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    358
  • 第一条评论意见
    2017年2月14日
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    2025年5月15日
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Corporate 的评论意见
<<上一个 1 ... 7851 7852 7853 7854 7855 ... 7857 下一个>>
 
The Holiday Inn Express Nashville, TN is located minutes from BNA Airport Tucked away on a quiet, tree-lined cul-de-sac and just one mile from Nashville International Airport, the Holiday Inn Express® Hotel Nashville Airport is your personal retreat in Tennessee's Capital City. From the two-story glass atrium to beautifully landscaped courtyards, our incredible accommodations provide a perfect home-base for exploring the "Music City." Savvy business travelers know our Nashville, Tennessee hotel is convenient to major companies like Bridgestone/Firestone, UPS and Dell. Perks like free Wi-Fi access, a Business Center and a peaceful location ensure a productive trip. We offer two meeting rooms for up to 20 people and one boardroom for smaller gatherings. In addition to the Nashville airport, our hotel's also located near some of the area's best attractions. A trip to Nashville wouldn't be complete without visiting the Grand Ole Opry and Country Music Hall of Fame. With stores like Bass Pro Shops and Saks Fifth Avenue OFF 5TH, it's no wonder that nearby Opry Mills Mall is so popular. As a guest of our Nashville, Tennessee hotel, you'll have access to great amenities, including an outdoor pool, 24-hour Fitness Center and free, 24-hour service to the airport and within two miles. Start the day with the free, hot Express Start Breakfast Bar. We're a preferred choice among Nashville airport hotels, and we want to become your favorite, too!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Worst Hotel Ever
来自 rick
Room stinks like a petroom and hollway smells like marijuana
客户化身
已发布 2025年5月15日
Hello rick,

Thank you for staying at our Holiday Inn Express Nashville Airport. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Victorville - Hesperia Hotel's Facility Is 100% Smoke-Free Start each morning with a free, hot breakfast and the gorgeous LA and San Bernardino Mountains as your backdrop when you stay at this Holiday Inn Express® Hesperia hotel. We're located just off I-15 in the high desert and minutes from the towns of Big Bear, Apple Valley, Adelanto and Victorville. Among Hesperia hotels, we provide top-quality amenities for business guests, including a meeting space, a 24-hour business center with high-speed DSL and free Wi-Fi Internet access throughout the hotel's facility. Hesperia, California is convenient to businesses such as Southern California Logistics, M&M/Mars Plant, Walmart Distribution Center and Mountain High, and each is within minutes of our hotel's location. Visiting Hesperia, California lets you enjoy the great outdoors by hiking the Pacific Crest Trail, skiing at Big Bear and fishing at Hesperia Lake. Our hotel is also close to the California Route 66 Museum, Cal-Earth, Emma Jeans Holland Burgers as see on the food network and in movies and other noteworthy sights in Victorville and Hesperia. From the hotel's pet-friendly policy to the ADA-compliant accommodations, we meet the needs of every traveler. Workout in the fitness center, unwind in the heated, indoor pool and whirlpool and enjoy the free Express Start Breakfast Bar while you "Stay Smart" at this Holiday Inn Express® hotel.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Brunt breakfast
来自 Fix the doors
The check in went great at 4pm! The lady was professional and obviously loves her job. The room was comfortable and clean. First time that I have experienced the breakfast being burnt. How do you burn omelets, biscuits and then to have a tip jar out is insulting. I ended up eating out in town the breakfast was so bad.
