to find that we are the closest hotel to Splash in Boro Water Park featuring a wave pool and lazy river! If staying in is more your style, we’ve got you covered with room service from Emmas Restaurant and Lounge and free high-speed Internet access! Once you’re well rested, we invite you to relax at Emmas Courtyard and enjoy a beverage from our Pantry. Guests also appreciate our 24-hour business and fitness centers, 2,300 sq. ft. of flexible meeting space , and catering services .
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Why I usually stay at the competition
来自 Russ
No continental breakfast, carpet was grungy, the mattress had some kind of plastic sheet that made us sweat so bad it was hard to sleep, and the TV was smaller than my computer monitor at home. I'm not difficult, but for two hundred bucks a night, it should be so much better. I normally stay at another cHain but they were all booked up in town. This just confirms why. Sad
客户化身
已发布 2025年5月7日
Hi Russ,
Thank you for staying at our Holiday Inn Statesboro-University Area. We appreciate your loyalty as an IHG One Rewards member.
We are committed to being a brand of hotels that is family-friendly, comfortable, and convenient. I’m sorry your experience was not as expected. I have shared your feedback with our hotel management, and I trust that they will take the necessary steps to address the issues you highlighted.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A family friendly Rochester hotel with a health club, meeting rooms and free parking. Near the M2 motorway, Holiday Inn® Rochester - Chatham hotel is ideally placed for exploring Kent's attractions.The M20 is a short drive away, and you can hop on a bus to be in Rochester or Chatham in 10-15 minutes. Nearby Rochester and Chatham stations have direct trains to London and the coast, and Rochester Airport (RCS) is next to the hotel. While exploring Rochester, check out the Dickens Discovery Room at the historic Guildhall Museum, the ancient cathedral or the looming castle Leeds Castle, with its tranquil gardens and lake, is a 20-minute drive away and keen shoppers are within easy reach of Bluewater Shopping Centre. Our Academy Conference Centre has eight state-of-the-art business suites with private courtyard access, and the Medway City Estate and Gillingham Business Park are close by. At this hotel you can enjoy:free Wi-Fi, 24-hour room service, a business centre and kids stay and eat free. Smart TVs, high-quality bedding and a choice of pillows might make it hard to leave the comfort of your room, but don't miss our Trader's Restaurant, with its homestyle dishes and a dining area overlooking the garden. Take a dip at our Fitness Centre, or just relax in the sauna, spa and steam room.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Location is a plus - bad maintenance
来自 Harris London
Extremely disappointed. Was starving, and the room phone was not working to order room service. When arrifved, no one at the reception, had to wait longggg to get the keys. the room is also very under-maintained. Super bad experience, will not come back.
when I reported that the phone is not working, they said they will fix it next time -i don't understand, I needed to use it during my stay for which I paid.
客户化身
已发布 2025年5月7日
Hi Harris,
We appreciate your unwavering support as a member of IHG One Rewards. Thank you for staying at the Holiday Inn Rochester - Chatham.
We are committed to providing dependable value for all guests, and I'm sorry we've missed the mark. I shared your feedback with our local team, and I am confident they will review it and take the necessary steps to address the issues. I have also sent an email to you to discuss this further.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Stay with confidence at the Holiday Inn Express and Suites Fort Wayne North. Enjoy an easy and comfortable stay at an exceptional value. After a busy day, our Pool and Fitness Center will help you to stay on track with your fitness routine. Our vibrant Lobby provides spaces to gather, relax or work . The Holiday Inn Express and Suites Fort Wayne North hotel is conveniently located just off the I 69 highway near Parkview Hospital and only minutes from the vibrant downtown area of Fort Wayne and Fort Wayne International Airport. If you are traveling for business purposes, you will find that we are just minutes from your local destination. If you enjoy sports, catch a Fort Wayne Komets, Fort Wayne Mad Ants or a Fort Wayne TinCaps game. The Plex South, Fort Wayne Sports Club and The World Baseball Academy are nearby. If you prefer live performances, the Allen County War Memorial Coliseum and Embassy Theatre are just minutes away. Be sure to check out Fort Wayne Children's Zoo and Aquarium. No matter the reason for your visit, you will always find the courteous service that you deserve plus all the little things that you expect while enjoying the hotel accommodations at the Holiday Inn Express and Suites Fort Wayne North .
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Unsatisfied Client Room #209
来自 Room #209 Michigan
My complaint starts with the unkept cleanness of the room. Walked in, noticed dirt and hair on the floor in the corners, next to the fridge. Fridge smelled like raw meat. Bathroom dirt and hair on floor under sink and next to shower. Took photos shared with front desk clerk informed me manager will contact nothing from manager. I emailed fwano@ighospitality.com still no response. Uncomfortable experience that I had never experienced before at any Holiday Inn Express & Suites. I went to Meijer, purchased cleaning supply and decided to clean those areas. I also took after pic showing the room was dirty. This was a getaway to have some time to rest from the burial of my mom too cleaning and leaving the hotel the next day.
