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Welcome to the Staybridge Suites Houston IAH-Beltway 8 which is less than 6 miles from the George Bush Intercontinental Airport. We are centrally located with accessibility to I-45, US-59, and Sam Houston Tollway to ensure a convenient commute anywhere in Houston. Looking for the perfect business hotel or long term stay hotel? We offer complimentary Wi-Fi, a 24-hour business center and spacious work areas in our guest suites. We are close to corporate offices including HMH Drilling, Praxair, Airgas, Baker Hughes, Halliburton, Schlumberger and General Electric. You’ll enjoy the comforts of home in this Extended Stay Hotel featuring full kitchens in every apartment style suite, onsite complimentary laundry facilities, 24-hour fitness center and seasonal outdoor pool. We offer complimentary hot breakfast buffet and a weekly social reception offering light fare and drinks. Wanting to extend your business trip with family? We are pet friendly and family friendly too and are close to many major Houston attractions.
 
Overall
1 out of 5
1 out of 5
Hotel has rodents.
By Btq979 from Bryan Texas
If you enjoy sleeping with Mice & Roaches, this is the place for you!! Not only was I given a room that had multiple mice in it, I was given a second room that came with Roaches!!
Customer avatar
Posted by
onApril 29, 2025
Hi Btq979,
Thank you for staying at our Staybridge Suites Houston Intercontinental Airport of Houston - Beltway 8 during your weekend. We appreciate you as one of our valued guests.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay Smart® at the Holiday Inn Express Denver Downtown Staying smart has never been better than in the heart of the Mile High City. As a guest, you will enjoy our complimentary hot breakfast buffet every morning in our lobby. Get all of your important work done without the hassle by using our complimentary, high-speed wireless internet. Explore downtown Denver by walking just one block to the 16th Street Mall with over 100 options for dining, shopping and entertainment. The Holiday Inn Express is also near all of the major downtown Denver attractions including, the Pepsi Center, Mile High Stadium, Coors Field, the Denver Art Museum, the Denver Zoo and many, many more. If there is anything else we can do to make your stay more comfortable, please let us know. Forget about finding parking, we offer valet parking with unlimited in and out privileges for a fee each evening. To aid your arrival I offer you the following GPS address 1717 Tremont which will guide you directly to our front door. Thank you.
 
Overall
1 out of 5
1 out of 5
Unimpressive
By Kevlar from Montana
The hotel is conveniently located in downtown. However the accommodations were spartan at best. Got a king suite with a good view, but with sparse and dated furniture, one small bathroom with a toilet seat that would not stay up, a beat-up small fridge, no cups for water or coffee, and no additional sink. The large fitness center was excellent, but was incredibly crowded in the early morning which leads me to believe that it might be rented out to another nearby hotel. Common areas were also plain and dated. This stay was disappointing and not what I have come to expect from HIE.
Customer avatar
Posted by
onApril 29, 2025
Hi Kevlar,
Thank you again for your stay with us at Holiday Inn Express Denver Downtown. We appreciate your business and continued loyalty to IHG One Rewards.
Our goal is to provide every guest with a comfortable and enjoyable stay, and I’m sorry your experience was not as expected. Please know that your feedback has been shared with the appropriate departments to ensure these concerns are addressed. Also, I've also sent you an email to further discuss your experience, and I appreciate the opportunity to make things right.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience. Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
 
