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    February 14, 2017
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All-Suites Queretaro Hotel Whether your visit is for business or pleasure, the Staybridge Suites® Queretaro Hotel is the right place to make a home away from home. For your convenience, free shuttle to near areas, industrial parks and airport is offered with previous reservation. Located near the industrial zone, you will find major companies like Samsung, Nestle, Mabe, Bombardier, Michelin, Santander, Faurecia , CNH , General Electric and the Queretaro Industrial Park, the Opción Industrial Park and Benito Juarez Industrial Park. Our comfortable and spacious suites fully equipped are designed to make your short or extended stay a unique and pleasurable experience. Every morning you enjoy a delicious American breakfast buffet and, in the evenings, rest at the on-site pool. From Monday to Thursday, join The Social for free drinks, snacks and chats with other guests.
 
Overall
1 out of 5
1 out of 5
Falta de mantenimiento a infraestructura
By Oscar
La habitación al momento que nos la entregaron revisamos qué todo funcionará pero nos percatamos qué el aire acondicionado marcaba un error se le informó a recepción para que nos dejaran funcionando el aire tardaron en atender este problema y al final se pidió que nos cambiaran la habitación ya que no les di tiempo dar solución a esto, realmente les sugiero que se den su tiempo para poder ya sea dar un mantenimiento correctivo a sus instalaciones o actualizar todo el edificio
Customer avatar
Posted by
onMarch 26, 2025
Buen día Oscar,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Gold Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Staybridge Suites Queretaro ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
All-Suites Queretaro Hotel Whether your visit is for business or pleasure, the Staybridge Suites® Queretaro Hotel is the right place to make a home away from home. For your convenience, free shuttle to near areas, industrial parks and airport is offered with previous reservation. Located near the industrial zone, you will find major companies like Samsung, Nestle, Mabe, Bombardier, Michelin, Santander, Faurecia , CNH , General Electric and the Queretaro Industrial Park, the Opción Industrial Park and Benito Juarez Industrial Park. Our comfortable and spacious suites fully equipped are designed to make your short or extended stay a unique and pleasurable experience. Every morning you enjoy a delicious American breakfast buffet and, in the evenings, rest at the on-site pool. From Monday to Thursday, join The Social for free drinks, snacks and chats with other guests.
 
Overall
1 out of 5
1 out of 5
Falta de limpieza en camas
By Oscar
Cuando recibimos la habitación revisamos que todo estuviera funcionando y en orden, al parecer todo estaba bien nos dimos una ducha y al momento de que mi esposa decidió acostarse para dormir se percato que la cama y las sábanas y colchas tenían un olor muy penetrante a orines, inmediatamente llamé a recepción exponiendo esta problemática y el chavo muy amable me respondió y me dijo que en breve me hacía el cambio de habitación, al cambiar habitación volvimos a revisar habitación y todo parecía mejor que la otra, pero por lo que me he dado cuenta que no hay mucho enfoque o atención en limpieza de habitaciones qué a simple vista no se percata uno
Customer avatar
Posted by
onMarch 26, 2025
Buen día Oscar,
Apreciamos que sea uno de nuestros miembros Gold Elite de IHG One Rewards. Le agradecemos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje.
Nos esforzamos al máximo para ofrecer una experiencia eficiente y sin complicaciones, comprendo que en esta ocasión su estancia fue distinta.
Hemos verificado que es una reseña duplicada y todos sus comentarios han sido compartidos con nuestro equipo y estoy segura de que tomarán cómo retroalimentación este asunto para realizar las correcciones necesarias
Deseo que sigamos siendo su elección de confianza, y hacer que su experiencia valga la pena.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express® & Suites Toluca Airport Area Enjoy a pleasant stay with us whether your visit to this City is for business or pleasure. Holiday Inn Express® & Suites Toluca Airport Area has a privileged location just 6 km away from the Toluca International Airport, at the entrance to the most important industrial area of ​​the City, among the most prominent are: The Lerma Industrial Park, Ziporex 3 Industrial Park, El Coecillo Industrial Park, 10 km from the Toluca 2000 park, very close to important companies such as Macro Cedis LALA, Magneti Marelli, Hitachi, Adient, Barcel, Texen, Grupo Industrial Miro , Mahle, Kiriu, Komatsu, Aerobal, Autoliv, Bimbo and Vidrio Formas just to mention a few, while noting the proximity to the Chrysler, Nissan and General Motors assembly plants Just a few steps away from the property is located the Plaza Sendero shopping center that has a supermarket, restaurants, fast food area, cinemas and boutiques. During your free time, go downtown and visit the museums and local attractions such as the Cosmovitral Botanical Garden and the Bicentennial Metropolitan Park. Keep up your exercise routine at the gym. Enjoy the pool on those hot days. Includes a hot breakfast buffet that includes eggs, bacon or sausage, and a variety of continental breakfast items.
 