客户化身
已发布 2025年5月15日
Hello Valued Guest,

Thank you for staying at our Holiday Inn Express & Suites Hesperia. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Three Rivers Hotel's Accommodations are Top-Notch Welcome to the Holiday Inn Express® hotel in Three Rivers! Lodging with us means that you are conveniently located right off US Highway 131 and only 15 miles north of Interstate 80-90. In addition, our sleek and modern interior and cozy amenities will have you feeling right at home, making for an unforgettable experience. Among hotels in Three Rivers, MI, we provide top-quality amenities for business guests, including a meeting space that can accommodate up to 20 people and complimentary high-speed, wireless Internet access throughout the entire hotel. Companies such as American Axle, Armstrong International, Three Rivers Health, and International Paper are also within minutes of our hotel's location. Visiting Three Rivers, MI allows leisure guests to experience a variety of outdoor attractions, such as picturesque wineries, bountiful orchards and the beautiful Indiana Amish country . Additionally, guests can spend the afternoon skiing at Swiss Valley Ski Area or playing the challenging greens at Pineview Golf Course. While lodging with us, feel free to take advantage of amenities like the indoor, heated pool and a well-equipped fitness center during your free time. Additionally, the complimentary Express Start Breakfast Bar's hot items, such as sausage, bacon, scrambled eggs and signature cinnamon rolls, provides a perfect start to every day you stay with us.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Lacking
来自 Ryan IN
A hotel stay under the HIE umbrella has expectations typical if the brand. This hotel fell short. A single night stay was all that was booked for a quick business trip. The lobby is aged and clearly overdue for an overhaul to align with the modern look of the current HIE look. The sleeping/living area of the room appeared clean, but had a smell of old cologne. The bed and pillows were more comfortable than some others I’ve slept in recently. The wall thermostat batteries were nearly dead and alerting so, showing 81* in the room, however the a/c unit itself showed 71*, confusing and difficult to make the room comfortable. The bathroom had multiple loose tiles and very low water pressure to the toilet, barely flushing at times. The tub floor was stained. Typical complementary bathroom counter items weren’t present. Next morning, breakfast was most of what is usually supplied, but some items were missing. In a pinch Id stay here, but if it were possible to stay at the next HIE property in another town over I would over this property. For $150 per night, I’d expect more. This felt like a stay at a typical $69.99 per night hotel.
客户化身
已发布 2025年5月15日
Hi Ryan,
Thank you for your stay at Holiday Inn Express & Suites Three Rivers. We appreciate your business and Gold Elite membership with IHG One Rewards. Providing outstanding service and supporting your travel needs are always top priorities for us. I am sorry we missed making your experience seamless this time.
I've communicated your feedback with our hotel management and trust that they will take the necessary actions to ensure we meet the level of comfort and proper expectations of our guests.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional experience you deserve.
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Comfortable All-Suite Hotel in Coeur d’Alene! Staybridge Suites Coeur d’Alene is conveniently located off Interstate 90 in the Riverstone Complex, featuring a six-acre lake, a waterfront amphitheater, a movie theater, and a children’s play area—all just steps from your suite. We are minutes away from top destinations such as Kootenai Health (1.8 miles), North Idaho College (1.7 miles), the University of Idaho Coeur d’Alene (1.6 miles), and downtown Coeur d’Alene (1.2 miles). Coeur d’Alene Airport is 6.2 miles from the hotel. Each spacious suite comes with a fully equipped kitchen, allowing you to settle in easily—just bring your clothes and toothbrush. Enjoy a complimentary hot breakfast buffet every morning and The Social, featuring a salad bar, entrée, and complimentary beer and wine, Monday through Wednesday evenings. Unwind in our indoor heated pool or outdoor spa, relax by the fire pit, or stay active in our fitness center. Our 24/7 Business Center and guest laundry facilities are also available for your convenience. For outdoor enthusiasts, we offer easy access to the Tubbs Hill Nature Trail (1.5 miles), the North Idaho Centennial Trail (1 mile), and the breathtaking Mineral Ridge National Recreation Trail (11 miles). Boating, fishing, and swimming at Independence Point on Lake Coeur d’Alene are just 1.5 miles away, and Farragut State Park, with 4,000 acres for hiking and water activities, is located about 30 miles northeast.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Lobby was great but the room and breakfast held suprises
来自 Older Couple Idaho
The room and bath appeared great. Aroma-great, clean bedding-great, towels-great, bugs-not so great. Cold eggs and sausage for breakfast-not so great, 1 in 4 juice dispensers not working-no so great. Check in and front-end staff GREAT!
