Settled where the city meets the sails with windows to the Waitematā Harbour, unwind in the sanctuary of our guest rooms and explore the city centre at InterContinental Auckland.
A luxury haven overlooking the Harbour, immerse yourself in the rich history, connect with the tapestry of local culture, art, and cuisine, or indulge at Commercial Bay's captivating retail and dining precinct.
Awaken your spirit with new perspectives at InterContinental Auckland.
I recently stayed at the InterContinental Auckland and overall, it was a wonderful experience. The rooms are beautifully appointed and very clean, though I did find the standard rooms to be on the smaller side. For a more comfortable stay, I would definitely recommend booking a Junior Suite or higher.
The facilities at the hotel are impressive, and I particularly appreciated the 24-hour access to the gym—definitely a plus for fitness enthusiasts!
One of the standout features of my stay was the Club InterContinental Lounge. The food offerings were great, and I especially enjoyed the strawberries when they were available. The lounge staff were delightful; Tillman and Susan were always polite and professional, making my time there enjoyable. Rita and Lushi were also very kind and helpful, adding to the positive atmosphere.
I want to give a special commendation to Xander for his excellent customer service over the phone—he is truly an asset to your team. Additionally, Lana at reception is one of the best Guest Service Agents I have ever encountered; her warmth and efficiency made a lasting impression.
However, there were a few service hiccups during my stay, particularly with getting some issues in my room fixed. One request was forgotten, and there were times when the phones didn’t get answered. While these could have been isolated incidents, they were noticeable nonetheless.
Despite these minor setbacks, my overall experience was excellent, and I’m looking forward to my next stay, which happens to be next week! I hope for an even better experience and am excited to see what the InterContinental Auckland has in store for me next time.
Check Out Date:2025-03-02
Reason for Visit:Business
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
Welcome to Crowne Plaza Auckland, your ideal destination for both business and leisure travel. Located in the heart of Auckland City, our hotel places a world of possibilities right at your doorstep.
Experience the best of Auckland with New Zealand's premier shopping, theaters, and restaurants just steps away. Our central location offers unparalleled convenience, with the iconic Sky Tower standing proudly just one street over. Enjoy a full-service experience with 10 flexible meeting spaces, Aria Restaurant & Bar, a fitness centre, sauna, and business centre.
Relax and rejuvenate in one of our 352 well-appointed standard, premium rooms, or suites. Upgrade to our Executive Lounge access rooms for a sophisticated retreat, complete with breathtaking views of the central business district merging seamlessly with the ocean. Our Sleep Advantage program ensures a restful night’s sleep, preparing you for a productive day ahead.
Convenient customer self-parking is available next door to the hotel with direct entry. From here, you can explore the City of Sails on foot or easily access your car to discover the greater Auckland region.
I had an amazing experience at Crowne Plaza Auckland, thanks to the outstanding service provided by the staff. From the moment I arrived, I was impressed with the best status recognition I've ever received.
I especially loved the water bottle given to me! I use it every day now! Aarti provided unparalleled service, always going above and beyond to ensure my stay was comfortable. Paris was also incredibly helpful and polite, further enhancing my experience.
The entire team consistently exceeded my expectations, and I truly appreciate their dedication. I am already looking forward to my next visit!
Please pass on my comments to the general manager so that Aarti and Paris, and the rest of the staff can be personally acknowledged by senior management for their exceptional service.
Thank you for a wonderful stay!
Check Out Date:2025-02-28
Reason for Visit:Business
ProsAmenities, Room Cleanliness, Connect You to the Destination, Recognition for IHG® Rewards Club Members, Sleep Quality