Overall
2 out of 5
2 out of 5
Mala experiencia
By Jdly
No hay hielera , no sirve el teléfono , aire acondicionado no se soporta por su gran olor a humedad , piscina sucia .
Customer avatar
Posted by
onMarch 26, 2025
Buen día Jdly,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Diamond Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Express Toluca Zona Aeropuerto ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express® Saltillo Zona Aeropuerto Hotel is five minutes away from the Saltillo International Airport (SLW). We offer complimentary transportation to the airport, and also to any place within six miles of the hotel. If you are in town for a special event, our shuttle service can take you to some of the main event venues in the city: Villa Ferre, Museo del Desierto, El Nogal and shopping malls like Galeria Saltillo. Near the hotel you will find Amistad and Santa Maria Industrial Parks, as well as the automotive plants in Saltillo and Ramos Arizpe such as General Motors, YangFeng, Lear, Johnson Controls and Chrysler. We also are located less than 15 minutes away from downtown and the city’s main museums including Museo de las Aves. At the end of the day, enjoy an evening out in the swimming pool and rest in the comfortable and cozy rooms. Work from the Business Center with complimentary Internet access, and for events or business meetings we offer you different multifunctional rooms. Start your mornings with an invigorating workout at the Fitness Center and enjoy our daily complimentary breakfast buffet.
 
Overall
2 out of 5
2 out of 5
Lamentablemente este hotel está muy mal atendido
By Daniel from Aguascalientes
Hace años era una buena opción, ahora que regresé lamentablemente el hotel está en decadencia y muy mal mantenido, solo funciona un elevador que además es muy lento, no pude apagar el aire acondicionado, la habitación no tenía plancha, tuve que solicitarla varias veces, los depósitos de shampoo y crema no tenían, el teléfono de la habitación no funcionaba, tuve que hablar desde mi celular a la recepción (para el tema de la plancha). lo único rescatable es el personal, que es muy amable. por el precio del hotel, personalmente la proxima vez buscare otra opcion
Customer avatar
Posted by
onMarch 26, 2025
Buen día Daniel,
Gracias por compartir estos comentarios sobre su estadía. Apreciamos que haya elegido nuestro Holiday Inn Express Saltillo Zona Aeropuerto para sus necesidades de viaje y siga prefiriendo a IHG Hotels and Resorts.
Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que en esta ocasión su estancia fue distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Located off I-30, just 15 minutes from Dallas-Fort Worth International Airport (DFW), Crowne Plaza® Suites Arlington provides the perfect blend of productivity and relaxation. Minutes from AT&T Stadium, home of the Dallas Cowboys, our hotel places you near top attractions like Choctaw Stadium, Globe Life Field, Esports Stadium Arlington, and Six Flags Over Texas. Host meetings and events in our versatile venues with free Wi-Fi and free parking. Savor delectable meals at our onsite restaurant, take a dip in our indoor pool, and stay active in our Fitness Center. At the end of the day, unwind in our spacious rooms and suites, designed for your productivity and relaxation. Stay with us and discover the best of Arlington, Texas!
 
