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Welcome to Crowne Plaza Danang City Centre Hotel! Situated in the vibrant heart of Danang, our hotel is an ideal base for both business and leisure travelers, offering easy access to explore the city’s attractions. With 283 well appointed guestrooms and suites across 31 storeys, each room provides stunning views of the city and the Han River, including the iconic Dragon Bridge. Enjoy a spacious environment featuring comfortable bedding, complimentary WiFi, a Smart TV, and a comfortable sofa for lounging with great views of Danang. Our facilities include an Italian-inspired lobby lounge, an outdoor pool, and a fitness center equipped with modern machines. For relaxation, Breathe Spa offers personalized treatments to rejuvenate your body and mind. Discover a diverse menu at Embers & Leaves Restaurant and host your events in our versatile Grand Ballroom and meeting rooms. At Crowne Plaza Danang City Centre, we focus on productivity and attentive service, creating a welcoming atmosphere for all our guests.
 
Overall
3 out of 5
3 out of 5
Good location
By Anonymous from Melbourne Australia
Limited staff. Ensure hotel but only 3 staff on duties. The was no one to help unload our luggage on arrival.
Customer avatar
Posted by
onMay 1, 2025
Hello Valued Guest,
Thank you for sharing your honest feedback. I am sorry to hear about your experience. I’m glad to hear that the property’s location was a positive aspect of your stay. I’ve passed along your comments to our local team, and this will serve as an opportunity for improvement and a guide for future enhancements of our service.
Thank you for choosing IHG Hotels & Resorts as your preferred leisure destination. We appreciate your choice to stay at the Crowne Plaza Danang City Centre.
We hope to have the honor of hosting you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Warwick Farm is a four star hotel equipped with a bar, bistro, grill & state-of-the-art event centre. With 146 rooms ranging from superior to executive suites, it's perfect for every business & leisure traveller. From the moment you arrive at the Holiday Inn Warwick Farm you’ll be inspired by the diversity and flexibility of their facilities. Enjoy every major sport & main event in Australia, Europe & US at your doorstep in our bistro, bar & grill. Wake up to the perfect modern breakfast buffet or take a dip in our outdoor pool. Host your meeting in style in our state of the art event centre, completely customizable for 30 - 1000 guests. Whether it's a corporate, special event or a wedding, speak to our friendly events team to transform our glamorous venue into the event of your dreams! Located at 355 Hume Highway Warwick Farm is within easy access to a number of commercial precincts and business parks such as Liverpool, Parramatta, Bankstown and Campbelltown and ideally positioned to meet the needs of the commercial and leisure based industries of Greater Western Sydney.
 
Overall
3 out of 5
3 out of 5
Average property
By Anonymous from Toronto, Canada
The location of hotel is right on highway. You can go to North easily but it takes time to go South. Very high traffic on highway. Lighting inside the room is very limited. Need more lights in the room.
Customer avatar
Posted by
onMay 1, 2025
Hi Hitesh Patel,
Thank you for staying at Holiday Inn Warwick Farm and sharing your experience. We appreciate you for choosing IHG® Hotels & Resorts as your travel partner.
We are all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. We believe it is important for our hotel partners to action all reviews that detail any situation that might have impacted the experience of our guests. You are welcome to send us an e-mail at ihgservice@ihg.com and provide further information so we can assist further.
We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Located just 60 minutes by ferry from Singapore, Lagoi on Bintan Island has emerged as one of its most vibrant destinations. Just 10 minutes from the ferry terminal, Hotel Indigo Bintan Lagoi Beach invites you to escape the city and immerse yourself in authentic Indonesian island life. Surrounded by Bintan’s stunning natural beauty and steeped in its vibrant history, our resort exudes authentic Indonesian hospitality. It’s the perfect haven for those with a calling for exploration and a passion for creativity, seeking a truly rejuvenating getaway.
 
