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- Review comment count76078
- Helpfulness votes349
- First review commentFebruary 14, 2017
- Last review commentApril 19, 2025
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At voco® hotels, we're all about the warmest of welcomes and providing our
guests with those locally inspired touches.
Our rooms provide a characterful space to unwind and spend some ‘me time’.
Whilst the POMO Restaurant & Bar, allows guests to indulge in authentic local
flavours.
Superbly located with a scenic view, in the historic Gasworks district beside the
tranquil banks of the river Lagan.
voco® Belfast is within walking distance to the heart of Belfast city centre. Here you
will be able to explore shops, restaurants, historic venues and fun family activities
and attractions.
Belfast offers an unforgettable experience for everyone, whether you're here for
business or leisure, voco® Belfast promises a stay that is warm, inviting, and full of
charm.
Overall
3 out of 5
Expensive Parking
By EC353
Parking was expensive at the Hotel. I asked for an invoice to be e-mailed to me at check out and it was not sent (I scanned the paper copy, so no need to send it now).
Posted byCorporate
onApril 10, 2025
Hi EC353,
Thank you for staying at our voco Belfast. We appreciate your loyalty as an IHG One Rewards member and making IHG Hotels & Resorts your travel partner.
We strive to be the dependable choice for your business and leisure travels. I am sorry to learn about what happened. I have shared your feedback with our hotel management, and I trust they will take it into consideration to improve our services.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Enjoy our modern amenities at our Aiken SC hotel Our hotel is located 10 minutes from the Savannah River Site , Bridgestone, Crane, Autoneum, AGY, Owens Corning, Zeus, and other major businesses. Located in close proximity to several restaurants and the shops and theaters.
Drive three miles from our Aiken, SC hotel to the historic downtown area or 30 minutes to the Augusta Airport. We are conveniently located to all of the equestrian events in Aiken, or attend soccer, or baseball games at nearby Citizens Park Sports Field. Tee off at one of several championship golf courses in Aiken or drive 30 minutes to watch the professionals at Augusta National Golf Club, home of the world-renowned Masters Golf Tournament.
Take a campus tour of the University of South Carolina Aiken or stroll through Hopeland Gardens, buying fresh produce from the historic farmers market or cooling off with the kids at the Aiken Sprayground. Close to Downtown Aiken, our hotel offers a convenient location to many shops and restaurants. This Aiken hotel shows you true southern hospitality by offering amenities such as a 24 hour convenience store, large modern Fitness Center, and an outdoor pool. You'll enjoy a complimentary hot breakfast and a 100% non smoking hotel room when you stay at the Holiday Inn Express and Suites Aiken. If you're planning a trip to Aiken, South Carolina, book now for a very enjoyable experience.
Overall3 out of 5
Bad costumer service
By Venegas
from Daytona Florida
Expensive, bad costumer service, beds very unconfortable, noise during nigth bad experience only good is the location
Posted byCorporate
onApril 10, 2025
Hi Venegas,
Thank you for staying at our Holiday Inn Express and Suites Aiken. We appreciate your loyalty as an IHG One Rewards Silver Elite member and making IHG Hotels & Resorts your travel partner.
We do our best to provide a comfortable experience every time, and I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that actions will be taken to address this.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Discover a gem among Covington, KY, hotels. Discover a gem among Covington, KY, hotels. Perfectly positioned in the bustling heart of Covington's business and entertainment district, Holiday Inn® Cincinnati-Riverfront offers unparalleled access to downtown Cincinnati. Perfect for business travelers, our hotel is close to major corporations like Ashland Marathon, Duke Energy, UPS, P&G, and Kroger. Our 24-hour business center caters to your professional needs, offering services that ensure productivity and comfort. Explore nearby attractions, like downtown Cincinnati and the famed Cincinnati Zoo. Shop at MainStrasse Village, or dive into fun at the Newport Aquarium. Our hotel offers top amenities, including a 24-hour fitness center, complimentary Wi-Fi, and an on-site restaurant.
Overall1 out of 5
Horrible Stay for a Business Trip
By Mike
from Michigan
The shower drain is clogged (I discovered it at 5am when I was trying to take a bath, no chance to call maintenance at that time).
There was no body wash in the shower
The wifi never worked with the last name and room number.
I tried to call the front desk but the phone didn't work either.