客户化身
已发布 2025年5月7日
Hi Room #209,
We value your unwavering support as a member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites Fort Wayne North.
We strive to provide an efficient stay in a place that feels fresh and focused. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I also sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Stay Smart at Hotel's Property in Grants Pass, OR Southern Oregon visitors choose the Holiday Inn Express® Hotel Grants Pass because we place travelers in the midst of natural beauty, breathtaking wildlife and celebrated historic sites. Situated at the junction of I-5 and Redwood Highway (Hwy 199), and near the mighty Rogue River, we're close to everything. Business guests appreciate an easy commute to such companies as ESAM, Marzi Sinks, Encore Ceramics, MasterBrand Cabinets and Rogue Valley Door, as well as Three Rivers Hospital and Rogue Community College in Grants Pass. Our lodging also boasts helpful resources like a Business Center with copy and print services. A gateway to the northern coast of California and the Redwood Empire, this hotel's Grants Pass, OR location puts leisure patrons within minutes of outdoor adventures along the Rogue, America's first wild and scenic river. Guests can enjoy rafting or seasonal fishing, as well as the annual Boatnik Festival held during Memorial Weekend. Other notable nearby sites include Rogue Valley Wineries and the Grants Pass Towne Center. Lodging with us provides guests with every comfort needed, from professional perks like free Wi-Fi access to family-friendly amenities like a sparkling, outdoor pool and a whirlpool. The free, hot Express Start Breakfast Bar ensures a great start each day, too. So, while you look for hotels in Grants Pass, Oregon, remember you can "Stay Smart" with us!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Outdated Hotel, Room was Dirty
来自 Lissa3316 CC, CA
The hotel lobby and halls are nice however my room was very outdated. Stains on chair, stool and iron board. Fridge was not cleaned. Would look elsewhere.
客户化身
已发布 2025年5月7日
Hi Lissa3316,
Thank you for staying at our Holiday Inn Express Grants Pass and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2024.
Our goal is to offer a relaxing and comfortable environment where you can unwind and recharge. I'm sorry for the issues you encountered during your visit. I shared your feedback with the hotel management. I assure you that we will take the necessary corrective measures to prevent any issues from occurring again.
Thank you again for the business you bring to our IHG Hotels and Resorts and we look forward to having the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Holiday Inn Express & Suites Birmingham East Irondale As a proud IHG Property, we offer an unbeatable stay in Irondale , Alabama . We are situated on top of a hill surrounded by woods. Guests can enjoy the small, quiet, home town feeling of Irondale by staying at the 100% Smoke Free Holiday Inn Express & Suites . Enjoy the convenience of being within one mile of EWTN campus and less than five miles from corporate offices of Motion Industries , IMBL , Simple Fashions , and New Mercedes Benz Showroom . Popular attractions like Barbers Motorsports , Talladega Racetrack , Civil Rights Museum , , Sloss Furnace , Birmingham Jefferson County Convention Center , Honda Of Alabama are nearby. We are conveniently located on I20 at exit 133 and convenient to I 459 & I 59 . Our hotel is only 5 miles away from Downtown Birmingham , UAB , Birmingham Airport , BJCC , Legion Field , and Birmingham Crossplex . Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting as well as a microwave , mini-fridge and single cup Keurig Coffee maker in every room. Every stay includes a Complementary Express Start Hot Breakfast , free High Speed Internet , Fitness Center , Outdoor Pool , and 24/7 snack market .
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
A Hotel in decline.
来自 Priority Club since 1987 Michigan
I had a few problems of a minor nature at this Holiday Inn. The swimming pool wasn't open in spite of the outdoor temperature being over 80 F. My washcloth had an ominous brown stain on it. There was a broken drawer pull in the guest room. The breakfast amenities were not kept up well - no coffee at one point and just about ran out of cinnamon rolls.
客户化身
已发布 2025年5月7日
Hi Priority Club since 1987,
Thank you for staying at our Holiday Inn Express & Suites Birmingham-Irondale (East) and sharing your experience. We appreciate you choosing IHG Hotels and Resorts for your travel needs since 1988.
We strive to give an impressive hotel experience, and I apologize for what happened during your stay. We value every bit of our guest experience and will notify our hotel management team. I assure you that we will take necessary corrective measures to avoid any issues from occurring again.

We hope to welcome you back!