Overall
3 out of 5
3 out of 5
Beautiful property with some areas for improvement
By Yama
We generally had a wonderful time at this property staying at a bathtub suite. The design was refreshing, especially the arrival experience at the lobby and at the beach club pool. The scale of the main building doesn’t feel like a typical resort holiday as it is quite tall (8 stories or so?) so you are removed from the grounds/ beach. We expected a little more amenity in the room for example there was no welcome message or amenity or just a bowl of fruit. Also the bathroom amenities were a little light. We understand that it’s for saving the environment but it comes off a little cheap. Service staff were very friendly and enthusiastic however there were a few miscommunications presumably due to language barrier which is understandable. However we didn’t notice the presence of a manager throughout our stay which was concerning. Overall they seem to be issues that are typical of a hotel that’s ramping up and we would be excited to stay at the hotel again.
Customer avatar
Posted by
onMay 1, 2025
Hello Yama,
Thank you for choosing to stay at the Hotel Indigo Bintan Lagoi Beach. We appreciate you being one of our valued members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I am sorry to hear about your recent experience. We are happy that the hotel staff left a great impression and made your stay comfortable. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the NEWLY RENOVATED Holiday Inn Express and Suites Prattville, Alabama. This suburban Prattville hotel is conveniently located near I-65 off Exit 179, next to the RTJ Golf Trail on Capitol Hill and only minutes from downtown Montgomery, Alabama. Enjoy a free hot buffet breakfast before visiting nearby attractions including the historical museums and monuments of Montgomery’s Civil Rights Movement, Alabama Shakespeare Festival & Gardens, Montgomery Convention Center, Montgomery Performing Arts Center, or watching a Montgomery Biscuits baseball game. In town for business? We have the amenities to stay connected through our free wireless high-speed Internet and complimentary Business Center with copy, print and fax services. Prattville businesses, such as James Hardie Expansion, International Paper, Medline Distribution, and Fras-Le, and Montgomery locations of Hyundai Motor Manufacturing, State of Alabama Capitol Complex, and Maxwell Gunter Air Force Station are only a short drive away. Want to shop? Enjoy The Shops at Prattville Town Centre next door and the unique local-flavor stores in Historical downtown Prattville. Conduct your meetings or events in our on-site 940 square feet of meeting space offering flexible catering options. We look forward to your arrival at our Holiday Inn Express and Suites Prattville South and sharing all that our southern hospitality has to offer.
 
Overall
3 out of 5
3 out of 5
Horrible Housekeeping
By MFriedl3 from Atlanta, GA
I travel for work and stay in Hotels about 8 months out of the year, every year for the past 34 years and I hate to say that this property has the absolute worst Housekeeping Staff I’ve ever come across anywhere.. I was lucky to get even partial cleaning once or twice a week, most nights I’d come in and they hadn’t even been in the room to take out the trash or replenish towels or toilet paper. I spent a little over 7 weeks there and started taking pictures each night I’d come in and find nothing done. I left a note to vacuum my floor, it took 3 days for them to come in the room and see it. The hotel itself is a property in a really good location, and overall, the front desk staff were friendly and helpful, but if you’re planning a longer stay than just a night or two, and housekeeping services are important to you, do yourself a favor and look elsewhere!!!
Customer avatar
Posted by
onMay 1, 2025
Hi MFriedl3,
Thank you for choosing to stay at our Holiday Inn Express & Suites Prattville South during your business travel. We appreciate you as one of our IHG One Rewards Diamond Elite members.
Our hotel aims to deliver guest satisfaction through service and cleanliness. While we are glad you found our location at your convenience, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your trip, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay at Holiday Inn Express® Van Buren, Arkansas Hotel This IHG hotel in Van Buren is situated northeast of Fort Smith and the Arkansas River and is close to a variety of attractions and corporations, perfect for business and leisure travelers alike. You're invited to stay at the best among Van Buren, AR and Ft. Smith hotels. These premier accommodations are near a many attractions, including Crawford County Speedway, Lake Fort Smith and White Rock Mountain. Our hotel's close proximity to Fort Smith grants you easy access to places like the Fort Smith Country Club, Fort Smith National Historic Site and Kay Rodgers Park. Don't settle for lesser hotels in Van Buren, Arkansas; choose our quality corporate accommodations, as we offer extra space and sophisticated conveniences, as well as a location close to local businesses. Crawford Memorial Hospital, Innovation Utility Products, Magna Form Corp and Garner Abattoir & Meat Processing are within three miles of our Van Buren, Arkansas hotel. You can enjoy a wide variety of comforts while staying in Van Buren, AR, as our hotel's amenities range from an indoor pool and a state-of-the-art Fitness Center to free high-speed, wireless Internet access. Wake up to our Express Start Breakfast Bar that features our signature cinnamon rolls and our 100% Arabica bean coffee. Our contemporary hotel in Van Buren is the practical and productive choice for your stay in the Fort Smith area.
 