Overall
4 out of 5
4 out of 5
Very comfortable and quiet place to sleep!
By MadBow from Warner, OK
I enjoyed the hotel due to comfortable bed and quiet room! Hot tub was nice as well! The only complaint I have was with the breakfast.
Customer avatar
Posted by
onMarch 26, 2025
Hi,
We're glad to hear you enjoyed the comfort and tranquility of our rooms, as well as the hot tub. We appreciate your feedback regarding the breakfast and will certainly take it into consideration as we strive to improve our services. Thank you for your review!
- The Staff at Crowne Plaza Suites Arlington
0points
0of 0voted this comment as helpful.
 
The Holiday Inn® Leon Hotel offers a unique Mexican destination surrounded by comfort and beauty. The hotel's convenient location, with easy access to Del Bajío International Airport, allows guests to easily explore the city and surrounding state of Guanajuato. Business guests can work efficiently with our free high-speed Internet access and the reliable 24-hour Business Center. We're close to major corporations in the leather and shoe industries, the automotive industry, and the medical industry. The renowned Feria de León, celebrated every year, and Poliforum León, the convention and exhibition center, are less than one mile away. Amazing attractions are one of the many reasons to visit León. Guests can spend the afternoon exploring the León Zoo, enjoying an IMAX movie at the Explora Science Center, or cheering on the Club León soccer team, a Guanajuato favorite. León is home to many shopping centers specialized in shoes and leather, where our guests can find gorgeous shoes and many different leather goods, such as Plaza del Zapato, which is across the street from the hotel. At the hotel you can go for a relaxing swim in the heated indoor pool, work out in the Fitness Center, or indulge in the delicious International cuisine of the Nuestro Patio restaurant. If you're planning a trip to León, Guanajuato, our hotel's inviting location, amenities and service are sure to impress.
 
Overall
3 out of 5
3 out of 5
Retraso en Facturacion
By Ruben from Leon
Lamentablemente han pasado mas de 15 días y no he logrado obtener la factura de mi estancia.
Mi recomendación es no retirarse del lugar hasta obtener el documento impreso.
Customer avatar
Posted by
onMarch 26, 2025
Buen día Ruben,
Gracias por compartir estos comentarios sobre su estadía. Apreciamos que haya elegido nuestro Holiday Inn Leon para sus necesidades de viaje y siga prefiriendo a IHG Hotels and Resorts.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias. Agradecemos haya recibido el seguimiento dado por el hotel.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Whether you’re planning a family getaway or a group outing, Crowne Plaza Orlando – Lake Buena Vista has something for you. We offer easy access to Orlando's top attractions, like Disney's theme parks, Universal Orlando® Resort, Disney Springs® and SeaWorld® Orlando. Our amenity fee includes two free beverages of your choice at check in, and access to our scheduled theme park shuttle. From free Wi-Fi and parking to meeting spaces, we provide essential amenities. Our renovated rooms, most featuring balconies, offer comfort. Make a splash in our sparkling waterfall pool with a thrilling waterslide, and savor American cuisine and breakfast at H Street Grille & Lounge. Your Orlando adventure awaits!
 
Overall
3 out of 5
3 out of 5
Okay, but not up to the mark
By Dunheath320 from Columbus Ohio
Gave me a room further away from the elevator with a door that doesn't close very well unless you carefully closed it.
Customer avatar
Posted by
onMarch 26, 2025
Hi,
We're sorry to hear about the inconvenience you experienced with the room location and door. Your feedback is important to us and we'll certainly look into this matter to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
0of 0voted this comment as helpful.
 
Whether you’re planning a family getaway or a group outing, Crowne Plaza Orlando – Lake Buena Vista has something for you. We offer easy access to Orlando's top attractions, like Disney's theme parks, Universal Orlando® Resort, Disney Springs® and SeaWorld® Orlando. Our amenity fee includes two free beverages of your choice at check in, and access to our scheduled theme park shuttle. From free Wi-Fi and parking to meeting spaces, we provide essential amenities. Our renovated rooms, most featuring balconies, offer comfort. Make a splash in our sparkling waterfall pool with a thrilling waterslide, and savor American cuisine and breakfast at H Street Grille & Lounge. Your Orlando adventure awaits!
 