Posted byCorporate
onApril 10, 2025
Hi Mike,
We appreciate you staying at the Holiday Inn Cincinnati-Riverfront. Thank you for considering IHG Hotels & Resorts as your travel partner.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have shared your feedback with our hotel team so that necessary actions are in place to improve guest satisfaction.
We look forward to having the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
The Winter time is a great time to come to South Lake Tahoe. Our location is convenient to Heavenly Ski Village and for Skiing in California and Nevada, restaurants, shopping plus nearby casinos. We offer an Express Breakfast Bar, available every morning starting at 6:30am. For a great experience, make reservations today at our South Lake Tahoe hotel!
Lake Tahoe has always been a gathering place for people seeking peace, adventure and rejuvenation. The Holiday Inn Express, South Lake Tahoe is the perfect starting point to explore this idyllic location.
During the Winter months, there is a wide variety of things to come see and do. Steps away from skiing, spend quality time with friends and family or just the two of you. Heavenly Village; with the Gondola to take you to the top of the mountain reaching 10,000 plus feet to enjoy the sights of Lake Tahoe, and ski down either the California or Nevada side with 4,800 ski-able acres.
You can head to Stateline, the home of Nevada casinos like Harrah's, Harvey's and Bally's, and Hard Rock Casino which is just a half mile from our South Lake Tahoe hotel. They have different music venues and shows available. Come join us here at the Holiday Inn Express where you're not just a room number; you are truly our guest. True Hospitality starts here.
Overall1 out of 5
Poor management
By MrML
from SF
Despite the close proximity, it’s a dated hotel with poor management and limited facility amenities. I’d recommend looking at another boutique inn or a bigger hotel. Parking was challenging at times.
Posted byCorporate
onApril 10, 2025
Hi MrML,
We truly value your continued loyalty as an IHG One Rewards Platinum Elite member, and we’re grateful you chose to stay with us at the Holiday Inn Express South Lake Tahoe.
We aim to provide genuine hospitality, and I understand that your visit didn’t go as smoothly as you had hoped. I've shared your feedback with our local hotel, as we’re always looking for ways to improve so that every guest has a great experience. Additionally, I have reached out via email to discuss the situation further.
We hope to have the opportunity to earn your trust in our hotel once again.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to Fredericksburg's Holiday Inn and Conference Center, located just off Interstate 95. We have a lovely hotel that is ideal for resting in between Richmond and Washington, DC. It is ideal for everyone, whether you are visiting on business or for pleasure. If you're in the mood for live entertainment, go over to the nearby Riverside Center Dinner Theater.
We are within a short distance from Historic Downtown Fredericksburg, a wonderful location to learn about the Civil War's history, visit a battlefield, and take a trolley trip. Families can go go-karting at Fun Land, jumping at Sky Zone, escape room, bowling, watching movies, visiting various restaurants or winery, and shopping close to the Central Park exit.
GEICO, Marry Washington Hospital, Quantico Marine Base, USDA, VDOT, and many more commercial locations are all conveniently located. Our hotel has excellent meeting rooms for small and even large gatherings of up to 400 persons. Enjoy your evening at the hotel's restaurant and bar.
The Holiday Inn Fredericksburg offers all the amenities under one roof!
Overall1 out of 5
Disappointing
By Grandparents
from Virginia
We took our grandchildren because they advertised heated pool (wasn't heated) and the pool room was also freezing. We had stayed at this hotel a couple of years ago and were totally happy but this time no heated pool when I called the front desk I was informed that it wasn't a heated pool it was "temperature controlled" whatever that means and nothing was done despite it being advertised as a heated pool on IHG site and my reservation confirmation. We got the room with the breakfast included option only to find out in the morning that the continental breakfast as well as the two coffee pots being set up for the conference, we weren't going to take small children in their night clothes into the conference so we had to purchase another breakfast from their restaurant. Have been a member of IHG club for more than 20 years and have never had such a bad experience at one of their properties before. Don't go here! WiFi is spotty as well which added to kids bad experience since swimming was off the table
Posted byCorporate
onApril 10, 2025
Hi Grandparents,
Thank you for staying at our Holiday Inn Express & Suites Kirksville - University Area and sharing your experience. We appreciate your loyalty as our IHG One Rewards Platinum Elite and Ambassador member since 1990.
We strive to deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry to learn about the situation you encountered. I shared your comments with the local hotel management team as a reference for improvement. In line with this, I've also sent you a separate email.