客户化身
已发布 2025年5月15日
Hi Older Couple,
We appreciate your business. Thank you for your stay with us at Staybridge Suites Coeur d'Alene. Our goal is to ensure you have a comfortable and homelike travel experience. I am sorry your stay was not as expected.
I shared your feedback with our hotel management. I trust that this will be discussed with the team to identify the areas that require improvement.
We know you have many lodging options, and we hope you'll continue to keep IHG Hotels & Resorts in mind on your future travels.
Best Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Stylish Munich hotel close to Messe München Trade Fair, with Wi-Fi and breakfast included. The Holiday Inn Express® Munich - Messe hotel is in Munich's tranquil Feldkirchen district and close to all its dining options. Just half an hour from Munich Airport (MUC), our hotel is seven minutes by taxi from Messe München Trade Fair and is directly linked to central Munich via Feldkirchen S-Bahn Station. In the city centre, there's the spectacular 12th-century town hall on mediaeval Marienplatz, a colourful food market and the twin spires of the 15th-century cathedral to discover. Near the hotel, there's a choice of beer gardens and restaurants for a taste of hearty Bavarian cuisine. At this hotel you can enjoy: - Inclusive Wi-Fi  - Express Start™ Breakfast included in the room rate - Complimentary on-site parking - Convenient sockets for charging devices Contemporary guest rooms offer smart styling with blackout curtains, comfortable bedding and pillow menus to ensure sweet dreams. The hotel's multipurpose open plan lobby area has work stations, All Day Dining and a well-stocked bar for relaxing after your work is done. We have a 24-hour Business Centre for last-minute emailing and printing, plus a fully equipped meeting room for all your presentation and conference needs.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Mitarbeiter
来自 Klose München
Der Kontakt zu den Mitarbeitern
War mehr als ungenügend
Unfreundlich und der deutschen Sprache nicht ausreichend mächtig
Meine Anfrage auf Rechnung wurde mehrfach abgelehnt am Telefon unfreundlich/ bedrohlich.
客户化身
已发布 2025年5月15日
Sehr geehrter Herr Klose,
vielen Dank, dass Sie sich für das Holiday Inn Express München - Messe entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie einer unserer neuesten IHG One Rewards Mitglieder sind und den Silver Elite Status erreicht haben.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch den Service unserer Angestellten und den Nichterhalt einer Rechnung verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, dass wir Sie in Zukunft wieder bei uns begrüßen können.
Mit freundlichen Grüßen
Ben W.
Case Manager
IHG Hotels und Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Fresh, modern and convenient, Holiday Inn Abilene North College Area offers a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free Wi-Fi access, spacious guestrooms with Keurig coffee makers, mini refrigerators, microwaves, and 49" flat screen TV’s. Although our breakfast is not complimentary, it is cooked to order deliciousness. We also encourage you to cool down in our outdoor swimming pool and get refueled at Maxx's Bar & Grill, our on-site Full Service Restaurant and Bar. Maxx's serves casual American cuisine: gourmet burgers, steaks and also offers Happy Hour specials every night. Don’t forget, at Holiday Inn kids dine and stay for free! *Restrictions Apply. Need meeting space? We have two meeting rooms with pre-function space and on-site catering services. Our experienced sales team would love to assist you in planning your next event!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
I stay here often for work
来自 Kylie
I went to book a room for work like usual, and the basic nightly rate had sky rocketed to $320! Normally $115. For a mediocre property. I researched, and it was due to the area college graduation. Even though my need was for Wednesday night, and resources said the ceremony was Friday. I know this happens, I just think it it’s SO shameful to take advantage of families traveling to see someone graduate. Price gouging!