Overall
1 out of 5
1 out of 5
Terrible service
By Sall85 from Little Rock, Arkansas
I used points to have a room for government work. Because I didn't have money for a room for work. I canceled the room for one night and was charged $145 for canceling. This is the very first time I have ever been charged for canceling a room. And they even gave me back my points in exchange for taking my money unauthorized by me. Not only did they charge me the full rate, they knew I was a government employee. And stole my money anyway. Completely disregarding the government rate I'm entitled to. Then when I tried to resolve the issue the manager yelled at me and I had to hang up because she would not listen to my concerns. I have been staying in hotels for work for almost 10 years now. And I have never had a problem like this come up before. Do yourself a favor and do not stay at this hotel.
Customer avatar
Posted by
onMay 1, 2025
Hi Sall85,
Thank you for staying at Holiday Inn Express Van Buren-Fort Smith Area and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2023.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. We believe it is important for our hotel partners to action all reviews that detail any situation that might have impacted the experience of our guests. You are welcome to send us an e-mail at ihgservice@ihg.com to share your experience.
We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Silver Springs Hotel near Historic Downtown Ocala, FL Provides Rest and Relaxation Ideally situated in what is often called the "Horse Capital of the World," the Holiday Inn Express Hotel and Suites Silver Springs near Ocala, offers easy access to Central Florida's best attractions. From equestrian events at the World Equestrian Center or the Florida Horse Park, to the rejuvenating natural springs of Silver Springs State Park , guests are sure to find something for the whole family. Our choice Silver Springs hotel also offers close proximity to the College of Central Florida, Advent Health, HCA Healthcare, and Downtown Ocala. Business travelers benefit from our close location to Townley Engineering, Lockheed Martin Corporation, and many more. During your visit to the Silver Springs-Ocala area, you can take advantage of our hotel's free high-speed Internet access, an outdoor heated saltwater pool, a fitness center, and a business center. We offer a complimentary hot breakfast buffet which features our Hot Fresh Cinnabon Rolls. Start planning your next Florida vacation, be sure to check out our great rates.
 
Overall
3 out of 5
3 out of 5
Loud Noisy Air Conditioner in Room
By Sleepless in Silver Sprin from Alabama
I had traveled over 450 miles prior to arrival and was tired. I was hoping to get some sleep and enjoy my two day visit. I turned on the air conditioner and set the thermostat before leaving for dinner. When I returned I noticed the air conditioner was really loud cycling on and off. It was late so I just laid down and tried to sleep. The A/C was too loud.
Customer avatar
Posted by
onMay 1, 2025
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express & Suites Silver Springs-Ocala during your family visit. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Huntsville! We are only minutes away from Interstate 565, 1.8 miles from the Huntsville Space Camp attraction, 11 miles from Huntsville International Airport, and just a short drive into the heart of Downtown Huntsville. This modern hotel is conveniently located near major attractions and shopping options. There are many restaurants and shopping options within a short distance from our location. While here, enjoy our complimentary hot Express Start® breakfast bar with new, healthier offerings and relax by the inviting outdoor pool. All guests have access to the free high-speed Internet, Fitness Center, and Business Center. We guarantee our guests will be well rested and ready to start the day. Our friendly and helpful staff is more than willing to show you what true southern hospitality is all about, so come on over and let us welcome you to your brand new room at the Holiday Inn Express Huntsville!
 