We hope you allow us to share a more positive experience soon!
We hope you allow us to share a more positive experience soon!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to Fredericksburg's Holiday Inn and Conference Center, located just off Interstate 95. We have a lovely hotel that is ideal for resting in between Richmond and Washington, DC. It is ideal for everyone, whether you are visiting on business or for pleasure. If you're in the mood for live entertainment, go over to the nearby Riverside Center Dinner Theater.
We are within a short distance from Historic Downtown Fredericksburg, a wonderful location to learn about the Civil War's history, visit a battlefield, and take a trolley trip. Families can go go-karting at Fun Land, jumping at Sky Zone, escape room, bowling, watching movies, visiting various restaurants or winery, and shopping close to the Central Park exit.
GEICO, Marry Washington Hospital, Quantico Marine Base, USDA, VDOT, and many more commercial locations are all conveniently located. Our hotel has excellent meeting rooms for small and even large gatherings of up to 400 persons. Enjoy your evening at the hotel's restaurant and bar.
The Holiday Inn Fredericksburg offers all the amenities under one roof!
Overall1 out of 5
Disappointing
By Grandparents
from Virginia
We took our grandchildren because they advertised heated pool (wasn't heated) and the pool room was also freezing. We had stayed at this hotel a couple of years ago and were totally happy but this time no heated pool when I called the front desk I was informed that it wasn't a heated pool it was "temperature controlled" whatever that means and nothing was done despite it being advertised as a heated pool on IHG site and my reservation confirmation. We got the room with the breakfast included option only to find out in the morning that the continental breakfast as well as the two coffee pots being set up for the conference, we weren't going to take small children in their night clothes into the conference so we had to purchase another breakfast from their restaurant. Have been a member of IHG club for more than 20 years and have never had such a bad experience at one of their properties before. Don't go here! WiFi is spotty as well which added to kids bad experience since swimming was off the table
Posted byCorporate
onApril 10, 2025
Hi Grandparents,
Thank you for staying at our Holiday Inn Fredericksburg Conference Center and sharing your experience. We appreciate your loyalty as our IHG One Rewards Platinum Elite and Ambassador member since 1990.
We strive to deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry to learn about the situation you encountered. I shared your comments with the local hotel management team as a reference for improvement. In line with this, I've also sent you a separate email.
We hope you allow us to share a more positive experience soon!
We hope you allow us to share a more positive experience soon!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Set near Downtown Paducah, our extended stay Hotel features an apartment like style with an outdoor gazebo, fitness center, complimentary Wi-Fi, and guest laundry room. Out at the gazebo we have grills for guest to use at their pleasure and inside we have the Candlewood Cupboard for a variety of food, beverage, and personal items.
Being located right off I/24 gives our guests the opportunity to explore the many restaurants and stores the town has to offer. This also puts us within a short distance from the Barkley Regional Airport (PAH), Dippin’ Dots Headquarters, RelaDyne, Paducah-McCracken County Riverport, Lourdes Hospital, and Western Baptist Hospital . Travelers enjoy exploring the AQS National Quilt Museum and the Paducah Lower Town Arts District .
Whether you’re in town for the AQS QuiltWeek, travelling with family, or for business, our team’s personalized service will make you feel right at home.
Overall1 out of 5
Horrible!
By Batman Was Here
from Tarpon Springs, FL
The room was dirty, and ants and mildew were present, just a horrible stay. The building seemed run down and not updated or kept clean, and there was poor customer service they did not know what they were doing at the front desk.
Avoid this property and look elsewhere.
Posted byCorporate
onApril 10, 2025
Hi Batman Was Here,
Thank you for staying at our Candlewood Suites Paducah and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2011.
We work hard to provide the convenience and comfort that our guests need during their stay at our hotel. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference for further improvement. I also sent a private message to your email to discuss this further.
We hope you allow us to share a more positive experience soon!
We hope you allow us to share a more positive experience soon!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
So you have made it to Marylebone
That’s voco London - Marylebone, of course.
The voco® London – Marylebone is a delightful boutique hotel in London; perfectly placed in the heart of Marylebone village, one of London’s most vibrant and fashionable neighbourhoods with its unique blend of independent shops and boutiques, restaurants and cafes.
This stylish hotel is just a short walk from the bustle of Marylebone High Street, where you can immerse yourself in the village vibe on the picturesque cobblestones of Marylebone Lane, surrounded by period architecture and attractive green spaces.