Overall
1 out of 5
1 out of 5
Terrible Service & Noisy
By Travel Gypsy from Alberta
I recently stayed as a Diamond Member with some friends. The room was very basic and had limited storage for luggage / towels. The bathroom size is very small to the point where it is difficult for a person to be in it. The AC needs to be cranked or the carpet would be wet and give a damp smell to the room.
I had requested an upgrade and it was not provided to then have a family arrive next to us with screaming children at 1am. We all woke right out of our sleep and I tried to use the phone in the room to call down but it didn't work so used my cellphone and after two attempts someone at reception answered. The whole facility was under construction throughout the week, painting, pool maintenance etc. Upon checkout no one greeted me or said goodbye, they were occupied on their phones.
Overall very bad experience but it was on the beech so there is that.
Customer avatar
Posted by
onApril 29, 2025
Hi Travel Gypsy,
Thank you for staying at our Holiday Inn Resort South Padre Island-Beach Front during your vacation. We appreciate you for being one of our IHG One Rewards Diamond Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Candlewood Suites Huntersville Lake Norman features home-like guest rooms, stylish public areas and an updated exterior. With full kitchens in every room. If you're looking for a comfortable stay while traveling, this is your spot! The Candlewood's prominent location works well for both business and leisure guests. Located at Exit 25, off Interstate 77 and Hwy 73, you'll have quick access to the Huntersville Business District, as well as major companies like Duke Energy, Ingersoll Rand, Lowe's, Newell Rubbermaid, Nabisco, GE Polymerland, and Davidson College. Guests looking for a relaxing day can shop at the Northlake Mall, Birkdale Village, or the Concord Mills Outlet Mall. For those seeking adventure, we recommend you visit the US National Whitewater Center or the Charlotte Motor Speedway. Nearby Charlotte is home to the NASCAR Hall of Fame, Discovery Place Kids, and the Bank of America Stadium. Whether you're staying for one night or much longer, the Candlewood Suites feels like a home away from home. Every room comes with a fully equipped kitchen, which includes a fridge, stove-top, microwave, dishwasher, sink, coffeepot, cookware, and dinnerware. Free guest laundry, a fitness center, and an outdoor barbeque grilling area make it even better! Long-term rates are available. We look forward to seeing you!
 
Overall
1 out of 5
1 out of 5
Declining Value
By Jimster from Ontario
We travel to Florida at least annually and Lake Norman is a good driving distance. Over the last 3 years / visits, the quality at this particular hotel has continued to falter. We typically do not have a problem with Candlewood Suites but at this location cleanliness, housekeeping and engineering were well below expected standards. We paid 19K IHG points for a single night however the value of this hotel is closer to 10K or 12K IHG points per night.
Customer avatar
Posted by
onApril 29, 2025
Hi Jimster,
Welcome back! Thank you again for your stay at Candlewood Suites Huntersville-Lake Norman Area. We appreciate your Gold Elite membership with IHG® One Rewards. Our goal is to provide you with a comfortable and homelike travel experience. I am sorry your experience was not as expected.
I've communicated your feedback with our hotel management and emailed you to discuss this further.
Pleasure once again to host your visit. We look forward to sharing a more positive experience on your next stay.
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
A family-friendly Stoke on Trent hotel with meeting rooms and a Health Club Holiday Inn® Stoke on Trent M6, Jct. 15 hotel is only 3 miles from Stoke-on-Trent city centre . We’re a handy base for Stoke City FC games at the bet365 Stadium , a family visit to Alton Towers theme park, or a trip to the Peak District National Park . China buffs will get all fired up in the museums and pottery shops of the Potteries district in Stoke-on-Trent. Nearby Stoke-on-Trent station has direct trains to London , Manchester Birmingham and Derby, and you can drive to Manchester Airport (MAN) or East Midlands Airport (EMA) in around 45 minutes. Our well-equipped onsite meeting rooms have space for up to 150 guests, and our meeting coordinators will help keep everything running smoothly. At this hotel you can enjoy: - Free WiFi - Free parking - To Go Café - Kids stay free Wake up to an invigorating workout, a relaxing sauna or a brisk swim at You Fit Health Club . Relax with a Starbucks coffee in our inviting Open Lobby , where the whole family can kick back in vintage armchairs in the Media Lounge . Our comfortable bedrooms all have satellite TV , as well as blackout blinds and a choice of pillows to ensure a good night’s rest.
 
