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  • First review
    March 24, 2025
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    March 24, 2025
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Traveler's Reviews
 
Welcome to Torchbearer Award Winning Hotel The Holiday Inn Express & Suites in Wheeling, West Virginia is conveniently located off I-70 at Exit 10 Cabela Drive and close access to many delicious restaurants like The Texas Roadhouse, Cheddars, Primanti Brothers, Quaker Steak and Lube, and Chick-fil-A to name a few. We are located at The Highlands and just minutes from WesBanco Arena home of the Wheeling Nailers and also very close proximity to the Wheeling Hospital . During the Holiday Season, people from all around come to enjoy the Wheeling’s famous Festival of Lights which is a very popular event. Located just minutes away is Wheeling Island Casino where you can enjoy a gambling night of fun! Our guests will enjoy many of our on-site amenities and accommodations including a variety of room types, an indoor heated pool and hot tub, on-site laundry, complimentary Wi-Fi and our new Express Start Breakfast! Each of our rooms contains a Keurig, microwave, and refrigerator along with very comfortable beds!
 
Clean hotel extremely disappointing experience with staff
Overall Experience 
2.0 / 5
2.0 / 5
PostedMarch 24, 2025
Customer avatar
By
Age:25-34
Traveler Type:Meeting/Conference
Check Out Date:2025-03-23
Reason for Visit:Getaway
Next Destination:LA
Travel Tips:Avoid points booking, no respect for being a loyal higher tier member
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Variety of Breakfast Choices 
3.0 / 5
3.0 / 5
Able to Relax 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
The only good part hotel rooms were clean but they flat out denied saying they have available one bed room but couldn’t switch or upgrade because I booked on points. In that case they either donot understand partner program and should not be part of. The main light was not working properly and they had no one to look into or shift me my room again because of points. I am platinum honors in this chain of IHG
Check Out Date:2025-03-23
Reason for Visit:Getaway
Next Destination:LA
Travel Tips:Avoid points booking, no respect for being a loyal higher tier member
ProsRoom Cleanliness, Location
Consstaff behavior, maintenance
0points
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