Our 93 stylish and well-appointed bedrooms have been designed with your comfort in mind, combining thoughtful voco® touches with modern amenities at every turn. Smart TVs, sensor lighting and blackout blinds allow you to retreat from the hustle and bustle of the city, and kick back, relax and re-charge
No matter how you plan to fill your day when you stay with us, the welcome will always be warm voco welcome.
Overall2 out of 5
Good location but ..
By Hameed966
from Telford
I regret to say that my recent stay at this hotel did not meet my expectations. From the very beginning, the check-in and check-out process was quite cumbersome and left much to be desired. Unfortunately, I had to cut my stay short due to several issues. Primarily, the bed was uncomfortable, which made it difficult to get a good night's sleep. Additionally, there were problems with the hot water, which significantly impacted my overall experience. I hope these matters can be addressed for the comfort and satisfaction of future guests.
Posted byCorporate
onApril 10, 2025
Hi Hameed966,
Thank you for being a loyal IHG One Rewards Diamond Elite member — we're glad you stayed with us at the voco London - Marylebone.
We are determined to provide our guests with memorable first impressions and personalized experiences, and I am sorry to learn that some aspects of your visit turned out otherwise. I’ve made our hotel team aware of your experience. This will help us in making the necessary improvements and enhancing our services in the future.
We look forward to the opportunity to show you our commitment to quality in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Overall3 out of 5
Traditional Old hotel
By Sw68
from India
While the hotel has a traditional old world charm unfortunately the amenities are antiquated.
Posted byCorporate
onApril 10, 2025
Hi Sw68,
It's always a pleasure hosting you as one of our Gold Elite members for IHG® One Rewards. Thank you for choosing to stay at one of our Independent hotels at The Fairview.
Our hotel is determined to provide not just the serene surroundings, but also unforgettable moments that travellers cherish, and I'm sorry that it's not the situation this time. I've shared your comments with our hotel team as we are committed to learning from this and making the necessary changes to ensure a better stay in the future.
We are grateful for the chance to be part of your stay.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Stay Smart at Holiday Inn Express® Woodbridge Hotel
Located in Prince William County and just 23 miles from downtown Washington, DC, our Woodbridge hotel puts you in close proximity to area businesses and great attractions. Whether you are headed into the Washington, DC Metro area for business or vacation, we put you in the center of it all.
Corporate travelers love our Woodbridge hotel because we provide them with the services and amenities they need most. We are proud to offer a Business Center featuring a computer with high-speed, wired and wireless Internet access, along with copy and print services. For guests who need to be close to Quantico Marine Base, Fort Belvoir, the FBI Academy or Amtrack Auto Train Lorton Station, we are just minutes away.
For those guests who are on vacation, we have numerous options to entertain the entire family. With easy access to local attractions, such as Mount Vernon, Historic Occoquan, IKEA, AMC theaters and the Potomac Mills Outlet Mall, you will never be without something to do. Taking a day trip into Washington, DC offers you the opportunity to spend the day touring a Smithsonian museum, visiting the historic monuments, experiencing Arlington Cemetery or viewing wildlife at the National Zoo. When you are our hotel's guest in Woodbridge, VA, you can enjoy conveniences like an Indoor Pool, Fitness Center and a complimentary, Hot Breakfast Buffet along with a hospitable staff. Book your stay today.
Overall3 out of 5
Affordable but loud due to hearing every noise above and cleanliness.
By RunningJohn2025
from Gettysburg, PA
Good price choice for the area but it comes at a cost. I’ve stayed at multiple other hotels on the area and this was my least favorite. The staff and location are great, but the room was found with food in the dresser and a slow drain. The loud noise from the lightweight construction and those walking above make it hard to have conversation without being distracted and to get some sleep. I would recommend earplugs or keeping your ac fan on to help.
Posted byCorporate
onApril 10, 2025
Hi RunningJohn2025,
Thank you for staying at our Holiday Inn Express and Suites Woodbridge. We appreciate your loyalty as an IHG One Rewards member and making IHG Hotels & Resorts your travel partner for this special getaway.
We strive to provide a great place to rest and recharge. I am sorry to learn that it didn't happen. I have shared your feedback with our hotel management, and I trust that they will take the necessary steps to address the issues you highlighted.
We are looking forward to your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
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