Overall
1 out of 5
1 out of 5
Bad
By Natasha from Wales
Rooms stink heath sweet Also run down smelly full of Vomit in toilets shower doors all mildew and sharp piece that’s damaged off very dangerous
Customer avatar
Posted by
onApril 29, 2025
Hi Natasha,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Stoke on Trent Motorway 6, Junction 15 for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Your Gateway to The Birthplace of American Wine and Virginia History Welcome to Holiday Inn® University Area for your leisure stays, social occasions, corporate meetings and conferences. Enjoy our spacious guest rooms which include complimentary Wi-Fi , beverage fridge, microwave, and widescreen 37" HDTV. Also, we have a heated pool, fitness area, a casual dining option at Emmet's Restaurant and Lounge with breakfast, dinner and room service available. We are located on Route 29 near the University of Virginia and offer complimentary shuttle service to/from nearby Charlottesville-Albemarle Airport (CHO). A town of presidents filled with history like Thomas Jefferson's Monticello, James Madison's Montpelier, and James Monroe's Highland all within a short distance to the hotel. In addition, you can enjoy great shopping and restaurants at Barracks Road or The Shops at Stonefield, stroll the famous Downtown Pedestrian Mall , take in a show at John Paul Jones Arena , ‘Discover The Birthplace Of American Wine’ along the Monticello Wine Trail’ , or eat at Michie Tavern ca 1784 . In town for business? There are many corporate and government offices nearby including Northrop Grumman, NGIC, State Farm, Lexis Nexis, JAG, CFA Institute, Siemens, GE, Federal Executive Institute, and UVA Research Park . Whatever the reason for your trip to Virginia, we have exactly what you need.
 
Overall
1 out of 5
1 out of 5
Old hotel unprofessional service
By Va dweller from Virginia
No television loud plumbing poor customer service. I was told they were booked before asking if I had a reservation. There was no apology for giving me a room without a television. The response was well the room was marked as clean.
The room felt like a dungeon.
Customer avatar
Posted by
onApril 29, 2025
Hi Va dweller,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Holiday Inn Charlottesville -University Area for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn® Lancaster hotel is just off the M6, with easy access to the Lake District. The shops and attractions of Lancaster are a 10-minute drive away. Alternatively, leave the car in the hotel's free car park and catch a bus to the town centre from the stop outside the hotel. Lancaster Station is served by direct trains to Manchester. Blackpool Airport (BLK) is 40 minutes' drive from the hotel. The hotel is just 20 minutes' drive from the scenic Lake District National Park. A 10-minute drive from the hotel, the 12th-century Lancaster Castle is surrounded by parkland. Nearby, the riverside Lancaster Maritime Museum occupies a former warehouse. Morecambe Bay, 20 minutes' drive from the hotel, offers coastal walks and seafront cafés. Lancaster University is easily accessible and only a 15 minutes' drive from the hotel.  Business guests are 20 minutes' drive from Heysham Power Station. At the hotel, you can host meetings for up to 100 people in seven flexible conference rooms with AV equipment and free WiFi. In the relaxed restaurant, start your day with a buffet breakfast, or enjoy an evening meal with family or colleagues. A visit to the well-equipped gym or indoor pool helps keep you fit, before relaxing in the steam room or sauna. The hotel also has a fantastic outdoor playground to entertain younger guests.
 
Overall
2 out of 5
2 out of 5
Lots of issues
By Barbs from Wirral
Corridors were filled with rubbish, left over food plates, etc
Sofa bed was not made up in room
Bar drinks prices were ridiculous
Breakfast was a calamity in terms of items not being replenished
Swimming pool changing rooms were shocking
Customer avatar
Posted by
onApril 29, 2025
Hi Barbs,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Holiday Inn Lancaster for your trip and for sharing your thoughts about your stay. I trust that all is well.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring.
If you find your travels bringing you back to the area, we hope that we can have the opportunity to welcome you back!
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express® Hotel & Suites Louisville East is a top choice among travelers to the East Louisville area. Our hotel's location is near the Louisville International Airport, University of Louisville, and Churchill Downs allows our guests easy access to the area's most popular destinations. We are just a few miles from Louisville Slugger Museum, Louisville Zoo, Kentucky Kingdom and the many downtown art centers and museums. We are also just a few minutes from two great malls, the Mall St. Mathews and Oxmoor Center, which boasts nearly 100 stores and services. Just a few miles down the road, shoppers will find the Bluegrass Outlet Shops. With the KY Fair and Expo just 13 miles away as well, guests can easily attend their great shows and events. Business travelers love being near Bluegrass Industrial Park and Hurstbourne Convention Center, not to mention the local headquarters of UPS, KFC YUM , Ford, GE and Papa John's. Need a break from your meetings? Our East Louisville hotel's property is near the Main Event Entertainment Complex or grab dinner at Cracker Barrel, Logan's Steakhouse or one of the numerous restaurants nearby. Whether you're in town on business or vacation the Holiday Inn Express® Hotel & Suites Louisville East is the smart choice. Amenities like an indoor pool and spa, a Fitness Center and the free hot breakfast bar make our East Louisville hotel's accommodations the best!
 