Overall
3 out of 5
3 out of 5
Cockroaches
By Tim357 from Chapel Hill, NC
I have stayed at this hotel multiple times. The staff is always pleasant. On the last two occasion, I have seen cockroaches in my room or in the lobby during breakfast. An associate of mine also had cockroaches in his room. Although the morning breakfast person is extremely pleasant and hard working, the food is marginal. The sausage links are burned and often times certain foods are excessively under or over cooked. I think that the rooms are dark and unwelcoming .
Customer avatar
Posted by
onMay 1, 2025
Hi Tim357,
Thank you for choosing our Holiday Inn Express & Suites Huntsville – Space Center to host your stay during your business travel. We appreciate you as one of our IHG One Rewards Diamond Elite members.
Our hotel aims to deliver cleanliness and quality service. While we are glad you appreciate our staff, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your trip, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn® Lakeville, Minnesota Hotel Of all Twin Cities hotels, the award-winning Holiday Inn® Hotel Lakeville, MN offers the most appealing accommodations for guests of any agenda. This hotel's location near Mall of America, just 15 mi away, attracts shopping fans, and Twin Cities businesses bring corporate guests, too. If you're looking for area hotels near Mall of America or the Twin Cities, opt for our Lakeville, Minnesota hotel Leisure travelers appreciate this Twin Cities hotel's location near popular area attractions. Not only is our hotel near Mall of America, but we're also just 25 minutes from downtown Minneapolis and St. Paul. Valleyfair, the Minnesota Zoo, Buck Hill Skiing, Canterbury Park, county fairgrounds and the Minnesota Twins are also nearby. This always accommodating Lakeville Minnesota hotel, just off I-35, is close to St. Paul River Center and the Minneapolis Convention Center, ideal for those attending conventions. We offer event space, perfect for meetings or Lakeville weddings, and a Business Center. It's hard to find other Twin Cities hotels with this many corporate options. Whatever brings you to the Twin Cities area, this hotel's location in Lakeville, MN promises the ultimate in convenience and quality service. Unlike many hotels in Lakeville, MN we boast an indoor water park, perfect for the kids. Choose a name you can trust and stay at the Holiday Inn® Lakeville, Minnesota hotel.
 
Overall
1 out of 5
1 out of 5
LOUD; Expect minimal sleep
By Emily414 from Madison, WI
If you stay here on a Friday or Saturday night; expect to not go to sleep until after the pool closes at 11 PM. Half of the rooms back up to the pool with a sliding glass door and it is LOUD. When we stayed there were also unattended kids RUNNING around the building who even cursed at my husband when he told them to be quiet. We stayed until Monday and on Sunday night the cops were called because there was a loud disruptive fight happening in the pool area. The pool was cold and not as much fun as we had expected. No discounts were given for the disruptions. We will not be back.
Customer avatar
Posted by
onMay 1, 2025
Hi Emily414,
Thank you for staying at Holiday Inn Minneapolis - Lakeville and sharing your experience. We are pleased to welcome you as a new member of IHG® One Rewards.
Our goal is to make your trip welcoming by providing excellent service and meeting the highest standards of accommodation. I apologize for the circumstances that prevented you from enjoying a comfortable stay. Every visit should be as enjoyable and relaxing as possible, and we will use your feedback to guide our team in delivering an even better experience in the future.
We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express® Hotel & Suites Paris Texas. Holiday Inn Express® Hotel & Suites Paris Texas has excellent amenities, including free Express Start Breakfast Bar, an indoor pool and whirlpool, 24-hour fitness center, 24-hour business center, Suite Shop, free high-speed wireless internet, and smoke free rooms. Our 1250 sq. ft. meeting space is an ideal place to hold company meetings or serve as a home base for your sports team! Paris Regional Medical Center and Paris Junior College are approximately two miles away. In and around Paris, Texas you will find companies such as Kimberly-Clark, Campbell’s Soup, American SpiralWeld Pipe Company, Silgan, and International Paper. While in Paris, Texas, the Eiffel Tower with its red Stetson is a must-see at Love Civic Center as well as the Red River Valley Veterans Memorial and our world class Pump Track. Tour the Santa Fe Train Depot before heading to an event at Heritage Hall. Spend a day at Pat Mayse Lake or Lake Crook, a favorite summertime stop for the hotel guests. A great time awaits you in this fun town and our fantastic location is near Cox Field Airport and historic downtown. While you are there, visit Lamar County Chamber of Commerce for local artwork and souvenirs! Book your room today at the Holiday Inn Express® Hotel & Suites Paris Texas!
 