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
在马尼拉广场假日酒店与家人和亲友一起共享难忘的美好假期。我们酒店的位于市中心,毗邻曼达卢永市(Mandaluyong)、帕西格市(Pasig)、圣胡安市(San Juan)和达义市(Taguig),宾客可以快速直达马尼拉的顶级餐饮、购物、休闲区,以及热闹旅游景点和商务中心。我们的酒店距离尼诺阿基诺(Ninoy Aquino)国际机场仅 35 分钟车程,通过博奥大桥(BGC-Ortigas Center Link)前往博尼法西奥环球城( Bonifacio Global City) 仅需15 分钟车程,距离繁华的奥迪加斯(Ortigas)商务及购物区仅几分钟路程。 马尼拉广场假日酒店的独特设计旨在为所有人打造愉快的旅行体验:无论您是合家出游、情侣度假、享受一个人旅行的自由,或是商务出行、团体会议,这里都是您的最佳选择。我们拥有 285 间设施齐全、全新装修的客房,配备免费 Wi-Fi 和其他便利设施,确保您与朋友、家人和同事有一个快乐难忘的旅行。在水疗中心彻底放松,在 24 小时健身中心锻炼身体,在室外泳池边休闲小憩或与孩子一同戏水,在餐厅享用美味的早餐......更棒的是:马尼拉广场假日酒店有“儿童食宿欢乐尽享”优惠,让您的孩子免费食宿*! *优惠附带条款,详情请见:儿童食宿欢乐尽享
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Unfortunate experience during family Christmas Staycation
来自 SafetyEngineerKZ Philippines
I realize this feedback is coming a bit late, but I believe it is important to share. My recent stay at another Holiday Inn (Makati) this month reminded me of the unfortunate experience I had at Holiday Inn Galleria.
We had a family Christmas staycation at the Holiday Inn, which i booked 2 King Premium rooms (one for my family and the other one for my parents) and unfortunately, our experience was far from ideal. We arrived with high hopes for a relaxing and enjoyable holiday, but several issues marred our stay.
Firstly, the check-in process was significantly delayed. Despite arriving at the hotel on time, my parents, both senior citizens, were unable to check in until 5 PM. This late check-in was inconvenient and disrupted our plans for the evening.
Upon finally accessing the room, we were disappointed to find that the amenities were incomplete. The mini fridge, which is typically a standard feature, was missing. Additionally, essential toiletries such as lotion, conditioner, and bottled water were not provided. To our dismay, the shampoo bottle appeared to have been tampered with, as it was filled with water to make it appear full. Furthermore, there were no bathrobes available, which are usually expected in a hotel of this caliber.
When we tried to call guest services to address these issues, it took a considerable amount of time for someone to answer the phone. This delay in response added to our frustration and made it difficult to resolve the problems promptly.
While we understand that the Christmas season can be a busy time for hotels, the quality of service should not be compromised. Guests expect a certain level of service and amenities regardless of the time of year, and it is disappointing when these expectations are not met.
Overall, our stay at the Holiday Inn did not meet our expectations. The late check-in and lack of basic amenities were particularly frustrating, especially considering the needs of senior citizens. We hope that the hotel management will address these issues to ensure a better experience for future guests.
客户化身
已发布 2025年5月7日
Hi SafetyEngineerKZ,
Thank you for staying at our Holiday Inn & Suites Manila Galleria and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2023.
Our goal is to offer a relaxing and comfortable environment where you can unwind and recharge. I'm sorry for the issues you encountered during your visit. I shared your feedback with the hotel management. I assure you that we will take the necessary corrective measures to prevent any issues from occurring again.
Thank you again for the business you bring to our IHG Hotels and Resorts and we look forward to having the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Stay Smart® at the Holiday Inn Express Denver Downtown Staying smart has never been better than in the heart of the Mile High City. As a guest, you will enjoy our complimentary hot breakfast buffet every morning in our lobby. Get all of your important work done without the hassle by using our complimentary, high-speed wireless internet. Explore downtown Denver by walking just one block to the 16th Street Mall with over 100 options for dining, shopping and entertainment. The Holiday Inn Express is also near all of the major downtown Denver attractions including, the Pepsi Center, Mile High Stadium, Coors Field, the Denver Art Museum, the Denver Zoo and many, many more. If there is anything else we can do to make your stay more comfortable, please let us know. Forget about finding parking, we offer valet parking with unlimited in and out privileges for a fee each evening. To aid your arrival I offer you the following GPS address 1717 Tremont which will guide you directly to our front door. Thank you.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Room for improvement
来自 kibbles0424 VA
Rooms do not have AC control, will need to call front desk for a plug in fan for some reason
Curtains on windows do not cover the whole window and allow excessive light in at all times
Outlets in room are 50/50 if they work
The TV channels are VERY limited
Room Service needs MONITORED since they will likely only make the bed but NOT CHANGE THE LINENS
客户化身
已发布 2025年5月7日
Hi kibbles0424,
Thank you for staying at the Holiday Inn Express Denver Downtown. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so they know about your experience and do a workaround. I also sent you a private message to extend our sincere apology.
You're one of our most valued guests, and we hope to cater your stay again.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
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