客户化身
已发布 2025年5月15日
Hi Kylie,
Thank you for your continued loyalty as a Gold Elite member with IHG One Rewards, and for choosing to stay at the Holiday Inn Abilene - North College Area. We value your business and appreciate you taking the time to share your feedback with us.
We strive to provide both comfortable accommodations and fair pricing, and I’m sorry to hear that the rates did not meet your expectations during this visit.
Your comments have been shared with our hotel management team, and I’m confident they will take appropriate steps to ensure clearer communication regarding pricing moving forward.
Should you need more details about the rate or have any further concerns, please feel free to reach out directly to our local team at 325 673 1400.
We know you have many lodging choices, and we hope to welcome you again and provide a better experience next time.
Best Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the new Holiday Inn Express & Suites Forney, Texas, located half a mile from downtown Forney, just 15 miles from Dallas, right off Hwy 80. Our hotel's location is ideal for leisure and business travelers since we're just minutes from Tanger Outlet Mall In Forney, leisure patrons can enjoy plenty of nearby, exciting activities. You can enjoy visiting the Artisan and Farmers Market in downtown Forney. Spend a day touring Fair Park, then catch a game or performance at the American Airlines Center. The largest flea market in the US, Canton Trade Days, is just a short 30 minute drive from our location. When you choose to "Stay Smart" in the Forney area, our hotel's amenities make your visit more comfortable. We have a Business Center with copy and print services, and we offer free high-speed, wired and wireless Internet access. We have an on-site Fitness Center, an outdoor pool, so you can stay in shape and unwind while you're here. The free Express Start Breakfast Bar is available every morning, too, and features a variety of tasty options like eggs, bacon and fruit. Make your reservations today!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Not Worth
来自 Rohit Wisconsin
Place need to have RED ROOF INN FLAG NOT HOLIDAY INN
客户化身
已发布 2025年5月15日
Hi Rohit,
Thank you for staying at our Holiday Inn Express and Suites Forney. We appreciate your loyalty as an IHG One Rewards member and for making IHG Hotels & Resorts your travel partner.
We are committed to providing ease and comfort through exceptional service. I’m sorry your experience was not as expected. I have shared your feedback with our hotel management, and I trust that they will look into the issues you have highlighted for improvement in our service.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express® Grand Prairie Hotel If you're searching for hotels near Arlington or Dallas, TX, consider staying at our property, which is within driving distance of downtown. Our Grand Prairie hotel, situated near I-20 and DFW Airport, offers the best in quality service to business and leisure travelers alike. We know that when you're away from the office it can be hard to stay up to speed. That's why we're pleased to offer an array of convenient perks, including a Business Center that features copy, fax and print services alongside computer access. Our executive suites are specially designed to meet the needs of corporate travelers, and we also feature free Internet access throughout the hotel, so you can stay connected. Leisure travelers love our hotel in Grand Prairie because of its proximity to popular area attractions like Lone Star Park and Verizon Theater. While in the area, try to catch a Texas Rangers' or Dallas Cowboys' game. If you're traveling with kids, pay visits to Ripley's Believe It or Not, Dallas Baptist University and Parks Mall. While staying at our Grand Prairie hotel, you can unwind in our outdoor pool, heated spa and on-site fitness center. And, be sure to visit the lobby each morning for a free hot breakfast bar that sets us apart from other hotels near Dallas, TX. Winner of the Excellence Award, our Grand Prairie hotel is dedicated to providing you with a great night's stay at an affordable price.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Staff at front desk
来自 Summer Okc, ok
Staff at the front desk were very unhelpful and stayed hidden behind a closed door most of the time.
客户化身
已发布 2025年5月15日
Hi Summer,
Thank you for staying at our Holiday Inn Express and Suites Dallas - Grand Prairie Interstate 20 during an important event. We appreciate your loyalty as an IHG One Rewards member.
We strive to build a unique connection with you through the best service. I am sorry to learn that it didn't happen. I have shared your feedback with our hotel management, and I trust that they will take the necessary steps to address the issues you highlighted.