Overall
1 out of 5
1 out of 5
Horrible
By CBent78 from Sheridan, Arkansas
I’ve always stayed at this location each year for interstate travel. Never again. Upon arrival I’m informed the elevators didn’t work. Had to make multiple trips upstairs with my items. Quite a problem with a bad knee. No room available to switch because I booked a suite. Needed to get some ice for my cooler and was informed ice machine broke. The stairwell was nasty. Food laying in floor, trash in floor. Trip hazards. Room was decent. Definitely not clean but not terrible. Went to relax in the ‘hot’ tub by the pool and the water was cold. Was told they forgot to turn the heater on. Got in the swimming pool. Bugs all in it. I would understand if outside but it is an indoor pool. Lots and lots of bugs, a lot of hair floating around in pool. Pieces of the ceiling was falling into the pool. Floor was nasty. Trash laying around. No towels. Last year this place was good. This year it was absolutely terrible. The only good thing about this location was the front desk girl Carrie was very kind and thoughtful and the breakfast was good. Still bad enough I won’t be back. Probably bad enough to use a different hotel brand period.
Customer avatar
Posted by
onMay 1, 2025
Hi CBent78,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Paris. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Hotel in Elk Grove Offers Great Location near Sacramento For a comfortable stay, visit the beautiful Holiday Inn Express® hotel in Elk Grove, California. The hotel's location is central to Sacramento, the San Francisco Bay area, Napa Valley/Sonoma, Lake Tahoe/Reno and the Central Valley . Situated off Interstate 5, our hotel benefits business travelers visiting the Apple Corporation, the Sacramento Convention Center, Cosumnes River College, Alldata LLC, Frontier Communications and other businesses. Our hotel's business amenities include two meeting rooms with A/V equipment, a 24-hour Business Center and free high-speed, wired and wireless Internet access throughout the hotel. Elk Grove is home to a variety of both new and old attractions, the local wineries and historic Old Town Elk Grove, California. Our hotel's close proximity to Elk Grove Regional Park and the Sacramento River makes it easy to enjoy a fun day outdoors. Also, we're only 12 miles from downtown Sacramento and attractions like Old Town Sacramento, the Sacramento Zoo and Raley Field . From the complimentary, hot breakfast to the well-equipped Fitness Center, we take care of your needs. The outdoor pool and whirlpool are great places to unwind when you arrive. Enjoy our 24-hour on-site market full of sundries.
 
Overall
1 out of 5
1 out of 5
OBNOXOUIS RUDE MANGER
By Ellie from California
The manager is RUDE & OBNOXOUIS. She does not understand customer service and I don't think she cares. I have stayed at Holiday Inn Suites for over 30 years and never been treated so poorly. If I spoke to my clients the way she spoke to me, I would not have been in business for over 30 years.
Customer avatar
Posted by
onMay 1, 2025
Hi Ellie,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Elk Grove West Interstate-5 during your business trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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