Overall
3 out of 5
3 out of 5
Minor concern
By JujusMom111512 from Henderson, KY
First impression when we got to the hotel the lady we checked in with was so very nice and accommodating. However when we got to our room we always wipe our rooms and check for bed bugs before we settle and we did infact find 2 and a spider in one of the beds. We took pictures and removed our stuff hurriedly away from the room. We inform the lady at the desk, and she got us a new room without question and still friendly she was. We did again a check over the new room and all was well. Other than this everything was good from the hot tub, breakfast and again the hospitality from the young lady who took care of us.
Customer avatar
Posted by
onApril 29, 2025
Hi JujusMom111512,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Louisville East for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Explore Ventura from our harborside hotel Ventura hotel’s guests love the spectacular harbor view, stunning beaches, fresh seafood, eclectic galleries, wine tastings and top businesses, this location has it all. Situated right on the harbor and near endless Ventura beach fun, the hotel's guests are also close to Oxnard Airport (OXR) and the vibrant downtown area. You can experience all the beauty of California at the pet friendly Holiday Inn Express® Hotel & Suites Ventura Harbor. Corporate guests love working at our facility. The 24-hour Business Center and free wired and wireless HSIA offer convenience, and the two spacious meeting rooms are perfect for hosting events. We are close to many major businesses and the Naval Base Ventura County. When booking Ventura, CA accommodations, proximity to attractions is key, and we're close to some of the city's best. If you want to relax on gorgeous Ventura beach, the hotel's locale is only three miles from the ocean. The entire family can enjoy the unforgettable Channel Islands National Park, which has sea kayaking and whale watching. For a day of urban fun, visit Ventura Harbor Village, where you'll find unique boutiques, a carousel and weekend concerts. Our guests enjoy beautiful harbor views, a free hot breakfast and more. If you're searching for Ventura, CA accommodations, call now for the ultimate in hospitality and sparkling seaside beauty .
 
Overall
3 out of 5
3 out of 5
Service no good, room okey
By Lily from Mexico
Because I requested a senior citizen room a month in advance, and they gave me one on the third floor outside. It was extremely uncomfortable, especially after arriving at 10 p.m.
I'm 82 years old, and the door to the main building was broken the whole time. I had to walk down the stairs three flights of stairs twice, leaving my luggage outside and alone while I asked for help because my room door didn't work either. I couldn't get in at 10 p.m. There was no one to help me, and the receptionist didn't even tell me there was another elevator in the building outside. The next day, they moved me downstairs, but only because I insisted; they didn't want to. They forgave me for the parking and gave me 2,000 points, but I didn't come to save money; I came to relax and enjoy a good hotel. I always stay at Holiday Inns, but now I don't know if I will.
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Customer avatar
Posted by
onApril 29, 2025
Hi Lily,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Ventura Harbor for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hotel West Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI) . If you're in Palm Beach for business, this location gives you access to all of Palm Beach County. Palm Beach County Convention Center is five miles from our property, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Northpoint Corporate Park. West Palm Beach offers many different attractions for vacationers. Try to get in a round of golf at one of Palm Beach's many beautiful courses. Rapids Water Park, located 2 miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals.
 
Overall
1 out of 5
1 out of 5
Not worth it
By Mamabear93 from Florida
This hotel is not as pictured. All of the ice rooms except one are being used for storage. The first room we were put in was next to an actual hotel room they were using as storage with a ton of open chemicals (my son and I are now sick). When asked if we could move, the front desk agent was so rude and moved us. She wasn’t very happy to do so either. When I checked out the next morning, I was never given a receipt, the agent claimed he “released the hold” (which is outrageously high for an incidental hold - $250- which I was told at time of booking over phone that I didn’t have anything in addition of the room fee), and I’m a few days past with it now being charged and the current desk agent saying they released it…. I won’t be back
Customer avatar
Posted by
onApril 29, 2025
Hi Mamabear93,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express West Palm Beach Metrocentre for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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