We hope you'll consider staying with us again to restore your confidence in our services.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A modern hotel set in amid the splendour of a historic market town. With 132 spacious contemporary rooms, the Holiday Inn Express is the ideal base in Cheltenham for both business and leisure. Plus, children under 16 stay with us for free when staying with an adult, making The Holiday Inn Express Cheltenham an excellent choice for family breaks. Wake up to our Express Start breakfast with delicious hot favourites or take your morning coffee over to the beautiful courtyard for the perfect start to the day. Savour the gentle charm of this traditional spa town and take time to taste the restorative waters in the historic Pittville Pump Room. The Holiday Inn Express Cheltenham is located directly opposite the Brewery Quarter , a popular retail and leisure destination that offers exclusive discounts for guests – including complimentary access to DW Fitness gym, classes and pool during your stay. Holiday Inn Express Cheltenham Town Centre is an ideal base to explore the Cotswolds many charms, with family favourite Sandford Parks Lido and the iconic Town Hall both under a 10-minute walk away. The surrounding area has plenty of shops, restaurants and bars. Major employers such as GCHQ and GE Aviation are less than 15 minutes away by car, and the hotel is 20 minutes from the M5 .
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Wouldn’t ever book again
来自 Ceebee123 UK
Rooms aren’t well kept. Beds uncomfortable. Aircon doesn’t work and staff won’t believe you.
客户化身
已发布 2025年5月15日
Hi Ceebee123,
Thank you for staying at the Holiday Inn Express Cheltenham Town Centre. We appreciate your preference for IHG Hotels & Resorts for your travel needs.
We strive to provide an efficient stay in a place that feels fresh and focused. I am sorry to learn about your experience. I have shared your sentiments with our management team, and I am positive that they will look into this for improvement.
We hope to remain your trusted choice, as we are committed to making your experience worthwhile.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express & Suites Orlando at SeaWorld®! Located in the heart of the International Drive Area, our new Holiday Inn Express & Suites hotel provides visitors to the Orlando area with a blend of coastal design and luxurious comfort near world-class attractions, entertainment, dining, and shopping fun for the entire family! Our new hotel boasts ideal proximity to dynamic attractions including SeaWorld®, Aquatica® Orlando and is just minutes to Orange County Convention Center, Walt Disney World® and Universal Studios®. We are now offering Daily Priority Entry at SeaWorld through the VIP entrance. Our six-story, 181-room hotel along I-Drive is proud to offer family suites featuring separate living areas, sofa beds with chaise lounge, a microwave, refrigerator and 50" flat panel televisions. With a great night’s sleep, a Keurig® Brewer in every room, and a hot, powerful shower, we’ve got everything you need to get out there refreshed and ready for anything. Thoughtful amenities include a FREE Grab and Go Breakfast, complimentary high-speed Internet, a resort style mineral pool, 24/7 Technogym® Fitness Center, onsite Business Center and more. With over 1,740 sq. ft. of sophisticated meeting spaces with flexible setups, our hotel near Universal Orlando® can accommodate everything from corporate events and business meetings, to social gatherings.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Good location and decent room
来自 Mufinmaan Spring Hill, FL
Room was not set for 6 people to stay, like in my reservation. Tried to call the front desk from my room phone, cell phone and thru the hotel customer service line and no one answers the phone at the front desk. The pool is not heated and breakfast was mediocre at best. No toilet paper in the lobby restrooms at breakfast time.
客户化身
已发布 2025年5月15日
Hi Mufinmaan,
Thank you for staying at our Holiday Inn Express and Suites Orlando At Seaworld. We welcome you as a new member with IHG® One Rewards and for making IHG Hotels & Resorts your travel partner.
We promise to provide quality essentials delivered with purposeful service. I am sorry to learn that it didn't happen. I have shared your comments with our local team. Your feedback will serve as a valuable reference to enhance our services.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
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Corporate 的故事
 
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Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。