Overall
4 out of 5
4 out of 5
Excellent staff
By Kelley from Naples, Florida
The staff went above and beyond to make our stay comfortable. Upon check in, I was given two IHG goodie bags that contained chips, water, and trail. Mix my kids love that. we had arrived too late for dinner so the front desk refunded me the cost. We did have dinner the second night and the bartender went above and beyond to make sure there was something by three year-old was happy eating. The food was good quality. I was pleasantly surprised a breakfast had a good variety and one of the servers brought my kids coloring papers and crayons to keep them occupied. The staff was very friendly and we felt well taken care of.
Customer avatar
Posted by
onMarch 26, 2025
Hi Kelley,
We're thrilled to hear that our staff made your stay comfortable and enjoyable. It's wonderful to know that the goodie bags, meal accommodations, and activities for your kids added to your positive experience. We strive to provide quality food and a variety of options for all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
0of 0voted this comment as helpful.
 
Whether you’re planning a family getaway or a group outing, Crowne Plaza Orlando – Lake Buena Vista has something for you. We offer easy access to Orlando's top attractions, like Disney's theme parks, Universal Orlando® Resort, Disney Springs® and SeaWorld® Orlando. Our amenity fee includes two free beverages of your choice at check in, and access to our scheduled theme park shuttle. From free Wi-Fi and parking to meeting spaces, we provide essential amenities. Our renovated rooms, most featuring balconies, offer comfort. Make a splash in our sparkling waterfall pool with a thrilling waterslide, and savor American cuisine and breakfast at H Street Grille & Lounge. Your Orlando adventure awaits!
 
Overall
4 out of 5
4 out of 5
Location and staff are great but the room is just clean and comfortable
By Oma T from Tampa Fl
Clean room and friendly staff. If you want just a room it works great.Not a lot of amenities. My grandkids did love the pool but the lack of microwave... This hotel is geared more towards adults and business travelers
Customer avatar
Posted by
onMarch 26, 2025
Hi Oma,
We're glad to hear that you found our rooms clean and our staff friendly. It's great to know that your grandkids enjoyed the pool. We appreciate your feedback regarding the amenities and will take it into consideration as we strive to improve our services. Thank you for choosing to stay with us.
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
0points
0of 0voted this comment as helpful.
 
Located in the heart of downtown Duluth, Holiday Inn & Suites Duluth-Downtown is near Canal Park, Miller Hill Mall, and Duluth International Airport. Connected to the indoor skywalk system, easily explore Duluth Entertainment Convention Center and AMSOIL Arena. Visit attractions like Glensheen Mansion, the Great Lakes Aquarium, and Spirit Mountain. Hike Lake Superior Trail, visit Park Point Beach, and the Aerial Lift Bridge. Business travelers enjoy proximity to businesses like Aspirus St. Luke’s, Essentia, Enbridge, and Maurices. Host events in our venues, dine at our two restaurants, unwind at our indoor pool, and stay active in our Fitness Center. Enjoy free parking, complimentary Wi-Fi, and free shuttle service. Your Duluth adventure awaits!
 
Overall
5 out of 5
5 out of 5
Excellent amenities
By Dcjas from HibbingMN
Nit much at writing reviews and don’t particularly enjoy being asked to fill out these questionnaires. Our stay was great and the staff was excellent. Parking was close and convenient. Would and will stay there again.
Customer avatar
Posted by
onMarch 26, 2025
Hi,
We're thrilled to hear that you had a great stay and found our staff to be excellent. Your feedback about the convenient parking is also appreciated. We look forward to welcoming you back in the future. Thank you for taking the time to share your experience.
- The Staff at Holiday Inn & Suites Duluth Downtown
0points
0of 0voted this comment as helpful.
 
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